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Business Wire
30-07-2025
- Business
- Business Wire
Cognigy Joins the New AI Agents and Tools Category in AWS Marketplace to Accelerate Enterprise-Grade Conversational Automation
DALLAS--(BUSINESS WIRE)-- Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily discover, buy, and deploy AI Agents solutions, including using their AWS accounts, accelerating agent and agentic workflow development. Cognigy's conversational AI platform, enables enterprises to deploy AI Agents that automate interactions across voice and chat at scale, integrate with existing systems, and reduce workload through intelligent automation—delivered securely within their AWS environments. 'Our presence in this new category of AWS Marketplace makes it even easier for enterprises to access Cognigy's market-leading platform and accelerate their journey toward autonomous, agentic service experiences,' said Hardy Myers, SVP of Global Partnerships at Cognigy. With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS. To learn more about in AWS Marketplace, visit the listing. To learn more about the new AI Agents and Tools category in AWS Marketplace, visit About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes Bosch, Nestlé, DHL, Frontier Airlines, Lufthansa Group, Mercedes-Benz and Toyota. For more information and to book a demo visit: Follow the company on X (formerly Twitter) @Cognigy and on LinkedIn at


Cision Canada
22-07-2025
- Business
- Cision Canada
Yellow.ai announces availability of Yellow.ai: Enterprise-grade AI Agents for EX & CX in the new AWS Marketplace AI Agents and Tools category
SAN MATEO, Calif., July 22, 2025 /CNW/ -- a leading provider of conversational agentic AI that delivers autonomous, human–like experiences at enterprise scale, today announced the availability of Enterprise-grade AI Agents for EX & CX in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to easily discover, buy, and deploy AI agent solutions—including agentic AI platform — using their AWS accounts, accelerating agent–centric and agentic workflow development. (Amazon Web Services) Enterprise-grade AI Agents for EX & CX help organizations automate voice, chat, email, and more across 35+ channels in 135+ languages, enabling customers to reduce operational costs, boost customer satisfaction, and scale 24×7 support with minimal engineering effort. "The platform allows brands to engage with their customers wherever they are, through conversational virtual assistants for faster conversions and lasting loyalty," said Raghu Ravinutala, CEO & Co–Founder of highlighting how AI empowers self-service for up to 70% of queries while seamlessly looping in live agents when needed. "Our customers in industries like retail, BFSI, and utilities are already using these capabilities to automate up to 90% of interactions, boosting CSAT by 40% and deflecting a majority of routine queries—demonstrating the real–world value of enterprise AI agents." Enterprise-grade AI Agents for EX & CX delivers essential capabilities including: Omnichannel automation across 35+ chat & voice channels No–code/low–code agent builder with visual workflows and LLM orchestration 150+ enterprise–grade integrations with CRM, ITSM, ERP, and more These features enable customers to deploy powerful, human–like AI agents rapidly, maintaining consistency, compliance, and deep analytics. (Amazon Web Services) With the availability of these AI Agents and Tools in AWS Marketplace, customers can significantly accelerate procurement to drive AI innovation—reducing time spent on vendor evaluations and procurement negotiations. Centralized purchasing via AWS accounts also ensures visibility and control over licensing, payments, and access. Available as a SaaS (AWS–hosted) solution, supports standards such as model context protocol (MCP) for streamlined agent orchestration. This enables customers to seamlessly connect agents with other AWS services and flexibly deploy across their AWS environment. To learn more about Enterprise-grade AI Agents for EX & CX in AWS Marketplace, visit its AWS listing. To learn more about the new Agents and Tools category, visit About is a leading customer service automation platform that helps enterprises transform CX and EX through Agentic AI-powered automation. The platform is built on multi-LLM architecture, offers quick integrations with 100+ enterprise systems, and is continuously trained on 16B+ conversations annually, enabling businesses to go to market faster with elevated experiences that build lasting relationships. powers interactions over 1,300 enterprises globally including Sony, Domino's, Decathlon, Hindustan Unilever Ltd, Lulu Group, and Hyundai. Founded in 2016, is headquartered in San Mateo, CA and has offices across six countries. has raised over $102 million from blue-chip investors such as WestBridge Capital, Sapphire Ventures, Salesforce Ventures and more.


Business Wire
16-07-2025
- Business
- Business Wire
SecurityScorecard Now Available in the New AWS Marketplace AI Agents and Tools Category
NEW YORK--(BUSINESS WIRE)-- SecurityScorecard today announced its inclusion in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to easily discover, buy, and deploy AI agent solutions, including SecurityScorecard's Supply Chain Detection and Response (SCDR) solution using their AWS accounts, accelerating agent and agentic workflow development. SecurityScorecard helps organizations proactively detect third-party cyber risks, prioritize remediation efforts and accelerate supply chain incident response, enabling customers to dramatically reduce risk across their vendor ecosystems while improving compliance and reducing operational overhead. "By offering SecurityScorecard in the AWS Marketplace, we're providing customers with a streamlined way to access SCDR, helping them buy and deploy agent solutions faster and more efficiently," said Mark Stevens, SVP of Channels and Alliances at SecurityScorecard. 'Our customers in industries like financial services, healthcare, and critical infrastructure are already using these capabilities to shift from reactive risk management to real-time detection and response across their third-party ecosystems, demonstrating the real-world value of supply chain risk solutions." SecurityScorecard delivers essential capabilities, including a likelihood-of-incident model to prioritize critical vulnerabilities, real-time visibility into third-party risk through the SecurityScorecard dashboard, and white-glove remediation support from SecurityScorecard's expert team. These features help organizations turn supply chain detection into a continuous, action-oriented response capability. With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS. To learn more about SecurityScorecard in AWS Marketplace, visit here. To learn more about the new Agents and Tools category in AWS Marketplace, visit About SecurityScorecard SecurityScorecard created Supply Chain Detection and Response (SCDR), transforming how organizations defend against the fastest-growing threat vector—supply chain attacks. Our industry-leading security ratings serve as the foundation and core strength, while SCDR continuously monitors third-party risks using our factor-based ratings, automated assessments and proprietary threat intelligence, to resolve threats before they become breaches. MAX enables response and remediation capability, working through our service partners to protect the entire supply chain ecosystem while strengthening operational resilience, enhancing third-party risk management and mitigating concentrated risk. Trusted by over 3,000 organizations—including two-thirds of the Fortune 100—and recognized as a trusted resource by the U.S. Cybersecurity & Infrastructure Security Agency (CISA). Backed by Evolution Equity Partners, Silver Lake Partners, Sequoia Capital, GV, NGP, Intel Capital and Riverwood Capital, SecurityScorecard delivers end-to-end supply chain cybersecurity that safeguards business continuity.


