Latest news with #VladShmunis
Yahoo
05-08-2025
- Business
- Yahoo
RingCentral Appoints Vaibhav Agarwal as Chief Financial Officer
BELMONT, Calif., August 05, 2025--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced that Vaibhav Agarwal has been appointed Chief Financial Officer, effective immediately. Agarwal, who has been with RingCentral since 2016, will succeed Abhey Lamba, who will continue to serve as an Executive Advisor through the end of the year. Agarwal will be responsible for all the company's financial functions, including financial planning, controllership, tax, treasury, corporate development and investor relations. "I want to congratulate Vaibhav Agarwal on his promotion to Chief Financial Officer of RingCentral. With his nine year tenure in prior roles as Chief Accounting Officer, Chief Transformation Officer, and deputy Chief Financial Officer here at RingCentral, Vaibhav has been a key contributor scaling the company from $400 million to a $2.6 billion run-rate business, while meaningfully contributing to our increasing profitability," said Vlad Shmunis, Founder, Chairman and CEO of RingCentral. "His deep understanding of our business and proven financial leadership sets us up well for our next phase of profitable growth. I also want to thank Abhey Lamba for his contributions and look forward to working with him in his new role as an executive advisor." "I'm honored to step into the role of CFO at RingCentral. We have executed well across all key metrics —delivering profitable growth, expanding margins, achieving GAAP profitability, generating record free cash flow and meaningful FCF per share. This provides us with a flexible capital allocation strategy, focused on investing in innovation, paying down debt, reducing share count, and returning capital to shareholders. With a large market opportunity across UCaaS, CCaaS, and our expanding AI portfolio, I'm excited to work with the leadership team to drive the next chapter of success," said Vaibhav Agarwal, Chief Financial Officer of RingCentral. About Vaibhav Agarwal Agarwal is an accomplished finance executive and has been an integral part of RingCentral's leadership team since 2016, holding prior roles as Chief Accounting Officer, Chief Transformation Officer, and deputy Chief Financial Officer and supporting the Company's growth to a $2.6 billion run rate business, from approximately $400 million when he joined. He brings extensive experience in leading corporate and operational finance experience across the technology industry. Prior to RingCentral, he held senior finance roles at Intel Corporation, Altera, Intuitive Surgical, and PricewaterhouseCoopers. Agarwal holds an MBA from the University of Illinois at Urbana-Champaign, is a Chartered Accountant from India, a California CPA (inactive) and has an undergraduate degree in accounting and finance from the University of Delhi. About RingCentral RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit to learn more. ©2025 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc. View source version on Contacts Investor Relations Contact: RingCentral Investor Relationsir@ Media Contact: Mariana Leventis,
Globe and Mail
05-08-2025
- Business
- Globe and Mail
NiCE and RingCentral Extend Partnership to Accelerate AI-Driven Customer and Employee Experiences
NiCE (Nasdaq: NICE) today announced a renewed collaboration with RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, through a multi-year extension of their long-term agreement to market and sell RingCentral Contact Center ™, a proven, global solution for enterprise-grade customer engagement, powered by NiCE CXone Mpower. The extension builds upon the partnership NiCE and RingCentral have cultivated since 2015, and re-energizes the partnership in go-to-market, sales, onboarding, and post sales engagement. The extended partnership helps businesses transform and deliver AI-powered customer experiences. RingCentral is a recognized leader in cloud business communications, and named a Leader in the Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS) report for 10 consecutive years. In addition, NiCE is a recognized industry leader in cloud contact center and CX, and named a Leader* in the Gartner® Magic Quadrant TM for Contact Center as a Service (CCaaS)** report for 10 consecutive years. Together, the two companies have a successful track record of offering a deeply integrated UCaaS and CCaaS solution. 'We're thrilled to extend our partnership with NiCE and double down on continuing to offer NiCE's renowned industry-leading CX platform powered by AI to RingCentral's enterprise customers,' said Vlad Shmunis, Founder, Chairman and CEO of RingCentral. 'Our customers greatly benefit from the integration of two recognized industry leaders that no other vendors are able to deliver. This partnership extension marks an important next chapter, and we look forward to working with the NiCE team offering our AI-powered integrated solution streamlining customer interactions and boosting overall efficiency.' 