Latest news with #WalkMe
Yahoo
10-06-2025
- Business
- Yahoo
ai.work Exits Stealth With $10 Million Seed and the Next Generation of Autonomous Employees for the Enterprise
Seasoned entrepreneurs who previously helped WalkMe create the digital adoption category now unveil an AI workforce and foundation for the AI-driven workforce of the future TEL AVIV, Israel & NEW YORK, June 10, 2025--(BUSINESS WIRE)-- has announced it exited stealth and raised $10 million in seed funding led by A* and lool ventures with participation from Firstminute Capital, FirsthandVC, Timeless Partners, SV Angel, Eckstein Capital, Liquid2, Crossover VC, and other strategic angel investors. exits stealth as it launches its AI Worker platform, designed to revolutionize enterprise operations by introducing a new generation of autonomous employees. Built to overcome the limitations of traditional RPA and the fragmented deployment of agentic AI, platform empowers organizations to seamlessly integrate intelligent, autonomous workers into their existing workflows, tackling the persistent bottleneck of manual, repetitive tasks. "We recognized that simply deploying AI agents wasn't enough. Enterprises need a solution that understands the complexities of their operations, provides robust security and control, and can be readily implemented," said CEO and co-founder Maor Ezer. "We're not just offering another AI tool; we're building the foundation for the AI-driven workforce of the future. Our AI Workers are designed to be integral members of your team, enhancing productivity and driving growth." AI Workers are platform-agnostic, autonomously orchestrating multi agents that can manage complex workflows across diverse enterprise systems. Unlike traditional AI agents that require constant supervision and operate in silos, AI Workers autonomously pick up and process work behind the scenes, understanding context and only involving human managers for critical approvals or exceptions. is already driving efficiency and productivity gains in companies like WalkMe, an SAP company, DealHub and Vertice. In pre-launch testing, found it cuts time spent on tasks by up to 65 percent while potentially reducing costs 50 percent by freeing up employees from manual oversight of common tasks. "Internal workflows are slowing us down and carrying a heavy cost on headcount budgets. We've deployed AI Workers to relieve our internal service teams from their mundane day-to-day work and we're already seeing a 35 percent reduction in manual ticket handling. After witnessing firsthand the ability of to deliver value in a large and complex organization like ours, I'm honored to join board of directors and help lead the company to scale," said Dan Adika, CEO of WalkMe, a SAP company. "We are now successfully proving the value of AI, and it couldn't be at a more pressing time for growing organizations." is launching with customizable domain-trained AI Workers specializing in IT, Operations, Legal, HR, Procurement, Travel and Finance as well as native integrations into ServiceNow, Slack, JIRA, Google Workspace, Salesforce, Microsoft 365, and many more leading Enterprise applications. " solves a critical pain point for enterprises, improving employee productivity and automating work by replacing antiquated ticketing systems and help desks with AI-driven service agents," said Bennett Siegel, co-founder and general partner at A*. "We're excited to partner with Maor and Nir — proven leaders with deep experience building customer value at scale as they define the next generation of employee services management." "Enterprises have spent the last decade layering on SaaS, yet employees still drown in tickets, forms and bottlenecks. flips that equation with its AI Workers, resolving requests in seconds. Maor and Nir have the rare mix of deep enterprise DNA and category‑creation capabilities to make autonomous service agents the new standard, and we're proud to lead their seed round," said Yaniv Golan, Managing Partner, lool ventures. was founded in 2024 by Maor Ezer and Nir Nahum. Ezer, an experienced entrepreneur, sold his previous company to WalkMe (NASDAQ: WKME) in its early days and where he later helped lead strategy and GTM, serving as CMO and strategic advisor to the CEO. Nahum is a former founding team member and CTO of WalkMe, with over two decades of experience in enterprise software and nine U.S. patents to his name. Now as the technical co-founder and CTO of he and Ezer are building a future where autonomous AI Workers are a natural part of every team across the enterprise. Enterprises can request a pilot at today. ABOUT is building the world's first AI Worker Platform with autonomous, policy‑aware agents that automate and handle the busywork behind IT, Procurement, HR, Legal, Deal Desk, Finance and Operations teams. agents orchestrate workflows, call the right apps, and resolve tasks in seconds while learning from every interaction. Founded in 2024 by Maor Ezer and Nir Nahum - seasoned entrepreneurs behind WalkMe's digital‑adoption category - is backed by A*, lool ventures, Firstminute Capital, Liquid2, FirsthandVC, Timeless Partners, Eckstein Capital, SV Angel, Crossover VC, and other top investors. The company's mission is simple: transform the chaos behind internal service workflows into self‑driving operations so organizations can focus on growth, instead of what's slowing them down. 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Forbes
10-06-2025
- Business
- Forbes
The HR Transformation Empowering This Company's 41,000 Employees
