Latest news with #YahooMail
Daily Mail
a day ago
- Business
- Daily Mail
Free email pioneer Yahoo has clever play to retake crown from Gmail
Yahoo Mail is getting a glow-up — and it's all about helping younger users blitz through their inboxes faster than ever. Although no longer the account du jour, Yahoo — the pioneer of free mass-market email — is putting itself at the forefront of implementing AI features to lure in younger users. Yahoo has launched 'Catch Up' designed to help users speed-read and sort their emails with minimal effort. Yahoo says it's part of the biggest upgrade to its email system in a decade, as it aims to win over a new generation of users who believe in working smarter, not harder Gen Z and millennials are one of Yahoo's fastest-growing demographics and already make up half of its Mail users. The new gamified tool will allow users to see a preview and summary before being given the option to 'delete' or 'keep in inbox'. Although Yahoo was first in the game, Gmail soon began poaching its users with a more user-friendly interface. The company lost even more customers after a massive data breach in 2013 exposed around 3 billion of its users information. 'People have been writing off or predicting the death of email for years,' Yahoo CEO Jim Lanzone told Bloomberg. 'But it has an incredibly consistent role in people's lives, both at home and work.' Lanzone, who was brought in to restructure the company in 2021, believed AI will be 'incredibly important to almost every product that we operate.' 'We just want AI working quietly in the background to simplify tasks across all the products that we operate from search to mail to finance to news,' he said. 'We don't want to ask people to have to engage or take an extra step or learn a new behavior.' Lanzone told the publication that Yahoo is also 'vintage', something that will help it stand the test of time. 'We're just getting started because we believe there's a lot of innovation that can be done. 'There is so much more on our roadmap,' he added. Dario Amodei, CEO of leading AI company Anthropic, has warned of mass unemployment The relentless march of AI continues to thrill investors and unnerve others. Dario Amodei, CEO of leading AI company Anthropic recently warned the technology could wipe out half of all entry-level white-collar jobs in the next one to five years. The billionaire said AI could also soon raise unemployment to 10 to 20 percent. He said the government and AI companies should stop 'sugar-coating' the job apocalypse on the horizon. Meanwhile, the FBI is warning Gmail users about a dangerous ransomware scheme that could hold your private data hostage. Medusa ransomware group has already victimized over 300 targets using phishing scams to exploit unprotected software in the users' digital devices.
Martechvibe
a day ago
- Business
- Martechvibe
Yahoo Mail Launches AI Catch Up Feature
The new AI feature was created by Yahoo Mail to simplify the user's management of inboxes, allowing users to catch up on their unread inbox in seconds. Yahoo Mail is rolling out a new AI feature called 'Catch Up,' a move that signals the company's deeper foray into AI as it seeks to modernise and regain relevance in an era dominated by competitors like Gmail and Outlook. The feature, exclusive to Yahoo Mail's iOS and Android mobile apps, aims to help users instantly skim through their unread emails with AI-powered summaries and intuitive inbox sorting—presented in a 'game-like experience' to make email feel less like work. To promote the launch, Yahoo has partnered with streetwear label Anti Social Social Club on a limited-edition apparel line dubbed 'The Anti Email Email Club.' The collaboration includes T-shirts and sweatshirts and is accompanied by a campaign video featuring comedian Morgan Jay, portraying the chaos of managing incoming emails and how the new AI feature eases the burden. Yahoo Mail said the new tool is a reflection of the ways that people use email to manage their time, with the company's internal data showing that nearly half of Yahoo Mail users today are Gen Z or Millennials. ALSO READ: CATCH Launches Customer Engagement Solution A new survey conducted by Pollfish, on behalf of Yahoo Mail, polled 500 Millennials and 500 Gen Z in the US. The study found that 70% of respondents reported checking their personal email multiple times a day, with half of the people polled saying they've missed important events due to a disorganised inbox. The new AI feature was created by Yahoo Mail to simplify the user's management of inboxes, allowing users to catch up on their unread inbox in seconds. Moreover, the AI-powered summaries give users scannable email previews and the option to delete or keep them in their inbox, with a game-like experience. 'We are evolving Yahoo Mail to be the best personal email service, built to take the stress out of a busy inbox and make email look and feel less like work,' said Kyle Miller, General Manager of Yahoo Mail. 