Latest news with #Workato®
Business Wire
3 days ago
- Business
- Business Wire
Workato Transforms the Enterprise into an Agentic Powerhouse
PALO ALTO, Calif.--(BUSINESS WIRE)-- Workato®, the leader in agentic orchestration, today launched a fleet of production-grade Genies—enterprise AI agents now running across every major business function. These aren't prototypes; they're working agents delivering measurable outcomes, integrated into core business functions, and transforming how companies operate. Unveiled at WOW 2025, Workato's flagship customer and partner conference, the new Genies represent one of the first real-world models of the agentic enterprise in action. Built on the Workato ONE platform and deployed through Workato GO, Workato Genies are prebuilt AI agents designed to handle high-impact work within key business functions—like CPQ in Sales or onboarding in HR. Genies integrate with an enterprise's systems, operate securely, and are customizable to an organization's needs. Only Workato Genies deliver the full package: KPI focus, enterprise context, real-time autonomy, and governance you can trust. Workato has replaced more than 100 internal workflows with intelligent Genies, streamlining processes across every function. 'The enterprise has been stuck in pilot mode, tinkering with copilots and waiting for AI to mature,' said Vijay Tella, co-founder and CEO of Workato. 'That era is over. Workato Genies are built to deliver results. They act as true coworkers, operating at scale across the business and driving measurable impact today.' Real Genies. Real Work. Workato brings intelligent Genies to every corner of the enterprise—each designed for a specific role, embedded with KPIs, and orchestrated across systems. These aren't copilots. They're coworkers. Sales Genies: Streamline quoting, boost seller productivity, and optimize revenue operations. Sales Genies help teams close deals faster and operate with greater precision across the sales cycle. Support Genies: Resolve tickets faster, deflect common issues, and deliver better customer experiences. Support Genies orchestrate across channels and tools to improve response times and satisfaction. IT Genies: Automate service requests, accelerate resolution, and reduce operational friction. IT Genies identify patterns and eliminate repeat issues before they disrupt the business. Marketing & SDR Genies: Forecast performance, personalize outreach, and generate sales-ready content. Marketing & SDR Genies give teams earlier signals, sharper insights, and better creative leverage. Customer Experience Genies: Drive stronger relationships and better outcomes across the customer lifecycle. Customer Experience Genies enable smooth onboarding, proactive engagement, and personalized support. HR and Recruiting Genies: Speed hiring, improve onboarding, and enhance the employee experience. HR and Recruiting Genies manage requisitions, streamline recruiting, and deliver role-specific onboarding. Security Genies: Strengthen security posture, ensure compliance, and streamline audits. Security Genies monitor systems, enforce governance, and reduce manual overhead in risk management. All Genies are built on the Workato ONE platform and deployed through Workato GO, the company's intelligent control center for orchestrating agents across the enterprise. 'These Genies operate with a clear purpose,' said Bhagat Nainani, Chief Product Officer at Workato. 'They take on real work, run at enterprise scale, and deliver measurable results across critical functions.' A New Framework for Enterprise AI To help customers scale with confidence, every Genie operates within the guardrails businesses demands. With governance, explainability, and enterprise security built in, customers can scale AI confidently across the enterprise. Each Genie leverages: Deep integration across apps, data, and workflows, enabling faster time-to-value and eliminating silos. Embedded orchestration and human-in-the-loop controls ensure precision, adaptability, and safe deployment. Predefined enterprise skills and governance policies delivering trusted execution from day one. Unified oversight and execution via Workato GO, giving leaders visibility and control across the enterprise. Customer data and learnings are always isolated and encrypted with a unique key that rotates every hour. From AI Hype to Intelligent Execution WOW 2025 signals a broader shift: from isolated AI pilots to agentic systems that work. While many enterprises are still experimenting, Workato is running on agents—and enabling customers to do the same. 'The future belongs to agentic enterprises,' Tella explained. 'Every person, in every role, is empowered by agents to operate at an elite level. That's the standard we're setting.' To learn more about the available fleet of production-ready Genies and how Workato is transforming the enterprise, visit About Workato Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at Source: Workato
Business Wire
3 days ago
- Business
- Business Wire
Workato Launches Action Board to Move AI from the Edge to the Core of the Enterprise