Leading tourism company TUI Group turned to WalkMe to help standardize and automate its HR processes for an improved employee experience and increased efficiency. By Gillian Hixson, SAP News The TUI Group is a leading global tourism company headquartered in Germany, offering integrated travel services like hotels, cruise ships, and travel agencies to its 20 million customers. At SAP Sapphire in Orlando, Laura Dean, digital adoption and training lead at TUI, shared the company's success in streamlining its HR processes in SAP SuccessFactors solutions with WalkMe. TUI implemented SAP SuccessFactors eight years ago, and now the company's over 41,000 employees use various SAP SuccessFactors solutions for performance management, talent management, learning, HR data management, and more. 'With so many capabilities and so many employees, as you can imagine, it's a steep learning curve for our employees,' Dean said. This is where TUI turned to WalkMe to help standardize and automate its HR processes for an improved employee experience and increased efficiency. TUI faced three main challenges when it came to HR processes, Dean explained: employees struggled to learn new systems, legacy training approaches were expensive and difficult to maintain, and time-consuming HR tasks were impacting overall business operations. 'We needed something that was going to bring us into the future but that could support the organization as well,' Dean said. The solution also needed to be available 24/7 and in multiple languages to effectively support TUI's global employee base, which includes flight attendants, pilots, travel agents, and other seasonal roles. TUI implemented WalkMe to help employees navigate the company's HR processes more easily and efficiently as well as aid HR staff members. With WalkMe analytics, TUI can identify where users have challenges in existing processes and then build WalkMe solutions to create personalized and automated experiences to help mitigate those challenges. For employees, this can mean the software feels easier to use; for HR staff and the business, it can lead to fewer employee and manager errors and faster time-to-value for SAP SuccessFactors solutions. Dean described how WalkMe automation helped simplify TUI's onboarding processes for new employees by automatically assigning e-mail addresses in the SAP SuccessFactors system during the hiring process to reduce login issues on an employee's first day. This not only improved the new hire experience, it also saved HR teams time and proactively addressed any errors. TUI also simplified the time-off request process for HR staff and employees. 'We set up a process whereby if somebody is booking sick leave and they have annual leave at the same time, WalkMe will intercept them. It will say 'You've actually got holiday at the same time so we need you to cancel that holiday and put it through as sick time,'' Dean said. 'What that means then for us is that we've got less questions going to HR, less tickets being raised, and more people following the actual process for their region.' WalkMe analytics can offer visibility into what software is being used and how. With this insight, companies can identify opportunities for improved efficiency and deploy in-app guidance and automations to address specific points in processes. 'One of the real benefits of WalkMe is how the data that is available helps us make decisions around how we support employees and how we build digital adoption solutions for our employees,' Dean said. 'We've focused a lot on the data that's within the annual employee process and how our users are actually using their system currently.' Analyzing aggregated annual employee form process data collected by WalkMe over 90 days, Dean saw that HR completed the process with no errors 70% of the time, completed the process with some errors 5% of the time, and did not complete the process 23% of the time. Even more, Dean could see where the errors were occurring and where users who didn't complete the form were getting stuck. Based on this data, Dean used WalkMe to highlight the most-missed fields on the form, reminding users to complete them before moving on. 'If 5% of the time they don't know that information, I need to do something when they get here to say, 'Please make sure you have this information before you carry on.' So, I'm telling them in advance they need to have that, which I can do with WalkMe,' she said. When asked how easy the analytics dashboards are to build, Dean explained that WalkMe gathers all the forms automatically so there's no need to build anything additional. With WalkMe flow analytics, you set up the process step-by-step and then the report collects data over time. 'It's super quick and easy. With UI intelligence you get an out-of-the-box set of insights that shows usage of forms in the system. It shows me where people stop and start processing and points of friction,' she said. TUI's brand purpose to 'create the moments that make life richer' not only applies to its customers, but extends to its employee base as well. With the help of WalkMe and SAP SuccessFactors solutions, TUI has certainly succeeded in enriching and empowering HR and end users. 'What we've been able to see is 80% higher employee self-efficiency,' Dean said. 'So the good news is they don't need to contact their local support team because actually what they can do is go into our WalkMe menu and search for any of the content, 24 hours a day, seven days a week, across six different languages.' TUI has also experienced 70% less time spent on training, a 40% increase in task completion, and 50% fewer support calls with the help of WalkMe. For Dean herself, WalkMe has enhanced her role as a trainer: 'It actually supports me to do that change management piece within my organization. It supports me to educate and enable our end users without me having to be available and fly all around the world.' Discover how WalkMe for SAP SuccessFactors HCM can help drive adoption and streamline HR processes. This story also appears on the SAP News Center.
