Latest news with #ZeusKerravala
Business Wire
10-07-2025
- Business
- Business Wire
GTT Expands Partnership with Palo Alto Networks to Offer Leading Managed Single-Vendor SASE Solution
ARLINGTON, Va.--(BUSINESS WIRE)--GTT Communications, Inc., a leader in networking and security as a service for multinational organizations, has announced the expansion of its long-standing global partnership with Palo Alto Networks with the addition of Prisma SASE to its Secure Connect portfolio for managed Secure Access Service Edge (SASE) implementations. The solution caters to distributed enterprises such as healthcare, retail and manufacturing, seeking best-in-class security, hybrid and remote workforce protection, and quality end-to-end application assurance and user experience. "Our global reach and deep in-house expertise allow us to provide high-performing solutions with a unified architecture that meet and exceed security and compliance requirements," said Tom Major, SVP, Product Management, GTT. Share 'As enterprises accelerate their digital transformation, growing demand for agile, secure and scalable networks is driving the shift toward advanced security and robust networking in a single, cloud-delivered service,' said Zeus Kerravala, founder and technology analyst, ZK Research. 'As a leading security and network as a service provider, GTT offers global, agile connectivity and a cloud-native framework that seamlessly integrates networking and security. Through Palo Alto Networks' partnership, GTT delivers the cybersecurity leader's single-vendor SASE solution, enabling organizations to benefit from integrated security and SD-WAN capabilities — anywhere in the world.' The enhancement to GTT Secure Connect offers a managed single-vendor SASE solution with Palo Alto Networks Prisma SASE, including SD-WAN, Firewall-as-a-Service (FWaaS), Secure Web Gateway (SWG), Cloud Access Secure Broker (CASB) and Zero Trust Network Access (ZTNA). The solution is complemented by GTT's leading digital experience, EnvisionDX, providing customers with real-time insights and control, as well as comprehensive professional services, to meet evolving enterprise needs. 'GTT is uniquely positioned to help enterprises access their data and applications securely from anywhere in the world,' said Tom Major, SVP, Product Management, GTT. 'Our global reach and deep in-house expertise allow us to provide high-performing solutions with a unified architecture that meet and exceed security and compliance requirements. We're excited to expand our partnership with Palo Alto Networks to offer its cloud-native SASE solution to deliver seamless networking and security in a single, powerful solution.' 'GTT brings deep expertise as a global managed security and networking services provider, with global connectivity solutions,' said Anupam Upadhyaya, SVP Product Management, Palo Alto Networks. 'Combining our AI-powered Prisma SASE with GTT's managed services, we're enabling Zero Trust branch architectures and helping customers achieve greater resilience and performance. Together, we're delivering a secure, optimized user experience through a unified SASE solution.' For more than 10 years, GTT and Palo Alto Networks have partnered to deliver secure networking services to enterprises worldwide by combining their joint strengths of global reach and cloud-native security expertise. About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications — anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit Press releases can be downloaded from Follow us on LinkedIn, X, Facebook and YouTube.
National Post
10-07-2025
- Business
- National Post
GTT Expands Partnership with Palo Alto Networks to Offer Leading Managed Single-Vendor SASE Solution
Article content GTT adds Palo Alto Networks Prisma SASE to its award-winning managed SASE solution, Secure Connect, combining industry-leading technology and global expertise to connect and secure the most sensitive application workloads. Article content ARLINGTON, Va. — GTT Communications, Inc., a leader in networking and security as a service for multinational organizations, has announced the expansion of its long-standing global partnership with Palo Alto Networks with the addition of Prisma SASE to its Secure Connect portfolio for managed Secure Access Service Edge (SASE) implementations. The solution caters to distributed enterprises such as healthcare, retail and manufacturing, seeking best-in-class security, hybrid and remote workforce protection, and quality end-to-end application assurance and user experience. Article content 'As enterprises accelerate their digital transformation, growing demand for agile, secure and scalable networks is driving the shift toward advanced security and robust networking in a single, cloud-delivered service,' said Zeus Kerravala, founder and technology analyst, ZK Research. 