'We're all 'anti-email' when it becomes another tiring task. With Yahoo Mail, personal email is quick and easy to sort and manage, with game-like experiences that are built for mobile and relevant AI-powered tools integrated throughout. If you're anti how email has worked for decades — welcome to our club.' ALSO READ: Will Apple's Mail Privacy Policy Kill Email Marketing? The Martechvibe team works with a staff of in-house writers and industry experts. View More Locala's omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers plan, activate, and measure campaigns that are personalised to the local consumer. It specialises in transforming complex mobility and consumer data into actionable audience insights, fueling advanced media strategies. VISIT WEBSITE Blue Prism is a global software provider, offering ROM 2, an intelligent automation implementation methodology that empowers teams to scale their digital workflow. One of its use cases is sales and marketing solutions, which is powered by artificial intelligence (AI) and machine learning (ML) algorithms. VISIT WEBSITE Pega is a combined business process management and robotic process automation (RPA) platform that comes with workforce analytics features. It offers a wide variety of tools such as Pega Email Bot to automate repetitive tasks with personalised customer replies at scale. VISIT WEBSITE EdgeVerve, a subsidiary of India-based IT company Infosys Technologies, offers RPA software for major enterprise companies. Its AssistEdge Robotic Process Automation provides machine learning and AI tools called Infosys Nia. Its AssistEdge RPA enables global marketing and distribution companies to automate 970+ manual tasks at scale. VISIT WEBSITE Clevertap is a comprehensive platform that allows global marketers to get unified customer data analytics and omnichannel engagement in one place. VISIT WEBSITE UseResponse is a fully customisable customer support and feedback software, helping companies to better understand the needs of their customers. It provides the capabilities of multichannel ticketing, live chat with messengers aggregator, chatbot, feedback community portal, and knowledge base. VISIT WEBSITE Survicate is a drag-and-drop, multichannel survey builder, helping brands effortlessly collect and analyse customer feedback. It offers 23+ one-click, native integrations, enabling advertisers and marketers to create follow-up campaigns based on real-time customer feedback. VISIT WEBSITE SAP Sales Cloud comes with end-to-end solutions and offers AI-fueled insights for understanding customers' preferences. It helps build customer profiles at scale. It also empowers users to automatically manage contact information, which streamlines clients' journeys. VISIT WEBSITE Freshsales by Freshworks is an AI-powered software that streamlines the sales cycle by automating mundane tasks and personalising customer engagement. It generates quality leads and nurtures relationships by understanding visitor intent in real-time. VISIT WEBSITE Developed for midsize enterprises and large organisations, Creatio offers end-to-end CRM software solutions, allowing users to manage sales, marketing, and services all in one place. For marketing professionals, it provides Marketing Creatio, an omnichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue. VISIT WEBSITE Salesforce is a global technology provider, offering low code/no-code, AI-powered capabilities. Marketers and advertisers can harness its technologies for multiple use cases like B2B strategies, cross-channel personalisation, real-time analytics, and more. VISIT WEBSITE SAS offers embedded CDP capabilities, letting marketers unify customer data, understand digital activity and enable analytically driven, real-time activation. It comes with data activation facility that enables marketers to pull only the data they want, further reducing data migration costs. VISIT WEBSITE Blueshift is a scalable CDP platform that offers AI-driven capabilities for clubbing real-time events with related data from various sources. It streamlines these insights into unified customer profiles, enabling marketers to automatically personalise their targeting goals. VISIT WEBSITE Wotnot is a genAI-powered , no-code chatbot platform, helping the sales and marketing team to engage with visitors on their website via personalised conversations, catering to their lead-generation goals. It offers platform-based solutions, such as AI Studio, a GPT chatbot builder, and an analytics dashboard. VISIT WEBSITE Aisera is a generative AI platform provider that offers AI Copilot, AiseraGPT, and AiseraLLM for various domains. With Aisera, enterprises can accelerate the development of their LLMs or purchase ready-to-use generative AI solutions with pre-trained LLMs using customer data to reduce hallucinations. VISIT WEBSITE Deliotte offers Ncyte, an all-in-one analytics solution. Utilising patented algorithms, proprietary data models and predictive analytics, Ncyte delivers actionable insights for various marketing functions. With Nycte, data and marketing teams can pre-define events such as attributed campaign performance to evaluate their efforts with live notifications. VISIT WEBSITE CleverTap is a customer engagement and retention platform that offers the functionality to integrate app analytics and marketing. Powered by TesseractDB, a purpose-built database for engagement & retention, it combines the features of audience analytics, omnichannel engagement, and product A/B testing for marketing functions. VISIT WEBSITE Oracle Advertising and Customer Experience (CX), lets advertisers personalise their campaigns. Its flagship product, Oracle Moat, a comprehensive analytics and measurement platform, provides a suite of solutions across marketing and ad intelligence. Moat helps reach prospective customers, capture consumer attention, and measure the outcomes to unlock business potential. VISIT WEBSITE Meta Ads is a social media advertising platform leveraging the user base from Facebook, Instagram and Whatsapp to deliver personalised ads at scale. It offers Meta Business Suite and Meta Business Manager for managing and tracking ad performance. Utilising its AI-powered tools, advertisers can partially or fully automate with complete control over their ads. VISIT WEBSITE WebEngage is an end-to-end customer data platform, helping brands to strategise their customer engagement and retention