Latest news with #clientcentric
Finextra
3 days ago
- Business
- Finextra
Do We Need More Client Solutions and Less Products?
Providing insights into where the future of investment technology should be headed, Bernard del Rey, founder and CEO, Capital Preferences described how the industry has typically been too invested in products and portfolios. What he believes should be the central focus for the future now are solutions that provide a better, clearer understanding of the end client in order to inform hyperpersonalization.
Associated Press
30-06-2025
- Business
- Associated Press
Harte Hanks, Inc. Appoints David Fisher as President to Lead Next Phase of Client Innovation and Growth
Proven transformation leader and former CTO David Fisher to spearhead Harte Hanks' next chapter of innovation, efficiency, and client-centric growth CHELMSFORD, MA / ACCESS Newswire / June 30, 2025 / Harte Hanks, Inc. (NASDAQ:HHS), a leading global customer experience company, today announced the appointment of David Fisher as President. This leadership transition comes at a strategically significant time, as the Company advances its transformation initiatives, deepens its commitment to delivering long-term client value, and positions itself to drive sustained EBITDA growth. Fisher's appointment underscores Harte Hanks' focus on disciplined execution, operational efficiency, and market expansion across high-potential business segments. Mr. Fisher initially joined Harte Hanks in March 2023 as a strategic development advisor focused on identifying operational inefficiencies and unlocking growth across business segments. On January 29, 2024, he was named Chief Transformation Officer and launched 'Project Elevate,' a company-wide initiative driving EBITDA stability, service innovation, and execution discipline. Recognizing his performance and vision, the Company appointed him Interim Chief Operating Officer on January 28, 2025, to oversee enterprise alignment during a pivotal transition period. 'I'm honored to step into this role at such an exciting time for Harte Hanks,' said David Fisher. 'Over the past year, I've seen firsthand the ingenuity, dedication, and customer focus that define our team. We're building on a foundation of strong business fundamentals while embracing the power of AI to deliver exceptional client service. By combining deep industry expertise with evolving technologies, we're uniquely positioned to solve complex challenges and help our clients succeed. Through Project Elevate, we are also operating more efficiently and effectively, and are fully aligned around EBITDA growth, innovation, and client-centric outcomes. I'm proud to help shape the future of a company that has been serving clients through over a century of innovation.' This leadership transition positions Harte Hanks to accelerate growth by deepening services with existing clients, adding new client relationships, and expanding our footprint in key sectors, including fulfilment and customer care. Jack Griffin, Chairman of the Board, commented: 'David's leadership has been nothing short of transformational. He brings a rare combination of strategic vision, operational rigor, and entrepreneurial focus. He's precisely the kind of leader we need to capitalize on market opportunities and deliver sustainable EBITDA growth. David has already reshaped how we operate, compete, and win, and we're confident in his ability to steer Harte Hanks through its next stage of expansion.' In his new role, Mr. Fisher will lead day-to-day operations and drive strategic execution in partnership with Harte Hanks' executive leadership team. About Harte Hanks: Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands, including GlaxoSmithKline, Unilever, Pfizer, Max, Volvo, Ford, FedEx, Midea, and IBM among others. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,000 employees in offices across the Americas, Europe, and Asia Pacific. For more information, visit As used herein, 'Harte Hanks' or 'the Company' refers to Harte Hanks, Inc. and/or its applicable operating subsidiaries, as the context may require. Harte Hanks' logo and name are trademarks of Harte Hanks, Inc. Cautionary Note Regarding Forward-Looking Statements: Our press release may contain 'forward-looking statements' within the meaning of U.S. federal securities laws. All such statements are qualified by this cautionary note, provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Statements other than historical facts are forward-looking and may be identified by words such as 'may,' 'will,' 'expects,' 'believes,' 'anticipates,' 'plans,' 'estimates,' 'seeks,' 'could,' 'intends,' or words of similar meaning. These forward-looking statements are based on current information, expectations and estimates and involve risks, uncertainties, assumptions and other factors that are difficult to predict and that could cause actual results to vary materially from what is expressed in or indicated by the forward-looking statements. In that event, our business, financial condition, results of operations or liquidity could be