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Matalan implements Toshiba's next-gen retail software solution
Matalan implements Toshiba's next-gen retail software solution

Yahoo

time2 days ago

  • Business
  • Yahoo

Matalan implements Toshiba's next-gen retail software solution

UK's fashion and homeware value retailer Matalan is implementing the VisualStore commerce platform, developed by Toshiba Global Commerce Solutions, for faster, smoother and connected shopping across multiple channels. The collaboration is set to improve Matalan's in-store experience. VisualStore empowers Matalan's IT and retail teams to swiftly introduce new point-of-sale features. Its self-enablement capabilities, such as an screen designer and advanced promotion tools, allow for in-house updates and reduce the need for external support. This facilitates more efficient handling of transactions, including loyalty redemptions and online order pickups, while granting store staff more autonomy in service delivery. The upgrade will also include 1,800 in-store devices to Toshiba's latest hardware, ensuring a more responsive and modern shopping environment. Pilot deployment of the VisualStore platform is scheduled for late summer 2025, with a complete rollout in all Matalan stores anticipated by spring 2026. Toshiba Global Commerce Solutions software UK and Ireland head Martin Ward stated: 'We introduced our software proposition to the UK market last year to empower retailers with tools to better serve their customers. 'Throughout the process with Matalan, we demonstrated how our software is fully featured and more flexible, enabling retailers to manage and update capabilities independently, with no ongoing costs. We believe self-enablement is the future of retail technology, and we're thrilled to lead this shift. Securing our first deal in such a short timeframe is testament to the strength of our solution.' Since the partnership's inception in 2017, Toshiba has provided Matalan with point-of-sale hardware solutions. The progression to Toshiba's VisualStore commerce platform offers streamlined shopping, making it quicker, smoother, and more integrated. Matalan IT and transformation director Chris Salkeld stated: "We're delighted to be expanding our partnership with Toshiba, [which] shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers better and look forward to rolling out the VisualStore platform across our stores.' "Matalan implements Toshiba's next-gen retail software solution " was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Sign in to access your portfolio

Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience
Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience

Business Wire

time3 days ago

  • Business
  • Business Wire

Matalan Partners With Toshiba Global Commerce Solutions to Enhance In-Store Experience

LONDON--(BUSINESS WIRE)-- Toshiba Global Commerce Solutions, a global leader in retail technology, is pleased to announce the expansion of its partnership with Matalan, one of the UK's leading fashion and homeware value retailers. We're delighted to be expanding our partnership with Toshiba, who shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers. Share The relationship, which began in 2017 with the rollout of Toshiba's point-of-sale hardware solutions across Matalan's store estate, now progresses as Matalan becomes the first retailer in the United Kingdom to implement Toshiba's VisualStore Commerce Platform. This next-generation retail software solution will make shopping faster, smoother, and more connected across channels. The VisualStore platform will allow Matalan's IT and retail teams to implement new point-of-sale functionality quickly and independently. The platform's self-enablement features, including an intuitive screen designer, cutting edge promotion tool, and configuration management, allow store teams to make updates without relying on third-party support. Everyday transactions, from loyalty redemptions, promotions, and online order pickups, are handled more efficiently and flexibly, all while giving store staff greater control over how services are delivered. 'We introduced our software proposition to the UK market last year to empower retailers with tools to better serve their customers,' said Martin Ward, Head of Software UK&I at Toshiba Global Commerce Solutions. 'Throughout the process with Matalan, we demonstrated how our software is fully featured and more flexible, enabling retailers to manage and update capabilities independently, with no ongoing costs. We believe self-enablement is the future of retail technology, and we're thrilled to lead this shift. Securing our first deal in such a short timeframe is testament to the strength of our solution.' Matalan's Director of IT & Transformation, Chris Salkeld, commented, "We're delighted to be expanding our partnership with Toshiba, who shares our commitment to delivering innovative solutions that improve the experience for both our customers and our colleagues. We're always trying to find new ways to serve our customers better and look forward to rolling out the VisualStore platform across our stores.' Implementation workshops are already complete, with pilot deployment set for late summer 2025 and full rollout across Matalan stores planned by spring 2026. As part of the project, Matalan will also upgrade approximately 1,800 in-store devices to Toshiba's latest generation hardware, ensuring an even more responsive, reliable, and modern experience. Andrew McDaniel, Managing Director and SVP of Europe at Toshiba Global Commerce Solutions, concluded, 'We're proud to support Matalan on this journey. Our partnership reflects Toshiba's dedication to helping retailers thrive in an ever-evolving retail landscape.' About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organisation of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more. Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange. About Matalan Matalan is a leading UK and international fashion and homeware retailer, with a mission to be the first choice for outstanding family value. With a large store network in excess of 270 UK and international stores and integrated e-commerce platform, Matalan is a trusted brand which puts its customer at the heart of its business and delivers unrivalled product choice and exceptional style and quality to over 11 million loyal shoppers every year. Matalan is famously committed to offering a compelling value focused fashion and home offering, that continues to help millions of UK household budgets go further.

Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology
Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology

Yahoo

time28-05-2025

  • Business
  • Yahoo

Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology

Stacy Arrington and Johanna Hinkle honored as Women of Influence for advancing innovation, mentorship, and transformative retail technology in the food industry RESEARCH TRIANGLE PARK, N.C., May 28, 2025--(BUSINESS WIRE)--Honoring their innovations and impact on the retail technology industry, Stacy Arrington and Johanna Hinkle from Toshiba Global Commerce Solutions have been named 2025 recipients of The Shelby-Griffin Report's Women of Influence in the Food Industry Award. This prestigious recognition celebrates two standout leaders whose work embodies Toshiba's commitment to driving innovation, operational excellence, and customer success in the evolving food retail industry. "At Toshiba, our strength as a global leader in retail technology is built on a foundation of innovation, deep expertise, and an unwavering commitment to our customers," said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. "Leaders like Stacy and Johanna bring that foundation to life every day. Their vision, creativity, and impact reflect the very best of who we are as a company and how we help propel the industry forward." As Manager of Hardware Development, Arrington is instrumental in bringing next-generation retail solutions to life, including the new MxP™ Vision Kiosk, an advanced product recognition system designed specifically for high-volume, small-format food retailers. Backed by over 20 years in the industry and recognized as a Toshiba Master Inventor with 20 patents, she blends deep technical expertise with a strong understanding of real-world customer needs. "I'm proud to be part of a company that not only invests in groundbreaking technology but also in the people who bring those ideas to life," said Arrington. "As we build the future of food retail, I hope my journey encourages more women to pursue their passions, lead boldly, and know they belong in every room where innovation happens." In 2024, Arrington took on a formal leadership role where she now influences product strategy and mentors Toshiba's next generation of engineers and interns. Her ability to lead with empathy, precision, and a relentless focus on customer success underscores her value to the broader retail technology ecosystem. Hinkle is a driving force behind Toshiba's retail innovation strategy, playing a critical role in developing and expanding the ELERA® Security Suite. In her role as Director of AI & Automation Solutions, Hinkle empowers food retailers to tackle shrink, one of the industry's most pressing challenges. Under her leadership, ELERA Security Suite has evolved into a global solution delivering measurable return on investment and operational resilience for retailers. "Innovation isn't just about building technology—it's about challenging assumptions, empowering others, and solving the problems that matter most. I'm proud to be part of a company that empowers women, champions bold thinking, and is transforming how retailers fight shrink and drive smarter business outcomes. Together, we're redefining the industry's future," said Hinkle. Known for her ability to translate complex challenges into scalable, effective solutions, Hinkle also serves as a mentor and innovation champion within Toshiba. Her commitment to supporting women in technology and nurturing future innovators exemplifies the company's values of empowerment and leadership. The Shelby Report selects Women of Influence winners for demonstrating a superior level of dedication and professionalism in the success of their company and the industry, as well as leadership through other initiatives such as charity, philanthropy, or civic work. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on:LinkedIn - YouTube - Facebook - Instagram: @toshibacommerceX/Twitter: @ToshibaCommerce Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange. View source version on Contacts MEDIA CONTACT: Toshiba Global Commerce SolutionsElizabeth Romero / Amy Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology
Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology

Business Wire

time28-05-2025

  • Business
  • Business Wire

Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Honoring their innovations and impact on the retail technology industry, Stacy Arrington and Johanna Hinkle from Toshiba Global Commerce Solutions have been named 2025 recipients of The Shelby-Griffin Report's Women of Influence in the Food Industry Award. This prestigious recognition celebrates two standout leaders whose work embodies Toshiba's commitment to driving innovation, operational excellence, and customer success in the evolving food retail industry. 'Leaders like Stacy and Johanna bring that foundation to life every day. Their vision, creativity, and impact reflect the very best of who we are as a company and how we help propel the industry forward.' 'At Toshiba, our strength as a global leader in retail technology is built on a foundation of innovation, deep expertise, and an unwavering commitment to our customers,' said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. 'Leaders like Stacy and Johanna bring that foundation to life every day. Their vision, creativity, and impact reflect the very best of who we are as a company and how we help propel the industry forward.' As Manager of Hardware Development, Arrington is instrumental in bringing next-generation retail solutions to life, including the new MxP™ Vision Kiosk, an advanced product recognition system designed specifically for high-volume, small-format food retailers. Backed by over 20 years in the industry and recognized as a Toshiba Master Inventor with 20 patents, she blends deep technical expertise with a strong understanding of real-world customer needs. 'I'm proud to be part of a company that not only invests in groundbreaking technology but also in the people who bring those ideas to life,' said Arrington. 'As we build the future of food retail, I hope my journey encourages more women to pursue their passions, lead boldly, and know they belong in every room where innovation happens.' In 2024, Arrington took on a formal leadership role where she now influences product strategy and mentors Toshiba's next generation of engineers and interns. Her ability to lead with empathy, precision, and a relentless focus on customer success underscores her value to the broader retail technology ecosystem. Hinkle is a driving force behind Toshiba's retail innovation strategy, playing a critical role in developing and expanding the ELERA® Security Suite. In her role as Director of AI & Automation Solutions, Hinkle empowers food retailers to tackle shrink, one of the industry's most pressing challenges. Under her leadership, ELERA Security Suite has evolved into a global solution delivering measurable return on investment and operational resilience for retailers. 'Innovation isn't just about building technology—it's about challenging assumptions, empowering others, and solving the problems that matter most. I'm proud to be part of a company that empowers women, champions bold thinking, and is transforming how retailers fight shrink and drive smarter business outcomes. Together, we're redefining the industry's future,' said Hinkle. Known for her ability to translate complex challenges into scalable, effective solutions, Hinkle also serves as a mentor and innovation champion within Toshiba. Her commitment to supporting women in technology and nurturing future innovators exemplifies the company's values of empowerment and leadership. The Shelby Report selects Women of Influence winners for demonstrating a superior level of dedication and professionalism in the success of their company and the industry, as well as leadership through other initiatives such as charity, philanthropy, or civic work. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.