functions. It supports third-party integration for use cases including customer segmentation, omnichannel engagement, and survey & feedback. VISIT WEBSITE ServiceNow features Robotic Process Automation Hub (RPA Hub), a scalable genAI-powered platform for orchestrating and managing a robotic workforce to execute various business processes. Its workflow automation enables tasks like lead management and campaign execution and supports integration with popular marketing tools to streamline processes. VISIT WEBSITE Tealium is a comprehesive customer data platform helping brands orchestrate and manage their data activation from a marketing standpoint. Its AudienceStream CDP functionality enables marketers to create custom campaigns via 1300+ integration options for several use cases. VISIT WEBSITE Qualaroo is a saas-based online survey creator offering Qualaroo Nudge, a proprietary technology for uploading custom properties for airtight targeting. It enables marketers to 'nudge' when user clicks on a page element, helping them to target visitors on their real-time activity. VISIT WEBSITE Zendesk is a Danish-American company that offers software-as-a-service products with the capabilities of omnichannel integrations. Its omnichannel messaging platform enables sales and marketing teams to easily track and consolidate customer tickets from various sources, ensuring enhanced customer experiences. VISIT WEBSITE WebEngage is an all-in-one marketing platform that integrates omnichannel engagement with live analytics features. It offers AI/ML-driven product recommendations engine that enables marketers to boost conversion for all channels, including the web and mobile apps. VISIT WEBSITE Sprinklr is a comprehensive enterprise software company offering omnichannel support capabilities for all customer-focused marketing functions. It provides no-code, easy-to-build API integrations to access real-time customer data from multiple sources — such as CRM, CDP and ecommerce platforms. VISIT WEBSITE SAP provides omnichannel marketing capabilities through its flagship product: SAP Emarsys. By accessing its purpose-built reports, teams can determine the effectiveness of their marketing campaigns, segments, and channels in achieving sales goals. Its B2B account engagement features let brands deliver predictable and personalised marketing-led B2B insights at scale. VISIT WEBSITE MoEngage is a global AI-driven marketing platform that enables brands to orchestrate omnichannel campaigns from a single intuitive interface. Utilising MoEngage's User Path Analysis capabilities, marketing teams can target customers across 10+ channels, depending on their purchase behaviour. VISIT WEBSITE Intuit Mailchimp is an AI-powered omnichannel platform that offers email and marketing automation functions. With its customised pre-built audience segments, marketers can scale their campaigns based on individual contacts' demographic information and shopping behaviour. VISIT WEBSITE Hubspot is a cloud-based, scalable customer platform that offers various marketing automation solutions with omnichannel support capabilities. It enables marketers to create omnichannel campaigns to connect and interact with customers across multiple channels in real-time. VISIT WEBSITE Bloomreach is an all-inclusive marketing automation platform that comes with omnichannel orchestration supports for various use cases, such as marketing campaign personalisation, and headless CMS commerce platform experience. VISIT WEBSITE Agillic specialises in offering global brands a comprehensive Omnichannel Marketing Automation Platform that enables them to create personalised marketing campaigns. Its multichannel marketing capabilities support multiple integrations, such as Playable and Sleeknote for lead generation, Zapier for automating routine processes, among others. VISIT WEBSITE Adobe Experience Cloud features Adobe Campaign, enabling marketers to synchronise their customer data from various channels for omnichannel marketing. By leveraging its omnichannel integration with Adobe Journey Optimiser, brands can build multi-step journeys, campaigns, and personalised real-time moments that follow their customers across channels. VISIT WEBSITE ActiveCampaign is an intelligent multichannel marketing automation platform that enables marketers to seamlessly connect campaigns across the channels that matter most to them. It helps enterprises streamline personalised marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. VISIT WEBSITE UiPath offers a comprehensive AI-powered robotic automation platform, enabling marketers to streamline recurring functions, such as lead automation and customer engagement. Utilising its capabilities, marketers can personalise and automate customer interactions, depending on their needs and preferences. VISIT WEBSITE SAP is a composable marketing automation technology provider, offering SAP Intelligent RPA solutions to automate repetitive, rules-based business processes, including marketing and sales. Using its tech stack, marketers can automatically extract product data from manufacturers' websites, update online inventory and import website and email sales. VISIT WEBSITE Microsoft offers Power Automate, a low-code and AI-powered RPA software that helps marketers streamline tasks like lead management, email campaigns, social media management, data analysis, content publishing, and customer feedback. Leveraging its capabilities, businesses can automate repetitive tasks, such as lead capture and email marketing workflows. VISIT WEBSITE IBM offers AI-powered Robotic Process Automation capabilities for CRM and marketing functions. It enables users to automate workflows with integrated