materially adversely affected and investors in our securities could lose part or all of their investments. These risks, uncertainties, assumptions and other factors include: (a) local, national and international economic and business conditions, including (i) market conditions that may adversely impact marketing expenditures, (ii) the impact of economic environments and competitive pressures on the financial condition, marketing expenditures and activities of our clients and prospects, (iii) the demand for our products and services by clients and prospective clients, including the willingness of existing clients to maintain or increase their spending on products and services that are or remain profitable for us, and (iv) our ability to predict changes in client needs and preferences; (b) economic and other business factors that impact the industry verticals we serve, including competition, inflation and consolidation of current and prospective clients, vendors and partners in these verticals; (c) our ability to manage and timely adjust our facilities, capacity, workforce and cost structure to effectively serve our clients; (d) our ability to improve our processes and to provide new products and services in a timely and cost-effective manner though development, license, partnership or acquisition; (e) our ability to protect our facilities against security breaches and other interruptions and to protect sensitive personal information of our clients and their customers; (f) our ability to respond to increasing concern, regulation and legal action over consumer privacy issues, including changing requirements for collection, processing and use of information; (g) the impact of privacy and other regulations, including restrictions on unsolicited marketing communications and other consumer protection laws; (h) fluctuations in fuel prices, paper prices, postal rates and postal delivery schedules; (i) the number of shares, if any, that we may repurchase in connection with our repurchase program; (j) unanticipated developments regarding litigation or other contingent liabilities; (k) our ability to complete reorganizations, including cost-saving initiatives; and (l) other factors discussed from time to time in our filings with the Securities and Exchange Commission, including under 'Item 1A. Risk Factors' in our Annual Report on Form 10-K for the year ended December 31, 2024 which was filed on March 17, 2025. The forward-looking statements in this press release, if any, are made only as of the date hereof, and we undertake no obligation to update publicly any forward-looking statement, even if new information becomes available or other events occur in the future. Investor Relations Contact: David Garrison [email protected] SOURCE: Harte Hanks, Inc. press release
Associated Press
16-06-2025
- Business
- Associated Press
FBS Celebrates 10th Award in 2025 for Client-Centric Excellence
SINGAPORE - Media OutReach Newswire - 16 June 2025 - FBS, a leading global broker, has once again proven its commitment to traders by earning its tenth award this year — the 'Best Client-Centric Broker, Asia, 2025' title from Global Brands Magazine. FBS Celebrates 10th Award in 2025 for Client-Centric Excellence Why does FBS stand out in client-centric services The award reflects FBS's dedication to putting clients first. Key strengths that set the broker apart include: 24/7 multilingual customer support FBS ensures traders receive instant assistance in their preferred language, offering round-the-clock support via live chat, email, and phone. This accessibility is crucial for clients across diverse time zones in Asia and beyond. User-friendly trading platforms FBS provides flexible account types designed for traders of all levels — from beginners to professionals. Features include: Innovative tools for seamless trading FBS's award-winning mobile app allows traders to manage positions anytime, anywhere, with: The FBS personal area simplifies account management, offering instant access to transaction history, bonuses, and promotions. Security and transparency As a globally regulated broker, FBS maintains strict financial standards to protect clients and ensure: With 16 years of experience, over 27 million traders, and more than 100 international awards, FBS is truly a leader in the industry. Winning the title of 'Best Client-Centric Broker, Asia, 2025" highlights its commitment to innovation, reliability, and putting clients first. To learn more about FBS, visit Disclaimer: This material does not constitute investment advice and is intended for informational purposes only. Hashtag: #FBS #trading #Forex The issuer is solely responsible for the content of this announcement. About FBS FBS is a global brand that unites several independent brokerage companies under the licenses of FSC (Belize), CySEC (Cyprus), and ASIC (Australia). With 16 years of experience and over 100 international awards, FBS is steadily developing as one of the market's most trusted brokers. Today, FBS serves over 27 000 000 traders and more than 700 000 partners around the globe.
