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Hindustan Times
31-07-2025
- Hindustan Times
Probe on as man forgets to deboard Air India Express flight in Delhi, lands in Odisha
A passenger on an Air India Express flight who was meant to get off at Delhi airport accidentally stayed on the same aircraft and flew to Bhubaneswar on Wednesday. A passenger on an Air India Express flight from Srinagar missed his Delhi stop and flew to Bhubaneswar instead. The airline is investigating the security lapse.(Reuters) The airline has launched an investigation to address any lapses, according to a PTI news agency report. An Air India Express spokesperson cited in the report said, 'On July 30, a guest transiting through Delhi on another flight inadvertently continued on the aircraft onward to Bhubaneswar. An internal investigation is being conducted to identify and address any lapses, while reiterating SOPs and internal briefings across stations to prevent recurrence.' Normally, airline staff check passengers' boarding passes and baggage during transit as part of standard procedures. While specific details about the passenger and the aircraft could not be immediately ascertained, a source cited in the PTI report said the man flew from Srinagar to Delhi but didn't get off, as he was supposed to. The plane then continued to Bhubaneswar using the same aircraft. The crew only realised what had happened after the man informed them. Also Read: Air India faces 51 safety lapses in DGCA audit, gets deadline for fixing The Bureau of Civil Aviation Security has been informed and will investigate the incident. 'Repeated announcements are made asking transit passengers to head to the transfer desk. This aircraft VT-EXA was to operate to Bhubaneswar from Delhi also as IX 1128. For reasons not yet known, like perhaps the young man dozed off, he did not alight from the aircraft in Delhi once it landed here at 3.05pm,' a Times Of India report quoted a source. The above-mentioned sources added, 'The crew then informed the pilots, who in turn informed the airline. When this aircraft landed, AI Express teams were there who put him on the return flight the same aircraft was to operate to Delhi. Once he reached here Wednesday night, the airline put him up in a hotel and then flew him to Bagdogra on Thursday.'
News18
31-07-2025
- News18
Wrong Flight, Wrong City: Air India Express Flies Passenger To Bhubaneswar Instead Of Bagdogra
An Air India Express passenger mistakenly flew from Delhi to Bhubaneswar instead of Bagdogra. The airline returned him to Delhi, and sent him to Bagdogra the next day. An Air India Express passenger who was supposed to travel from Srinagar to Bagdogra via Delhi on Wednesday (July 30) ended up in Bhubaneswar. The reason behind this is that the passenger remained on the plane after landing in Delhi, and it took off for Bhubaneswar with him still on board. The airline discovered the error en route and later flew him back to Delhi, accommodated him in a hotel, and then sent him to Bagdogra the next day. The airline has informed the Bureau of Civil Aviation Security, which will probe this lapse and take suitable action. Citing the sources, the Times of India said that the 'young man" boarded an AI Express Airbus A320 (VT-EXA) operating on Wednesday as IX 1128 from Srinagar to Delhi. He was to take a connecting flight to Bagdogra. 'Repeated announcements are made asking transit passengers to head to the transfer desk. This aircraft, VT-EXA, was to operate to Bhubaneswar from Delhi, also as IX 1128. For reasons not yet known, like perhaps the young man dozed off, he did not alight from the aircraft in Delhi once it landed here at 3.05 pm," sources said. The plane departed for Bhubaneswar at 3:55 pm. Notably, airlines typically conduct a headcount to ensure the passenger manifest matches the actual number of people on board before takeoff. However, in this case, that was perhaps not done. During the flight, the airline discovered an extra passenger on board, but the exact circumstances of the discovery remain unclear, including whether the crew detected the error or the passenger alerted them to being on the wrong flight. 'The crew then informed the pilots, who in turn informed the airline. When this aircraft landed, AI Express teams were there who put him on the return flight, the same aircraft was to operate to Delhi. Once he reached here Wednesday night, the airline put him up in a hotel and then flew him to Bagdogra on Thursday," sources said. 'On July 30, a guest transiting through Delhi on another flight inadvertently continued on the aircraft onward to Bhubaneswar. An internal investigation is being conducted to identify and address any lapses, while reiterating SOPs and internal briefings across stations to prevent recurrence," an Air India Express spokesperson said. While occasional boarding mix-ups occur, it's uncommon for a passenger to remain on a flight to its next destination. To prevent such incidents, airlines like Air India have protocols in place, especially for wide-body aircraft with multiple legs, such as ensuring passengers disembark after their designated sector. view comments First Published: July 31, 2025, 15:40 IST Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.