PALO ALTO, Calif.--(BUSINESS WIRE)-- Workato®, the leader in agentic orchestration, announced Action Board at the company's World of Workato (WOW) 2025 conference. Action Board is a new capability in Workato GO where employees can engage with AI Agents, or Genies, track their key performance indicators in real-time, view open action items, dive into the processes the AI Agents are executing, and take action. Workato Action Board makes it easy to operationalize AI agents with confidence and control. While many companies experiment with AI at the edges of their business, few have the tools to manage agents at the operational core—where real business impact is made. Workato Action Board expands on Workato GO, the company's AI-powered super app, by giving functional teams, like IT, marketing, sales, customer service, finance, and HR, the ability to define KPIs for each Genie, engage with Genies to drill down into the results in real-time, take action, and more. It further surfaces all the activity from Genies that requires the employee to act on, like approvals. 'With Action Board, we're giving enterprise teams the visibility and control to treat AI agents like employees and not experiments,' said Bhaskar Roy, Chief of AI Products & Solutions Officer at Workato. 'Unlike dashboards, Action Board not only provides a real-time view of how your Genies are tracking, understanding where things are stuck, but also enables you to engage with the Genies conversationally to act on them to drive outcomes.' Every Genie appears as its widget with a defined role and job description, enabling tailored views by department, use case, or individual role. Teams can engage with agents, check on work in progress, and provide feedback—just as they would with any member of their team. It also comes with robust governance capabilities, such that only the right people see the right data they need to act on. It reflects how the most successful agent deployments happen—built by fusion teams where IT and business work together from the start. It enables leaders to: Prove impact fast by defining and tracking KPIs for each Genie. Engage with Genies to take action and drive outcomes. Keep teams aligned with customizable, role-based, actionable dashboards. Drive adoption and efficiency by monitoring output across departments. Protect sensitive data with role-based access controls. Launching as part of the WOW 2025 'Re(AI)lize Tomorrow,' Action Board is one of several innovations showing how Workato is transforming enterprise AI from concept to production reality. It will be available in previews for eligible customers, with a global rollout planned in the coming quarters. Learn more at to see Action Board in work. About Workato Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at Source: Workato
Business Wire
3 days ago
- Business
- Business Wire
Workato Supercharges ONE: The Agentic Core for AI-Ready Enterprises
PALO ALTO, Calif.--(BUSINESS WIRE)-- Workato®, the leader in agentic orchestration, today announced a major expansion of Workato ONE, introducing a comprehensive set of capabilities that bring multi-agent intelligence to the core of the enterprise. These updates enable organizations to deploy AI agents across every function, system, and workflow, with the trust, governance, and intelligence required at enterprise scale. With these additions, Workato ONE becomes the first platform to unify agent development, multi-agent orchestration, and a connected enterprise data fabric -- delivering on the promise of autonomous, intelligent business execution. The news was shared during World of Workato (WOW) 2025, the company's flagship customer and partner conference, taking place this week in Las Vegas. 'This is the platform shift enterprises have been waiting for,' said Amlan Debnath, Chief Product Officer at Workato. 'Workato ONE now gives businesses a single system to orchestrate AI, data, and action -- securely, at scale, and in production today.' 'CIOs are facing a flood of AI use cases and point tools across every part of the business -- from sales to engineering to HR,' said Kim Huffman, CIO at Workiva. 'Workato ONE helps us cut through that noise. It gives us a single platform to surface, manage, and scale the agents that move the business forward.' While AI adoption is accelerating, most enterprises remain stuck in pilot mode. They're juggling disconnected copilots, isolated agents, and fragmented data. CIOs are under pressure to turn AI investments into measurable ROI in months, not years. Point solutions create sprawl. Custom builds create limited innovation, but rarely scale across the business. Workato ONE solves these challenges. It transforms agents from standalone experiments into a coordinated, enterprise-wide system -- built on a unified platform with governance, reuse, and connected data at its core. The result is a true 'Agentic Enterprise,' where AI agents collaborate, take action and continuously improve in production. New Agentic capabilities: Agent Studio: A visual development environment for building agents with orchestrated steps, defined goals, and trust policies. Enterprise Skills: Modular, reusable building blocks for common agent tasks -- summarizing content, classifying inputs, calling APIs, and transforming data. Agent Knowledge Graph: A centralized, evolving memory layer that provides agents with deep, contextual reasoning. Agent Acumen: A domain-aware knowledge model that gives agents functional fluency in enterprise context, roles, and terminology. Agent Collaborator: A visual control plane for deploying and managing agents with clarity, governance, and cross-functional usability. Agent Trust: Enterprise-grade governance to manage agent access, approvals, and distribution across teams and business units. Workato Enterprise MCP: Securely expose orchestrations and agents as APIs or services, enabling productization and external access. New Enterprise Orchestration capabilities: Workato AIRO™: AI-assisted development environment for recipes, APIs, agents, and data pipelines, helping teams design, optimize, and deploy faster. Workato IDP: Multimodal document intelligence that extracts, classifies, and structures unstructured content into actionable, orchestratable data. Data Orchestration: A comprehensive platform for orchestrating data movement and transformation across systems, ensuring clean, governed inputs and information for agentic execution and business intelligence. Decision Models: Real-time decisioning framework with built-in human- and AI-in-the-loop capabilities for routing, approvals, and escalations. Workato EDI: Modernized electronic data interchange that streamlines partner onboarding, automates mapping, and adds intelligence to format-heavy processes. With these upgrades, Workato ONE becomes the operating core for enterprise AI -- transforming scattered agent deployments into coordinated, value-driving systems. Customers are already using the platform to quote faster, onboard faster, close books faster, and resolve tickets faster -- while maintaining visibility, security, and governance from day one. To learn more about Workato ONE and the new capabilities announced today, visit About Workato Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at Source: Workato
