Latest news with #TravisHess
Yahoo
08-05-2025
- Business
- Yahoo
BigCommerce's (NASDAQ:BIGC) Q1 Earnings Results: Revenue In Line With Expectations But Quarterly Revenue Guidance Slightly Misses Expectations
E-commerce software platform provider BigCommerce (NASDAQ: BIGC) met Wall Street's revenue expectations in Q1 CY2025, with sales up 2.5% year on year to $82.37 million. On the other hand, next quarter's revenue guidance of $83 million was less impressive, coming in 1.5% below analysts' estimates. Its non-GAAP profit of $0.07 per share was 32.5% above analysts' consensus estimates. Is now the time to buy BigCommerce? Find out in our full research report. Revenue: $82.37 million vs analyst estimates of $82.49 million (2.5% year-on-year growth, in line) Adjusted EPS: $0.07 vs analyst estimates of $0.05 (32.5% beat) Adjusted Operating Income: $7.59 million vs analyst estimates of $4.49 million (9.2% margin, 69% beat) The company dropped its revenue guidance for the full year to $343.1 million at the midpoint from $346.1 million, a 0.9% decrease Operating Margin: -2.9%, up from -10.2% in the same quarter last year Free Cash Flow was -$2.87 million, down from $11.57 million in the previous quarter Annual Recurring Revenue: $350.8 million at quarter end, up 3.1% year on year Market Capitalization: $413.3 million 'Our transformation efforts are leading to encouraging signs of progress, including positive increases in pipeline and leads in the three months ended March 31, 2025,' said Travis Hess, CEO of BigCommerce. Founded in Sydney, Australia in 2009 by Mitchell Harper and Eddie Machaalani, BigCommerce (NASDAQ:BIGC) provides software for businesses to easily create online stores. A company's long-term sales performance is one signal of its overall quality. Any business can have short-term success, but a top-tier one grows for years. Over the last three years, BigCommerce grew its sales at a 11.9% compounded annual growth rate. Although this growth is acceptable on an absolute basis, it fell short of our standards for the software sector, which enjoys a number of secular tailwinds. This quarter, BigCommerce grew its revenue by 2.5% year on year, and its $82.37 million of revenue was in line with Wall Street's estimates. Company management is currently guiding for a 1.4% year-on-year increase in sales next quarter. Looking further ahead, sell-side analysts expect revenue to grow 4.2% over the next 12 months, a deceleration versus the last three years. This projection doesn't excite us and indicates its products and services will see some demand headwinds. Unless you've been living under a rock, it should be obvious by now that generative AI is going to have a huge impact on how large corporations do business. While Nvidia and AMD are trading close to all-time highs, we prefer a lesser-known (but still profitable) stock benefiting from the rise of AI. Click here to access our free report one of our favorites growth stories. While reported revenue for a software company can include low-margin items like implementation fees, annual recurring revenue (ARR) is a sum of the next 12 months of contracted revenue purely from software subscriptions, or the high-margin, predictable revenue streams that make SaaS businesses so valuable. BigCommerce's ARR came in at $350.8 million in Q1, and over the last four quarters, its growth was underwhelming as it averaged 4% year-on-year increases. This performance mirrored its total sales and suggests that increasing competition is causing challenges in securing longer-term commitments. The customer acquisition cost (CAC) payback period measures the months a company needs to recoup the money spent on acquiring a new customer. This metric helps assess how quickly a business can break even on its sales and marketing investments. BigCommerce does a decent job acquiring new customers, and its CAC payback period checked in at 43.5 months this quarter. The company's relatively fast recovery of its customer acquisition costs gives it the option to accelerate growth by increasing its sales and marketing investments. We were impressed by how significantly BigCommerce blew past analysts' EBITDA expectations this quarter. On the other hand, its revenue guidance for next quarter slightly missed and its full-year revenue guidance was in line with Wall Street's estimates. Overall, this quarter was mixed. The stock traded up 4.7% to $5.45 immediately following the results. Big picture, is BigCommerce a buy here and now? What happened in the latest quarter matters, but not as much as longer-term business quality and valuation, when deciding whether to invest in this stock. We cover that in our actionable full research report which you can read here, it's free. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
22-04-2025
- Business
- Yahoo
BigCommerce and Noibu Share Joint Vision of Curated Composability to Deliver Seamless Site Performance and Accelerated Innovation for Online Merchants
