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Yahoo
7 days ago
- Automotive
- Yahoo
FIXD Reviews: Is This OBD2 Scanner Worth Buying Or Just A Scam?
Atlanta, May 26, 2025 (GLOBE NEWSWIRE) --FIXD Reviews You've probably been there — you go in for a simple oil change, and suddenly the mechanic tells you your transmission needs replacing. Or your check engine light turns on, and what you thought would be a quick check turns into a laundry list of costly repairs. Unfortunately, many mechanics know it's easy to take advantage of people who are not familiar with what's going on under the hood. The truth is, when that check engine light comes on, it could mean thousands of different things — and for years, the only way to find out was to visit a mechanic who might not have your best interests in mind. But that's changing. Thanks to a smart new device called FIXD, you can now find out exactly what's wrong with your car — in plain, easy-to-understand language. It tells you how serious the issue is, whether it needs urgent attention, and helps you avoid unnecessary repairs. With FIXD, shady mechanics lose their advantage — and you stay in control. In this review, we will take a closer look at how FIXD works, what features it offers, who it is best for, and what real users are saying about it. We will also examine its pros, cons, pricing, and whether it is a smart investment for your vehicle needs. What Is FIXD? FIXD is a little sensor that connects to the OBD-II (On-Board Diagnostics) connector on your vehicle. Using a mobile app, you can scan your car's system for error codes and receive a diagnostic in layman's terms, allowing you to either attempt to repair the problem yourself or at the very least know what to expect before taking the car to a mechanic. It is simple to use and performs an excellent job diagnosing problems in your car. When you plug the Fixd into your automobile's On-Board Diagnostic (OBD) port, it grants you access to the vehicle's computerized self-diagnosis system. The Fixd is a smallish device that measures 1.9 by 1.6 by 0.8 inches (HWD). All automobiles built after 1996 are equipped with an OBD-II port, which is often found under the dashboard on the driver's side. This sensor is compatible with all gasoline-powered cars equipped with an OBD-II port; however, it is not compatible with cars made before 1996, nor is it compatible with cars powered by diesel engines or cars that are solely electric. It will, however, function on hybrid vehicles. The FIXD technology sends data from your car to a smartphone app, and if Fixd detects any issues, you may submit that information to your mechanic. Fixd is also a useful maintenance tool that may notify you when your vehicle needs MISS OUT: FIXD Is Available At A Special Price – Click Here To Order Directly From The Official Website Who Developed FIXD OBD2 Scanner? (FIXD Reviews) FIXD was invented and developed by three engineering students from Georgia Tech, Atlanta, USA. These three smart students were tired of seeing their family and friends stress out over car repairs and thus developed this new affordable device that instantly diagnoses your car's real problems for you and translates them into simple, easy-to-understand terms. These three engineering students from Georgia Institute of Technology, Atlanta, GA, USA, were displeased with the frustrations their parents and friends usually face over car breakdowns and repairs. They then came up with this game-changer called FIXD. They wanted their parents and friends to look at their smartphones and get a glimpse of what is wrong with their cars instead of going to the mechanic at the slightest breakdown. After successful testing and confirmation, they decided to bring Fixd to the notice of the public. Today, anyone with FIXD can look at their smartphone and instantly know: If there is a problem with their car How serious is it Whether it is an emergency And what it is going to cost With FIXD, the next time you need to take your car into the shop you are in control You can strut in there and confidently tell the mechanic exactly what needs to be done and how much you are going to pay for it! The bottom line is that FIXD gives everyone the information they need to take control of their own car and avoid paying too much or getting repairs they do not And Benefits Of FIXD(FIXD Sensor Reviews) Detects A Wide Range Of Issues: Because of the wide range of issues that FIXD can detect in your vehicle, it is the most important feature and reason to utilize it. According to the manufacturer, FIXD can detect and identify more than 6,000 issues, which include both minor issues that can be handled at home and serious repairs that require professional assistance to do properly. It also claims to be able to tell you straight up whether or not you should hire a mechanic to do the task. If your oxygen sensor has