'As a leading security and network as a service provider, GTT offers global, agile connectivity and a cloud-native framework that seamlessly integrates networking and security. Through Palo Alto Networks' partnership, GTT delivers the cybersecurity leader's single-vendor SASE solution, enabling organizations to benefit from integrated security and SD-WAN capabilities — anywhere in the world.' Article content The enhancement to GTT Secure Connect offers a managed single-vendor SASE solution with Palo Alto Networks Prisma SASE, including SD-WAN, Firewall-as-a-Service (FWaaS), Secure Web Gateway (SWG), Cloud Access Secure Broker (CASB) and Zero Trust Network Access (ZTNA). The solution is complemented by GTT's leading digital experience, EnvisionDX, providing customers with real-time insights and control, as well as comprehensive professional services, to meet evolving enterprise needs. Article content 'GTT is uniquely positioned to help enterprises access their data and applications securely from anywhere in the world,' said Tom Major, SVP, Product Management, GTT. 'Our global reach and deep in-house expertise allow us to provide high-performing solutions with a unified architecture that meet and exceed security and compliance requirements. We're excited to expand our partnership with Palo Alto Networks to offer its cloud-native SASE solution to deliver seamless networking and security in a single, powerful solution.' Article content 'GTT brings deep expertise as a global managed security and networking services provider, with global connectivity solutions,' said Anupam Upadhyaya, SVP Product Management, Palo Alto Networks. 'Combining our AI-powered Prisma SASE with GTT's managed services, we're enabling Zero Trust branch architectures and helping customers achieve greater resilience and performance. Together, we're delivering a secure, optimized user experience through a unified SASE solution.' Article content For more than 10 years, GTT and Palo Alto Networks have partnered to deliver secure networking services to enterprises worldwide by combining their joint strengths of global reach and cloud-native security expertise. Article content About GTT Article content GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications — anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit Article content Article content Article content Article content Article content Contacts Article content Americas: Article content Article content Mary Lynn Heath, GTT Article content Article content +1-646-214-4078 Article content Article content Article content Europe: Article content Article content Siria Nielsen, GTT Article content Article content +31-6-2835-4259 Article content Article content Article content GTT Investor Relations: Article content Article content Charlie Lucas, GTT Article content Article content Article content
Time of India
09-07-2025
- Business
- Time of India
Zscaler launches solution to enable zero-trust security for IoT, OT devices
NEW DELHI: Multinational cybersecurity firm Zscaler on Wednesday launched the 'Zscaler Cellular' solution for Internet of Things (IoT) and Operational Technology (OT) devices, eliminating the need for additional software or virtual networks for secure connections. In a statement, the company said that the solution delivers 'resilient connectivity' by ensuring IoT and OT devices automatically connect to any mobile network globally, while providing zero attack surface by isolating each device on its 'private island', with all connections securely routed through the Zscaler platform. 'With the introduction of Zscaler Cellular , we have extended the power of the Zero Trust Exchange to IoT and OT devices with an easy 'install and go' SIM card that securely connects to any cellular network,' said Nathan Howe, group VP of emerging technologies at Zscaler. . As enterprises rapidly deploy IoT/OT devices across diverse environments, traditional firewall and VPN-based security models do not adequately meet the demands of today's mobile and distributed organisations, leaving devices exposed to cyber threats. Legacy methods rely on costly infrastructure that cannot scale, while mobile networks can not enforce zero-trust principles by design, resulting in security blind spots and expanding attack surfaces. Through solutions like Zscaler Cellular and Zscaler Cellular Edge, and collaborations with telecom companies such as NTT , enterprises gain managed security services that address the unique challenges of securing distributed, cellular-connected environments. Zscaler Cellular will become available globally in August 2025. The solution is already in use by leading organisations, including Sandvik and Maverick Transportation. 'By leveraging Zero Trust with cellular networks, Zscaler helps eliminate longstanding visibility and control gaps that have plagued enterprises for years. It's the first solution I've seen that brings cloud-scale security to every connected device with the simplicity of activating a SIM,' said Zeus Kerravala, founder and principal analyst, ZK Research.
