Latest news with #YourHomesNewcastle
BBC News
2 days ago
- General
- BBC News
Newcastle City Council struggling to contact 296 mould-hit homes
A council says it is struggling to contact close to 300 people who had previously reported damp and mould in their City Council inherited more than 1,800 reports from management organisation Your Homes Newcastle, which was abolished last the 491 outstanding cases it still had last month, the local authority said it had now attempted to contact each of the residents "despite numerous attempts" it had failed to make contact with 296 residents with the details it had on file, a spokesperson said. The council said work was either due to start "imminently" or had already been completed on the homes of the 195 residents it had been able to the other 296 properties, it said it was working through its procedures to contact the residents and "get them booked in for repairs as soon as possible".The authority took control of about 25,000 properties from Your Homes Newcastle last had pledged to deal with the backlog in damp and mould reports at a rate of 50 homes per build-up of problems was among the issues cited by the Regulator of Social Housing as it warned of "serious failings" in the city council's housing stock in a judgement earlier this year and ordered the council to make improvements. Follow BBC Newcastle on X, Facebook, Nextdoor and Instagram.
BBC News
10-04-2025
- General
- BBC News
Newcastle City Council delay on clearing mouldy homes backlog
Hundreds of households are still waiting for work to address mould and damp, despite a council's pledge to deal with the City Council inherited more than 1,800 damp and mould reports from management organisation Your Homes Newcastle, which was abolished last had pledged to deal with the backlog by this month, but despite appointing extra contractors, 491 reports are still outstanding, the authority confirmed.A spokesman for the council said all affected tenants would be contacted by the end of April to arrange repairs, but added it had been experiencing problems with residents not responding to allow access to their property. The authority, which took over control of about 25,000 properties from Your Homes Newcastle, had pledged to deal with the backlog at a rate of 50 homes per build-up of problems was among the issues cited by the Regulator of Social Housing as it warned of "serious failings" in the city council's housing stock in a judgement earlier this year and ordered the council to make improvements. New rules planned The Labour-run council's cabinet would be asked to sign off a new repairs policy next week, the Local Democracy Reporting Service includes a pledge to respond to emergency housing hazards, including those related to damp and mould, within 24 hours.A Newcastle City Council spokesman said the changes would help "to better meet the needs of our vulnerable residents" and adopt a "more flexible approach".They added: "We've also commissioned an external contractor to complete a stock condition survey to be sure that all of our properties meet the Decent Homes Standard and ensure that we have up to date information about their condition." Follow BBC Newcastle on X, Facebook, Nextdoor and Instagram.