'RingCentral is a recognized leader in cloud business communications, and we're excited to work together to take our partnership with RingCentral to the next level – one defined by the seamless convergence of AI powered customer and employee experiences,' said Scott Russell, CEO of NiCE. 'The path ahead is about working together collaboratively to unlock more opportunities — and meet businesses wherever they are in their AI journey to modernize how they connect, collaborate, and serve their customers.' A key component of the extended partnership will be focused on re-energizing the channel partner ecosystem, where RingCentral Contact Center powered by NiCE CXone Mpower has long been recognized and sold successfully as a leading integrated solution. According to Joe Rittenhouse, Co-CEO of Converged Technology Professionals, Inc., 'The NiCE and RingCentral partnership extension is a significant win-win. We're great supporters of this partnership and have successfully sold and deployed many large enterprise deals based on their integrated UCaaS and CCaaS solutions. We look forward to the next steps and their focus on working together with us to make our clients super successful.' 'The past 10 years of the NiCE and RingCentral partnership has been an interesting journey, and one that has seen notable success. Few other vendors in the UCaaS and CCaaS market have been able to integrate that deeply and reach a level of success seen by this partnership, so I look forward to seeing what's next and how NiCE and RingCentral will help customers in their AI powered EX and CX journeys,' said Zeus Kerravala, Founder and Principal Analyst of ZK Research. For more information on RingCentral Contact Center, please visit: *NiCE recognized as inContact in 2015 and 2016, recognized as NiCE inContact in 2017, 2018, 2019 and 2020 and recognized as NiCE CXone in 2021. **Recognized in the Magic Quadrant for Contact Center as a Service, North America from 2015 to 2019. Gartner, Magic Quadrant for Contact Center as a Service, By Drew Kraus, Pri Rathnayake, Megan Fernandez, Pankil Sheth, Jason Bridge, 28 October 2024. Gartner, Critical Capabilities for Unified Communications as a Service, By Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 14 October 2024. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. About RingCentral RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit to learn more. © 2025 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center, and the RingCentral logo are trademarks of RingCentral, Inc. About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Russell, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Business Wire
05-08-2025
- Business
- Business Wire
to Accelerate AI-Driven Customer and Employee Experiences
BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced a renewed collaboration with RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, through a multi-year extension of their long-term agreement to market and sell RingCentral Contact Center ™, a proven, global solution for enterprise-grade customer engagement, powered by NiCE CXone Mpower. The extension builds upon the partnership NiCE and RingCentral have cultivated since 2015, and re-energizes the partnership in go-to-market, sales, onboarding, and post sales engagement. The extended partnership helps businesses transform and deliver AI-powered customer experiences. RingCentral is a recognized leader in cloud business communications, and named a Leader in the Gartner® Magic Quadrant for Unified Communications as a Service (UCaaS) report for 10 consecutive years. In addition, NiCE is a recognized industry leader in cloud contact center and CX, and named a Leader* in the Gartner® Magic Quadrant TM for Contact Center as a Service (CCaaS)** report for 10 consecutive years. Together, the two companies have a successful track record of offering a deeply integrated UCaaS and CCaaS solution. 'We're thrilled to extend our partnership with NiCE and double down on continuing to offer NiCE's renowned industry-leading CX platform powered by AI to RingCentral's enterprise customers,' said Vlad Shmunis, Founder, Chairman and CEO of RingCentral. 'Our customers greatly benefit from the integration of two recognized industry leaders that no other vendors are able to deliver. This partnership extension marks an important next chapter, and we look forward to working with the NiCE team offering our AI-powered integrated solution streamlining customer interactions and boosting overall efficiency.' 'RingCentral is a recognized leader in cloud business communications, and we're excited to work together to take our partnership with RingCentral to the next level – one defined by the seamless convergence of AI powered customer and employee experiences,' said Scott Russell, CEO of NiCE. 