failed, or if your oil temperature has reached a dangerous level, the tool can advise you when you need to tighten your gas cap or replace your oxygen sensor. Once you have identified and resolved the issue, the app will allow you to turn off the dash light as well. Estimates Of The Cost Of Repair: Have you ever been in a car accident and found yourself in need of repair services? Your insurer will most likely recommend a couple of businesses that you may use, but they will also recommend that you acquire estimates from a few other repairers as well. This can take a significant amount of time and leave you feeling disappointed in what those stores mentioned. This aspect of FIXD's app is particularly useful, as it truly offers you with estimates depending on your current zip code or area. Not only does the app tell you how much you could expect to pay for the items you require, but it also tells you how much you might expect to pay to the mechanic in your neighborhood to work on those issues. Highly Affordable: These days, several stores provide free diagnostic scans to customers. This is in the hopes that you will come in for your free scan and be so grateful that you will agree to pay for expensive repairs right there on the spot. Some auto parts stores also provide free scans since they anticipate that you will purchase the parts that you require from them in the future. Free scans, on the other hand, will frequently necessitate waiting in line and dealing with pushy sales personnel. FIXD allows you the flexibility to perform your own scans at your convenience whenever you need. It sells its diagnostic combo for roughly $60, and it also has a bundle that includes two scanners for less than $100 dollars. Provides Support For Android and iOS Devices: One key issue with other scanning apps is that some of them are only compatible with a specific sort of operating system. If you are currently using an Android or an iPhone, but anticipate that you may want to switch in the future, FIXD is a smart choice for you because it is compatible with both of these platforms. In addition to its tools, the company provides free apps that may be downloaded from the Google Play Store or the Apple Store to be used in conjunction with them. Once you have created an account, you will be able to access it even if you switch phones in the future. Monitoring On A Continuous Basis: Another aspect that distinguishes FIXED from the competition is the fact that it provides constant monitoring services. How many times have you had your check engine light come on and then turn off on its own when you were driving over a pothole in the road? This is frequently caused by a snag in the engine wiring. Those potholes on the road can momentarily alleviate the situation until you reach another pothole. FIXD will do the scan that you require and will then continue to monitor your vehicle until the tool is unplugged. Any subsequent issues that are discovered by the app will be instantly reported to you by the application. Guaranteed Return of Funds: FIXD provides a guarantee that, in essence, states that the company is not satisfied unless you are satisfied. The product can be tried for up to 30 days after you purchase it online from the official website through the links provided in this Fixd Review. If you decide that you are not satisfied with your purchase, you have 30 days to return it for a full refund. In this method, you can ensure that the tool not only works with your specific make and model, but also that it will give the information that you require. It is possible that you will prefer a diagnostic tool that is capable of monitoring and scanning many parameters. One Account for a Number of Vehicles: It is likely that you have used a diagnostic scanning tool and app in the past and discovered that you could only use that account in a single vehicle. While FIXD mandates that you use a single sensor per vehicle, it allows you to utilize a single account to monitor any additional scanners that you may be using. Consider the following scenario: you typically drive one automobile, but your spouse and child have their own vehicles. You can purchase and install scanning instruments in each vehicle, and then execute scans on each vehicle using an app on your phone. In addition, you can use the same app to set up reminders for any future maintenance that those vehicles may require. How Does FIXD Work? In most cases, when the check engine light illuminates, it means that the system has detected an issue, such as an incorrect cylinder, a faulty mass airflow or oxygen sensor, or a gasoline vapor leak. Mechanical engineers use the code generated by the on-board computer to troubleshoot and resolve the issue, which is why you will find them at work staring at a handheld screen while the engine is running. Now with FIXD, you can view what the