Techday NZ
12-06-2025
- Business
- Techday NZ
Talkdesk unveils CXA platform for autonomous AI customer journeys
Talkdesk has launched Customer Experience Automation (CXA), a software platform designed to automate complex customer journeys using coordinated, autonomous artificial intelligence agents. Addressing limitations The new CXA platform aims to address limitations found in traditional contact centre as a service (CCaaS) and customer relationship management (CRM) systems by consolidating fragmented and manually coordinated workflows. By leveraging a system of AI agents that collaborate in real time, Talkdesk states that enterprises will be able to orchestrate and resolve customer experience challenges across the full lifecycle of the customer journey. Tiago Paiva, Chief Executive Officer and Founder of Talkdesk, said: "For years, businesses have faced a false choice: deliver personalised service or operate efficiently at scale. CXA ends that tradeoff. It's not just automation - it's coordinated, autonomous resolution of complex business problems with speed, scale, and impact, without sacrificing the personal touch customers expect." Organisations seeking efficient and scalable customer processes have historically encountered issues with outdated technology, siloed information, and fragmented data. Attempts to introduce automation have often resulted in disconnected bots and weak integrations, leading to inconsistent customer experiences and diminished trust, according to Talkdesk. The CXA platform introduces an operating system for customer experience built on the principles of multi-agent AI orchestration. At the core of this system is the Talkdesk Data Cloud, which integrates structured and unstructured data across customer interactions, channels, and existing record systems. This integration enables AI agents to access actionable knowledge from transcripts, call recordings, messages, and notes, alongside aggregated customer data from multiple systems, to autonomously solve business issues. Talkdesk describes this process as a virtuous cycle of automation, with organisations able to discover high-impact opportunities, build intelligent workflows, orchestrate teams of AI agents, and measure outcomes to enable ongoing learning and improvement. With multi-agent orchestration, the system deploys a network of specialist AI agents, each programmed for a specific role but able to share context and collaborate in real time. Talkdesk claims this approach enables automation across complex, cross-functional business processes, spanning both front and back office operations. "With the launch of CXA, Talkdesk is taking a fundamentally different approach," said Zeus Kerravala, Founder of ZK Research. "Rather than simply layering AI onto legacy infrastructure, they have created a platform focused on autonomous, multi-agent orchestration. This innovation allows enterprises to automate complex workflows with precision—an area where traditional solutions often fall short." Boosting customer experience The CXA platform is built for rapid deployment, offering pre-configured use cases, low- and no-code tools, and general-purpose or industry-specialised AI agents. Supported industry sectors include healthcare, financial services, retail, utilities, and government. The platform can be scaled from a single workflow automation up to broader business unit applications, with the intention of accelerating time to value for organisations. Talkdesk has also introduced a dedicated AI agent for automating high-volume outbound voice campaigns, such as appointment reminders, billing alerts, and service updates. This agent aims to enable businesses to improve outreach and engagement while reducing reliance on live agents. Paiva added: "The customer experience bar is higher than ever, and getting it right is no longer a differentiator - it's essential for survival. Talkdesk CXA represents a monumental leap forward. We've gone deeper into problem-solving for specific industries, uncovering unique use cases where traditional solutions failed. Our new CXA platform is not about flimsy automations or bolted-together tools; it's about intelligent, coordinated, autonomous, and outcome-focused resolution that transforms the entire customer lifecycle." According to Talkdesk, more than half of its customer base - including BankUnited, Ouro Global, United Rentals, Memorial Healthcare, Michaels, and TEKA - are already using CXA features. The platform is being applied to various use cases, such as pharmacy callbacks, fraud alerts, and insurance claims, with AI agents orchestrated as an intelligent network across systems and channels. Jeffrey Sturman, Senior Vice President and Chief Digital Information Officer at Memorial Healthcare System, commented: "As a health system, we need solutions built specifically for our needs and for the communities we serve, and Talkdesk consistently delivers. Having leveraged their advanced AI tools, we're particularly excited about the new CXA platform. It's a monumental leap, with its autonomous, multi-agent AI approach and industry-specific capabilities set to transform how we orchestrate seamless healthcare consumer interactions and critical operational workflows. This is a key differentiator for us." Amber Scott, Vice President of Customer Experience at Serta Simmons Bedding, also remarked: "Our long-standing partnership with Talkdesk is grounded in a shared drive to innovate and elevate how businesses connect with their customers. That's why we're excited about - but not surprised by - their latest announcement. Talkdesk continues to demonstrate its commitment to pushing the boundaries of what's possible in this space. Their new Customer Experience Automation platform is a bold step forward, and we believe it has the potential to fundamentally change how organisations design and deliver customer journeys." Jeiner Morales, Senior Vice President and Director of Data Analytics and Business Systems at BankUnited, said: "Talkdesk consistently delivers innovation built for the specific needs of our industry. We've leveraged their advanced AI to improve banking interactions, and the new CXA platform is truly transformational. Its autonomous, multi-agent AI approach redefines how we deliver intelligent, secure, and outcome-focused service, cementing Talkdesk as a vital partner." Thomas Grosso, Executive Director of Service Desk at CAI, stated: "When CAI chose Talkdesk, we went all in. We harnessed everything we felt we needed to hit the ground running and maximise ROI as quickly as possible, including Talkdesk Workforce Management, Customer Experience Analytics, and Talkdesk Copilot - all components of Talkdesk CXA." Security and integration Talkdesk has emphasised its focus on trust and policy compliance, stating that CXA has integrated AI guardrails to mitigate hallucinations, maintain compliance, and provide human oversight. The platform incorporates an AI Gateway feature that allows it to integrate with existing contact centre systems, including both on-premises and cloud-based solutions. This enables deployment of the AI-driven features without requiring a wholesale system replacement. While available as a standalone platform, CXA also integrates into the wider Talkdesk CX Cloud product, encompassing voice, digital, performance, and workforce management capabilities with the AI automation built in.
