Latest news with #TrustRadius
Yahoo
11 hours ago
- Business
- Yahoo
BigCommerce Earns 2025 Top Rated Award from TrustRadius
Ecommerce platform recognized as a leader among ecommerce platforms AUSTIN, Texas, June 11, 2025 (GLOBE NEWSWIRE) -- BigCommerce (Nasdaq: BIGC), a leading provider of open, composable commerce solutions for B2C and B2B brands, retailers, manufacturers and distributors, today announced that TrustRadius has recognized BigCommerce with a 2025 Top Rated Award. With a TRScore of 7.8 out of 10 and over 450 reviews, BigCommerce is recognized by their customer reviews as a top player in the ecommerce category. 'This recognition is based entirely on our customers' positive sentiment and is especially fulfilling because it reflects the value they receive from our platform as well as our customer success services,' said Ryan Means, senior vice president of global services at BigCommerce. 'Winning this TrustRadius award validates that our customers are successful with our platform and it is helping them optimize revenue and grow their businesses.' 'BigCommerce earning a TrustRadius Top Rated award showcases its impact in empowering merchants to scale without limits,' said Allyson Havener, chief marketing officer at TrustRadius. 'Their customers consistently praise BigCommerce for its flexibility, robust feature set, and ease of use—making it a trusted platform for businesses looking to grow and compete in an ever-evolving eCommerce landscape.' Since 2016, the TrustRadius Top Rated Awards have become the B2B's industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners. Hear from verified users on how much they value BigCommerce: 'Big commerce certainly helped us increase our web traffic through its integrated SEO,' wrote one review. 'SEO is super important for web visibility/where your page ranks on search engines. The integrated SEO along with the integrated search analytics really helps us target/cater to what our customers or potential customers are searching for.' 'BigCommerce had a much stronger B2B integration and platform in general than Shopify,' said another reviewer. 'Netsuite was too expensive at the time to consider it.' BigCommerce is proud to create products that inspire such gracious feedback in our user community. Looking to share your own feedback? Please leave a review here. About BigCommerceBigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands, retailers, manufacturers and distributors of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated professional-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit or follow us on X and LinkedIn. BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners. About TrustRadius: TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. Media Contact:Brad Hempr@
Yahoo
a day ago
- Business
- Yahoo
Keepit Continues Momentum With 2025 TrustRadius Top Rated Award
Keepit has been recognized as a leader among SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup categories. COPENHAGEN, Denmark, June 10, 2025--(BUSINESS WIRE)--Keepit, a global leader in SaaS data backup and recovery, today announced that it has been recognized as TrustRadius Top Rated in four categories: SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup. This recognition comes directly from customers, underscoring Keepit's commitment to providing an intelligent and secure backup and recovery platform. "Earning a Top Rated award on TrustRadius is a reflection of how well a product is meeting the needs of its customers," says Allyson Havener, CMO, TrustRadius. "Keepit's recognition is based entirely on customer feedback—real users who value the platform's reliability, performance, and support." Since 2016, the TrustRadius Top Rated Awards have become the B2B's industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners. Keepit provides independent backup to over 18,000 customers worldwide Keepit backup and recovery solutions are currently available for eight workloads, such as Microsoft 365, Microsoft Entra ID, Google Workspace and Salesforce. The company will expand its offering in 2025 to include applications such as Jira, Bamboo, Okta and Confluence. Keepit's unique, intelligent, and cloud-native platform enables customers to safely secure their SaaS applications, ensuring full control of data regardless of unforeseen events such as outages, malicious attacks, or human error. "SaaS backup has become an increasingly crucial part of risk management and business continuity planning. We are thrilled that our customers rely on Keepit to safeguard critical data and value their continued feedback and support. Accolades such as the Top Rated Award mean a lot to us as a company and further validate that our solutions meet our customers' needs," says Michele Hayes, CMO at Keepit. Hear from verified users on how much they value Keepit: Keepit reviews on TrustRadius. About Keepit Keepit provides a next-level SaaS data protection platform purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards essential business applications, boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data centers worldwide, over 18,000 companies trust Keepit for its ease of use and effortless backup and recovery of cloud data. For more information visit or follow Keepit on LinkedIn. About TrustRadius: TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. View source version on Contacts RedIron PR for KeepitKari Ritaccokari@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