Expanded partnership would ensure BigCommerce and Noibu can support merchants at every stage of growth to optimize conversion rates, scale traffic during peak seasons or maintain performance across complex ecommerce architectures AUSTIN, Texas, April 22, 2025 (GLOBE NEWSWIRE) -- BigCommerce (Nasdaq: BIGC), a leading provider of open, composable commerce solutions for B2C and B2B brands and retailers, today announced discussions regarding a potential expansion of its commercial partnership with Noibu, a leading ecommerce intelligence platform that helps brands detect, prioritize, and resolve revenue-impacting issues while delivering seamless customer experiences. The partnership, if finalized, would reflect the joint value of 'curated composability,' enabling brands, retailers, manufacturers and distributors of all sizes to leverage best-in-class solutions without the procurement delays or complex integrations. 'BigCommerce sees the ecommerce landscape becoming more complex with the growing number of channels being introduced,' said Travis Hess, CEO at BigCommerce. 'Engaging and selling through multiple channels has created an orchestration challenge for brands and organizations. Our composable approach addresses that challenge by allowing them to leverage best-in-class partners and capabilities. By partnering with Noibu, we would deliver a frictionless way to unlock deeper customer experience insights, site intelligence, reduce development cycles and drive revenue — all without the delay of traditional contracting.' Through this proposed integration, brands and retailers would be able to seamlessly activate Noibu's enterprise-grade ecommerce intelligence capabilities without the need for separate contracts. This would streamline procurement, simplify operations, and empower teams to uncover a wide range of technical and customer experiences issues — from hidden bugs to performance bottlenecks — that can hinder revenue growth. With comprehensive error detection, root-cause analysis, and prioritized recommendations, merchants could innovate faster, enhance digital experiences, and capture more conversions. Unlocking Conversion Opportunities at Speed Today, BigCommerce and Noibu enable brands to innovate confidently by identifying and resolving potential shopper experience issues before they affect revenue. Later this year, BigCommerce plans to make it easier for its enterprise customers to purchase Noibu without additional procurement friction or integration complexity. Key partnership benefits would include: Faster Time to Value: Noibu could be activated instantly through the BigCommerce agreement — eliminating delays and enabling immediate performance insights. Proactive Revenue Protection: Instead of waiting for problems to surface, merchants could continuously monitor their storefront for high-impact disruptions and prioritize fixes based on business value. Collaborative Merchant Success: BigCommerce and Noibu teams would work in sync, offering a fully supported solution that strengthens the merchant experience from storefront to support. 'Our collaboration with BigCommerce and Noibu has led to significant improvement in our ecommerce operations,' said Mike Hoefer, director of web product and strategy at King Arthur Baking. 'The combination of Noibu's advanced error monitoring and resolution capabilities and BigCommerce's robust ecommerce platform has helped us enhance our site performance, increase customer satisfaction and avoid potential revenue losses.' A Partnership Built for Growth The proposed structure of this partnership would ensure that BigCommerce and Noibu could support merchants at every stage of growth — whether optimizing conversion rates, scaling traffic during peak seasons or maintaining performance across complex ecommerce architectures. 'At Noibu, we share BigCommerce's vision of empowering merchants to deliver fast, reliable, and insight-driven ecommerce experiences,' said Kailin Noivo, president and co-founder of Noibu. 'By joining forces, we would eliminate the guesswork from issue resolution and help brands recover every dollar of potential revenue—all through one streamlined, unified solution.' To learn more about the existing Noibu-BigCommerce integration, and how to activate it, visit Read King Arthur Baking's case study to learn more about how the brand is leveraging BigCommerce and Noibu: About BigCommerceBigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands, retailers, manufacturers and distributors of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated professional-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit or follow us on X and LinkedIn. About NoibuNoibu is the leading ecommerce intelligence platform trusted by global brands to detect, prioritize, and resolve technical issues that disrupt the customer journey and impact revenue. By surfacing hidden errors, performance blockers, and root causes, Noibu empowers teams to deliver seamless shopping experiences, reduce lost revenue, and innovate with confidence. Learn more at BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners. Media Contact:Brad Hempr@ in to access your portfolio
Yahoo
17-03-2025
- Business
- Yahoo
BigCommerce Transforms Commerce Beyond Order Capture with Pipe17 Partnership
