Latest news with #asaService
Business Standard
3 days ago
- Automotive
- Business Standard
Ather Energy introduces Battery as a Service and other initiatives to drive EV sales
Ather Energy announced three major initiatives designed to address the key barriers preventing consumers from switching to electric vehicles. The company has introduced Battery as a Service (BaaS), expanded its Assured Buyback programme to a larger customer base, and launched an Extended Comprehensive Warranty (ECW). All of these initiatives are aimed at making electric scooters a more accessible and worry-free choice for Indian families. The initiatives directly address the three primary concerns that potential EV buyers face: upfront costs, uncertainty about resale value and warranty concerns. With BaaS, customers can now purchase the Ather Rizta starting at Rs 75,999 (ex-showroom Lucknow) and the 450 Series starting at Rs 84,341 (ex-showroom Lucknow), with flexible monthly plans for battery usage, offered by banks/non-banking financial corporations and other entities with whom Ather has partnered.
Business Upturn
01-07-2025
- Business
- Business Upturn
Call Center Coach AI Tackles Supervisor Gaps Draining Millions from Contact Centers
Grreensboro, NC , July 01, 2025 (GLOBE NEWSWIRE) — Call Center Coach, a pioneer in contact center leadership development since 1999, today announced the launch of its AI-powered Leadership Execution as a Service (LEaaS) platform. The new solution tackles hidden gaps in frontline leadership that quietly drain millions through turnover, weak CX, and fragmented culture—by ensuring supervisors lead exactly the way each company's business and culture demands, every day, across all locations. Why training fails: Without embedded execution systems, leadership stays theoretical. Call Center Coach ensures supervisors act inside the moment — every day, every location. $490 Billion Contact Center Market Still Stuck on Outdated Training Customer contact represents a global industry expected to exceed $490 billion by 2030, according to Yahoo Finance. Yet most centers still rely on outdated leadership training models. Traditional training fails to close the knowing–doing gap. Supervisors default to personal habits and tribal knowledge that diverge from company standards. This inconsistency silently drives up turnover, weakens customer experiences, erodes culture, and stalls revenue growth. Calculate the hidden cost of team inconsistency—and explore better alternatives. What Is Leadership Execution as a Service (LEaaS)? LEaaS is a new category created by Call Center Coach that replaces traditional leadership training with a system engineered for daily, company-specific execution. It integrates AI-driven workflows, exclusive micro-apps, and hands-on coaching to ensure supervisors lead according to organizational standards—every day, every location. Real Contact Center Results from Moving Beyond Training A VP of Operations at a leading global healthcare company shared: 'For us, the risk of leadership inconsistency was driving up costs to keep relying on traditional training. We needed supervisors to lead exactly the way our business and culture demands — every day, every location. This is state-of-the-art.' Industry Expansion Call Center Coach is now targeting contact center-reliant industries like insurance and financial services, where leadership consistency is critical to reducing costs and improving the customer experience. Inside Call Center Coach: AI workflows, custom apps, and coaching transform leadership expectations into daily execution — building a competitive advantage others can't replicate. About Call Center Coach Founded in 1999, Call Center Coach has been a leader in contact center leadership development for over two decades. In 2024, the company pioneered Leadership Execution as a Service (LEaaS), the first AI-powered platform that ensures supervisors execute leadership skills in real time rather than just learning them. Unlike traditional training, which overloads with information, Call Center Coach systems ensure leadership expectations become everyday execution—eliminating inconsistency, reducing workforce inefficiencies, and improving supervisor effectiveness at scale. Learn more at Press inquiries Call Center Coach Jim Rembach [email protected] 336-202-1032 25 Stonecreek Court Greensboro, NC 27455
Perth Now
19-06-2025
- Automotive
- Perth Now
Volkswagen ID. Buzz AD robotaxi ready for sale from 2026
