Latest news with #VAMOS
Yahoo
4 days ago
- Business
- Yahoo
Solving the unstructured data dilemma in financial services
I hear you. Not another highbrow article about AI. But stay with me. What follows isn't abstract speculation — it's rooted in what's already unfolding on the ground. In a recent conversation with Richard Huston, Managing Director at VAMOS, a company building AI solutions specifically for financial services, I heard something different. Rather than grand visions of the future, Huston offered a practical, behind-the-scenes look at how AI is quietly tackling one of the sector's most persistent pain points: unstructured data. His insights prompted the following. The unstructured data problem In the fast-paced world of financial services, few challenges are as persistent or as costly as the management of unstructured data. With thousands of finance proposals flooding in from hundreds of brokers to customer service emails requiring complex policy interpretations, financial institutions have long struggled with the manual processing of information that arrives in countless formats and styles. Yet, as in many areas, recent advancements in AI technology are offering promising solutions to this longstanding problem. The scale of the challenge is staggering. Consider the typical asset finance lender receiving proposals from brokers across the country. Each broker has their own approach to presenting client information; some prefer lengthy email narratives, others send sparse bullet points, while many submit incomplete documentation across multiple attachments. What should be a straightforward evaluation process becomes a laborious exercise in data archaeology, with operations teams spending hours extracting, interpreting and structuring information before any meaningful analysis can begin. The rule of 80:20 Emerging AI technologies are now capable of interpreting customer communications and providing intelligent suggestions to operations teams. Rather than promising to replace human judgment, these systems aim to enhance it by automating administrative heavy lifting: the 80 allowing human intelligence (HI), the 20 to focus on oversight and complex decision-making. Whether it's a broker's finance proposal or a customer service enquiry, when unstructured data arrives AI can automatically analyse the content, extract key information and present it in a structured format alongside relevant context from existing business systems. For example, when a customer emails to change their payment date, an AI system can analyse the request, fetch the customer's account information and payment schedule, and provide recommended actions based on policy and account status. Beyond simple automation What makes tech such as this particularly powerful is its ability to understand context and apply policy consistently across all interactions. In the previous example, the system doesn't just extract basic applicant information, it understands the relationship between different data points, identifies potential risk factors and suggests next steps based on established lending criteria. When a customer sends an email explaining that they are having financial difficulties, AI can analyse the email and understand the individual circumstances, retrieve relevant policies for customers in financial difficulty and offer staff appropriate options such as reduced payments or a payment holiday. This level of contextual understanding represents a significant leap forward from traditional data processing tools. Compliance and risk management In an industry where regulatory compliance is paramount, AI's approach to policy consistency provides significant value. It can ensure all customer interactions are automatically guided according to policies and procedures, while creating a clear audit trail of circumstances considered for taking decisions and enabling monitoring of customer outcomes. This automated compliance capability is particularly valuable for institutions dealing with Consumer Duty obligations and fair treatment requirements. By embedding policy guidance directly into the operational workflow, AI helps ensure that regulatory requirements are consistently met across all customer interactions, reducing compliance risk while improving operational efficiency. HI – the human factor Perhaps most importantly, successful AI implementation must account for the human element. It should reduce pressure on frontline staff by simplifying complex customer interactions, providing clear guidance and support while maintaining human oversight of key decisions and customer interactions. This human-centric approach addresses one of the most common concerns about AI in financial services – that automation will diminish the quality of customer service. Instead, by handling administrative tasks and providing intelligent suggestions, AI enables staff to spend more time on activities that truly require the nuance of human judgment and empathy. Looking forward AI's potential to solve the unstructured data challenge points to a broader transformation in how financial institutions approach operational efficiency. Rather than viewing AI as a replacement for human expertise, forward-thinking organisations are recognising its potential as a powerful augmentation tool that can handle routine processing while preserving human oversight for complex decisions. For financial institutions still struggling with manual processing of unstructured data, AI offers a compelling vision of the future – one where technology handles the administrative burden while humans focus on building relationships and driving business outcomes. In an industry where efficiency and compliance are both critical to success, this represents not just an operational improvement, but a genuine competitive advantage. The question for leaders in financial services isn't whether AI will transform their operations – it's whether they'll be early adopters of these solutions or find themselves playing catch-up in an increasingly automated industry. "Solving the unstructured data dilemma in financial services" was originally created and published by Motor Finance Online, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. 擷取數據時發生錯誤 登入存取你的投資組合 擷取數據時發生錯誤 擷取數據時發生錯誤 擷取數據時發生錯誤 擷取數據時發生錯誤