Business Wire
18-07-2025
- Business
- Business Wire
Workato Announces Speaker Lineup and More for Customer and Partner Conference, World of Workato
PALO ALTO, Calif.--(BUSINESS WIRE)-- Workato®, the leader in agentic orchestration, unveiled the speaker lineup for World of Workato (WOW) 2025, its flagship customer and partner conference, taking place August 18-20 at The Cosmopolitan in Las Vegas. The company also announced the focus for the conference and its global roadshow stops. With the theme Re(AI)lize Tomorrow, WOW 2025 marks a defining moment for the enterprise AI landscape. This year's event will unveil how AI agents are no longer hypothetical—but are already operating at scale, powering meaningful ROI and building true Agentic enterprises, including Workato itself. Over three days, attendees will explore the technologies and strategies powering this shift, hearing directly from organizations that are running autonomous agents across revenue, operations, IT, support, finance, and HR. 'At WOW 2025, we're not just talking about AI's potential, we're showing it. Alongside customers and partners, we're demonstrating what it looks like when AI gets to work -- when agents run alongside your employees and actually do the job,' said Chandar Pattabhiram, Chief Go-to-Market Officer at Workato. 'From sales to customer success agents, we've deployed more than 20 across our organization and our customers have done the same. We're ready to show what it means to become an Agentic Enterprise, where experimental transforms to action. This is where the future of work begins.' WOW's sessions will feature customers, live demos, and product showcases across the agentic stack: 'Workato ONE - Agents That Work' – The agentic enterprise is powered by autonomous agents with full enterprise context. In this session, learn how the Workato ONE platform enables enterprises to not just automate their processes, but fundamentally rethink how work gets done with the power of agents. Hear real agentic use cases and success stories from Fortune 500 customers and see how the Workato ONE platform delivers real transformation and measurable business results. 'AgentX Apps - Production-ready Agents for Business Team' – AI agents that work, not just demos and prototypes. In this session, learn how Workato AgentX Apps are transforming how sales, IT, customer support teams, and more get work done and drive the business results that matter. Discuss high-impact use cases and see live demonstrations of real production agents, not theoretical examples. 'The Future of Enterprise Search Starts Here,' featuring Jeff McDonald, Senior Vice President, Enterprise IT Services at Vituity – Your employees hit the same frustration every day: they know what they need to do, they can find the information they need, but there's still a gap between knowing and doing that wastes hours. See live demos of what we've built to eliminate this friction. Built on a production-ready platform, this changes everything you know about workplace productivity. 'Unlock Your Enterprise Architecture and Data Strategy with iPaaS++,' featuring Vaishali Gandhi, Senior Director Data Engineering, Integrations, Architecture & AI at Samara – This session explores how modern iPaaS powers agile, seamless integration across devices, platforms, and data streams—driving continuous innovation and operational resilience. In the fast-paced world of IoT, moving beyond legacy integration isn't just smart—it's essential for staying competitive and future-ready. 'Evangelizing Automation: Building Bridges to Business Stakeholders,' featuring Devesh Gupta, Director, Enterprise Technology at Amplitude, and Ankur Rathi, Head of Enterprise Architecture, at Collibra – We all know the immense power of the Workato platform and the endless possibilities that can be opened up by building recipes and connecting systems. Learn practical strategies on how you can elevate your team from being seen as the "Integration Experts" to being seen as the "Innovation Experts" and get more strategic buy-in from executives across your company. 'Put the Right Systems in Place to Take Your Company to $1B Revenue,' featuring Dave Shuman, Chief Data Officer at Precisely – Tackling legacy migrations was imperative for accelerating innovation and growth at Precisely, a global leader in data integrity that went from a $300M mid-market firm to a $1B revenue global software company operating in 19 countries. Chief Data Officer Dave Shuman will share how replacing Boomi with Workato armed his organization to connect and orchestrate 75+ applications, including Salesforce, NetSuite, UltiPro, Greenhouse, Eloqua, Entra, Jira, OpenAir, Amber Road, Dow Jones, Dun & Bradstreet, One Trust, Teams, Adaptive, and Snowflake. Starting in September, WOW will expand to key global markets, including London, Singapore, Amsterdam, Stockholm, Tokyo, Paris, Tel Aviv, and Sydney. Each WOW Worldwide event will bring the agentic transformation story to life for regional audiences, with localized content, customer showcases, and innovation highlights. WOW 2025 also brings together Workato's vibrant global partner community, with ecosystem leaders showcasing how they're building and extending the agentic enterprise. Attendees can explore co-innovations from AWS, Deloitte, Reltio, Workday, and Accenture. From GSIs to ISVs to emerging technology partners, WOW will spotlight how partner-led agentic solutions are transforming enterprise operations. On top of experiencing AI agents at work, WOW will also include: Training & Certification Labs Customer Advisory Board & Partner Day 35+ Breakouts across Agentic, Embedded, Modernization, and Expansion tracks CIO Council + Analyst Day Live demos of 20+ production-grade agents Workato Community Celebration and peer networking This year, Workato is partnering with SiliconANGLE's theCUBE, the #1 enterprise news program broadcasting live from the world's top tech events. theCUBE will provide live coverage of WOW, featuring keynote analysis, executive interviews, customer stories, and end-of-day wrap-ups streamed before, during, and after the conference. To register for the conference, visit or contact your Workato account executive for group rates and VIP experiences. About Workato Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at Source: Workato