Yahoo
12-02-2025
- Business
- Yahoo
Meta is winning over Wall Street while the rest of Big Tech struggles
Big Tech's 2025 is off to a rough start. Amazon (AMZN), Google (GOOG, GOOGL), and Microsoft (MSFT) missed Wall Street's expectations on cloud revenue in their latest quarters; Apple (AAPL) fell short on iPhone sales; and Tesla (TSLA) disappointed on the top and bottom lines. And that's weighing on the companies' stock prices. Google and Microsoft are down 2.7% and $3.3% year-to-date, respectively, while Tesla is off 17%. Apple's stock has declined 6%. Amazon is up 4.4% during the same period, but, as of Wednesday, is off 1.4% since it reported its earnings on Feb. 7. But one company is thriving: Meta (META). The social media giant's stock is up 22% since the start of the year and, as of Wednesday, is riding a 17-session winning streak on Wall Street. Why is Meta performing so well when other hyperscalers are falling? It's certainly not because its rivals are plowing money into AI investments. Sure, Amazon said it plans on capital expenditures north of $100 billion in 2025, and Google and Microsoft will shell out $75 billion and $80 billion, respectively. But Meta also plans to splash huge sums on the technology, saying it'll pour between $60 billion and $65 billion into capital expenditures this year. It's simpler than that. While its Big Tech rivals are spending to draw outside customers, Meta's spending will power its own growth. 'I think Meta may actually be the most consequential company of our time right now, and I think it's because they are the ultimate customer zero,' explained Futurum Group CEO Daniel Newman. 'Nothing they are doing as a hyperscaler is merely for the sake of reselling to others.' Part of the reason Meta's AI investments are paying off on Wall Street is because the spending directly benefits the company's ad sales and time users spend on its platforms. 'They've used [their AI investments] largely to drive their business where … other companies have been trying to be a little bit more all things to all people,' explained Zeus Kerravala, founder and principal analyst at ZK Research. The benefit to Meta's approach is clear in its early results. According to CEO Mark Zuckerberg, AI is impacting virtually all of the company's work. 'Improvements to our AI-driven feed and video recommendations have led to an 8% increase in time spent on Facebook and a 6% increase on Instagram this year alone,' Zuckerberg explained during the company's Q3 earnings call in October. And during Meta's Q4 call, CFO Susan Li said 4 million advertisers are using the company's generative AI tools to create ads, up from 1 million six months ago. All of that makes AI an easier sell for investors. 'Meta is just so much more straightforward,' explained Patrick Moorhead, CEO and chief analyst at Moor Insights & Strategy. That's not to say that Amazon, Google, and Microsoft aren't seeing positive traction thanks to their AI investments. But rather, the path from laying out the capital to build data centers to customers signing up for their AI platforms isn't as clear-cut as Meta's. '[Hyperscalers have] all talked about services leveraging AI that they're offering on their own,' TECHnalysis Research founder and chief analyst Bob O'Donnell explained. 'I just think that Meta doesn't have the distraction of selling their … [computing] services.' The possibilities of Meta's open-source Llama AI models are also attracting Wall Street as the company seeks to build out a global AI standard. While Meta currently offers the software for free, there are a handful of limitations on how users can take advantage of it, including a limit of 700 million monthly users accessing a service using Llama. 'You could definitely see how all these companies that are going to use Llama as a base model that could, through licensing, become a really big revenue stream in the future,' Newman said. And Zuckerberg is keen on ensuring Llama 4, the company's next-generation open-source model, leads the industry. 'Llama 4 will be natively multimodal — it's an omni-model — and it will have agentic capabilities, so it's going to be novel and it's going to unlock a lot of new use cases,' he said during the company's Q4 earnings call. 'I'm looking forward to sharing more of our plan for the year on that over the next couple of months.' How Meta ends up successfully monetizing Llama is still up in the air. And it's still incredibly early in the AI race to declare any winners just yet. But for now, investors are clearly impressed with what Zuckerberg and his company have put together so far. Email Daniel Howley at dhowley@ Follow him on Twitter at @DanielHowley. Sign in to access your portfolio