Finextra
01-07-2025
- Business
- Finextra
Lendscape integrates with Lucero AI operations assistant from Vamos
VAMOS, the specialist in applied AI for asset finance, has announced the integration of its Lucero AI operations assistant with Lendscape Asset Finance - the 100% API-first, AI-ready platform that's empowering modern lenders to innovate at speed. 0 This strategic integration enables asset finance providers to dramatically reduce processing times for customer service requests while maintaining human oversight and control over all decisions. The collaboration follows a joint workshop held in January 2025 with leading UK asset finance providers, which identified several major opportunities to drive efficiency through AI integration. The integration provides Lendscape Asset Finance customers with the ability to: • Automatically analyse incoming customer emails and identify the customer's intent • Instantly retrieve relevant customer and agreement data from the Lendscape platform • Present contextual action recommendations to operations team members • Execute approved actions directly within Lendscape via secure API integration • Generate personalised email responses based on actions taken VAMOS and Lendscape are continuing to expand the integration's capabilities to support additional use cases identified in their joint workshop, including proposal input, processing supplier invoices, and providing settlement quotes. Richard Huston, Managing Director of VAMOS said: "AI tools can only reach their full potential if they are integrated effectively with existing business systems and workflows. That's why we view partnerships with industry leaders like Lendscape as being absolutely crucial. We were extremely impressed at how quickly we were able to connect Lucero to Lendscape's modern API, allowing us to rapidly provide a range of AI-powered capabilities on top of the Lendscape platform. Steve Taplin, Chief Product Officer at Lendscape commented: "Our API-first design philosophy and AI-ready platform architecture have been validated through this partnership with VAMOS. By enabling seamless integration with AI solutions like Lucero, we're helping lenders unlock real end-to-end performance gains. In addition to the core platform productivity benefits that Lendscape offers, early data shows that AI powered tools like Lucero can improve customer service response times by over 50%. Most importantly, it also preserves a human-in-the-loop approach, ensuring no compromise on control.' The integration is expected to deliver significant benefits to asset finance providers, including enhanced accuracy in customer service delivery, improved compliance with company policies, and better customer experience through faster response times. By automating routine tasks, the solution allows customer service staff to focus more of their attention on complex customer needs that require human expertise and judgment.
14-06-2025
- Politics
2 women marry in Mexico's embassy in Guatemala fueling a debate over same-sex marriage
GUATEMALA CITY -- Two Mexican women were married inside the grounds of Mexico's embassy in Guatemala on Friday, sparking anger in a nation that doesn't recognize same-sex marriage and debate over diplomatic sovereignty. The ceremony held in the embassy gardens was intended to celebrate Pride Month, which is celebrated every June, and the consulate said the marriage marked a step toward inclusion, respect and equality for all. "We celebrate love without borders," wrote the embassy in a post on the social media platform X. 'This is the first civil wedding of a same-sex couple at the Embassy of Mexico in Guatemala. It's a right granted to all individuals when both are Mexican citizens.' Shortly after, the ceremony sparked an outcry among conservative politicians in Guatemala, a largely Catholic country and one of a handful in Latin America that still doesn't recognize same-sex marriages. While such marriages aren't explicitly prohibited, Guatemalan law only refers to unions between a man and a woman. Allan Rodríguez, the head of the VAMOS party bloc and ally of former president Alejandro Giammattei, was among those to reject the wedding, writing in a statement that 'although the act may be protected under external jurisdictions, it clearly contradicts Guatemala's current legal framework.' According to the congressman, the properties where embassies are located 'are not foreign territory; they merely enjoy diplomatic privileges" and therefore are not a part of the Mexican state. He claimed considering them as such would "violate constitutional principles of sovereignty, territorial unity, and the rule of law.' Rodríguez, a former president of Congress, is sanctioned by the United States for obstructing anti-corruption efforts and undermining democracy in Guatemala. The office of progressive President Bernardo Arévalo said that under international law embassies like Mexico's "have territorial immunity and operate under the jurisdiction of the state they represent.' 