6 days ago
‘Why We Won't Value Your Car Until You Get Into the Dealership:' Customer Claims Trade-In Nissan Is ‘Pristine.' Then He Pulls Up
Car salespeople have a reputation for dishonesty. But what happens when the customer is accused of lying about the condition of their trade-in?
A car salesman recently highlighted this situation in a post about a customer who brought in a Nissan they described as 'pristine' to trade in.
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Car salesman Nate (
@100grandnate
) posted about the incident last week.
The video shows a black
Nissan Altima
with obvious signs of body damage.
Nate explains, 'Guys. This right here is the reason why salespeople do not want to value your trade before you come into the dealership. If you leave your trade-in at home, this is why we're not giving you top dollar.'
When Buyers Lie
What does this have to do with salespeople valuing your trade-in?
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'This customer told me this vehicle was in pristine condition,' Nate says. 'It looks like somebody fell out of the sky on this car. And to make the injury worse, he has cables—-I'm talking about USB cables—-tied to hold it down.'
Nate then lists the other problems with the car, 'Look at the windshield. Absolutely cracked. Look at the roof. Absolutely shattered. Did someone jump off their apartment complex onto this vehicle?'
He continues, 'This is a trade-in, ladies and gentlemen. This is why we won't value your car until you get into the dealership. So, for all you guys out there saying salespeople try to take advantage of people and y'all be lying? No, buyers are liars. Y'all be lying to us. And guess whose paycheck it comes out of? Mine.'
In the comments section, viewers weighed in on the condition of the trade-in and Nate's prospects in terms of resale value in this
volatile auto market
.
One person said this might be one of the better-looking Altima trade-ins in history. 'Technically, that's pristine for Altimas,' they wrote. 'I mean, all four wheels match. Not a spare in sight.'
A second person agreed they would also be incensed to see the condition of the Altima. 'I would have felt so disrespected,' they wrote.
Others questioned Nate's assessment of the car's condition.
'Obviously not in pristine condition, but is this considered totaled?' one wrote.
Another person joked, 'It just needs a solid detail. No worries. Throw it online for $12,999.'
What Do You Have to Disclose About a Trade-in
It isn't just bad form to lie about the condition of a car—it could be fraudulent.
According to
Auto Legal Group
, the dealership and the prospective car buyer are each expected to be honest about the value of the trade-in.
Dealerships are required by law to fairly assess the condition of a customer's trade-in vehicle and pay them a fair price for it. In turn, the dealership is expected to turn over any information about previous accidents or mechanical issues to the new buyer.
If the owner of the trade-in isn't honest about the condition of the car or attempts to hide previous accidents, that customer could find themselves in legal trouble.
Motor1
reached out to Nate via TikTok comment and direct message for comment. We'll update this if he responds.
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