Zawya
16-06-2025
- Business
- Zawya
FBS Celebrates 10th Award in 2025 for Client-Centric Excellence
SINGAPORE - Media OutReach Newswire - 16 June 2025 - FBS, a leading global broker, has once again proven its commitment to traders by earning its tenth award this year — the 'Best Client-Centric Broker, Asia, 2025' title from Global Brands Magazine. Why does FBS stand out in client-centric services The award reflects FBS's dedication to putting clients first. Key strengths that set the broker apart include: 24/7 multilingual customer support FBS ensures traders receive instant assistance in their preferred language, offering round-the-clock support via live chat, email, and phone. This accessibility is crucial for clients across diverse time zones in Asia and beyond. User-friendly trading platforms FBS provides flexible account types designed for traders of all levels — from beginners to professionals. Features include: Ultra-fast execution with minimal slippage Spreads from 0.7 pips Leverage up to 1:3000 Minimum deposit of $5 Commissions from 0 Over 550 trading instruments, such as Forex, stocks and indices Innovative tools for seamless trading FBS's award-winning mobile app allows traders to manage positions anytime, anywhere, with: Real-time TradingView charts One-click trading Secure deposits and withdrawals Customizable alerts The FBS personal area simplifies account management, offering instant access to transaction history, bonuses, and promotions. Security and transparency As a globally regulated broker, FBS maintains strict financial standards to protect clients and ensure: Segregated client funds Negative balance protection Regular audits With 16 years of experience, over 27 million traders, and more than 100 international awards, FBS is truly a leader in the industry. Winning the title of "Best Client-Centric Broker, Asia, 2025" highlights its commitment to innovation, reliability, and putting clients first. To learn more about FBS, visit Disclaimer: This material does not constitute investment advice and is intended for informational purposes only. Hashtag: #FBS #trading #Forex The issuer is solely responsible for the content of this announcement. About FBS FBS is a global brand that unites several independent brokerage companies under the licenses of FSC (Belize), CySEC (Cyprus), and ASIC (Australia). With 16 years of experience and over 100 international awards, FBS is steadily developing as one of the market's most trusted brokers. Today, FBS serves over 27 000 000 traders and more than 700 000 partners around the globe. FBS
Malay Mail
16-06-2025
- Business
- Malay Mail
FBS Celebrates 10th Award in 2025 for Client-Centric Excellence
FBS Celebrates 10th Award in 2025 for Client-Centric Excellence Why does FBS stand out in client-centric services 24/7 multilingual customer support User-friendly trading platforms Ultra-fast execution with minimal slippage Spreads from 0.7 pips Leverage up to 1:3000 Minimum deposit of $5 Commissions from 0 Over 550 trading instruments, such as Forex, stocks and indices Innovative tools for seamless trading Real-time TradingView charts One-click trading Secure deposits and withdrawals Customizable alerts Security and transparency Segregated client funds Negative balance protection Regular audits SINGAPORE - Media OutReach Newswire - 16 June 2025 - FBS , a leading global broker, has once again proven its commitment to traders by earning its tenth award this year — the 'Best Client-Centric Broker, Asia, 2025' title fromThe award reflects FBS's dedication to putting clients first. Key strengths that set the broker apart include: FBS ensures traders receive instant assistance in their preferred language, offering round-the-clock support via live chat, email, and phone. This accessibility is crucial for clients across diverse time zones in Asia and provides flexible account types designed for traders of all levels — from beginners to professionals. Features include:FBS's award-winning mobile app allows traders to manage positions anytime, anywhere, with:The FBS personal area simplifies account management, offering instant access to transaction history, bonuses, and a globally regulated broker, FBS maintains strict financial standards to protect clients and ensure:With 16 years of experience, over 27 million traders, and more than 100 international awards, FBS is truly a leader in the industry. Winning the title of "Best Client-Centric Broker, Asia, 2025" highlights its commitment to innovation, reliability, and putting clients learn more about FBS, visit Hashtag: #FBS #trading #Forex The issuer is solely responsible for the content of this announcement. About FBS FBS is a global brand that unites several independent brokerage companies under the licenses of FSC (Belize), CySEC (Cyprus), and ASIC (Australia). With 16 years of experience and over 100 international awards, FBS is steadily developing as one of the market's most trusted brokers. Today, FBS serves over 27 000 000 traders and more than 700 000 partners around the globe.
