Latest news with #UnitedUtilities'
ITV News
16-05-2025
- Business
- ITV News
North West water supplier's profit doubles as customers see bill hikes
A water firm's profit more than doubled in 2024 before it hit customers with a steep rise in bills in April. United Utilities ' more than seven million customers across the North West are seeing their water bills rise by an average of 32% over the next five years. But the biggest annual rise came in April this year, when bills surged by an average of £86 for a typical household. The increase is designed to fund £13.7 billion of upgrades to its pipes and sewers, after the company was accused of illegally pumping raw sewage into Lake Windermere in recent years. But for the year ending 31 March, as it geared up to charge customers more, United Utilities' pre-tax profits also more than doubled to £355 million. And it said on Thursday that it will increase its dividend payout to investors by 4.2% to 34.6p. Chief executive Louise Beardmore said: 'We have delivered another strong set of results for customers, communities and the environment in the North West.' She pointed to the company cutting sewage spills per storm overflow by a quarter last year. The company was recently accused of failing to report more than 100 million litres of untreated sewage that it illegally dumped into Windermere over a three-year period. Ms Beardmore told MPs in February that United Utilities' record on spills and flooding 'isn't good enough'. She took home a pay packet of £1.4 million last year, made up of a base salary worth £690,000, plus benefits, bonuses and long-term share awards. The UK's privatised water companies have faced growing public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses. The results come after a survey revealed households' trust in water companies has fallen to a new low amid the crisis. Fewer households – 53%, down 2% on last year to another all-time low – believe the amount water companies charge is fair, according to the Consumer Council for Water's (CCW) annual Water Matters study.
Rhyl Journal
15-05-2025
- Business
- Rhyl Journal
North West water supplier's profit doubles as it hikes customer bills
The company's more than seven million customers across the North West are seeing their water bills rise by an average of 32% over the next five years. But the biggest annual rise came in April this year, when bills surged by an average of £86 for a typical household. The increase is designed to fund £13.7 billion of upgrades to its pipes and sewers, after the company was accused of illegally pumping raw sewage into Lake Windermere in recent years. But for the year ending March 31, as it geared up to charge customers more, United Utilities' pre-tax profits also more than doubled to £355 million. And it said on Thursday that it will increase its dividend payout to investors by 4.2% to 34.6p. Chief executive Louise Beardmore said: 'We have delivered another strong set of results for customers, communities and the environment in the North West.' She pointed to the company cutting sewage spills per storm overflow by a quarter last year. The company was recently accused of failing to report more than 100 million litres of untreated sewage that it illegally dumped into Windermere over a three-year period. Ms Beardmore told MPs in February that United Utilities' record on spills and flooding 'isn't good enough'. She took home a pay packet of £1.4 million last year, made up of a base salary worth £690,000, plus benefits, bonuses and long-term share awards. The UK's privatised water companies have faced growing public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses. The results come after a survey revealed households' trust in water companies has fallen to a new low amid the crisis. Fewer households – 53%, down 2% on last year to another all-time low – believe the amount water companies charge is fair, according to the Consumer Council for Water's (CCW) annual Water Matters study.
Glasgow Times
15-05-2025
- Business
- Glasgow Times
North West water supplier's profit doubles as it hikes customer bills
The company's more than seven million customers across the North West are seeing their water bills rise by an average of 32% over the next five years. But the biggest annual rise came in April this year, when bills surged by an average of £86 for a typical household. The increase is designed to fund £13.7 billion of upgrades to its pipes and sewers, after the company was accused of illegally pumping raw sewage into Lake Windermere in recent years. But for the year ending March 31, as it geared up to charge customers more, United Utilities' pre-tax profits also more than doubled to £355 million. And it said on Thursday that it will increase its dividend payout to investors by 4.2% to 34.6p. Chief executive Louise Beardmore said: 'We have delivered another strong set of results for customers, communities and the environment in the North West.' She pointed to the company cutting sewage spills per storm overflow by a quarter last year. The company was recently accused of failing to report more than 100 million litres of untreated sewage that it illegally dumped into Windermere over a three-year period. Ms Beardmore told MPs in February that United Utilities' record on spills and flooding 'isn't good enough'. She took home a pay packet of £1.4 million last year, made up of a base salary worth £690,000, plus benefits, bonuses and long-term share awards. The UK's privatised water companies have faced growing public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses. The results come after a survey revealed households' trust in water companies has fallen to a new low amid the crisis. Fewer households – 53%, down 2% on last year to another all-time low – believe the amount water companies charge is fair, according to the Consumer Council for Water's (CCW) annual Water Matters study.
