Latest news with #WeeklyDigitalDeals
Daily Mail
11-07-2025
- Business
- Daily Mail
Kroger rolls out major update for shoppers set to transform how you save on groceries
Kroger is making customer access to its Weekly Digital Deals easier by introducing in-store flyers. The supermarket chain began offering the flyers in stores for loyal shoppers to download all the deals on a variety of products. 'We are always listening to our customers to create a better shopping experience,' a Kroger spokesperson told 'To make it simpler for our customers to take advantage of the full value our stores offer, we are providing an easy-to-use flyer that customers can scan to save with digital coupons.' The flyers can be found near store entrances at most Kroger locations nationwide, and each coupon can be used up to five times. To download the deals, loyalty members must scan the flyer's bar code at checkout, enter a loyalty ID or scan loyalty cards, and select coupons to use. The weekly sales start every Wednesday and previews of upcoming deals are available on Tuesdays. The new access to deals comes after various changes Kroger implemented following its failed $25 billion merger with Albertsons. Before the merger fallout, Kroger had been the center of an investigation over its use of electronic price labels on store shelves. The investigation found that the chain had been using overcharging methods in at least 14 stores across 14 states and Washington DC. Before the finding, Kroger caused a ruckus on social media after quietly shutting down Kroger ship after its failure to compete with Amazon and Walmart. But customers were pleased when the retailer announced its plans to revive Diet Cherry Coke for a limited time later this month. The chain made $45.12 billion in revenue in the first quarter of this year. This narrowly missed Wall Street's expectations, but the amount exceeded the company's goal. 'While first quarter sales and profitability exceeded our expectations, the macroeconomic environment remains uncertain and as a result other elements of our guidance remain unchanged,' said CFO David Kennerly. 'We continue to believe that our strategy focusing on fresh, Our Brands and eCommerce will continue to resonate with customers and our resilient model positions us well to navigate the current environment.' Kroger is also busy shuttering over 60 underperforming stores nationwide. The closures, which also include stores under the Harris Teeter and Pick 'n Save banners, are set to be shut down by the end of 2026. Most of this year's closures will take place between July 18 and October 19, and at least 10 states will be losing stores, including Texas, Georgia, and Maryland. Despite the mass closures, Kroger has no plans to lay off employees. Mariano's, Kroger's sister store chain, recently closed stores as part of a ' larger company-wide decision.' Kroger has owned the Illinois-based chain for 10 years, but its future was in limbo in 2022 while the company was exploring the idea of merging with Albertsons.
Miami Herald
09-07-2025
- Business
- Miami Herald
Kroger makes major store change amid discrimination accusations
Over the past few years, supermarket chains have faced heat for their increased use of digital coupons. In 2022, a coalition of national consumer groups sent a letter to supermarket industry leaders, flagging that digital coupons amount to "digital discrimination." Don't miss the move: Subscribe to TheStreet's free daily newsletter "For a significant segment of the population – the millions without internet access or a smartphone – sale items in weekly store circulars designated as 'digital,' 'digital-only,' 'digital coupon,' or 'digital offer' are simply unavailable to them," reads the letter. Related: Target has another big problem amid alarming customer behavior "As a result, people who are often elderly or with limited income, are forced to pay higher grocery prices than their more tech-savvy counterparts." The coalition urged supermarket leaders to "bridge this digital divide" by offering an offline alternative to digital coupons. Amid this push, Kroger (KR) has decided to make a significant change in its stores. Over the past few weeks, Kroger has been placing "Weekly Digital Deals" flyers at its store entrances that contain pictures of its digital offers, according to a recent report from the Detroit Free Press. Customers who have loyalty cards can obtain these deals by scanning the barcode on the flyer at self-checkout machines or registers. "Scan your Card or enter your Alt ID at checkout, then scan this Weekly Digital Deals flyer to automatically clip each digital coupon," reads a new sign at Kroger store entrances. Related: Sam's Club makes big change to products as customers switch gears The sign also states that coupons can be used up to five times per transaction and that new deals are available weekly. "We are always listening to our customers to create a better shopping experience," said a Kroger spokesperson in a statement to the Detroit Free Press. "To make it simpler for our customers to take advantage of the full value our stores offer, we are providing an easy-to-use flyer that customers can scan to save with digital coupons." The move from Kroger comes after its CEO, Ron Sargent, warned during an earnings call last month that the company's customers are cutting back their spending. "Customers continue to spend cautiously in an uncertain economic environment," said Sargent. "Many customers want more value, and as a result, they're buying more promotional products and more Our Brands products. They're also eating more meals at home." He also said that customers are relying heavily on coupons to save money, despite Kroger lowering prices on over 2,000 products earlier this year. More Retail: Costco quietly plans to offer a convenient service for customersT-Mobile pulls the plug on generous offer, angering customersAT&T makes generous offer to older customers "We are kind of seeing a shift into larger pack sizes and increased use of coupons," he said. "We're seeing some discretionary spend that's a little softer in areas like snacks and adult beverages, pet, general merchandise categories. "So, you know, I think in terms of the consumer, we expect the consumer to remain cautious throughout the year. And we're responding to that with simpler promotions, coupons, lower prices, and a lot of own brand choices." Amid this major change in customer behavior, Kroger announced plans last month to close 60 low-performing stores nationwide over the next 18 months. "We don't take these decisions lightly, but this will make the company more efficient, and Kroger will offer roles in other stores to all associates currently employed at affected stores," said Sargent during the call. "To recap, our top priorities are clear. We're going to move with speed. We're gonna concentrate on our core business, and we're gonna run great stores. This is how we'll position Kroger for long-term performance." Related: Amazon pulls the plug on a free service for customers The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.
