Latest news with #YanalBarmawi
Jordan News
12-05-2025
- Automotive
- Jordan News
Consumer Complaints Down 13% in First Third of the Year - Jordan News
The number of consumer complaints received by the Consumer Protection Directorate at the Ministry of Industry, Trade, and Supply decreased by 13% during the first third of this year compared to the same period last year, according to figures released by the Ministry. اضافة اعلان Statistics show that the Directorate received a total of 315 complaints during the first third of 2025, compared to 360 complaints during the same period in 2024. Consumer complaints were primarily related to after-sales services, accounting for 157 complaints — nearly 49% of the total. This was followed by complaints about defective goods, which reached 90 complaints or about 29%. As for the top three sectors with the most complaints: First: Services sector with 97 complaints Second: Electrical appliances sector with 82 complaints Third: Automotive sector with 56 complaints Ministry spokesperson Yanal Barmawi stated that the decline in consumer complaints is largely due to awareness campaigns launched by the Ministry to educate citizens on the Consumer Protection Law, issued a few years ago to strengthen market oversight and consumer protection. Barmawi explained in a press statement that the Ministry has closed 209 complaints — 66% of all complaints received since the beginning of the year. Additionally, 24 warnings and 9 violations were issued. He added that the Ministry handles complaints based on applicable legislative provisions, including: Consumer Protection Law No. 7 of 2017 Industry and Trade Law Competition Law Ministerial Decision No. 99 on mandatory vehicle warranties. Barmawi noted that the Ministry receives complaints through various communication channels and works to resolve them in a way that satisfies consumers without harming the rights of providers, in coordination with relevant parties. 'If non-compliant providers fail to resolve the complaints, a formal notice is issued requiring them to rectify the issue within a specified period. If the issue is not resolved, a violation report is filed against them,' he said. The Ministry, through its Consumer Protection Directorate, also monitors markets and misleading advertisements by reviewing suppliers' websites and ensuring they comply with their published advertisements. It follows up on any reports of misleading ads and works to correct violations. Additionally, joint inspection campaigns are conducted with related authorities to oversee commercial establishments and providers. Barmawi also emphasized the Ministry's role in public awareness, which includes launching campaigns and awareness activities in collaboration with relevant entities. Among the key consumer tips are: obtaining a detailed purchase invoice and clear warranty terms, testing and inspecting items before buying (regardless of their type), and requesting the supplier's contact information when possible. Consumers can file complaints through the 'Bekhedmtkom' platform, the Ministry's official website, its Facebook page, or via WhatsApp at 0797527819. It's worth noting that Article (3) of Consumer Protection Law No. 7 of 2017 outlines the rights of consumers, including access to goods and services that meet their intended purpose without harming their interests or health, and access to complete and accurate information about the product or service and its sale conditions. The core tasks of the Consumer Protection Directorate include receiving and verifying complaints from consumers or consumer protection associations, monitoring misleading advertisements, and taking necessary action to address violations.
Jordan Times
13-04-2025
- Business
- Jordan Times
Industry Ministry lifts export ban on select commodities
Ministry of Industry, Trade and Supply approvs the export and re-export of wheat, flour, semolina, and specific types of dried legumes, namely chickpeas, lentils and fava beans (JT file) AMMAN — The Ministry of Industry, Trade and Supply issued a new directive lifting the export and re-export ban on selected food commodities, while maintaining restrictions on others to safeguard local market stability and strategic reserves. Under Decision No. 41 of 2025, reviewed on Sunday by the Jordan News Agency, Petra, the ministry approved the export and re-export of wheat, flour, semolina, and specific types of dried legumes, namely chickpeas, lentils and fava beans. The ministry chose to keep in place the ban on exporting and re-exporting key staple items, including rice, sugar, and vegetable oils, specifically corn oil, sunflower oil, palm oil and soybean oil. Ministry Spokesperson Yanal Barmawi said that the continued restrictions on certain goods were put in place ahead of the month of Ramadan to ensure a "secure" and "strategic" stock of essential commodities and to maintain market price stability through balanced supply and demand. He added that the decision to lift restrictions on other items was based on the presence of sufficient "strategic" reserves, allowing the private sector to resume export and re-export activities without impacting domestic availability. The ministry stressed that such decisions are part of ongoing efforts to ensure food security while supporting the competitiveness of Jordanian exporters in regional and international markets. Page 2
Roya News
13-04-2025
- Business
- Roya News
Jordan lifts export ban on select foodstuff
Jordan's Ministry of Industry and Trade lifted Sunday a ban on the export and re-export of several key food commodities, according to a government decision issued under Regulation No. 41 for the year 2025. The items now cleared for export and re-export include wheat, semolina flour, and the following dry legumes: chickpeas, lentils, and fava beans, in addition to powdered milk, according to the Jordan News Agency (Petra). However, the ministry maintained the ban on exporting and re-exporting rice, sugar, and vegetable oils, specifically corn oil, sunflower oil, palm oil, and soybean oil. Ministry spokesperson Yanal Barmawi told 'Petra' that the decision to retain the ban on certain goods was made ahead of the holy month of Ramadan to ensure a secure strategic reserve and maintain price stability in local markets. Barmawi added that the lifting of restrictions on other commodities was based on the availability of a sufficient strategic stockpile and aims to allow the private sector to engage in export and re-export activities.
Jordan News
13-04-2025
- Business
- Jordan News
Ministry of Industry and Trade Lifts Export Ban on Certain Goods - Jordan News
The Ministry of Industry, Trade, and Supply has decided to lift the export and re-export ban on certain goods. According to Decision No. 41 of 2025, reviewed by the Jordan News Agency (Petra), the goods that are now allowed to be exported and re-exported include wheat, semolina flour, and the following dry legumes: chickpeas, lentils, and fava beans, as well as powdered milk. However, the export and re-export ban remains in place for rice, sugar, and vegetable oils (including corn oil, sunflower oil, palm oil, and soybean oil). اضافة اعلان Ministry spokesperson Yanal Barmawi, in response to a question by Petra, said that the decision to maintain the export ban on certain goods was made before the month of Ramadan, in order to preserve a safe and strategic stockpile, and to maintain price stability in the market through balanced supply and demand. Barmawi clarified that the lifting of the export ban on some items was due to the availability of a safe strategic reserve, and is intended to give the private sector the opportunity to export and re-export these goods. — (Petra)
Ammon
13-04-2025
- Business
- Ammon
Jordan resumes exports of wheat, flour, and specific types of legumes
Ammon News - The Ministry of Industry, Trade and Supply has issued a new directive lifting the export and re-export ban on selected food commodities, while maintaining restrictions on others to safeguard local market stability and strategic reserves. Under Decision No. 41 of 2025, reviewed by the Jordan News Agency (Petra), the ministry approved the export and re-export of wheat, flour, semolina, and specific types of dried legumes, namely chickpeas, lentils, and fava beans. However, the ministry chose to keep in place the ban on exporting and re-exporting key staple items, including rice, sugar, and vegetable oils, specifically corn oil, sunflower oil, palm oil, and soybean oil. Ministry spokesperson Yanal Barmawi stated that the continued restrictions on certain goods were put in place ahead of the month of Ramadan to ensure a secure and strategic stock of essential commodities and to maintain market price stability through balanced supply and demand. He added that the decision to lift restrictions on other items was based on the presence of sufficient strategic reserves, allowing the private sector to resume export and re-export activities without impacting domestic availability. The ministry emphasized that such decisions are part of ongoing efforts to ensure food security while supporting the competitiveness of Jordanian exporters in regional and international markets.