OCR and intelligent chatbots, distribute work across multiple bots without human interventions and manage emails via low-code authoring tools. VISIT WEBSITE Hyland offers an AI-powered comprehensive robotic automation software suite, enabling marketers' teams to automate their campaigns. Its Natural Language Processing (NLP) technology allows businesses to automate repetitive marketing functions, such as execution of targeted and personalised strategies in near real-time. VISIT WEBSITE Datamatics is an intelligent automation platform, offering TruBot RPA designer, a low-code bot design tool for marketing teams to create customised bots quickly. It provides 500 pre-built components, enabling low-code design and rapid deployment capabilities with drag-and-drop options. VISIT WEBSITE Automation Anywhere offers Automation Success Platform powered by Vertex AI, enabling enterprises to develop a cloud-based digital workforce at scale. Leveraging its bots, ML, and AI technologies, marketers can automate their marketing and sales processes. One of its popular offerings is Automation Co-Pilot, a genAI-powered assistant that empowers businesses to create and summarise content. VISIT WEBSITE Appian is a global technology provider, delivering end-to-end process automation with RPA, AI, IDP and API integrations. Utilising the readily available APIs of this low-code platform, teams can create a series of connected digital business applications including customer management and marketing. VISIT WEBSITE Powered by Zoho Corporation, Zoho Analytics enables marketers to track all critical metrics in a single platform to enhance marketing outcomes. The company offers 75 pre-built data visualisation reports and dashboards on marketing performance for collaborative analysis. With its AI-powered assistant, marketers can generate automated insights, predict future trends, and configure smart alerts. VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. It offers a comprehensive, AI-powered Nielsen Marketing Cloud platform with sub-products such as Audience Segments, Scarborough, and Advanced Audiences to understand audiences for different targeting initiatives. VISIT WEBSITE MoEngage is a full-stack marketing automation platform, offering consumer insights and analytics solutions for marketers to understand customer LTV. With MoEngage Analytics, they can measure user engagement, spot behavioural patterns, and act on retention to prevent app uninstalls. VISIT WEBSITE Microsoft Clarity is a behavioural analysis tool that helps marketers understand user interaction with their website. It supports features like Session recordings, Heatmaps, and ML insights in real time. Processing more than a petabyte of data from over 100 million users per month, Clarity accommodates limitless traffic for various marketing measurements at scale. VISIT WEBSITE Powered by AI-led insights, Merkle offers scalable marketing analytics and CX technology solutions, helping brands to optimise their campaigns. Some of its flagship solutions are Measurement & Media analytics, Consumer & Experience insights, and Product & Market intelligence. VISIT WEBSITE Hubspot offers marketing analytics and dashboard software, enabling businesses to make data-backed decisions for use cases, such as revenue generation, site analytics and detailed reporting. Leveraging the capabilities of its multi-touch revenue attribution model, marketers can monitor real-time website traffic via unique tracking codes. VISIT WEBSITE Google Analytics is an open-source analytics tool by Google, enabling marketing teams within organisations to better understand their customers via valuable insights. Consequently, businesses can use those insights to take action, such as website improvement and tailored audience list creation. VISIT WEBSITE Adverity is an integrated data analytics platform, enabling marketers to automate their customer's data integration and visualisation functions. It offers 600+ pre-built data connectors to popular marketing platforms, social media networks, SEO tools, and marketing automation solutions. The platform also provides pre-build dashboards to generate tailored reports. VISIT WEBSITE Adobe Experience Cloud offers Adobe Analytics and Adobe Target within its analytics tools solutions, enabling marketers to execute in-depth analysis of their customer data. Adobe Analytics allows the sales and marketing teams to mix, match, and analyse data from any digital point in the customer journey. VISIT WEBSITE Ahrefs features a suite of analytics tools under its Ahref Enterprise offering. It offers API and Looker Studio connectors, enabling marketing teams to elevate their SEO strategy with enterprise-grade and insights. Some of the criteria for its API endpoints include Backlinks, Organic & Paid Traffic, SERPs, Website health score and more. VISIT WEBSITE StackAdapt is a multi-channel programmatic advertising platform, enabling digital marketers to customise their strategy. It offers open and flexible DSP (Digital Signal Processing) capabilities for executing tailored ad campaigns. Furthermore, its ad previewer lets marketing teams preview video, display and native ads on desktop or mobile across 500+ publishers, covering 23 verticals. VISIT WEBSITE Rakuten is a global affiliate ad technology company, enabling advertisers to optimise their marketing strategies with data-driven insights. It offers AI-powered forecasting and benchmarking capabilities and dynamic multi-touch commissioning tools, allowing advertisers to customise their campaigns. It also supports first-party data collection integrations for both B2B and B2C marketers. VISIT WEBSITE Nielsen offers Nielsen Ad Intel, a cross-platform