'The path ahead is about working together collaboratively to unlock more opportunities — and meet businesses wherever they are in their AI journey to modernize how they connect, collaborate, and serve their customers.' A key component of the extended partnership will be focused on re-energizing the channel partner ecosystem, where RingCentral Contact Center powered by NiCE CXone Mpower has long been recognized and sold successfully as a leading integrated solution. According to Joe Rittenhouse, Co-CEO of Converged Technology Professionals, Inc., 'The NiCE and RingCentral partnership extension is a significant win-win. We're great supporters of this partnership and have successfully sold and deployed many large enterprise deals based on their integrated UCaaS and CCaaS solutions. We look forward to the next steps and their focus on working together with us to make our clients super successful.' 'The past 10 years of the NiCE and RingCentral partnership has been an interesting journey, and one that has seen notable success. Few other vendors in the UCaaS and CCaaS market have been able to integrate that deeply and reach a level of success seen by this partnership, so I look forward to seeing what's next and how NiCE and RingCentral will help customers in their AI powered EX and CX journeys,' said Zeus Kerravala, Founder and Principal Analyst of ZK Research. For more information on RingCentral Contact Center, please visit: *NiCE recognized as inContact in 2015 and 2016, recognized as NiCE inContact in 2017, 2018, 2019 and 2020 and recognized as NiCE CXone in 2021. **Recognized in the Magic Quadrant for Contact Center as a Service, North America from 2015 to 2019. Gartner, Magic Quadrant for Contact Center as a Service, By Drew Kraus, Pri Rathnayake, Megan Fernandez, Pankil Sheth, Jason Bridge, 28 October 2024. Gartner, Critical Capabilities for Unified Communications as a Service, By Rafael Benitez, Megan Fernandez, Christopher Trueman, Pankil Sheth, 14 October 2024. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. About RingCentral RingCentral is a global leader in AI-powered business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit to learn more. © 2025 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center, and the RingCentral logo are trademarks of RingCentral, Inc. About NiCE NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Trademark Note: NiCE and the NiCE logo are trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE's marks, please see: Forward-Looking Statements This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Russell, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the 'Company'). In some cases, such forward-looking statements can be identified by terms such as 'believe,' 'expect,' 'seek,' 'may,' 'will,' 'intend,' 'should,' 'project,' 'anticipate,' 'plan,' 'estimate,' or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in general economic and business conditions; competition; successful execution of the Company's growth strategy; success and growth of the Company's cloud Software-as-a-Service business; rapid changes in technology and market requirements; the implementation of AI capabilities in certain products and services, decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or effectively integrating acquired operations; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company's dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security incidents; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, including those arising from political instability or armed conflict that may disrupt our business and the global economy; our ability to recruit and retain qualified personnel; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the 'SEC'). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company's Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.
Yahoo
30-06-2025
- Business
- Yahoo
RingCentral's Q1 Earnings Call: Our Top 5 Analyst Questions
RingCentral's first quarter results were met positively by the market, with management attributing growth to increased adoption of its AI-powered products and continued momentum across key customer segments. CEO Vlad Shmunis highlighted the company's progress in expanding its product suite, particularly with RingCX and AIR, stating, 'We achieved total revenues of $612 million... and expanded operating margin.' Management also noted stronger engagement from small businesses and telecom partners, a trend that supported both revenue growth and improved operating efficiency. Is now the time to buy RNG? Find out in our full research report (it's free). Revenue: $612.1 million vs analyst estimates of $610.6 million (4.8% year-on-year growth, in line) Adjusted EPS: $1 vs analyst estimates of $0.96 (4.2% beat) Adjusted Operating Income: $133.4 million vs analyst estimates of $129.7 million (21.8% margin, 2.8% beat) Revenue Guidance for Q2 CY2025 is $617 million at the midpoint, roughly in line with what analysts were expecting Management reiterated its full-year Adjusted EPS guidance of $4.20 at the midpoint Operating Margin: 