'In this case, it is an activity carried out by the Mexican Consulate in Guatemala and aimed at Mexican citizens. Therefore, it is exclusively the responsibility of the Government of Mexico, through its diplomatic representation, to comment or speak on the matter," the embassy statement said. Still, debate only continued on, with Elmer Palencia, a congressman for the VALOR party, created by the daughter of a former dictator, called the marriage, 'not an act of inclusion, but a provocation.' "Out of respect for the host country, Mexico should refrain from that narrative. Guatemalan sovereignty and social institutions deserve that respect,' he said. Constitutional lawyer Edgar Ortíz contradicted the conservative politicians, saying the marriage doesn't violate Guatemala's sovereignty and complies with the Vienna Convention, which establishes that what happens on diplomatic premises 'are not subject to the host state's jurisdiction.' He noted that Guatemala's constitution establishes that the country will govern following international principles. 'In no way are Guatemala's laws being altered; the effects of this marriage will occur in Mexico, which does recognize same-sex marriage,' he said. 'Rather," he added, 'it is the Guatemalan lawmakers who are violating sovereignty, by interfering in Mexico's affairs and trying to tell them what they can or cannot do. That seems far more discourteous.'
Hamilton Spectator
14-06-2025
- Politics
- Hamilton Spectator
2 women marry in Mexico's embassy in Guatemala fueling a debate over same-sex marriage
GUATEMALA CITY (AP) — Two Mexican women were married inside the grounds of Mexico's embassy in Guatemala on Friday, sparking anger in a nation that doesn't recognize same-sex marriage and debate over diplomatic sovereignty. The ceremony held in the embassy gardens was intended to celebrate Pride Month , which is celebrated every June, and the consulate said the marriage marked a step toward inclusion, respect and equality for all. 'We celebrate love without borders,' wrote the embassy in a post on the social media platform X. 'This is the first civil wedding of a same-sex couple at the Embassy of Mexico in Guatemala. It's a right granted to all individuals when both are Mexican citizens.' Shortly after, the ceremony sparked an outcry among conservative politicians in Guatemala, a largely Catholic country and one of a handful in Latin America that still doesn't recognize same-sex marriages. While such marriages aren't explicitly prohibited, Guatemalan law only refers to unions between a man and a woman. Allan Rodríguez, the head of the VAMOS party bloc and ally of former president Alejandro Giammattei, was among those to reject the wedding, writing in a statement that 'although the act may be protected under external jurisdictions, it clearly contradicts Guatemala's current legal framework.' According to the congressman, the properties where embassies are located 'are not foreign territory; they merely enjoy diplomatic privileges' and therefore are not a part of the Mexican state. He claimed considering them as such would 'violate constitutional principles of sovereignty, territorial unity, and the rule of law.' Rodríguez, a former president of Congress, is sanctioned by the United States for obstructing anti-corruption efforts and undermining democracy in Guatemala. The office of progressive President Bernardo Arévalo said that under international law embassies like Mexico's 'have territorial immunity and operate under the jurisdiction of the state they represent.' 'In this case, it is an activity carried out by the Mexican Consulate in Guatemala and aimed at Mexican citizens. Therefore, it is exclusively the responsibility of the Government of Mexico, through its diplomatic representation, to comment or speak on the matter,' the embassy statement said. Still, debate only continued on, with Elmer Palencia, a congressman for the VALOR party, created by the daughter of a former dictator, called the marriage, 'not an act of inclusion, but a provocation.' 'Out of respect for the host country, Mexico should refrain from that narrative. Guatemalan sovereignty and social institutions deserve that respect,' he said. Constitutional lawyer Edgar Ortíz contradicted the conservative politicians, saying the marriage doesn't violate Guatemala's sovereignty and complies with the Vienna Convention, which establishes that what happens on diplomatic premises 'are not subject to the host state's jurisdiction.' He noted that Guatemala's constitution establishes that the country will govern following international principles. 'In no way are Guatemala's laws being altered; the effects of this marriage will occur in Mexico, which does recognize same-sex marriage,' he said. 'Rather,' he added, 'it is the Guatemalan lawmakers who are violating sovereignty, by interfering in Mexico's affairs and trying to tell them what they can or cannot do. That seems far more discourteous.' Error! Sorry, there was an error processing your request. There was a problem with the recaptcha. Please try again. You may unsubscribe at any time. By signing up, you agree to our terms of use and privacy policy . This site is protected by reCAPTCHA and the Google privacy policy and terms of service apply. Want more of the latest from us? Sign up for more at our newsletter page .
