Latest news with #WegmansFoodMarkets
Techday NZ
5 days ago
- Business
- Techday NZ
Adobe unveils AI agents to streamline marketing & support
Adobe has introduced its first set of AI agents for global customers with new features aimed at supporting marketing and customer experience workflows. The new Product Support Agent offers marketers and experience teams an interactive way to address issues within Adobe Experience Platform applications, providing immediate troubleshooting guidance and case management support directly through the user interface. This agent is the most recent addition to Adobe's portfolio of AI agents, joining the now generally available Data Insights Agent, which is designed to help users derive insights from customer data within Customer Journey Analytics. Both the Product Support Agent and Data Insights Agent function through the Adobe Experience Platform Agent Orchestrator. This infrastructure enables organisations to build, manage, and coordinate AI agents across Adobe and third-party ecosystems. The Product Support Agent was created to offer proactive, self-service support and actionable advice to marketers and customer experience teams. By using the AI Assistant within Adobe Experience Platform, users can access trustworthy knowledge sources, such as official troubleshooting articles, product tutorials, and legal documentation to seek solutions to operational challenges. Adobe stated that this approach is intended to minimise workflow interruptions, lessen the frequency of escalated support cases, and allow teams more time to focus on activities such as campaign planning, data analysis, and customer journey management. Where an issue is unclear or highly technical, the Product Support Agent can automatically collect relevant contextual information—including system logs, metadata, and user session details—and pre-fill the support case form for review before submission. This procedure ensures that crucial information is gathered from the start and facilitates the agent's ability to manage triage-level tasks, such as categorising, prioritising, and compiling case context. This enables support teams to start work on the case promptly. The Product Support Agent is also able to provide real-time status updates for open support tickets directly from the AI Assistant interface. Users are not required to switch tools or log into separate portals. Adobe stated that proactive notifications, which would inform users immediately of any change in case status, will be available in the near future. This helps reduce follow-up requests from users seeking updates and ensures timely communication as cases progress. Sean Kegelman, Director of Digital Marketing at Wegmans Food Markets, said, "From onboarding new users to deploying the latest features in Adobe applications, the Product Support Agent is shortening the time it takes for us to see value. By streamlining these time-intensive tasks, we can devote more energy towards using Adobe's tools to enhance the shopping experiences we deliver online." The Data Insights Agent, which is also now generally available, was introduced as the first agent developed using the Adobe Experience Platform Agent Orchestrator. This agent enables users to explore data directly by asking natural language questions such as "What channels drove the most conversions last week?" The agent then generates a visualisation within the Analysis Workspace in Adobe Customer Journey Analytics. The Data Insights Agent is intended to simplify the process for marketers seeking to generate insights. Users can query data in natural language, create visualisations from scratch, and make further adjustments to existing visualisations as part of an iterative analysis process. Lokesh Alluri, Digital and Marketing Analytics Manager at Lenovo, said, "Adobe's Data Insights Agent will be a major unlock for our organisation, shortening the time it takes to find and deliver actionable insights. By streamlining time-intensive workflows, from reporting to forecasting, we can ensure that every stakeholder has timely data to drive initiatives that enhance customer satisfaction." Adobe described the Experience Platform Agents as being tailored for a contemporary work environment where AI is increasingly used to support creative and operational processes in marketing. The company noted that AI agents are intended to support, not replace, human expertise, adding efficiency to enable greater focus on strategic work and creative solutions.
Yahoo
29-01-2025
- Business
- Yahoo
Wegmans frozen chicken nuggets recalled over possible bone fragments
BOSTON – Popular grocery store chain Wegmans has recalled frozen chicken nuggets in multiple states over concerns that there may be bone fragments in the packages. A public health alert was issued for frozen, fully cooked Wegmans breaded chicken breast nuggets by the U.S. Department of Agriculture's Food Safety and Inspection Service. The Food Safety and Inspection Service said that it is concerned that consumers may still have some of the nugget packages in their freezers. Consumers who still have packages are urged not to eat the product, and to throw it away or return it to the store where it was purchased. There have been no confirmed reports of injury due to consumption. Wegmans chicken nugget recall A typical recall from the agency wasn't issued because the product is no longer for sale. The alert covers 46 ounce plastic packages containing "Wegmans Family Pack Fully Cooked Breaded Chicken Breast with Rib Meat" with a best if used by date of Aug. 26, 2025. That is located on the back of the packaging next to the barcode in the lower right corner. The product was produced on Aug. 26, 2024. Where did Wegmans recall chicken nuggets? The nuggets were only made for Wegmans Food Markets and distributed in Massachusetts. Delaware, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Virginia, and Washington, D.C. were also included in the recall. The Food Safety and Inspection Service said that it was notified of the issue after Wegmans received multiple consumer complaints of bone fragments in the product. Wegmans said that all packages can be returned for a full refund. Customers can contact Wegmans Food Markets at 1-855-934-3663 Monday through Friday from 8:00 am to 7:00 pm or Saturday and Sunday from 8:00 am to 5:00 pm. Associated Press business writer Michelle Chapman contributed to this report. Trump's statement on New Jersey drones issued at White House press briefing Trump offering "deferred resignation" to government workers unwilling to return to office AI stocks plunge as China's DeepSeek sends shock wave through Wall Street