1.7%, up from -1.9% in the same quarter last year Annual Recurring Revenue: $2.53 billion at quarter end, up 6.8% year on year Billings: $598.9 million at quarter end, in line with the same quarter last year Market Capitalization: $2.5 billion While we enjoy listening to the management's commentary, our favorite part of earnings calls are the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. Meta Marshall (Morgan Stanley) asked about the optimal customer mix and the strongest verticals for RingSense. CEO Vlad Shmunis replied that smaller businesses are showing better traction due to product-market fit and that healthcare, financial services, and retail are key sectors. Kash Rangan (Goldman Sachs) inquired about pricing power from AI tools. Shmunis said AI creates new value by replacing human labor, leading to higher average revenue per user (ARPU) over time, with all new AI products sold as add-ons. Billy Fitzsimmons (Jefferies) probed the impact of macroeconomic uncertainty and tariffs on sales cycles. President Kira Makagon responded that there has been no noticeable lengthening of sales cycles, and AI adoption is viewed as essential for cost savings. Peter Levine (Evercore ISI) questioned why guidance was maintained and if go-to-market strategy is changing. Shmunis explained that the outlook remains prudent given external uncertainties, and emphasized increased appetite among partners for the full product suite. Ronit Shah (Wells Fargo) asked for feedback on AIR and its contribution to new product targets. Makagon reported positive customer feedback and significant productivity improvements, though specific product-level contributions to ARR targets were not disclosed. In the coming quarters, our analysts will be watching (1) the rate of adoption and upsell of new AI-driven products such as AIR and RingSense within the customer base, (2) the pace of expansion in telecom and global service provider partnerships, and (3) the company's ability to maintain margin improvements while investing in product innovation. Any significant macroeconomic shifts or changes in competitive pricing will also be important factors to monitor. RingCentral currently trades at $27.79, up from $26.69 just before the earnings. Is there an opportunity in the stock?The answer lies in our full research report (it's free). The market surged in 2024 and reached record highs after Donald Trump's presidential victory in November, but questions about new economic policies are adding much uncertainty for 2025. While the crowd speculates what might happen next, we're homing in on the companies that can succeed regardless of the political or macroeconomic environment. Put yourself in the driver's seat and build a durable portfolio by checking out our Top 6 Stocks for this week. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Exlservice (+354% five-year return). Find your next big winner with StockStory today. Sign in to access your portfolio
Yahoo
10-06-2025
- Business
- Yahoo
RNG Q1 Earnings Call: AI-Driven Portfolio Delivers Steady Growth and Margin Expansion
Office and call centre communications software provider RingCentral (NYSE:RNG) met Wall Street's revenue expectations in Q1 CY2025, with sales up 4.8% year on year to $612.1 million. The company expects next quarter's revenue to be around $617 million, close to analysts' estimates. Its non-GAAP profit of $1 per share was 4.2% above analysts' consensus estimates. Is now the time to buy RNG? Find out in our full research report (it's free). Revenue: $612.1 million vs analyst estimates of $610.6 million (4.8% year-on-year growth, in line) Adjusted EPS: $1 vs analyst estimates of $0.96 (4.2% beat) Adjusted Operating Income: $133.4 million vs analyst estimates of $129.7 million (21.8% margin, 2.8% beat) Revenue Guidance for Q2 CY2025 is $617 million at the midpoint, roughly in line with what analysts were expecting Management reiterated its full-year Adjusted EPS guidance of $4.20 at the midpoint Market Capitalization: $2.47 billion RingCentral's first quarter results were shaped by continued adoption of its AI-led multi-product strategy and growing customer demand in core voice communications. CEO Vlad Shmunis emphasized the company's progress in shifting traditional communications to cloud-based solutions, noting, "The early results of these new products are promising." Management highlighted strong momentum in products like RingCX and RingSense, as well as successful expansion within small business and global service provider (GSP) customer segments. President and COO Kira Makagon cited improved operational efficiency and customer outcomes, with AI tools helping to reduce manual work and drive business value for clients across healthcare, financial services, and retail. The company attributed margin improvements to disciplined sales and marketing spending and reported progress in free cash flow generation and debt reduction. Looking forward, RingCentral's outlook is anchored