advertising intelligence platform with actionable insights to identify prospects, analyse brand strategies and learn from past advertising campaigns. It offers various advertising intelligence features such as ad spend monitoring, competitive benchmarking, global competitive insights and expert data harmonisation. VISIT WEBSITE Magnite is an independent sell-side advertising technology provider, enabling publishers to monetise their content across all screens and formats. It offers Magnite Streaming, a singular supply-side platform that merges technology from the Magnite CTV and SpotX platforms. Utilising this functionality, marketers can identify their potential audiences to restructure their targeting strategies. VISIT WEBSITE IBM offers a comprehensive suite of Watson Advertising to agencies and marketers. With Watson Advertising's AI-powered assistant, advertisers can customise their advertisements, based on real-time ad results. It also supports functionalities of cookieless advertising, ad fraud management and brand safety measurements. VISIT WEBSITE Google features a comprehensive list of AI-powered Ad tools under its Google Ads offering. Some of its popular tools include Keywords Planner, Ads Editor, Reach Planner, Ads Mobile App, Insights Finder, Ads API, and Recommendations Page. Additionally, it offers Google AdMob to help businesses plan their in-app revenue generation strategy. VISIT WEBSITE Criteo is an all-in-one connected commerce media platform, enabling marketers and agencies to scale their digital and physical assets. Leveraging the capabilities of its AI-powered technology, brands can develop strategies for intent-based product recommendations, multi-prolonged accessibility, contextual advertising, and more. VISIT WEBSITE Basis Tecnologies (formerly known as Centro), is a programmatic advertising platform, offering ad management tools for search, social and site direct via a single interface. Its flagship products are Basis Assistant and Basis Automate+. Basis Assistant is a Chrome extension, connecting 20+ platforms and tools, and Basis Automate+ is a digital advertising automation tool for simplifying campaign process. VISIT WEBSITE AppsFlyer is a mobile attribution company, helping mobile advertisers to identify their ad network. It offers a measurement suite, giving app marketers full visibility into their customer journeys while preserving their privacy. Utilising its AI-powered Creative Optimisation platform, marketers can formulate their creative strategy. VISIT WEBSITE Adtriba is a cross-channel digital marketing management platform based on data-driven attribution modelling. Its solutions include Adtriba Triangulation, enabling advertisers to witness the integration of diverse measurement methods, such as Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA) and Incrementality Testing. VISIT WEBSITE Adobe Experience Cloud offers connected advertising solutions with its natively integrated Adobe Advertising platform. Its consultancy-based reporting options come with AI-powered optimisation features, helping advertisers analyse their ad performance via 200+ measurement metrics. Utilising its connected TV (CTV) and search, social, and commerce tools, marketers can optimise their customer acquisition strategy. VISIT WEBSITE specialises in Conversational AI, generating autonomous conversations that appear human-like. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform manages around two billion conversations from a multitude of channels in numerous languages. VISIT WEBSITE Sprinklr offers a comprehensive suite of 250+ AI-intent bot templates for various industry verticals to accelerate bot development. Its specialised AI and compliant rule engine enables marketers to modify and automate their promotional campaigns for better engagement via suggestion-based personalised bots. VISIT WEBSITE Meta's new class of generative AI features and creative tools allow users to create and share custom stickers or update the visual style of their photos with a simple text prompt. They can also chat with 28 different AIs and get unique perspectives on topics like travel, games and food. VISIT WEBSITE is a UI-based platform that allows marketers to create a chatbot quickly and deploy it easily on multiple channels. Leveraging the capabilities of its conversational builder, enterprises can build the Dialogflow using dialogue messages. Some of its popular offerings include XO: Experience Optimisation and GALE(Beta). VISIT WEBSITE IBM watsonx Assistant is an interactive virtual agent that utilises natural language and AI, enabling users to set it up on their app and website. It offers fast and accurate responses to customers, enhancing their overall experience and satisfaction with its adaptive learning capabilities. VISIT WEBSITE Haptik helps enterprises manage their customer lifecycle with generative AI-powered conversational solutions to boost marketing and sales. It offers Contakt and Interakt to enhance overall CX, where Interakt enables marketers to send hyper-targeted and personalised campaigns to drive customers to take action on WhatsApp. VISIT WEBSITE Dialogflow is an all-in-one platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI. It helps marketing teams create conversational agents that can handle common customer requests and issues, such as FAQs, and order status at scale. VISIT WEBSITE Dialpad is a fully integrated unified conversation intelligence platform that utilises ongoing ML(Machine Learning) algorithms and does not require coding to configure a chatbot. It offers real-time insights and tips, helping marketing teams customise their approach for every customer. VISIT WEBSITE is a low code-no code, enterprise-grade generative AI platform offering readily available LLMs for CX transformations. Its omnichannel reporting and analytics suite for marketing enables organisations to streamline their customer journeys. VISIT WEBSITE is a global conversational AI technology provider optimised for operational efficiency at scale. It offers self-learning AI capabilities that emphasise Natural Language Understanding (NLU) along with intent suggestions. VISIT WEBSITE Avaamo is an all-in-one conversational AI platform for enterprises offering a suite of industry-specific skills developed to automate and resolve common use cases. It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