CBS News
29-01-2025
- General
- CBS News
Wegmans frozen chicken nuggets recalled over possible bone fragments
BOSTON – Popular grocery store chain Wegmans has recalled frozen chicken nuggets in multiple states over concerns that there may be bone fragments in the packages. A public health alert was issued for frozen, fully cooked Wegmans breaded chicken breast nuggets by the U.S. Department of Agriculture's Food Safety and Inspection Service. The Food Safety and Inspection Service said that it is concerned that consumers may still have some of the nugget packages in their freezers. Consumers who still have packages are urged not to eat the product, and to throw it away or return it to the store where it was purchased. There have been no confirmed reports of injury due to consumption. Wegmans chicken nugget recall A typical recall from the agency wasn't issued because the product is no longer for sale. The alert covers 46 ounce plastic packages containing "Wegmans Family Pack Fully Cooked Breaded Chicken Breast with Rib Meat" with a best if used by date of Aug. 26, 2025. That is located on the back of the packaging next to the barcode in the lower right corner. The product was produced on Aug. 26, 2024. Where did Wegmans recall chicken nuggets? The nuggets were only made for Wegmans Food Markets and distributed in Massachusetts. Delaware, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Virginia, and Washington, D.C. were also included in the recall. The Food Safety and Inspection Service said that it was notified of the issue after Wegmans received multiple consumer complaints of bone fragments in the product. Wegmans said that all packages can be returned for a full refund. Customers can contact Wegmans Food Markets at 1-855-934-3663 Monday through Friday from 8:00 am to 7:00 pm or Saturday and Sunday from 8:00 am to 5:00 pm.
The Independent
29-01-2025
- Health
- The Independent
Wegmans recalls frozen chicken nuggets due to possible bone fragments
Wegmans is recalling frozen chicken nuggets in eight states and the District of Columbia because there may be bone fragments in the packages. A public health alert was issued for frozen, fully cooked Wegmans breaded chicken breast nuggets by the U.S. Department of Agriculture's Food Safety and Inspection Service, with hopes of making sure customers are aware that they shouldn't eat them. A typical recall from the agency wasn't issued because the product is no longer for sale. The alert covers 46 ounce plastic packages containing 'Wegmans Family Pack Fully Cooked Breaded Chicken Breast with Rib Meat' with a best if used by date of Aug. 26, 2025. That is located on the back of the packaging next to the barcode in the lower right corner. The product was produced on Aug. 26, 2024. The nuggets were only made for Wegmans Food Markets and distributed in Delaware, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Virginia, and Washington, D.C. The Food Safety and Inspection Service said that it was notified of the issue after Wegmans received multiple consumer complaints of bone fragments in the product. There have been no confirmed reports of injury due to consumption. The Food Safety and Inspection Service said that it is concerned that consumers may still have some of the nugget packages in their freezers. Consumers who still have packages are urged not to eat the product, and to throw it away or return it to the store where it was purchased. Wegmans said that all packages can be returned for a full refund. Customers can contact Wegmans Food Markets at 1-855-934-3663 Monday through Friday from 8:00 am to 7:00 pm or Saturday and Sunday from 8:00 am to 5:00 pm.
Yahoo
29-01-2025
- Health
- Yahoo
Wegmans recalls frozen chicken nuggets due to possible bone fragments
NEW YORK (AP) — Wegmans is recalling frozen chicken nuggets in eight states and the District of Columbia because there may be bone fragments in the packages. A public health alert was issued for frozen, fully cooked Wegmans breaded chicken breast nuggets by the U.S. Department of Agriculture's Food Safety and Inspection Service, with hopes of making sure customers are aware that they shouldn't eat them. A typical recall from the agency wasn't issued because the product is no longer for sale. The alert covers 46 ounce plastic packages containing 'Wegmans Family Pack Fully Cooked Breaded Chicken Breast with Rib Meat' with a best if used by date of Aug. 26, 2025. That is located on the back of the packaging next to the barcode in the lower right corner. The product was produced on Aug. 26, 2024. See for yourself — The Yodel is the go-to source for daily news, entertainment and feel-good stories. By signing up, you agree to our Terms and Privacy Policy. The nuggets were only made for Wegmans Food Markets and distributed in Delaware, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Virginia, and Washington, D.C. The Food Safety and Inspection Service said that it was notified of the issue after Wegmans received multiple consumer complaints of bone fragments in the product. There have been no confirmed reports of injury due to consumption. The Food Safety and Inspection Service said that it is concerned that consumers may still have some of the nugget packages in their freezers. Consumers who still have packages are urged not to eat the product, and to throw it away or return it to the store where it was purchased. Wegmans said that all packages can be returned for a full refund. Customers can contact Wegmans Food Markets at 1-855-934-3663 Monday through Friday from 8:00 am to 7:00 pm or Saturday and Sunday from 8:00 am to 5:00 pm.