a day ago
- Business
- Business Wire
Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced that it earned six TrustRadius 2025 'Top Rated' awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. Verint has earned six TrustRadius 2025 'Top Rated' awards based on customer reviews. These accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. Share A perennial 'Top Rated' winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for: Contact Center Software Conversation Intelligence Transcription Voice Recognition Call Center Workforce Optimization Workforce Management Verint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. Here are a few examples: Increased agent capacity: A leading telecom brand reported that over 50% of customer calls were automated, creating $10 million in increased agent capacity. Increased supervisor capacity: A fintech company automated 96% of quality evaluations, creating $6 million in increased supervisor capacity. Increased revenue per interaction: A telecommunications company increased revenue by $770 per agent per month across a workforce of 3,000 agents, resulting in $30 million in increased revenue. Elevated CX metrics: A bank deployed Verint Agent Copilot Bots to assist agents struggling with customer mortgage applications and reported their contact center Net Promoter Score (NPS) increased from +3 to +39. Customer Recognition Underscores Verint's Leadership "Our 'Top Rated' awards are based entirely on customer feedback, making them one of the most credible recognitions in the tech industry," said TrustRadius's Chief Marketing Officer, Allyson Havener. "Verint earning a 'Top Rated' award in multiple categories highlights the value they deliver and the trust they've built with their customers. It's clear that brands using Verint appreciate the company's commitment to innovation and support." 'Top Rated' awards are derived from verified customer input on TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology products. The 2025 accolades highlight the value and outcomes Verint delivers with AI-powered CX Automation, such as increasing agent and supervisor capacity, customer satisfaction scores and revenue generation. 'This recognition from TrustRadius is especially meaningful because it comes directly from our customers,' said Verint's Chief Marketing Officer, Anna Convery. 'It validates our strategy of delivering an open, AI-powered CX Automation platform that drives stronger, faster business outcomes and exceptional CX and EX innovation for our valued customers.' Visit Verint's vendor page on TrustRadius to learn more. To explore Verint's award-winning solutions and learn about customer outcomes, visit Verint. About TrustRadius TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. About Verint Verint ® (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world's most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work ®. Learn more at This press release contains 'forward-looking statements,' including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
Business Wire
a day ago
- Business
- Business Wire
ECI Software Solutions Wins Eight 2025 Top Rated Awards from TrustRadius
FORT WORTH, Texas--(BUSINESS WIRE)-- ECI Software Solutions, a global provider of cloud-based business management software and services, today announced that eight of its products have received a 2025 Top Rated Award from TrustRadius, a leading platform for independent business technology reviews. This recognition underscores ECI's commitment to delivering exceptional value and customer experiences across its product portfolio. 'Congratulations to ECI Software Solutions for earning Top Rated awards for multiple products, including e-automate, EvolutionX, JobBOSS², JumpTrack, M1, Printanista, Red Falcon, and Ridder iQ,' said Allyson Havener, CMO at TrustRadius. ECI's honored products include a total of five enterprise resource planning (ERP) solutions: JobBOSS 2 ®, M1, and Ridder iQ for manufacturers; e-Automate for the imaging industry; and Red Falcon for office suppliers. They were joined by the EvolutionX® ecommerce platform, JumpTrack® last-mile delivery software, and Printanista printer management solution to complete the full slate of honorees. This year's success builds on the company's four 2024 Top Rated Awards, with JobBOSS 2 ®, Ridder iQ, EvolutionX®, and JumpTrack® all winning for a second consecutive year. TrustRadius awards are based entirely on customer feedback within the last year, ensuring that winners reflect current user sentiment and satisfaction. Unlike other awards, there are no paid placements or analyst opinions, just the voices of real users. Product scores are based on a weighted average of reviews and ratings, rather than a simple average, which can tell an incomplete and misleading story. To qualify for a Top Rated award, a product must have at least 10 recent reviews, a trScore of 7.5 or higher, and capture a minimum of 0.5% of category traffic. 