Channel Post MEA
27-05-2025
- Business
- Channel Post MEA
SAP Unveils New AI Features For Enterprise Applications
At its annual SAP Sapphire conference, SAP unveiled innovations and partnerships that put the power of Business AI in every user's hands, revolutionising the way work gets done. From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, SAP heralds a new era that democratises access to Business AI and can drive productivity gains of up to 30%. 'SAP combines the world's most powerful suite of business applications with uniquely rich data and the latest AI innovations to create a flywheel of customer value,' said SAP CEO Christian Klein. 'With the expansion of Joule, our partnerships with leading AI pioneers, and advancements in SAP Business Data Cloud, we're delivering on the promise of Business AI as we drive digital transformations that help customers thrive in an increasingly unpredictable world.' AI that boosts productivity Joule can accompany business users throughout their day, in and out of the SAP application universe, to find data, surface real-time insights and streamline workflows. Joule's new ubiquity includes an action bar powered by WalkMe that studies user behaviour across applications, turning the assistant into an always-available, proactive AI that can anticipate users' needs before they arise — always adhering to SAP's strict ethical AI guidelines. A collaboration with Perplexity, an AI-powered answer engine company, enhances Joule's ability to draw on structured and unstructured data to solve complex business problems. Powered by Perplexity and the SAP Knowledge Graph, Joule now instantly answers questions with structured, visual answers — such as charts and graphs — grounded in real-time business data within SAP workflows. SAP also unveiled an expanded library of Joule Agents that reimagine business processes and workflows from the ground up. Fuelled by the world's most powerful real-time business data and orchestrated by Joule, these AI agents work across systems and lines of business to anticipate, adapt and act autonomously so organisations can stay agile in a rapidly changing world. Leading companies reap business AI benefits Several leading brands showcased how SAP Business AI has enhanced their operations. Global brewer Heineken has introduced an internal artificial intelligence (AI) chatbot, 'Hoppy,' to enhance business processes and offer real-time data access. The AI-driven chatbot runs on SAP Business Technology Platform (SAP BTP) and represents a significant leap forward in Heineken's commitment to streamlining internal processes and empowering its workforce. By leveraging advanced natural language processing with data across multiple systems, Hoppy eliminates the need for time-consuming manual searches and allows business users to focus on more strategic and impactful tasks. Since Hoppy was introduced within the company's collaboration platforms, Heineken has seen the time knowledge workers need to retrieve information fall to 1 minute from 15 minutes. With SAP Business AI capabilities at Hoppy's core, Heineken also is exploring automating repetitive tasks to enhance business processes and streamline communications and decision-making. Competitive gaming organisation Team Liquid is tapping into Joule Agents for instant access to game statistics, player performance trends and strategic comparisons using natural language. Unlike traditional AI models, AI agents are designed to perceive their environment, set goals and take actions autonomously to achieve those objectives. Team Liquid runs its data analysis through its 'Next Level Esports Center' dashboard, built entirely on SAP Business Technology Platform. Team Liquid's analysts rely on the dashboard to equip coaches and players with insights about upcoming opponents, managing high-pressure situations under short turnaround times and frequent data requests between games. Instead of relying solely on technical analysts, players, coaches and marketing teams can ask the Joule copilot for player or team insights, tapping into more than 1.6 TB of data from 10 million games to find the right answer and uncover strategic advantages. This shift eliminates the need for manual data retrieval, empowering diverse users to make data-driven decisions at game speed. Data that drives smarter decisions SAP also introduced new intelligent applications in SAP Business Data Cloud, each built for a specific line of business. These applications can continuously learn, simulate outcomes and guide actions using business-critical data, detecting changes to optimise processes, anticipate needs, and collaborate with both human and artificial thinkers to drive meaningful impact. The People Intelligence application, for instance, optimises team performance by transforming people and skills data into workforce insights and AI-driven recommendations. Additionally, SAP and Palantir are partnering to facilitate joint customers' cloud migration journey and modernisation programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonised data foundation across their enterprise landscape. Together the companies will responsibly deliver essential outcomes and support customers to quickly adapt to changes and disruptions. 0 0
Malaysian Reserve
21-05-2025
- Business
- Malaysian Reserve
SAP Reimagines How Enterprises Run With Business AI