Business Wire
16-07-2025
- Business
- Business Wire
Confluent Cloud is Now Available in the New AWS Marketplace AI Agents and Tools Category
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)-- Confluent, Inc., the data streaming pioneer, today announced the availability of Confluent Cloud in the new AI Agents and Tools category of AWS Marketplace. This enables AWS customers to easily discover, buy, and deploy AI agent solutions, including Confluent's fully managed data streaming platform Confluent Cloud, using their AWS accounts, for accelerating AI agent and agentic workflow development. As AI agents scale, it becomes exponentially harder to access and share data with other agents, tools, and external systems. Without the ability to tap into accurate, fresh information, agents will deliver unreliable, stale answers or simply break down. Confluent Cloud streams, connects, processes, and governs data as it flows throughout the business in real time, enabling customers to build and deploy intelligent, adaptable, and scalable AI applications faster. 'Data silos are the single biggest barrier to making AI agents truly enterprise-ready,' said Shaun Clowes, Chief Product Officer at Confluent. 'Without seamless access to real-time, trustworthy data, even the most advanced AI models can't deliver on its promise. By offering Confluent Cloud in AWS Marketplace, we're providing customers with a streamlined way to access our cloud-native data streaming platform, helping them buy and deploy AI agent solutions faster and more efficiently.' Confluent Cloud is purpose-built to make data readily available and actionable, driving smarter decisions, enhancing customer experiences, and accelerating innovation across the business. As organizations race to embrace AI, this partnership provides a unified platform that they can trust. By replacing fragmented, batch-based systems with a continuously updating stream of business context, Confluent creates a shared, real-time data backbone that AI agents can subscribe to, interact with, and reason over. Confluent Cloud empowers customers to confidently scale their businesses for the future with AI at the forefront. With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate the procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS. To learn more about Confluent Cloud in AWS Marketplace, visit here. To learn more about the new Agents and Tools category in AWS Marketplace, visit About Confluent Confluent is the data streaming platform that is pioneering a fundamentally new category of data infrastructure that sets data in motion. Confluent's cloud-native offering is the foundational platform for data in motion—designed to be the intelligent connective tissue enabling real-time data from multiple sources to constantly stream across an organization. With Confluent, organizations can meet the new business imperative of delivering rich, digital frontend customer experiences and transitioning to sophisticated, real-time, software-driven backend operations. To learn more, please visit


Business Wire
16-07-2025
- Business
- Business Wire
Glean Announces Availability in the New AWS Marketplace AI Agents and Tools category
PALO ALTO, Calif.--(BUSINESS WIRE)--Work AI leader Glean today announced its availability in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to easily discover, buy, and deploy Glean's horizontal AI platform using their AWS accounts, accelerating AI agent and agentic workflow development. Glean uniquely helps organizations access and understand company knowledge and web data, take action with an AI assistant, and automate workflows with enterprise-grade AI agents - boosting productivity and enabling smarter, faster work enterprise-wide - and creates unique optionality for AWS customers to choose the leading Workplace AI solution. "We're excited to offer Glean in the new AWS Marketplace AI Agents and Tools category," said Jay Philip, VP of Partnerships at Glean. "AWS Marketplace allows us to provide customers with a streamlined way to access our AI solutions - all grounded in the full context of their organization, helping them simplify procurement, take advantage of AWS spend commitments, and accelerate agent adoption with faster time-to-value, and enterprise-ready governance from day one." Glean delivers enterprise search, an AI-powered assistant, and advanced agent capabilities, powered by an open, horizontal Work AI platform. By creating a secure, permissions-aware index of enterprise context, Glean gives agents - whether built in Glean or on platforms like Amazon Bedrock - the grounding they need to take action. With access to the latest models from Anthropic and Amazon Nova Pro 1.0 via the model hub, and enterprise-grade AI safety through Glean Protect, every organization can build, deploy, and govern agents at scale. With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS. To learn more about Glean in AWS Marketplace, visit Glean's AWS Marketplace listing. To learn more about the new AI Agents and Tools category in AWS Marketplace, visit About Glean Glean is the Work AI platform that helps everyone work smarter with AI. Glean Assistant gives every employee a powerful enterprise AI assistant that connects to and understands company data and internet data, and Glean Agents empowers everyone to create, use, and manage AI agents using natural language. Powered by Glean's search and agentic reasoning engine, Glean's agents automate work across the organization at scale, while ensuring permissions enforcement, full referenceability, governance, and security. With over 100 connectors, LLM choice, APIs for customization, and no need for costly professional services, Glean delivers scalable, turnkey implementation of a complex AI ecosystem on one centralized platform. Analyst Recognition Connect with Us! Blog LinkedIn Twitter X