'Congratulations to ECI Software Solutions for earning Top Rated awards for multiple products, including e-automate, EvolutionX, JobBOSS², JumpTrack, M1, Printanista, Red Falcon, and Ridder iQ,' said Allyson Havener, CMO at TrustRadius. 'Based on vetted customer reviews, ECI truly values its customers and makes a positive impact across industries like manufacturing and distribution—helping them streamline operations, enhance productivity, and drive growth.' 'We're honored to receive widespread recognition for the strength of our solutions,' said Trevor Gruenewald, CEO at ECI Software Solutions. 'These awards are especially meaningful because they reflect the day-to-day impact our technology has on our customers and our commitment to helping small to medium businesses streamline operations and scale with confidence. We thank our customers for their trust and feedback, which inspires us to keep raising the bar.' Learn more about ECI's suite of award-winning products on its website, About ECI ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, building supply, office technology and wholesale/retail distribution industries, ECI's industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 80 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway and Australia. For more information, visit About TrustRadius TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.
Yahoo
a day ago
- Business
- Yahoo
Verint Wins Six TrustRadius 'Top Rated' Awards Based on Customer Reviews
Recognition From Customers Highlights Verint's Leadership in AI-Powered CX Automation MELVILLE, N.Y., June 10, 2025--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that it earned six TrustRadius 2025 'Top Rated' awards based on customer reviews. The accolades reflect outstanding customer satisfaction and outcome delivery across Verint Open Platform and AI-powered bots. A perennial 'Top Rated' winner across multiple categories, Verint is recognized by customers as a winner in the 2025 awards for: Contact Center Software Conversation Intelligence Transcription Voice Recognition Call Center Workforce Optimization Workforce Management Verint customers report stronger, faster AI business outcomes and measurable business value, supporting the TrustRadius recognition. Here are a few examples: Increased agent capacity: A leading telecom brand reported that over 50% of customer calls were automated, creating $10 million in increased agent capacity. Increased supervisor capacity: A fintech company automated 96% of quality evaluations, creating $6 million in increased supervisor capacity. Increased revenue per interaction: A telecommunications company increased revenue by $770 per agent per month across a workforce of 3,000 agents, resulting in $30 million in increased revenue. Elevated CX metrics: A bank deployed Verint Agent Copilot Bots to assist agents struggling with customer mortgage applications and reported their contact center Net Promoter Score (NPS) increased from +3 to +39. Customer Recognition Underscores Verint's Leadership "Our 'Top Rated' awards are based entirely on customer feedback, making them one of the most credible recognitions in the tech industry," said TrustRadius's Chief Marketing Officer, Allyson Havener. "Verint earning a 'Top Rated' award in multiple categories highlights the value they deliver and the trust they've built with their customers. It's clear that brands using Verint appreciate the company's commitment to innovation and support." 'Top Rated' awards are derived from verified customer input on TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology products. The 2025 accolades highlight the value and outcomes Verint delivers with AI-powered CX Automation, such as increasing agent and supervisor capacity, customer satisfaction scores and revenue generation. "This recognition from TrustRadius is especially meaningful because it comes directly from our customers," said Verint's Chief Marketing Officer, Anna Convery. "It validates our strategy of delivering an open, AI-powered CX Automation platform that drives stronger, faster business outcomes and exceptional CX and EX innovation for our valued customers." Visit Verint's vendor page on TrustRadius to learn more. To explore Verint's award-winning solutions and learn about customer outcomes, visit Verint. About TrustRadius TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. About Verint Verint® (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world's most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at This press release contains "forward-looking statements," including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025 and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein. View source version on Contacts Media Relations Andi Investor Relations Matthew