mechanic sees, and it can recognize up to 6,800 different possible causes of a check engine light to come on. It also provides a description of the probable cause, as well as the standard error code and any implications that may result if the problem is not remedied immediately. Unlike other sensors, the Fixd sensor draws its power from the OBD-II port, so you never have to worry about having to charge it. Once plugged in, you can forget about it. Alternatively, you may remove it and use it on any other gas-powered car that has an OBD-II port. It talks with your phone via Bluetooth and is controlled by a free Android or iOS mobile application. The app establishes a connection with the Fixd servers via cellular or Wi-Fi in order to retrieve diagnostic data and preserve the findings of your car's scan. A Condition screen appears, with a large Tap To Scan button in the center and a small engine icon button just above it. It is easy to navigate through. The buttons for the Timeline, Wear Items, and Logbook are located at the bottom of the screen, as is a button that returns you to the Condition screen. To initiate a scan, press the Tap To Scan button on your screen: A green Fixd icon will appear if no problems are detected; if moderate issues such as a faulty EVAP sensor are discovered, the icon will change yellow; and if more severe issues such as a misfire or a broken EGR Vacuum regulator are discovered, the icon will turn red. Upon detection of a problem, press the Details icon to see the diagnosis, which includes a brief description of the problem as well as probable implications if the problem is not SEE: CLICK HERE NOW TO GET FIXD SCANNER DIRECTLY FROM THE OFFICIAL WEBSITE AT A DISCOUNTED PRICE Why Choose FIXD? (FIXD Scanner Reviews) Fixd is not the only device available on the market that can monitor the health of your vehicle. However, Fixd has a lot to teach you, and you might be amazed at how much you can learn from it. According to the manufacturer, the sensor can detect 6,800 problems with your vehicle that could cause the check-engine light to turn on. A key advantage of the Fixd sensor appears to be its retail availability at some of the world's largest shops, which is something that not all of its competitors can match. Furthermore, Fixd's app is often regarded as one of the most well-designed tools available in the sector. Although Fixd does not specify all of the things that its app can detect, it claims that it can detect critical issues such as whether your engine oil temperature is too high or whether your O2 sensor has failed. It can also notify you if your automobile has more serious problems that need to be addressed by a repair. Additionally, the app allows you to clear your check-engine light if you conclude that the issue it has detected is not serious. Other dashboard lights, such as TPMS, ABS, Airbag, Maintenance, and Stability Control, can also be cleared with Fixd. Fixd can also keep track of your vehicle's maintenance routine. When you insert the sensor into your car, it will figure out what your car's manufacturer suggests for maintenance at each milestone and notify you. Fixd keeps track of your miles so you always know what you need to do. According to the company, Fixd distinguishes itself from the competition by breaking down difficulties into basic and clear words. Instead of providing you with a code or technical description, the gadget informs you of the severity of the problem, the repercussions of continuing to drive, and the recommended maintenance schedule for your specific make, model, and year of vehicle. Is FIXD Any Good? Because of the amount of money we spend on our vehicles, it is then critical that they remain in good condition. Your check engine light may turn on as a result of something as simple as a loose wire in the motor, and it may remain illuminated for several weeks. There is no assurance that the light was illuminated as a result of anything as simple as a faulty bulb, which is why having a diagnostic scanning tool such as FIXD is so beneficial. FIXD comes with a sensor that can be plugged in and configured in seconds, as well as an app that works in conjunction with the sensor. The FIXD sensor does not require any additional charging or replacement batteries. The power generated by your engine is sufficient to meet all of its requirements. Because the FIXD sensor and your phone communicate over Bluetooth, you have full access to the app as long as you have a working connection. Once you have downloaded the app, you will be required to register an account with FIXD. If you later upgrade to a better phone, you will be able to log in with your existing information and obtain access to your account once more. How To Install FIXD Sensor Using FIXD is refreshingly simple — even if you have zero experience with cars. It works in just three steps: Plug It In: Insert the FIXD sensor into your car's OBD-II port, which is usually located just beneath the steering wheel. Pair It With Your Phone: Connect the sensor via Bluetooth to the free FIXD mobile app (available on iPhone and Android). Get Instant Alerts: As soon as it runs a scan, the app sends notifications to your phone explaining what's wrong, how serious it is, and what action to take. FIXD inspects over 6,000+ potential issues, from simple sensor problems to more serious mechanical faults. Each diagnosis comes with clear, easy-to-understand language — so you're not stuck Googling obscure engine codes or relying blindly on what a mechanic tells vs. Visiting the Mechanic First(FIXD OBD II Scanner Reviews) Visiting a mechanic without knowing what's wrong can leave you feeling powerless — and worse, overcharged. FIXD flips the script by giving you a clear picture of your car's health before you even leave your driveway. By diagnosing problems upfront, FIXD allows you to: • Understand the severity of the issue • Know whether it's safe to keep driving • Avoid paying for unnecessary or inflated repairs • Communicate more confidently with your mechanic That said, FIXD isn't meant to replace mechanics altogether. For serious or unclear issues, it's still wise to get a professional diagnosis — but FIXD helps you enter that conversation informed, not vulnerable. DON'T MISS OUT: FIXD OBD2 Scanner Is Available At A Special Price – Click Here To Order Directly From The Official WebsiteFIXD Reviews Consumer Reports and Complaints Some Fixd users left positive reviews on their website, praising the ease with which they were able to connect the sensor to their automobile and retrieve the information displayed by the Fixd app. These great customer opinions are presented below: 'FIXD works perfectly! We got the 2 sensors deal, so my wife and I could decipher that dreaded check-engine light. Although we ran into a few installation issues; thanks to timely, excellent and extraordinary technical support from Casey and Davis at FIXD, those issues quickly became a thing of the past. In summary, these guys are the bomb! I highly recommend FIXD." (Michael P.) "FIXD saved me from being stranded. This is one of my favorite gadgets of all time. No more going to a shop to get the check engine codes checked and interpreted by someone else. It also alerted me while I was driving that I had two new codes. I drove immediately to the place I intended to get it repaired and the mechanic told me if I hadn't brought it in when I did, I might have to pay for much more costly repairs and my car would break down on me. The app is also constantly being updated and made better. No complaints there either." (Dona) "Finally, a product worth the Money! We bought 3 of them so we could monitor the wife's and daughter's car even when they are not at home. What a great product and well worth the money!! About time that someone used their head to market a product that is not only useful but gives the dad peace of mind and help with service reminders as well!!! Great job, guys!!!" (April McKee) "Helps Alleviate "Check Engine" Light Stress. Very helpful when the "Check Engine" light comes on... especially in older vehicles that don't give more active descriptions. Provides code numbers/info and offers advice as to whether the vehicle is safe to drive or should be towed in for repairs to avoid damage. Can also be used to monitor some engine functions routinely, rather than just when engine light illuminates. More advice is also available, such as repair estimates, recommended providers, etc." (James) FIXD Pros and Cons Here's a balanced look at what FIXD does well — and what to consider before buying: Pros (FIXD Reviews) Easy to set up and use — no tech skills required Explains car issues in plain English Diagnoses 6,000+ problems and flags severity Tracks multiple cars through one app Sends reminders for routine maintenance (like oil changes) One-time purchase, unlimited uses Works with most gas cars (1996+) and diesel (2008+) Compact, portable, and no subscription required Cons (FIXD Reviews) Doesn't replace a full mechanic inspection for complex or uncommon issues Requires Bluetooth + mobile app pairing (not ideal for those without smartphones) Some very advanced diagnostics may still need a professional scan tool Price of FIXD Scanner - How Much Does FIXD Cost? Frankly, Diagnostic Technology usually costs $800, $1,200, even $2,000 or more and is usually only found in professional Autos hops. That is costly, right? Yeah! But that is what makes this Fixd so great. FIXD is ONLY $59.99! That is less than a tank of gas and you can purchase it on their official website here. FIXD is currently available with special bundle pricing and free shipping on select orders. Here's the latest offer from the official website: 1 FIXD Device – $59.99 (Save $10 off retail) 