AI Innovations Aim to Boost Business Productivity by Up to 30 Percent; Partnerships with Perplexity and Palantir Bring out Customers' Best ORLANDO, Fla., May 20, 2025 /PRNewswire/ — At its annual SAP Sapphire conference, SAP SE (NYSE: SAP) unveiled innovations and partnerships that put the power of Business AI in every user's hands, revolutionizing the way work gets done. From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, SAP heralds a new era that democratizes access to Business AI and can drive productivity gains of up to 30 percent. 'SAP combines the world's most powerful suite of business applications with uniquely rich data and the latest AI innovations to create a flywheel of customer value,' said SAP CEO Christian Klein. 'With the expansion of Joule, our partnerships with leading AI pioneers, and advancements in SAP Business Data Cloud, we're delivering on the promise of Business AI as we drive digital transformations that help customers thrive in an increasingly unpredictable world.' AI that boosts productivity SAP's generative AI assistant Joule can be everywhere you work, delivering personalized answers on everything you need to be more productive. Joule can accompany business users throughout their day, in and out of the SAP application universe, to find data, surface real-time insights and streamline workflows. Joule's new ubiquity includes an action bar powered by WalkMe that studies user behavior across applications, turning the assistant into an always-available, proactive AI that can anticipate users' needs before they arise – always adhering to SAP's strict ethical AI guidelines. A collaboration with Perplexity, an AI-powered answer engine company, enhances Joule's ability to draw on structured and unstructured data to solve complex business problems. Powered by Perplexity and the SAP Knowledge Graph, Joule now instantly answers questions with structured, visual answers – such as charts and graphs – grounded in real-time business data within SAP workflows. For example, a user could ask the tool how recent external events might impact their business and get a forecast based on both current events and the company's own business data. SAP also unveiled an expanded library of Joule Agents that reimagine business processes and workflows from the ground up. Fueled by the world's most powerful real-time business data and orchestrated by Joule, these AI agents work across systems and lines of business to anticipate, adapt and act autonomously so organizations can stay agile in a rapidly changing world. Partnering with industry leaders, SAP offers an ecosystem of interoperable agents that can execute end-to-end processes. The new agents span customer experience, supply chain management, spend management, finance, and human capital management. Finally, SAP introduced an operating system for AI development that transforms how enterprises build, deploy and scale AI solutions. AI Foundation gives developers a single entry point for building, extending and running custom AI solutions at scale, making it the first real operating system for Business AI. A new prompt optimizer, designed collaboratively with the frontier AI lab Not Diamond, also helps developers create more effective AI prompts quickly, reducing work on complex use cases from days to minutes. Data that drives smarter decisions SAP also introduced new intelligent applications in SAP Business Data Cloud, each built for a specific line of business. These applications can continuously learn, simulate outcomes and guide actions using business-critical data, detecting changes to optimize processes, anticipate needs, and collaborate with both human and artificial thinkers to drive meaningful impact. The People Intelligence application, for instance, optimizes team performance by transforming people and skills data into workforce insights and AI-driven recommendations. Additionally, Palantir and SAP are partnering to facilitate joint customers' cloud migration journey and modernization programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions. Applications that accelerate cloud adoption The company also announced SAP Business Suite packages, which are designed for customers to simplify the adoption of SAP cloud solutions that address their specific business challenges. SAP Build is embedded in these packages, so organizations can customize applications to meet their unique needs. Finally, SAP unveiled a new solution that helps customers transition to the cloud faster. With Joule as the entry point and drawing on insights from SAP solutions including SAP Signavio and SAP LeanIX, the solution delivers personalized guidance and actionable recommendations tailored to an organization's transformation objectives and can help deliver up to 35 percent faster time to value. Learn more in the 2025 SAP Sapphire Innovation Guide. Visit the SAP News Center. Get SAP news via LinkedIn and Bluesky. About SAPAs a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2024 Annual Report on Form 20-F. © 2025 SAP SE. All rights and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see for additional trademark information and notices. Note to editors:To preview and download broadcast-standard stock footage and press photos digitally, please visit On this platform, you can find high resolution material for your media channels. For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24United States Only: 1 (800) 872-1SAP (1-800-872-1727) For more information, press only:Joellen Perry, +1 626-265-0370, ETMarcus Winkler, +49 151 5711 8691, CESTHeidi Hutchinson, +1 206-240-4080, PT SAP Press Room; press@ Please consider our privacy policy. If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@ and write Unsubscribe in the subject line. Logo – View original content:
Korea Herald
20-05-2025
- Business
- Korea Herald
SAP Reimagines How Enterprises Run With Business AI