Agreement extends Pipe17's connectivity network to BigCommerce and Feedonomics customers to reach critical fulfillment endpoints AUSTIN, Texas, March 17, 2025 (GLOBE NEWSWIRE) -- BigCommerce (Nasdaq: BIGC), a leading provider of open, composable commerce solutions for B2C and B2B brands, retailers, manufacturers and distributors today announced a transformational partnership with Pipe17, a leading provider of AI-powered composable order operations. This partnership reimagines how modern merchants manage orders in an increasingly complex digital commerce ecosystem. BigCommerce empowers brands, retailers, manufacturers and distributors of all sizes to sell online and capture orders seamlessly. Feedonomics, BigCommerce's AI-powered product data feed management and order orchestration solution, helps brands list, manage and optimize product, inventory, pricing and order data across third-party channels, from ads, to social commerce, to marketplaces. The next frontier of commerce lies in the back office—turning captured orders into packages on consumers' doorsteps or trucks on businesses' loading docks. Today's customers expect to shop anywhere—through merchant-owned channels like their brand websites and mobile apps, marketplaces like Amazon and Walmart, social platforms like TikTok and Instagram, and increasingly AI agents. They also demand instant delivery and flawless order fulfillment, pushing brands to expand their fulfillment infrastructure with additional warehouses, third-party logistics (3PL) partnerships, generous returns policies and new technology. As selling channels proliferate and fulfillment infrastructure grows in both size and complexity, problems rapidly shift to the back office—specifically order management. Merchants struggle to route orders and ensure order-related data is perfectly synchronized between selling channels, 3PLs, warehouse management systems (WMSs), customer service and back-office systems of record such as an ERP, and any one of dozens or hundreds of systems that touch order and order-adjacent data. Pipe17's order operations network transforms the way orders, inventory and data flow through the modern commerce landscape. Unlike outdated and monolithic order management systems (OMSs) that attempt to be the center of every integration, Pipe17 is built atop an AI-powered network composed of hundreds of endpoints. In partnership with BigCommerce, this dynamic, scalable, and composable approach gives merchants unmatched flexibility and control of their connectivity, product listings, order routing and order-related data flows. With this partnership, merchants on the BigCommerce platform, as well as Feedonomics customers on any platform, can leverage Pipe17's connectivity network to extend their coverage across critical fulfillment endpoints. 'Order Management is ripe for disruption, and Pipe17 delivers a game-changing solution with its innovative order operations platform,' said Travis Hess, CEO of BigCommerce. 'BigCommerce has always made it easy for merchants to capture orders, and Feedonomics helps merchants sell everywhere their customers shop, and by partnering with Pipe17, we can now ensure those orders from both owned channels and third-party channels move smoothly through our customers' fulfillment infrastructure and back-office setup, ensuring a seamless flow through the delivery process.' 'Commerce is all about delivering great customer experiences,' said Mo Afshar, CEO of Pipe17. 'We're proud to partner with BigCommerce to help merchants unify their commerce operations and stay ahead of the evolving digital commerce landscape. Together, with BigCommerce's world-class API-first open commerce platform, product data management and order capture solutions and Pipe17's order operations network that delivers the order management capabilities merchants need without the bloated OMS they despise, we're enabling sellers to create better, more intelligent and further reaching customer experiences.' "We saw during the height of the Covid pandemic, and beyond, the importance of accurately managing orders and fulfillment across multiple sales channels,' said James Grandefeld, Chief Operating Officer at Bona Fide Masks, 'Our partnership with both of these great platforms lets us provide best in class service to our valued customers. We are excited about the partnership and what it means for us.' To learn more about BigCommerce's partnership with Pipe17, visit the company's booth (#1944) at Shoptalk, March 25-27, 2025. About BigCommerceBigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands, retailers, manufacturers and distributors of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated professional-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit or follow us on X and LinkedIn. About FeedonomicsFeedonomics is the leading data management platform powering omnichannel growth for the world's top brands and retailers. With its flexible technology and full-service support team, Feedonomics facilitates a variety of data and order management use cases across industries such as ecommerce, automotive, employment, travel, real estate, and more. Feedonomics has thousands of active customers, integrations with hundreds of ecommerce platforms and channels, and strategic partnerships with industry leaders like Amazon, Meta, Google, Microsoft and TikTok. To learn more about Feedonomics, a platform-agnostic BigCommerce subsidiary, visit For more information, please visit or follow us on Twitter, LinkedIn, Instagram and Facebook. About Pipe17Pipe17 Inc. provides AI-Powered Order Operations solutions for modern merchants and fulfillment service providers. Based in Seattle, Pipe17 is the fastest and easiest way to make omnichannel order flows touchless and cost-efficient, from order to inventory to fulfillment across DTC, B2B, and Retail. Pipe17 is the only ecommerce order operations solution that combines rapid deployment, seamless orders-to-anywhere automation, real-time visibility, and elastic scale. Learn more at or follow us on LinkedIn. Media contacts:For BigCommerce and FeedonomicsBrad Hempr@ For Pipe17,Jon in to access your portfolio
Yahoo
21-02-2025
- Business
- Yahoo
BigCommerce Holdings Inc (BIGC) Q4 2024 Earnings Call Highlights: Strategic Leadership and ...