CNET
2 days ago
- CNET
Yahoo's AI-Powered Email Sorting Feature Helps You 'Catch Up'. How It Works
I might be the kind of person who ruthlessly combs through new emails the very second I see that red circle in the corner of the app icon, but I've had enough glimpses at the screens of my friends and family to know that my way of doing things is far from common. If you're the type of person who struggles with the process of getting through your email inbox, Yahoo Mail is rolling out a new feature that could be just what you need: an AI-powered catch-up tool to help you sift through bundles of unread emails and decide what's important enough to keep around. It's available now and only on the Yahoo Mail iOS and Android apps. So how's it going to work? "AI-powered summaries provide scannable email previews, giving users the option to 'delete' or 'keep in inbox' with a simple tap," Yahoo explained. "The final reward? A celebratory screen for users to see how many emails they deleted, and how fast they did it." Yahoo also cited a few recent survey findings to back up the utility of this new feature. According to the company's own internal data, around half of its email users are either Millennials or Gen Z, with a study conducted by Pollfish finding that nearly 50% of people from those generations claim to have missed important events because of their messy email inboxes, despite 70% also claiming that they check it multiple times a day. That survey was conducted between May 27-28, with 1,000 respondents across the US -- 500 Millennials and 500 Gen Zs. "We're all anti-email when it becomes another tiring task," Kyle Miller, the general manager for Yahoo Mail, added in a statement. "With Yahoo Mail, personal email is quick and easy to sort and manage, with game-like experiences that are built for mobile, and relevant AI-powered tools integrated." For more tips and tricks, check out how to tame your inbox using AI.
Yahoo
02-04-2025
- Yahoo
Our emails, ourselves: What the history of email reveals about us
save_the_drama_for_your_mama@ magically_delicious_vic@ gigglybear4u@ Gen Xers and millennials, in particular, have many embarrassing email addresses hidden in their digital closets. Still, it seemed like a good idea at the time. In the 1990s and early 2000s, the emergence of webmail services like Hotmail, Yahoo Mail, and AOL Mail fostered the unfettered creativity of a young generation that had yet to understand how technology would play into the rest of their lives. Email today permeates every aspect of our digitally driven society, from silly chain messages and professional correspondence to shopping promotions and malicious junk. To trace email's ascension to mainstream use, Spokeo explored news coverage and cultural milestones to chart the evolution of email addresses and how they both shape and reflect our personalities. Email technology began in the very practical halls of the United States government. It was part of a system established by the Department of Defense in the late 1960s. The Advanced Research Projects Agency Network connected computer users through a shared network rather than through dedicated and exclusive lines. Government agencies and universities nationwide utilized ARPANET, and in 1971, computer engineer Ray Tomlinson sent the first test network email through ARPANET, using the underused @ symbol to separate the user's and host's names. Tomlinson did not remember his first messages or precisely which dates he sent them, saying that the content was "insignificant and [forgettable]." ARPANET provided the foundations for what we now know as the internet, where significant and insignificant messages are exchanged every minute of every day. In the years following the birth of email, the technology further developed and eventually became more accessible. Simple Mail Transfer Protocol, the networking standard for emails still used today, was built on concepts from ARPANET introduced in 1982. By 1988, Microsoft had released the first commercially available email client, Microsoft Mail. In the 1990s, email use grew beyond universities and government agencies and into the public as the internet became widely available, and an increasing number of email clients (like Hotmail, Yahoo, and AOL mentioned above) emerged. By 1997, there were already 10 million users worldwide that had a free email account. Internet service providers gave households access to the World Wide Web through dial-up connections, requiring phone lines to work. Who of a certain age could ever forget the high-pitched, off-putting, chaotic melody that signaled the start of a successful connection? The internet became addicting, with family members regularly checking their emails, shopping, or talking in chat rooms, which could lead to household disputes over online usage and connection speeds. With these new types of personal online interactions, users became a lot more creative with how they identified themselves online, crafting pseudonyms and screen names instead of