Olímpica S.A. Supermarkets Transform In-Store Experience with Toshiba's Self-Checkout and ELERA® Security Suite
Olímpica S.A. Supermarkets Transform In-Store Experience with Toshiba's Self-Checkout and ELERA® Security Suite

Business Wire

time21-05-2025

  • Business
  • Business Wire

Olímpica S.A. Supermarkets Transform In-Store Experience with Toshiba's Self-Checkout and ELERA® Security Suite

RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--Toshiba Global Commerce Solutions is proud to support Olímpica S.A., one of Colombia's largest and most recognized supermarket chains, in its mission to modernize and elevate the in-store customer experience. As the first retailer in Latin America to implement Toshiba's full ELERA® Security Suite, Olímpica S.A. can prevent losses and improve store security through innovative AI-powered image recognition and behavioral detection at checkout. By deploying Toshiba's Self-Checkout and advanced security solutions, Olímpica S.A. boosts operational efficiency while delivering a seamless shopping experience. By implementing Toshiba's Self-Checkout and ELERA® Security Suite, Olimpica S.A. can optimize customer flow, enhance payment accuracy, and deliver a faster experience. Share 'Olímpica S.A. is revolutionizing stores by partnering with Toshiba for state-of-the-art technology, expert consulting, and comprehensive support at every stage of implementation. This project complements our traditional checkout processes while maintaining the warm, personalized service that Olímpica S.A. is known for. With Toshiba's self-checkout systems, we aim to enrich our customers' shopping experience by offering modern and efficient payment alternatives, including cash, cards, or electronic methods like QR codes,' said Omar Villamil, IT Manager at Olímpica S.A. 'Additionally, we are rolling out this solution to more stores nationwide, reinforcing our innovation strategy to continue enhancing the customer experience without compromising service quality.' Through a trusted, decades-long relationship, Toshiba worked closely with Olímpica S.A. to understand its specific needs and provide tailored solutions that optimize store operations and improve customer engagement while ensuring seamless integration with its existing operations. Olímpica S.A. also sought to upgrade customer service by reducing wait times and transforming its checkout processes. The ELERA® Security Suite leverages the latest AI and computer vision technologies to enhance scanning accuracy, minimize manual interventions, and reduce shrink through integrated loss prevention at self-checkout. These innovative solutions optimize checkout efficiency and empower store associates to focus more on providing quality customer service. 'Retailers today must balance efficiency with innovation to meet evolving consumer expectations. Olímpica S.A. needed a solution that reduced wait times and modernized its image while seamlessly integrating with its existing infrastructure without disrupting operations. By implementing Toshiba's Self-Checkout and ELERA® Security Suite, Olímpica S.A. can optimize customer flow, enhance payment accuracy, and deliver a faster experience,' said Manuel Medecigo, VP Sales, at Toshiba Global Commerce Solutions. 'This partnership highlights our commitment to supporting retailers with innovative, scalable, customized technologies that drive long-term success.' Toshiba's strategic partner, Redsis y Sistemas Integrados, played a crucial role in aligning technical and commercial aspects, ensuring smooth integration with Olímpica S.A.'s existing payment infrastructure, and providing essential local market expertise. Redsis' deep market expertise, local knowledge, and strong customer relationships significantly positions them as a key contributor to the project's success. Toshiba's strong local presence, with over 200 engineering and service professionals across Colombia, coupled with Redsis' technical expertise, ensures Olímpica S.A. receives continuous, high-quality support. This successful deployment solidifies Toshiba's position as a trusted partner for retailers navigating digital transformation. The collaboration with Olímpica S.A. sets a benchmark for how retailers can leverage cutting-edge technology to enhance operational efficiency, improve customer satisfaction, and future-proof their business for continued growth. About Olímpica S.A.: Supertiendas y Droguerías Olímpica S.A. is one of the leading supermarket chains in Colombia, renowned for its extensive national presence and commitment to quality and innovation. With more than 70 years of experience, Olímpica serves millions of customers, offering not only high-quality products but also a personalized and accessible shopping experience. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on: LinkedIn - YouTube - Facebook - Instagram: @toshibacommerce X/Twitter: @ToshibaCommerce Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.

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