The production-version of the self-driving Volkswagen ID. Buzz AD taxi has been unveiled, and the automaker is hoping to make it available for use in various markets across Europe and US from 2026. Developed by the Volkswagen Group's MOIA ride-sharing division, the ID. Buzz AD is a SAE Level 4 self-driving vehicle, meaning it drives itself by default, but there are controls for a human to use if the need arises. It autonomous driving technology is from Mobileye, which uses an array of 27 sensors — 13 cameras, nine LIDAR units, and five radars — to generate a 360-degree view. This is married to MOIA's own Mobility as a Service (MaaS) platform that manages the robotaxi fleet, deals with passenger assistance and safety issues, and integrates into existing booking apps. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Supplied Credit: CarExpert Volkswagen is looking to sell MOIA's service platform and fleets of the ID. Buzz AD to municipalities, public transport agencies, and private operators looking to get into the ride-sharing and robotaxi scene. This approach contrasts quite starkly with Google's Waymo division, which is developing its own self-driving technology, and running its own robotaxi services in a growing number of cities in the US. Volkswagen and MOIA have been developing the ID. Buzz AD since 2021, and the company originally targeted a launch for 2025. The company has been testing its robotaxi services in two German cities, with the public able to book rides in Hanover and Hamburg. In a prepared statement, Oliver Blume, CEO of the Volkswagen Group, said: 'With our fully autonomous complete solution, we are creating a mobility offering that is unique in this form: cities, municipalities, and fleet operators can provide autonomous mobility for all simply and reliably.' Supplied Credit: CarExpert Aside from the proliferation of cameras and sensors, the body work of the ID. Buzz is untouched. The production vehicle's sensor pods, especially the roof-mounted unit, are much more slickly integrated into the body compared to the prototype models. Unlike regular ID. Buzz models, which are available in either a two-row five-seat or three-row seven-seat configurations, the AD has a unique interior layout with two narrow seats in the second row, and a large passageway leading to two larger seats in the third row. Each row of seats has SOS emergency stop and support call buttons, a USB-C charging port, and start/stop button. Vinyl seats and a hard floor should make the ID. Buzz robotaxi easy to clean. Supplied Credit: CarExpert There's also a driver's seat up front. If self-driving without human oversight is allowed by local regulations, the driver's seat can be pushed and tilted forward, and the steering wheel covered. Regardless, the space normally occupied by the front passenger's seat is replaced by a bounded cargo tray suitable for various types of luggage. MORE: Everything Volkswagen ID. Buzz
7NEWS
19-06-2025
- Automotive
- 7NEWS
Volkswagen ID. Buzz AD robotaxi ready for sale from 2026
The production-version of the self-driving Volkswagen ID. Buzz AD taxi has been unveiled, and the automaker is hoping to make it available for use in various markets across Europe and US from 2026. Developed by the Volkswagen Group's MOIA ride-sharing division, the ID. Buzz AD is a SAE Level 4 self-driving vehicle, meaning it drives itself by default, but there are controls for a human to use if the need arises. It autonomous driving technology is from Mobileye, which uses an array of 27 sensors — 13 cameras, nine LIDAR units, and five radars — to generate a 360-degree view. This is married to MOIA's own Mobility as a Service (MaaS) platform that manages the robotaxi fleet, deals with passenger assistance and safety issues, and integrates into existing booking apps. Hundreds of new car deals are available through CarExpert right now. Get the experts on your side and score a great deal. Browse now. Volkswagen is looking to sell MOIA's service platform and fleets of the ID. Buzz AD to municipalities, public transport agencies, and private operators looking to get into the ride-sharing and robotaxi scene. This approach contrasts quite starkly with Google's Waymo division, which is developing its own self-driving technology, and running its own robotaxi services in a growing number of cities in the US. Volkswagen and MOIA have been developing the ID. Buzz AD since 2021, and the company originally targeted a launch for 2025. The company has been testing its robotaxi services in two German cities, with the public able to book rides in Hanover and Hamburg. In a prepared statement, Oliver Blume, CEO of the Volkswagen Group, said: 'With our fully autonomous complete solution, we are creating a mobility offering that is unique in this form: cities, municipalities, and fleet operators can provide autonomous mobility for all simply and reliably.' Aside from the proliferation of cameras and sensors, the body work of the ID. Buzz is untouched. The production vehicle's sensor pods, especially the roof-mounted unit, are much more slickly integrated into the body compared to the prototype models. Unlike regular ID. Buzz models, which are available in either a two-row five-seat or three-row seven-seat configurations, the AD has a unique interior layout with two narrow seats in the second row, and a large passageway leading to two larger seats in the third row. Each row of seats has SOS emergency stop and support call buttons, a USB-C charging port, and start/stop button. Vinyl seats and a hard floor should make the ID. Buzz robotaxi easy to clean. There's also a driver's seat up front. If self-driving without human oversight is allowed by local regulations, the driver's seat can be pushed and tilted forward, and the steering wheel covered. Regardless, the space normally occupied by the front passenger's seat is replaced by a bounded cargo tray suitable for various types of luggage.