by ongoing investment in AI-powered solutions, expansion of its product suite, and a focus on profitable growth. CFO Abhey Lamba confirmed that the company intends to maintain operating profitability and free cash flow improvement, stating, "We are committed to further driving operational efficiencies resulting in margin expansion while enabling us to invest in growth opportunities." Management signaled cautious optimism given macroeconomic uncertainties, such as tariffs and shifting customer spending patterns, but expects continued demand for cost-saving AI products. CEO Vlad Shmunis added, "The next phase in our growth will be driven by leveraging AI throughout our growing portfolio with increased addressable market and wallet share." Management attributed the quarter's performance to adoption of new AI-enabled products, rising engagement among small businesses and GSP partners, and operational efficiencies that supported margin gains. AI product traction: The company's new AI-powered products, including RingCX (cloud contact center), RingSense (AI insights and coaching), and AIR (AI phone agent), saw rapid early adoption, especially among small businesses and GSPs. Management reported over 1,000 AIR customers and strong sequential growth in RingSense usage, with AI tools cited as drivers of measurable cost savings and productivity gains for clients. Small business momentum: ARR from customers with fewer than 100 employees grew by double digits, reaching a two-year high. These clients, often in healthcare, retail, and financial services, are adopting voice-centric AI products for customer engagement and operational efficiency, delivering higher average revenue per user and faster payback for RingCentral. GSP partnerships expanding: Global service providers accounted for over 10% of ARR, with double-digit growth and efficient customer acquisition. Major partners like AT&T, Vodafone, and Cox Communications are now reselling RingCentral's AI-powered solutions, extending reach in North America and international markets. Enterprise and channel strengths: Larger enterprises continue to adopt RingCentral, drawn to its integrations with platforms such as Microsoft Teams and Salesforce. Over half of $1 million-plus TCV deals in Q1 included multiple RingCentral products, signaling success in cross-selling and up-selling to existing accounts. Operational discipline: Operating margin improvement stemmed from efficiencies in sales, marketing, and internal use of AI, which has increased productivity in customer support, sales outreach, and product development. Record free cash flow enabled debt reduction and share repurchases, supporting a stronger balance sheet. RingCentral's forward guidance rests on expanding its AI-first portfolio, disciplined cost management, and continued growth in core markets despite macroeconomic uncertainties. AI-led product expansion: Management expects ongoing adoption of new AI-powered offerings—such as AIR and RingCX—to drive higher average revenue per user and open new customer segments. These products are positioned as cost-saving and productivity-boosting solutions for both existing and new clients. Go-to-market leverage: The company plans to deepen relationships with GSPs and channel partners, using these alliances to efficiently access international markets and supplement direct sales, particularly as cloud adoption accelerates among businesses replacing legacy systems. Macro environment monitoring: While not seeing immediate headwinds, management remains cautious regarding tariffs, interest rates, and broader economic conditions. The company aims to maintain flexibility in its approach, emphasizing prudent financial management and readiness to adjust strategy if customer demand or deal cycles shift. In the coming quarters, StockStory analysts will be watching (1) sustained adoption and revenue contribution from AI-powered products like AIR and RingCX, (2) the pace of expansion among small business and GSP customer segments, and (3) progress toward free cash flow and margin targets through operational efficiency. The ability to maintain growth despite macroeconomic fluctuations will also be an important marker of execution. RingCentral currently trades at a forward price-to-sales ratio of 1×. In the wake of earnings, is it a buy or sell? See for yourself in our full research report (it's free). The market surged in 2024 and reached record highs after Donald Trump's presidential victory in November, but questions about new economic policies are adding much uncertainty for 2025. While the crowd speculates what might happen next, we're homing in on the companies that can succeed regardless of the political or macroeconomic environment. Put yourself in the driver's seat and build a durable portfolio by checking out our Top 9 Market-Beating Stocks. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Comfort Systems (+782% five-year return). Find your next big winner with StockStory today.