Business Wire
24-06-2025
- Business
- Business Wire
Workato Launches GO: A New AI Super App to Search, Act, and Orchestrate Across the Enterprise
PALO ALTO, Calif.--(BUSINESS WIRE)-- Workato®, the leader in agentic orchestration, today announced the launch of Workato GO, a new AI super app designed to help employees search, act, and orchestrate work across every system, app, and data source. Workato GO connects to all the tools your business runs on, making it the single starting point for intelligent, secure, and scalable work. Workato GO combines three essential capabilities into a single experience: the ability to search across every system and data source, receive intelligent assistance tailored to each user, and take secure, role-based actions, all while executing end-to-end workflows without switching between apps or systems. 'With Workato GO, my team will be able to seamlessly connect to our systems and data, empowering other employees across our company and helping us reimagine how people and agents work together,' said Kim Huffman, CIO, Workiva. 'With deep integration, orchestration, and human-in-the-loop capabilities, Workato GO transforms productivity and helps us realize the true value of AI, all in a single app that every employee in the company can use.' Agentic AI has become a top priority for IT leaders, but most enterprises face a growing gap between promise and execution. Large language models (LLMs) offer generative power, but often lack enterprise grounding. The average enterprise runs more than 1,000 applications and data sources, yet most agent tools connect to only a handful, leaving users with fragmented experiences and organizations burdened by disconnected bots and rising complexity. Workato GO is built on Workato ONE, the leading enterprise platform that powers integration, automation, and trusted agent execution. With Workato GO, users move from finding information to taking action in a seamless, unified experience. Unlike traditional chat or search tools, GO enables employees to complete workflows, kick off processes, and orchestrate results directly from a single interface. 'The conversation is shifting from generative AI 'novelty agents' to high-value AI-based business applications. Customers are seeking platforms that help them control data and governance risks, as well as AI sprawl,' said Dave Marcus, Principal Analyst, 'Workato GO meets these challenges by combining AI-powered enterprise search and agentic execution with an enterprise-class integration platform in a unified experience.' With GO, customers will have access to: Enterprise Search: Search across all your systems, data, and workflows. A single place to search across all your applications, documents, and processes, so employees can find exactly what they need, fast. Enables employees to instantly find information across all of their company's documents, data, applications, and business processes from a single, unified interface. Employee Assistant: The personalized starting point for every employee. Combines intelligent assistance with full enterprise context, and the ability to take action without switching between tools. Deep Action™: Move from knowledge to execution. Take multi-step actions across multiple systems, trigger automations, and launch workflows—including human-in-the-loop processes—right from the search results or assistant. Agents at the Core: Flexible, open agent architecture that integrates Workato and third-party agents, enabling automation and orchestration across all systems. Extensibility: Easily extend and customize capabilities with recipes and agents—adapting Workato GO to your unique business needs. 'Workato GO is the first enterprise search experience with Deep Action built in. It unifies how employees find what they need, take action, and orchestrate workflows—so AI can finally deliver real value at work. It's not just the future of search—it's the future of how employees get work done,' said Bhaskar Roy, Chief AI Products & Solutions Officer, Workato. 'We're committed to empowering every employee to be more productive, agile, and innovative—no matter how they work. This is just the beginning.' This announcement follows a year of milestones and acceleration for the company including recently announced strategic alliances with Amazon Bedrock and Anthropic, and the launch of Workato One, the industry's only platform that brings together everything organizations need to build and deploy secure, trusted, enterprise-ready agents with full business context across the core of the enterprise. Workato GO is available today to customers worldwide. To see the platform in action or request a personalized demo, visit About Workato Workato transforms technology complexity into business opportunity. As the leading agentic orchestration company, Workato empowers enterprises to connect and unify data, processes, applications, and experiences. Its AI-driven platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by more than 12,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at Source: Workato