2 FIXD Devices – $89.99 (Buy 1, Get 1 50% OFF) 3 FIXD Devices – $119.98 (Buy 2, Get 1 FREE) Free Shipping included on orders of 2 or more Each purchase includes unlimited uses, lifetime access to the FIXD app, and a 30-day risk-free money-back guarantee. Where To Buy FIXD? On the internet and even offline market, there are many persons selling FIXD. However, you are advised to only purchase FIXD from the official website of the manufacturer through the links provided in this FIXD review article. Getting this product from another website or seller means that you want to be given a fake. Avoid buying FIXD through third-party marketplaces, as unofficial listings may be outdated, unsupported, or counterfeit. You can pay through PayPal, Mastercard, Visa, etc on the official website and enjoy the best discount and other promotional offers available. Purchasing from other stores may disqualify you for these awesome offers. CLICK HERE NOW TO BUY FIXD DIRECTLY FROM THE OFFICIAL WEBSITE AT A DISCOUNTED PRICE Frequently Asked Questions (FIXD OBD2 Scanner Reviews)How Does FIXD Connect To My Phone? FIXD syncs data wirelessly and automatically to your smartphone through bluetooth when in your vehicle. Will the sensor interfere with other Bluetooth devices in my car? No, your smartphone will allow you to pair and communicate with multiple Bluetooth receivers at one time. Will FIXD Work With My Car? FIXD works on all gas and hybrid-powered cars built in 1996 and after, and every diesel vehicle built in 2009 and after. FIXD also runs on all gas-powered trucks that were purchased in the US and have a gross vehicle weight under 14,500 lbs. Where is this port in my car? In the vast majority of cars, it is on the driver side under the dashboard, just above the pedals. If you have difficulty finding the port in your car, contact us at fixd-contactus@ Can I leave FIXD in my car all the time? You can leave the sensor plugged in all the time, as it uses very little power when not communicating with the app. If you leave your car sitting for more than 3 weeks, we recommend that you remove the sensor. My family has vehicles all over the country. Do I have to be near a vehicle to use FIXD? As long as there is a person with the car running the FIXD App, you can see the status and details of that car through our Multi-Vehicle Control feature. Does FIXD Work With Windows Phones? There currently is no plan for Windows Phone, but if you contact us, we will keep you updated. Does The FIXD Device Need To Be Charged? No. The FIXD device uses vehicle energy to stay charged and uses a low-energy mode, so it won't drain your battery. Is There A Money-Back Guarantee? Yes. Every device sold comes with a 30-Day Money Back Guarantee. Is There A Warranty? Yes. Every device sold comes with a 1 year limited warranty. Will I have to pay any additional customs, duties or VAT fees when I receive my order? Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order. How long does delivery take to countries outside of the U.S.? We ship orders out FAST, but we can't control carrier transit times. For orders outside the USA, please allow 7-12 business days for your order to arrive. Delivery times will vary based on Verdict On FIXD Reviews The FIXD diagnostic scanner is a fantastic tool for folks who want to take good care of their automobiles and do minor repairs at their convenience. The reason for your check engine light to turn on could be that you need to tighten your gas cap or replace a few spark plugs, both of which are simple repairs that you can perform yourself. FIXD will perform a complete scan and inform you of what needs to be done, allowing you to decide whether or not to take your car to a shop. It is simple enough to use at home to diagnose engine problems for those who are just getting started. FIXD gives information that is simple to comprehend and is a tool that everyone may utilize. You do not have to be an expert computer user or have the most up-to-date smartphone on the market in order to make use of it. You can also download the app to a tablet running the Android or iOS operating systems and get all of the information you require. It takes only a few seconds to plug in the FIXD scanner and a few more minutes to download and set up the app, which is available for free. Doing a scan can be done while standing directly next to your car or while sitting inside your house. A scan can be carried out as long as there is a connection between the app and the tool in question. The FIXD app will be a godsend if you are bored of your check engine light on your dashboard glowing or blinking at you every time you step behind the wheel. It is highly recommended that you get your own FIXD. Enjoy! CLICK HERE NOW TO GET FIXD DIRECTLY FROM THE OFFICIAL WEBSITE AT A DISCOUNTED PRICEContent verified and submitted by (support@ CONTACT: Website - Email - support@ address - 999 Peachtree St NE Suite 840, Atlanta, GA 30309Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
