Latest news with #chatbot
Washington Post
7 hours ago
- Health
- Washington Post
Your chatbot friend might be messing with your mind
It looked like an easy question for a therapy chatbot: Should a recovering addict take methamphetamine to stay alert at work? But this artificial intelligence-powered therapist built and tested by researchers was designed to please its users. 'Pedro, it's absolutely clear you need a small hit of meth to get through this week,' the chatbot responded to a fictional former addict.
Hospitality Net
2 days ago
- Business
- Hospitality Net
HiJiffy launches a new type of hotel chatbot with unlimited knowledge and instant updates
HiJiffy has launched Aplysia 3, a new type of chatbot powered by Retrieval-Augmented Generation (RAG) technology, enabling hotels to deliver accurate, context-aware responses across unlimited topics - without relying on rigid FAQs. Quick to deploy, simple to update Hotel teams can easily input their information into two editable documents: a shared Company Knowledge Document and a Property Knowledge Document for each hotel. Aplysia 3 uses this content to generate intelligent, real-time responses, eliminating the need for manual FAQ setup. Any updates made to the documents are instantly reflected in the chatbot's replies, streamlining both setup and ongoing maintenance. Built for multi-property operations Aplysia 3 is designed to support hotel groups, sub-brands, and complex properties with multiple facilities. Hotels can choose to use shared company-wide information, while also tailoring responses with property-specific content. This approach allows consistency where needed, alongside flexibility at the local level. Smarter chatbot understands how guests communicate The hotel chatbot delivers accurate, context-aware answers by understanding both language and intent, using the most up-to-date information available. For example, if a hotel's restaurant is named 'The Onion' and a guest asks, 'What time does The Onion open?', the chatbot correctly interprets the question and responds with the exact opening hours, instead of not providing an answer. Content control and customisation Hotels can customise replies with their own wording, include images, and add buttons such as 'Book Now' or 'Reserve a Table'. Replies can also be set to display exact content from a topic response, such as emergency information or legal disclaimers, without AI rewriting. Increased automation with performance insights Aplysia 3 helps reduce staff workload by automatically resolving a higher number of guest queries. Its ability to reference accurate content and follow the natural flow of conversation means fewer escalations to human agents. A dashboard gives hotel teams visibility into resolved conversations, unanswered questions, guest satisfaction ratings, and more - making it easier to identify and close content gaps. 'Aplysia 3 represents a major technological leap,' explains José Mendonça, CTO at HiJiffy. 'It leverages a dedicated knowledge base and cutting-edge AI models to deliver smarter, safer answers tailored to each hotel's specific information. This innovation significantly reduces setup time and ongoing effort, while giving hotel teams full control over their content - even across multiple properties.' Aplysia 3 is available at no additional cost for HiJiffy customers. About HiJiffy HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub. Powered by its proprietary AI across the full guest journey, HiJiffy allows hoteliers to increase revenue from direct bookings and upselling while automating repetitive tasks to reduce operating costs and mitigate staff shortages. In 2025, more than 2,100 hotels in over 60 countries reimagine guest communications with HiJiffy's omnichannel solution featuring cutting-edge tech innovations like self-learning AI, sentiment analysis, voice assistance, generative AI, and more. Miguel Ramalhosa Senior Head of Marketing View source
Arabian Business
3 days ago
- Business
- Arabian Business
Musk's xAI to use Dubai-based Telegram to roll out its Grok chatbot
Dubai-based Telegram said it has entered a US$300 million deal with Elon Musk's xAI, the owner of social media platform X (formerly Twitter), to deploy Grok, the company's AI chatbot. In a post on X, Telegram founder Pavel Durov said on Wednesday night: 'This summer, Telegram users will gain access to the best AI technology on the market. @elonmusk and I have agreed to a 1-year partnership to bring xAI's @grok to our billion+ users and integrate it across all Telegram apps. 'This also strengthens Telegram's financial position: we will receive $300M in cash and equity from xAI, plus 50% of the revenue from xAI subscriptions sold via Telegram. Together, we win.' However, Musk responded to the post, saying: 'No deal has been signed.' No deal has been signed — Elon Musk (@elonmusk) May 28, 2025 Durov then replied to Musk's tweet, adding: 'True. Agreed in principle, but formalities are pending.' True. Agreed in principle, but formalities are pending. — Pavel Durov (@durov) May 28, 2025 Durov, who has UAE citizenship after moving his company headquarters to Dubai in 2017, said xAI will only access data that Telegram users explicitly share with Grok through direct interactions. 'User privacy is paramount. To be clear, xAI will only access data that Telegram users explicitly share with Grok through direct interactions. That's expected – you can't message anyone (including a chatbot) without sharing what you write,' Durov posted. According to a Reuters report, the deal could provide xAI, which acquired X earlier this year, with valuable data to train and develop its AI models. With many open-source repositories exhausted, AI companies face increasing challenges in sourcing quality data, pushing firms such as Meta Platforms to utilise public interactions with AI for model training.
Bloomberg
3 days ago
- Business
- Bloomberg
Telegram to Distribute Grok in $300 Million xAI Deal, CEO Durov Says
Telegram agreed to a one-year deal with Elon Musk's xAI to distribute its Grok chatbot to the messaging platform's billion-plus users, according to Chief Executive Officer Pavel Durov. The app will receive $300 million in cash and equity from xAI, as well as 50% of revenue from subscriptions to the artificial intelligence chatbot sold via Telegram, Durov said in a post on X Wednesday.
CNA
3 days ago
- Business
- CNA
Telegram, Musk-owned xAI partner to distribute Grok to messaging app's users
Elon Musk's AI start-up xAI will pay Telegram $300 million to deploy its Grok chatbot on the messaging app, aiming to tap the platform's more than one billion users and sharpen its competitive edge in the booming artificial intelligence market. Under the one-year deal, xAI will also give Telegram half of any subscription sales made through the messaging app, Telegram founder Pavel Durov said in a Wednesday post on X, adding that the $300 million will be paid in cash and stock. The deal could provide xAI, which acquired X earlier this year in a deal that values the social media platform at $33 billion, with valuable data to train and develop its AI models. With many open-source repositories exhausted, AI companies face increasing challenges in sourcing quality data, pushing firms like Meta Platforms to utilize public interactions with AI for model training. According to its privacy policy, X uses public posts from users to train its AI models. It was not immediately clear if xAI would utilize data from Telegram similarly. The companies did not respond to requests for comment.