Western Telegraph
15-05-2025
- Business
- Western Telegraph
North West water supplier's profit doubles as it hikes customer bills
The company's more than seven million customers across the North West are seeing their water bills rise by an average of 32% over the next five years. But the biggest annual rise came in April this year, when bills surged by an average of £86 for a typical household. The increase is designed to fund £13.7 billion of upgrades to its pipes and sewers, after the company was accused of illegally pumping raw sewage into Lake Windermere in recent years. But for the year ending March 31, as it geared up to charge customers more, United Utilities' pre-tax profits also more than doubled to £355 million. And it said on Thursday that it will increase its dividend payout to investors by 4.2% to 34.6p. Chief executive Louise Beardmore said: 'We have delivered another strong set of results for customers, communities and the environment in the North West.' She pointed to the company cutting sewage spills per storm overflow by a quarter last year. The company was recently accused of failing to report more than 100 million litres of untreated sewage that it illegally dumped into Windermere over a three-year period. Ms Beardmore told MPs in February that United Utilities' record on spills and flooding 'isn't good enough'. She took home a pay packet of £1.4 million last year, made up of a base salary worth £690,000, plus benefits, bonuses and long-term share awards. The UK's privatised water companies have faced growing public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses. The results come after a survey revealed households' trust in water companies has fallen to a new low amid the crisis. Fewer households – 53%, down 2% on last year to another all-time low – believe the amount water companies charge is fair, according to the Consumer Council for Water's (CCW) annual Water Matters study.
Yahoo
29-03-2025
- Business
- Yahoo
Water company invests millions to reduce wastewater spills in county
A major project to reduce wastewater spills across the county is advancing swiftly. United Utilities' multi-million-pound investment plan aims to tackle the issue of storm overflow spills. Reports from the Environment Agency (EA) have revealed that, despite increased rainfall in 2024 and nine named storms, the company's annual event duration monitoring (EDM) indicates a 38 per cent reduction in spill duration across the county. The number of spills from storm overflows has also dropped by 22 per cent. Across the North West, the EDM submission reports a 31 per cent reduction in spill duration, with the number of spills from storm overflows falling by 20 per cent. United Utilities plans to invest more than £13 billion over the next five years in the largest ever investment in water and wastewater services in the North West. This investment aims to benefit the environment, improve the health of rivers and seas, and tackle leakage. A key part of this investment will address more than 1,100 storm overflows, including 103 in Lancashire, with an aim to reduce activations by over 60 per cent by 2030. Matt Hemmings, chief operating officer at United Utilities, stated: "Our teams right across the North West have been working extremely hard to make the improvements that people want to see benefit their local rivers, watercourses and bathing waters. "From increasing storage on sites to looking at bespoke solutions such as sustainable drainage and new innovative ways of treating wastewater to even higher standards, we are starting to see the impact our investment is making, and this is helping us make great progress in reducing spills and improving river health. "We are now embarking on the largest ever investment programme in our infrastructure that will see the biggest overhaul of the region's sewer network in a century." Early investment at several sites across Lancashire is already delivering benefits in terms of spill reduction. Read more: School and businesses closed as properties without water for NINE hours Council merger fears over pool investment plan Plans for new 101 homes on former mill site trigger town 'saturation' fears New storage tanks, sustainable drainage solutions, and significant network enhancements have all been implemented. Burnley has seen a £77 million upgrade to its wastewater treatment works, which has reduced the number of times storm overflows are operated and enhanced water quality in the River Calder. The major overhaul of the facility introduced new treatment processes and additional stormwater storage. United Utilities aims to ensure that each storm overflow operates less than 10 times a year by 2050.