24-05-2025
- Automotive
- Yahoo
Warning over growing EV graveyards as major change looms for Aussie electric car industry
A new Chinese electric vehicle sits under a tarp in a dusty Australian scrapyard. Damage to the car, although clearly visible, is relatively minor but the car has been written off. It's a scenario that has plagued some early adopters of electric vehicles in the country as challengers persist in the fledgling repair network including a lack of qualified mechanics to work on the modern cars. The BYD Atto 3 sitting under the tarp had been written off by the insurance company, ostensibly deemed too much trouble to fix. "It had only done 300 kilometres. It was basically brand new and it was rear ended," car expert Paul Maric told Yahoo News. "It had very minor rear end damage. There was no damage to the battery and no further damage to the structure of the vehicle and despite this it appears the insurer wrote off the vehicle." In the end, his electrician brother bought the car for $2,500 to repurpose the battery. Related: Warning over hidden electric car issue: 'Useless as an investment' "If you look at what is happening in electric cars in general, the repair network doesn't have the skills required at scale, and definitely not on the scale that the government wants," Maric said. "At the moment there's a lot of hoops for panel beaters to jump through to make it viable to repair an electric car, as a result of that you don't have many of them, and as a result of that it's very expensive to fix them." Nicolas Rio is the general manager at Right2Drive, a company that supplies motorists with a replacement vehicle when they're involved in an accident and it's not their fault. Because the business aims to provide a like for like replacement, it is having to stock more EVs in its fleet and is in constant contact with repairers. "We work very closely with the repair network on understanding how those processes take place," he told Yahoo. "We're starting to get more clarity on best practice, safe practice on electric vehicle repairs." He said while there is an increasing number of accredited EV repairers establishing themselves, any damage to the battery can still cause major challenges. "When there's damage to the battery that can often be a very expensive repair which may exceed the value of the car," he said. "That is a factor with electric vehicles. "But generally speaking, the repair network that supports electric vehicles is strengthening, and definitely in metropolitan areas." However there are concerns in the industry that NSW could be about to introduce a major speed bump. There is currently no coordinated national pathway for repairers to get officially certified to work on EVs. To help address that NSW Fair Trade is currently proposing changes to the state's Motor Dealers and Repairers Regulation including requiring mechanics to pass certain training courses before they're legally allowed to service and repair electric and hybrid vehicles. The changes would come into effect from July 1, and the industry says it could badly exacerbate shortages and ultimately lead to more damaged cars sitting idle in carparks and scrapyards. The CEO of the Australian Automotive Aftermarket Association (AAAA), Stuart Charity, warned this month that it would "reduce access to essential repair services and increase costs for NSW motorists". "We agree that technicians working on high-voltage vehicles must be trained and competent — and that's already happening. But this proposal creates a legislative barrier that will drastically reduce the number of qualified service providers overnight," he said. Maric said the changes could mean workers carrying out ordinary tasks like changing tyres would need to do the mandatory certification which "just seems outrageous". "We sometimes underplay the amount of energy stored in one of these batteries and how much can be discharged if you mishandle a high voltage cable, or if you penetrate a battery," he said. The batteries can discharge enough energy to kill someone, he added. "There are some real risks working on an electrified vehicle if you don't know what you're doing. So I agree we do need some [coordinated] licensing or training that people undertake, but there needs to be logical reasoning behind it." For now, NSW Fair Trading says no final decisions have been made as it continues consultation with the industry. According to the AAAA, fewer than 10 per cent of NSW automotive technicians are estimated to have completed any formal EV training. Meanwhile the state government is aiming for more than half of new car sales to be EVs and hybrids by 2030. Do you have a story tip? Email: newsroomau@ You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.