AI Innovations Aim to Boost Business Productivity by Up to 30 Percent; Partnerships with Perplexity and Palantir Bring out Customers' Best ORLANDO, Fla., May 20, 2025 /PRNewswire/ -- At its annual SAP Sapphire conference, SAP SE (NYSE: SAP) unveiled innovations and partnerships that put the power of Business AI in every user's hands, revolutionizing the way work gets done. From a virtually omnipresent Joule assistant to an expanded network of Joule Agents that work across systems and lines of business, SAP heralds a new era that democratizes access to Business AI and can drive productivity gains of up to 30 percent. "SAP combines the world's most powerful suite of business applications with uniquely rich data and the latest AI innovations to create a flywheel of customer value," said SAP CEO Christian Klein. "With the expansion of Joule, our partnerships with leading AI pioneers, and advancements in SAP Business Data Cloud, we're delivering on the promise of Business AI as we drive digital transformations that help customers thrive in an increasingly unpredictable world." AI that boosts productivity SAP's generative AI assistant Joule can be everywhere you work, delivering personalized answers on everything you need to be more productive. Joule can accompany business users throughout their day, in and out of the SAP application universe, to find data, surface real-time insights and streamline workflows. Joule's new ubiquity includes an action bar powered by WalkMe that studies user behavior across applications, turning the assistant into an always-available, proactive AI that can anticipate users' needs before they arise – always adhering to SAP's strict ethical AI guidelines. A collaboration with Perplexity, an AI-powered answer engine company, enhances Joule's ability to draw on structured and unstructured data to solve complex business problems. Powered by Perplexity and the SAP Knowledge Graph, Joule now instantly answers questions with structured, visual answers - such as charts and graphs - grounded in real-time business data within SAP workflows. For example, a user could ask the tool how recent external events might impact their business and get a forecast based on both current events and the company's own business data. SAP also unveiled an expanded library of Joule Agents that reimagine business processes and workflows from the ground up. Fueled by the world's most powerful real-time business data and orchestrated by Joule, these AI agents work across systems and lines of business to anticipate, adapt and act autonomously so organizations can stay agile in a rapidly changing world. Partnering with industry leaders, SAP offers an ecosystem of interoperable agents that can execute end-to-end processes. The new agents span customer experience, supply chain management, spend management, finance, and human capital management. Finally, SAP introduced an operating system for AI development that transforms how enterprises build, deploy and scale AI solutions. AI Foundation gives developers a single entry point for building, extending and running custom AI solutions at scale, making it the first real operating system for Business AI. A new prompt optimizer, designed collaboratively with the frontier AI lab Not Diamond, also helps developers create more effective AI prompts quickly, reducing work on complex use cases from days to minutes. Data that drives smarter decisions SAP also introduced new intelligent applications in SAP Business Data Cloud, each built for a specific line of business. These applications can continuously learn, simulate outcomes and guide actions using business-critical data, detecting changes to optimize processes, anticipate needs, and collaborate with both human and artificial thinkers to drive meaningful impact. The People Intelligence application, for instance, optimizes team performance by transforming people and skills data into workforce insights and AI-driven recommendations. Additionally, Palantir and SAP are partnering to facilitate joint customers' cloud migration journey and modernization programs. Seamless connectivity between Palantir and SAP Business Data Cloud will enable customers to build a harmonized data foundation across their enterprise landscape. Together the companies will responsibly deliver essential outcomes and support customers, including the U.S. government, to quickly adapt to changes and disruptions. Applications that accelerate cloud adoption The company also announced SAP Business Suite packages, which are designed for customers to simplify the adoption of SAP cloud solutions that address their specific business challenges. SAP Build is embedded in these packages, so organizations can customize applications to meet their unique needs. Finally, SAP unveiled a new solution that helps customers transition to the cloud faster. With Joule as the entry point and drawing on insights from SAP solutions including SAP Signavio and SAP LeanIX, the solution delivers personalized guidance and actionable recommendations tailored to an organization's transformation objectives and can help deliver up to 35 percent faster time to value. About SAP As a global leader in enterprise applications and business AI, SAP (NYSE:SAP) stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2024 Annual Report on Form 20-F. © 2025 SAP SE. All rights reserved. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see for additional trademark information and notices. Note to editors: To preview and download broadcast-standard stock footage and press photos digitally, please visit On this platform, you can find high resolution material for your media channels. For customers interested in learning more about SAP products: Global Customer Center: +49 180 534-34-24 United States Only: 1 (800) 872-1SAP (1-800-872-1727)