using their legal names as you would for a business email address. As internet use became widespread, email caught on as a tool for communication, not just for personal use but also for business purposes. Email quickly became a cost-effective method for business functions like scheduling and validating shipments and transactions. Checking inboxes and composing and sending emails became a major component of the workday, and businesses soon developed practices for professional communication—from how to structure messages to when to divide time between work and personal messages. The advent of HTML, or Hypertext Markup Language, helped spur the advancement of the internet and email as tools. HTML, the basic language of web content, helped add some color (quite literally) to emails, especially as businesses began using the technology for marketing purposes. Graphics, custom fonts, video, and other elements kept messages engaging for readers. But some groups and individuals eventually found email technology troublesome—and quite annoying. As early as 1978, a marketing manager named Gary Thuerk sent a promotional message to about 400 users in ARPANET to promote a new computer product. While considered the first unsolicited "spam" message in history, it reportedly led to over $13 million in sales for his computer company. As digital advertising and email marketing became prevalent in the late 1990s and early 2000s, with marketers tracking user data, governments began to regulate email and define several guidelines for using the medium. Enacted in 2003, the CAN-SPAM Act in the U.S. required companies to reduce unsolicited email efforts from companies, with measures demanding businesses give members clear ways to unsubscribe. Before the rise of viral content and memes, information—usually dubious content and outright scams—would spread en masse to users through chain letters, encouraging readers to forward it to as many people as possible. Instant messaging services like AOL Instant Messenger, Internet Relay Chat, and Yahoo Messenger predated social media in connecting people globally, leading to new types of online interactions. With all these new communication formats came new ways to identify oneself, usually with a pseudonym as a username—especially with the need to keep one's real name private. Some screen names could be based on childhood interests, such as poptardis@ for one Pop-Tarts lover and (faux) "Doctor Who" fan. Many internet users came up with silly and sometimes regrettable pseudonyms for their email addresses, chat room names, or online gaming monikers, full of random numbers, characters, and pop culture references. Society became accustomed to email and the internet as an informal means of everyday communication for work or frivolities, something to be taken for granted. However, as the 21st century progressed, the impact of technology on civilization became more evident. In 2004, Google launched its email client, appropriately titled Gmail. With a desire to provide a better web interface for email, help users sort through spam and promotions, and give them more storage space, Gmail eventually became one of the most popular email services, with about a third of the market share by 2024. With signature features like its social and promotions folders for inboxes, which automatically categorize the sometimes overwhelming number of emails received, Gmail ranks with other services like Apple Mail and Yahoo Mail as the most used email service today. As of 2023, there are 4.37 billion email users worldwide, a figure expected to grow to 4.89 billion by 2027. In 2023, about 347 billion emails were sent and received every day globally. Formats like the email newsletter, which collects and aggregates information like news and other niche topics for audiences to digest, continued to evolve. Another way emails have become more compact for consumers is by fitting email services onto mobile devices such as smartphones. Since BlackBerry disrupted the phone industry with devices that could be used to make phone calls, receive text messages, and check emails, a "mobile work era" commenced, and smartphones became essential for businesses. This trend only continued after the iPhone came onto the scene in 2007. Email formats soon evolved to suit smaller handheld screens. Texting on phones has become one of the dominant forms of electronic communication, and direct messaging applications like the business-focused Slack and the personal service Facebook Messenger have grown in popularity. Even though these applications have similar functions, email has remained a prominent form of communication for businesses and personal use. It is a great leveler for digital communication. Not everyone may have a Slack account or habitually check Messenger, but they would more likely have an email address. The use of emails for work, leisure, and marketing continues in the age of social media, artificial intelligence, and an influx of applications. Emails are becoming automated, with personalized marketing content based on customer actions such as signing up for a service or purchasing a product. Customer data tied to email addresses, too, are becoming a commodity, sliced, diced, and scrutinized to gain ground on a corporate target. Even as companies seek data from consumers, users are becoming more wary of sharing their email addresses with organizations, keeping their inboxes clean of clutter in a time where information comes at us from every direction. Story editing by Carren Jao. Copy editing by Paris Close. Photo selection by Lacy Kerrick. This story originally appeared on Spokeo and was produced and distributed in partnership with Stacker Studio.