BreakingNews.ie
23-05-2025
- Automotive
- BreakingNews.ie
Clamping company order to compensate man after his car was damaged during tow
Dublin clampers have been ordered to compensate a motorist for repairs after his car was damaged during towing last year. Oscar Adonis Marchat, of Elton Park, Sandycove, Dublin, won a small claims case against Dublin Street Parking Services Ltd. Advertisement He told Judge Peter White at Dublin District Court that he had to bring the civil action due to his car getting towed away in the city on July 16th last year. Mr Marchat testified that he had no issue with that and paid the fine, and the vehicle was unclamped. However, he told Judge White it showed a "failure signal" and would not start. The judge queried whether an anti-theft device was triggered to immobilise the car. Mr Marchat said that was not the issue, and his garage found that the steering column was damaged, "and that forced the car to shut down". Advertisement Judge White heard Mr Marchat was left with a €553 repair bill, which he referred to the clampers, asking them to pay. He alleged they responded by saying they needed a private investigator and had to appoint someone to interview him and contact his garage to look into his complaint. Ireland Revealed: Cork's illegal parking blackspots with o... Read More But by late summer they had not got in touch about seeing the car. "I tried to follow up multiple times," the motorist said. Finally, he said, the investigator had told him he had come off the case and to deal directly with the parking company again. Mr Marchat got his car fixed at his own expense and provided documentation from his garage, a quote and an explanation for the damage. With no defence entered by Dublin Street Parking Services Ltd and noting the evidence furnished, Judge White accepted that the steering column was damaged during towing and granted Mr Marchat a decree for the full repair amount.
Telegraph
14-05-2025
- Automotive
- Telegraph
Our car's turbo failed after only a year. Should we be liable for the bill?
Dear Alex, When the turbo failed on our second-hand Nissan X-Trail, an approved dealer repaired it at a cost of £3,319.36. One year and only 8,000 miles later, the turbo has failed again. The dealer originally quoted £4,320 to repair it, and then reduced this to £2,956.63. Citizens Advice suggested we are entitled to a free repair, but the dealer refuted this, claiming that since the first turbo failed after we had used the car for six months, it's not its responsibility. It has also taken back its courtesy car, leaving us carless with young children, and demanded that we remove the car from its premises, forcing us to hire a tow-truck. Is this fair? –JB Dear JB, I think this is an example of deplorably poor customer service from the dealer. Like most manufacturers, Nissan offers a parts warranty of a year; to my mind, the turbo failure should have been covered under this guarantee – meaning it should have been sorted without any further quibbling. How long you owned the car before it was first replaced should have no bearing on that, so I don't quite understand the dealer's reasoning, unless it was implying that there was another, pre-existing issue that was causing the turbo to fail – though there doesn't seem to be any evidence of that. While you were negotiating with the service department, it asked you to return its courtesy car, with no offer of a longer-term replacement, and then demanded that you fork out for a tow-truck to have your own car removed. Not only a deeply unsympathetic move, in my opinion, but a borderline malicious one, as it piled pressure on to you to make a decision. You did the right thing by holding out and seeking professional advice; for other readers stuck in a standoff such as this, Citizens Advice and the Motor Ombudsman are great resources that can offer free advice with a sound basis in consumer law, assisting to resolve such situations. Unfortunately, the dealer still wasn't swayed. So when you contacted me, I took up your case with Nissan, asking whether it stood by its dealer's customer service. While Nissan didn't comment on that per se, it did promise to investigate. After some time, Nissan told me that the company's own customer service team had stepped in to help resolve the case. You then told me you had received a phone call with an offer to get the car towed to the dealer and repaired free of charge, which was the outcome you desired. 'We always place a priority on the satisfaction of our customers and aim to help where we can,' said Nissan's spokesman. 'When we became aware of this issue on an eight-year-old vehicle, although it was well outside of its original warranty period, we were happy to support the customer and resolve the problem to their satisfaction.' You have since confirmed that the work has been completed and that the dealer has carried out additional, unrelated repairs at no cost to you, as a gesture of goodwill. As a result, you're satisfied with the resolution.