Yahoo
14-06-2025
- Politics
- Yahoo
2 women marry in Mexico's embassy in Guatemala fueling a debate over same-sex marriage
GUATEMALA CITY (AP) — Two Mexican women were married inside the grounds of Mexico's embassy in Guatemala on Friday, sparking anger in a nation that doesn't recognize same-sex marriage and debate over diplomatic sovereignty. The ceremony held in the embassy gardens was intended to celebrate Pride Month, which is celebrated every June, and the consulate said the marriage marked a step toward inclusion, respect and equality for all. "We celebrate love without borders," wrote the embassy in a post on the social media platform X. 'This is the first civil wedding of a same-sex couple at the Embassy of Mexico in Guatemala. It's a right granted to all individuals when both are Mexican citizens.' Shortly after, the ceremony sparked an outcry among conservative politicians in Guatemala, a largely Catholic country and one of a handful in Latin America that still doesn't recognize same-sex marriages. While such marriages aren't explicitly prohibited, Guatemalan law only refers to unions between a man and a woman. Allan Rodríguez, the head of the VAMOS party bloc and ally of former president Alejandro Giammattei, was among those to reject the wedding, writing in a statement that 'although the act may be protected under external jurisdictions, it clearly contradicts Guatemala's current legal framework.' According to the congressman, the properties where embassies are located 'are not foreign territory; they merely enjoy diplomatic privileges" and therefore are not a part of the Mexican state. He claimed considering them as such would "violate constitutional principles of sovereignty, territorial unity, and the rule of law.' Rodríguez, a former president of Congress, is sanctioned by the United States for obstructing anti-corruption efforts and undermining democracy in Guatemala. The office of progressive President Bernardo Arévalo said that under international law embassies like Mexico's "have territorial immunity and operate under the jurisdiction of the state they represent.' 'In this case, it is an activity carried out by the Mexican Consulate in Guatemala and aimed at Mexican citizens. Therefore, it is exclusively the responsibility of the Government of Mexico, through its diplomatic representation, to comment or speak on the matter," the embassy statement said. Still, debate only continued on, with Elmer Palencia, a congressman for the VALOR party, created by the daughter of a former dictator, called the marriage, 'not an act of inclusion, but a provocation.' "Out of respect for the host country, Mexico should refrain from that narrative. Guatemalan sovereignty and social institutions deserve that respect,' he said. Constitutional lawyer Edgar Ortíz contradicted the conservative politicians, saying the marriage doesn't violate Guatemala's sovereignty and complies with the Vienna Convention, which establishes that what happens on diplomatic premises 'are not subject to the host state's jurisdiction.' He noted that Guatemala's constitution establishes that the country will govern following international principles. 'In no way are Guatemala's laws being altered; the effects of this marriage will occur in Mexico, which does recognize same-sex marriage,' he said. 'Rather," he added, 'it is the Guatemalan lawmakers who are violating sovereignty, by interfering in Mexico's affairs and trying to tell them what they can or cannot do. That seems far more discourteous.'
