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Saudi-backed AI startup Lucidya secures $1.3mn grant to boost customer experience tech expansion
Saudi-backed AI startup Lucidya secures $1.3mn grant to boost customer experience tech expansion

Arabian Business

time10-04-2025

  • Business
  • Arabian Business

Saudi-backed AI startup Lucidya secures $1.3mn grant to boost customer experience tech expansion

Lucidya, a leading AI-powered customer experience management (CXM) platform, said it secured a SAR5 million ($1.3 million) grant from Saudi Arabia's National Technology Development Programme (NTDP). The company said the grant will help it to accelerate plans for regional market expansion. It will also enable it to scale operations, enhance product offerings, and expand into new markets beyond the Kingdom, it said. The NTDP, an initiative by Saudi Arabia's Ministry of Communications and Information Technology (MCIT), is designed to empower high-potential technology companies and fast-track Saudi Arabia's Vision 2030 goals. The grant announcement comes as MCIT launches the second phase of its Source Tech initiative. The programme aims to advance Saudi Arabia's digital economy by further localising application development, outsourcing, and communication services, positioning the Kingdom as a global hub for digital innovation. Ziyad Binsulaiman, Business Development Director at Lucidya, said the company is honoured to receive the grant, which will help to expand its innovative solutions across new markets and elevate the region's CX standards. 'Lucidya is positioned to accelerate its growth trajectory and contribute to Saudi Arabia's vision of becoming a global leader in technology and innovation by transforming how organisations manage customer experiences,' he said.

Lucidya Secures SAR 5 Million Grant from Saudi Arabia's National Technology Development Program - Middle East Business News and Information
Lucidya Secures SAR 5 Million Grant from Saudi Arabia's National Technology Development Program - Middle East Business News and Information

Mid East Info

time09-04-2025

  • Business
  • Mid East Info

Lucidya Secures SAR 5 Million Grant from Saudi Arabia's National Technology Development Program - Middle East Business News and Information

RIYADH, Saudi Arabia: Lucidya, the leading AI-powered customer experience management (CXM) platform in the Arab world, has secured a SAR 5 million (USD 1.3 million) grant from Saudi Arabia's National Technology Development Program (NTDP). This strategic milestone reinforces Lucidya's position as a front-runner in the rapidly expanding AI and CXM space, while accelerating its plans for regional market expansion. The NTDP, an initiative owned by Saudi Arabia's Ministry of Communications and Information Technology (MCIT), is designed to empower high-potential technology companies and fast-track Saudi Arabia's Vision 2030 goals. The SAR 5 million grant will enable Lucidya to scale operations, enhance its product offerings, and expand into new markets beyond the Kingdom. The grant announcement comes as MCIT launches the second phase of its Source Tech initiative. This program aims to advance Saudi Arabia's digital economy by further localizing application development, outsourcing, and communication services, positioning the Kingdom as a global hub for digital innovation. Ziyad Binsulaiman, Business Development Director at Lucidya, commented on the grant sharing, 'Lucidya is positioned to accelerate its growth trajectory and contribute to Saudi Arabia's vision of becoming a global leader in technology and innovation by transforming how organizations manage customer experiences. We are honored to receive this grant, which will help us expand Lucidya's innovative solutions across new markets and elevate the region's CX standards.'

Lucidya secures SAR 5mln grant from Saudi Arabia's National Technology Development Program
Lucidya secures SAR 5mln grant from Saudi Arabia's National Technology Development Program

Zawya

time09-04-2025

  • Business
  • Zawya

Lucidya secures SAR 5mln grant from Saudi Arabia's National Technology Development Program

RIYADH, Saudi Arabia, (GLOBE NEWSWIRE) -- Lucidya, the leading AI-powered customer experience management (CXM) platform in the Arab world, has secured a SAR 5 million (USD 1.3 million) grant from Saudi Arabia's National Technology Development Program (NTDP). This strategic milestone reinforces Lucidya's position as a front-runner in the rapidly expanding AI and CXM space, while accelerating its plans for regional market expansion. The NTDP, an initiative owned by Saudi Arabia's Ministry of Communications and Information Technology (MCIT), is designed to empower high-potential technology companies and fast-track Saudi Arabia's Vision 2030 goals. The SAR 5 million grant will enable Lucidya to scale operations, enhance its product offerings, and expand into new markets beyond the Kingdom. The grant announcement comes as MCIT launches the second phase of its Source Tech initiative. This program aims to advance Saudi Arabia's digital economy by further localizing application development, outsourcing, and communication services, positioning the Kingdom as a global hub for digital innovation. Ziyad Binsulaiman, Business Development Director at Lucidya, commented on the grant sharing, 'Lucidya is positioned to accelerate its growth trajectory and contribute to Saudi Arabia's vision of becoming a global leader in technology and innovation by transforming how organizations manage customer experiences. We are honored to receive this grant, which will help us expand Lucidya's innovative solutions across new markets and elevate the region's CX standards.' About Lucidya Lucidya is a fully compliant, AI-powered unified customer experience platform (CXM) designed to support CX and marketing leaders in large enterprises, governments, and SMEs across the Arab world. Through the power of AI, Lucidya enables organizations to turn raw data into meaningful interactions and actionable insights, allowing them to build human connections and drive real business impact, safely and securely. About NTDP The National Technology Development Program (NTDP) is a key national initiative aimed at advancing the Kingdom's technology ecosystem. Through targeted interventions and funding programs such as the Bridge Fund, NTDP empowers high-growth companies and fosters an environment that supports innovation, investment, and sustainable market development—helping position Saudi Arabia as a regional hub for technological excellence. A photo accompanying this announcement is available at For press inquiries, please contact dsalem@

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