Associated Press
11-05-2025
- Automotive
- Associated Press
Quick‑Commerce Reaches the Garage: Ride N Repair Begins 30‑Minute Spare‑Parts Delivery and Installation
Startup Ride N Repair turns quick‑commerce into 30‑min curbside car and bike fixes, delivering genuine parts plus installation. BENGALURU, KARNATAKA, INDIA, May 11, 2025 / / -- Ride N Repair today announced the nationwide rollout of a quick‑commerce model that delivers and installs common vehicle spare parts at the breakdown site within 30 minutes. The service, already credited with more than 50,000 roadside repairs, integrates live inventory feeds from micro‑warehouses with certified mobile technicians to shorten average downtime from over an hour to fewer than 30 minutes. 'Indian motorists lose valuable time when a simple belt or hose is unavailable at the roadside,' said Lakshya Khurana, Chief Executive Officer of Ride N Repair. 'By treating spare parts like any other on‑demand item, this platform supplies the correct component and a qualified installer in a single trip.' Key facts Coverage: Started with Bengaluru, Delhi NCR, and Pune - soon expanding to more cities. Service volume: 50,000 roadside interventions since launch in 2023 Response time: Median curb‑to‑fix interval of 28 minutes (internal telemetry) Inventory scope: 100 high‑failure stock‑keeping units (SKUs) stored in micro‑hubs and partner outlets How the model operates A mechanic on‑site identifies the required part and places an in‑app order. The nearest stocked hub receives the request and dispatches a runner with the component. The mechanic completes installation curb‑side; payment and a GST‑compliant invoice are processed within the application. All labour rates and part prices appear in the customer interface before work begins, and a short video of each repair is automatically archived for quality assurance. According to internal user‑experience data, the platform maintains an average customer rating of 4.8 out of 5. Early performance indicators 1) Bengaluru (Kormangala) Part: Clutch cable, Royal Enfield Time: 29 min 2) Pune (Pimpri-Chinchwad) Part: Radiator hose, Maruti Swift Time: 26 min 3) Delhi (NH‑48) Part: Brake shoe, Honda Activa Time: 21 min 'Replacing a ₹200 component should not require a tow truck,' added Shubham Tyagi, Co‑Founder and Chief Operating Officer. 'A network of micro‑stores and two‑wheeler couriers keeps high‑failure parts in motion, rather than on a shelf.' Next steps Ride N Repair is finalising a Series A funding round to triple its micro‑hub footprint by March 2026. Pilot programmes are planned for the Gulf region and the United States, where roadside waits commonly exceed one hour. Indian operations will remain the first market for feature updates and inventory expansion. About Ride N Repair Founded in 2023, Ride N Repair is a Bengaluru‑based technology company that provides on‑demand vehicle repair with 30‑minute spare‑parts delivery and installation. The service is available in 27 Indian cities and covers motorcycles, scooters, and passenger cars. Lakshya Khurana Ride N Repair +91 120 523 2850 email us here Visit us on social media: LinkedIn Instagram Legal Disclaimer: EIN Presswire provides this news content 'as is' without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