Revenue: $333 million for 2024, up 8% year-over-year; Q4 revenue of $87 million, up 3% year-over-year. Non-GAAP Operating Income: Exceeded $19 million for 2024, a $25 million improvement over 2023; $10 million in Q4 2024. Non-GAAP Operating Margin: Expanded by 767 basis points in 2024; nearly 6% for the year. Operating Cash Flow: $26 million for 2024, a $50 million improvement from 2023; $12 million in Q4 2024. Annual Revenue Run Rate (ARR): Nearly $350 million, a 4% increase year-over-year. Enterprise ARR: Grew 7% to $262 million, representing 75% of total company ARR. Non-GAAP Sales and Marketing Expenses: 36% of revenue, improved from 41% in 2023. Net Debt: Approximately $28 million after repurchasing convertible notes. 2025 Revenue Guidance: $342.1 million to $350.1 million. 2025 Non-GAAP Operating Income Guidance: $20 million to $24 million. Warning! GuruFocus has detected 3 Warning Signs with BIGC. Release Date: February 20, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. BigCommerce Holdings Inc (NASDAQ:BIGC) achieved a significant improvement in non-GAAP operating income, exceeding $19 million, which is a $25 million improvement over 2023. The company expanded its non-GAAP operating margin by 767 basis points and generated $26 million in operating cash flow, marking a $50 million improvement from the previous year. BigCommerce Holdings Inc (NASDAQ:BIGC) successfully reduced ineffective sales and marketing spend and decreased headcount by approximately 10%, contributing to improved financial performance. The company has recruited top leaders with expertise in commerce, including a new Chief Marketing Officer and Chief Revenue Officer, to drive the next phase of growth. BigCommerce Holdings Inc (NASDAQ:BIGC) launched Catalyst, an accelerated reference architecture, which has received positive feedback for its cost, time, and complexity benefits in composable architectures. BigCommerce Holdings Inc (NASDAQ:BIGC) did not achieve its revenue growth targets for 2024, with revenue increasing only 8% year-over-year to $333 million. Net revenue retention for enterprise accounts finished at 99%, which is below past performance and the company's expectations. Non-Enterprise ARR declined by 4% to $88 million, indicating challenges in the small business segment. The company is taking a conservative stance on growth projections for 2025, expecting mid-single-digit growth rates, reflecting macroeconomic uncertainties. Despite improvements, the company acknowledges that transformations take time, and early 2025 growth is expected to mirror Q4 2024 as transformation actions take root. Q: What are the key performance indicators (KPIs) to gauge the success of BigCommerce's new leadership and strategy? A: Travis Hess, CEO, mentioned that the leading indicator will be the pipeline and its quality year-over-year and quarter-over-quarter. They expect improved bookings by mid-year, with external messaging changes starting in mid-March to accelerate pipeline growth. Q: How does BigCommerce plan to achieve further operating margin expansion in 2025? A: Daniel Lentz, CFO, stated that the company does not need material revenue growth beyond current guidance to achieve margin expansion. They plan to reinvest in growth areas with strong ROI while maintaining a balance between margin expansion and revenue growth acceleration. Q: What is the strategy behind doubling the sales team by mid-2025, and how does it impact pipeline creation and conversion? A: Travis Hess, CEO, explained that the sales team expansion is fully loaded to drive efficacy in the second half of the year. The majority of resources were added by the end of Q4, with some specific roles still being recruited. The aim is to build momentum and achieve a strong rule of 40 profile by year-end. Q: How is BigCommerce engaging with partners following leadership changes, and what are partners asking for? A: Travis Hess, CEO, noted that partner engagement has been positive, with a focus on composability and making third-party capabilities more consumable. The company is concentrating on deepening relationships with select partners to enhance strategic partnerships and drive growth. Q: What are the expectations for non-enterprise ARR, and how does it fit into the overall growth strategy? A: Daniel Lentz, CFO, expects the non-enterprise segment to be relatively flat for the year. The focus remains on moving upmarket with enterprise accounts, but there is room to stabilize and grow the small business segment over time, leveraging products like self-serve Feedonomics and Makeswift. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus.