Time Business News
18-06-2025
- Business
- Time Business News
8 Incredible Ways SaaS CRM Builds Stronger Customer Bonds
In an era where customer loyalty is paramount, SaaS CRM (Software as a Service Customer Relationship Management) solutions have redefined how companies nurture and strengthen bonds with their clients. By integrating powerful tools with seamless usability, SaaS CRMs foster trust, personalize interactions, and drive long-term loyalty. Below, we explore eight proven ways these platforms help businesses build lasting relationships with their customers. A fundamental advantage of SaaS CRM is its ability to gather and centralize vast amounts of customer data—purchase history, preferences, feedback, and communication logs. This comprehensive view allows teams to tailor their messaging and offers to individual customer needs. Personalized experiences make customers feel valued, increasing their trust and attachment to the brand. Modern consumers expect quick and convenient support across channels—email, phone, social media, or live chat. SaaS CRM solutions integrate all these touchpoints into a single dashboard, ensuring that no query is missed and every conversation is contextually informed. Prompt, consistent responses show customers that their concerns matter, strengthening the relationship with every interaction. Automation is a game-changer in building customer bonds. SaaS CRMs can trigger personalized emails, reminders, and follow-ups based on customer behavior and milestones. For instance, sending a thank-you message after a purchase or a special offer on a customer's birthday creates positive emotional connections and shows appreciation beyond the transaction. A SaaS CRM promotes collaboration by ensuring that sales, marketing, and support teams all have access to the same up-to-date customer information. This unity eliminates mixed messages and duplicated efforts, resulting in a seamless, trustworthy customer journey from the first interaction to post-sale support. Advanced analytics embedded in SaaS CRM platforms provide businesses with clear insights into customer behavior, satisfaction levels, and pain points. By leveraging these insights, companies can anticipate customer needs, resolve issues proactively, and refine their offerings. Proactive problem-solving reassures customers that they are in capable hands. Mobile-friendly SaaS CRM solutions empower teams to provide support anytime and anywhere. Field sales reps and support agents can update records, access customer histories, and respond to inquiries on the go. Quick resolutions and on-demand support demonstrate dedication and reliability, key ingredients for long-lasting relationships. Customers appreciate brands that listen. SaaS CRMs facilitate continuous feedback collection through surveys, polls, and automated requests. Analyzing this feedback helps businesses adapt services according to evolving customer expectations. When customers see their feedback being implemented, their loyalty deepens, and advocacy grows. Trust is the bedrock of strong customer relationships. Leading SaaS CRM providers implement stringent security measures—encryption, access controls, compliance with global standards—to protect sensitive customer information. Knowing that their data is safe enhances customers' confidence in the brand, encouraging repeat business and word-of-mouth referrals. Modern SaaS CRM software is more than a management tool; it is a relationship catalyst. By enabling personalized engagement, proactive support, and secure interactions, SaaS CRMs help businesses transform casual buyers into loyal advocates. READ MORE VISIT UROPEA TIME BUSINESS NEWS