Yahoo
10-02-2025
- Entertainment
- Yahoo
Bill Murray Super Bowl Ad Invites Fans to Email His Yahoo Address — And He'll Respond With a Story
Yes, Yahoo still offers free email addresses — and apparently Bill Murray can be found at his, 'Billhimself@ Murray appeared in a quick 15 second spot for Yahoo on Sunday — apparently which might be considered the company's first Super Bowl ad in more than two decades — except that it wasn't a national ad, but rather one that ran in local markets throughout the evening. In the spot, Murray looks into a mirror — and sees a dog. 'Have you ever looked in the mirror and not seen yourself?' he says. 'I don't think I need professional help, but a skilled amateur, maybe? Little help?' He then holds up that email address. More from Variety Taylor Swift Gets Booed at Super Bowl Duracell's Super Bowl Shock: Commercial Shows Tom Brady Running Out of Power Rocket Adds Live 'Country Roads' Sing-Along to Super Bowl Commercial, in Bid for 'Moment of Unity' 'Our TV commercial is the tip of the iceberg,' said Yahoo CCO/interim lead of marketing Sona Iliffe-Moon. 'Everyone watches the game with their phone in their hand, so we're making a big play for the 'second screen,' and in this case we're giving people ways to engage with Yahoo throughout the evening – Yahoo, Yahoo Mail, Yahoo Sports and more. We hope viewers will spend some of their game night discovering Yahoo in a whole new way.' Here's what you get when you 'email' Murray: 'Thanks for emailing. 'Sure you're thinking, what's this Murray doing in the middle of the game? Is he broke now? The usual gambling problems? Ugly divorce? Understandable reaction but this is not purely a big money sell out. There's also a dog in my mirror! A real dog where my face should be and always has been. 'So kindly absorb that horror, just walk 1 mile in my paws. 'Woke up earlier, slept well then sat quietly did some stretching, used the rumble roller and thought, 'OK another great day to scrub my teeth.' And, hello! Right in the mirror not the face I know so well, but a mutt. I really don't care that he's not a pedigree, but…he is a dog. What did the man say, a dog has taken my place, my face place. 'This dog right here. 'And the weird thing, more weird thing, he looks kind of familiar, which is no comfort at all. People ask, are you a cat person or a dog person? Dog person. And, now, literally a dog person. The fear hits but I remember my neighbor, Dr. Gerry, a legendary veterinarian totally qualified to respond to any canine emergency. 'Where would you imagine a vet named Dr. Gerry, wearing a 'Don't Lick Me I'm Allergic' button pinned to his scrubs, would send me? Just take a guess and you'll learn that the Darkest Hour is just before the dawn… 'Seriously, email me back with your best guess. Then I'll tell you the rest. 'What else? Oh yeah, no animals were hurt while writing this. 'Damn, a man in a jam — Bill' Email again, and get this: 'The business card read, Platinum Pet Premonitions. That's correct. A pet psychic. Don't judge me. Her website seemed legit, you know, for a pet psychic and appropriate to my desperation level. 'I'm imagining mysterious yard bags hidden under the front porch. I pull up to the house and she's already waiting, which scares me because I didn't call ahead. She immediately asks 'Is your dog living or dead?' What would you have said?? 'Sorry for the interference on this video. Maybe caused by paranormal activity? I should ask Danny. 'What now? Email some advice, a poem, a recipe. Whatever you got. I'll reply and let you know how it goes. 'More or less to come. Bill' And then one more email: 'So I turn to family, they already seem beneath the rock named Bill. Brother Brian arrives on a moment's notice. Or should I say, comes when called? With him as my mirror, he looked back at me and saw what was missing. What I had been missing and couldn't see. 'Yes, as a little kid, we had a dog named Peppy, a Border Collie, who was a sister of the Salacki's dog, Shep. She had one blue eye one brown eye and loved to chase cars. 'Peppy was certainly peppy. She had a lot of energy, a lot of energy. She could play all day, with all nine of us and still have time to work her herding skills on Fords and Chevys. I'm betting our cozy home was already urchin overrun and our parents were afraid that Peppy might one day teach Nancy or Johnny how to chase cars. So, one day, Peppy was gone. Gone. Now Brian tells me Peppy ended up happy on a friend of my dad's farm somewhere in Wisconsin. 'We were told that she ran away or got sick and had to be put down, hit by a car, or something. Whatever story was told is long-lost to memory. They could have told us the truth. Oh, we would have cried, loud, loud and taking turns, enough to wake up the Wexlers behind us who heard everything. 'I never got to say goodbye to Peppy. Until today. What the heck, Super Bowl Sunday. It was Peppy I was seeing in the mirror. After all these years, she came back to say goodbye to me…and to let me say goodbye to her. Maybe she liked me the best of all the kids. 'I suppose we should never be horrified by what we see in the mirror. Or maybe we should never wish to be content with what we see in the mirror. 'Take care, Bill' Best of Variety New Movies Out Now in Theaters: What to See This Week Grammy Predictions, From Beyoncé to Kendrick Lamar: Who Will Win? Who Should Win? What's Coming to Netflix in February 2025
