05-02-2025
- Business
- Wall Street Journal
Dining Out More Might Actually Save You Money. Here's How.
Some look skeptically on the intersection of hospitality and technology. Just ask the humans doing battle with reservation-booking bots to score tables. Yet a new generation of restaurant loyalty apps is appealing to diners with the promise of discounts and other rewards for their repeat business.
For the restaurants, loyalty apps are helping fill seats and encourage return visits. Jacob Weiner, general manager at LPM Restaurant & Bar in Miami, said that partnering with the Dorsia app 'makes for a consistent and guaranteed revenue stream.' Nick Amano-Dolan, general manager and beverage director of Trick Dog in San Francisco, likes the seamless, no-wait payment system the app Blackbird offers customers. 'There's nothing worse at a bar than when I want to close out my tab and it takes 20 minutes to pay and leave,' he said.