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Higher Logic Appoints Nicole Saunders to Lead Customer Experience Strategy, Reinforcing Its Commitment to Community-Led Growth
Higher Logic Appoints Nicole Saunders to Lead Customer Experience Strategy, Reinforcing Its Commitment to Community-Led Growth

National Post

time9 hours ago

  • Business
  • National Post

Higher Logic Appoints Nicole Saunders to Lead Customer Experience Strategy, Reinforcing Its Commitment to Community-Led Growth

Article content ARLINGTON, Va. — Higher Logic, a leading provider of engagement software for associations and organizations, has named Nicole Saunders to lead its customer experience strategy. In this role, she will focus on helping organizations use community to build stronger customer relationships and more connected, purposeful experiences. Article content Article content Saunders brings more than 15 years of experience leading community and customer marketing programs at Zendesk, Coupa, and other high-growth technology companies. She is a respected voice in the industry, known for building award-winning programs and sharing insights through her work as a speaker, consultant, and co-host of the CX Nexus podcast. Article content At Higher Logic, Saunders will shape how organizations use community as a strategic lever for customer engagement, support, and retention. She will work cross-functionally within the company and alongside clients to bring clarity and structure to programs that drive measurable business outcomes. Article content 'Nicole has spent her career helping companies turn customer relationships into long-term growth,' said Rob Wenger, CEO and co-founder of Higher Logic. 'She brings a deep understanding of how community strengthens the customer experience, and just as importantly, how to operationalize it. Her leadership will help us continue to raise the bar in how we support our customers.' Article content In addition to her internal focus, Saunders will represent Higher Logic externally through industry events, partnerships, and thought leadership. She will play an active role in shaping how the market approaches community-led growth. Article content 'I've worked with some of the most forward-thinking community and customer marketing teams in tech, and I know how challenging it is to balance strategy with execution,' said Saunders. 'Higher Logic is in a unique position to support both, and I'm looking forward to helping more teams put the right systems and practices in place to grow with confidence.' Article content Saunders will share more of her perspective in an upcoming Higher Logic webinar, ' Building Advocacy Pathways in Your Community,' on June 5 at 2 p.m. ET. The session will explore how to align community programs with customer advocacy strategies. Article content Article content Article content Article content Article content

UAE Team Emirates-XRG combines vision with victory on World Bicycle Day
UAE Team Emirates-XRG combines vision with victory on World Bicycle Day

Arab News

time14 hours ago

  • Business
  • Arab News

UAE Team Emirates-XRG combines vision with victory on World Bicycle Day

ABU DHABI: UAE Team Emirates-XRG celebrated more than just race wins on World Bicycle Day on Tuesday. The Emirati squad, a dominant force in the professional peloton, continues to make waves away from competitive events with major strides in community engagement and sustainability — efforts which are earning global recognition. This week, the team received two prestigious nominations from the Union Cycliste Internationale — the Cycling for All Award for their youth-focused UAE Team Emirates-XRG Academy and the Climate Action Award for their ongoing 'Road to Net-Zero' initiative. Both will be presented later this month at the UCI Mobility & Bike City Forum in Copenhagen. 'As we celebrate World Bicycle Day, we're incredibly proud to see our work recognized on the global stage with nominations for both the UCI Cycling for All Award and the UCI Climate Action Award,' said Mauro Gianetti, team principal and CEO. 'These honors reflect our deep commitment to growing the sport at a grassroots level and ensuring sustainability remains at the heart of everything we do.' Launched in 2025, the UAE Team Emirates-XRG Academy has already reached over 700 schoolchildren through more than 80 hours of in-school coaching. The program is set to expand to an additional 1,300 students by the end of the year, underlining the team's aim of nurturing cycling talent across Abu Dhabi and beyond. 'The UAE Team Emirates-XRG Academy, Powered by ADNOC, is central to this vision, helping us inspire the next generation of cyclists and create meaningful change in our communities,' Gianetti added. 'I'd like to sincerely thank ADNOC for their unwavering support. Without them, this wouldn't be possible. The opportunities ahead are endless — for our team, for young riders and for the continued development of cycling across the region.' While their community work garners headlines, the team's racing form in 2025 has been just as impressive. UAE Team Emirates-XRG has already captured landmark victories at the Tour of Flanders and Liege–Bastogne–Liege, alongside podium finishes at Milano-Sanremo, Paris-Roubaix, and the Giro d'Italia. The run continues a dominant stretch that began last season, reinforcing their status as one of the sport's elite outfits. 'The growth of the team over the past eight years has been extraordinary,' Gianetti said. 'Our success is driven by the talent and dedication of our riders, the expertise of our staff, and the incredible support from the leadership of the country, our partners, and fans. Cycling is continuing to grow rapidly in the UAE, and that momentum is something we are proud to contribute to every day.'

Ma'an launches Athar+ to empower social enterprises, non-profits in Abu Dhabi
Ma'an launches Athar+ to empower social enterprises, non-profits in Abu Dhabi

Zawya

time19 hours ago

  • Business
  • Zawya

Ma'an launches Athar+ to empower social enterprises, non-profits in Abu Dhabi

ABU DHABI - In a significant step to advance community-driven change, the Authority of Social Contribution – Ma'an, the Abu Dhabi Government's official channel to receive social contributions, operating under the Department of Community Development, announces the launch of Athar+ (Athar Plus), Abu Dhabi's first purpose-driven hub dedicated to accelerating social impact. This launch comes as part of the 'From the Community to the Community' label, an initiative launched during the 'Year of Community' by the Authority, aimed at promoting community engagement. Athar+ brings together social enterprises, non-profits, and impact makers into one collaborative ecosystem for social entrepreneurship. Funded by community contributions, Athar+ is an initiative by the Authority of Social Contribution – Ma'an, designed to enable impact-driven organisations to thrive. The hub provides designated workspaces, expert mentorship, professional services, and tailored growth programmes—all aimed at helping social enterprises and non-profits scale their missions and deepen their impact across Abu Dhabi. Located at Madar_39, Athar+ serves as a catalyst for collaboration, entrepreneurship, and inclusion; offering a dedicated workspace for impact-driven organisations to develop solutions, share knowledge, and access the resources they need to build a more inclusive and resilient future. On this occasion, Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development, affirmed that the Authority of Social Contribution – Ma'an continues, throughout the 'Year of the Community,' to launch impactful initiatives and creating an enabling environment that supports the achievement of sustainable positive impact for Abu Dhabi's society. Dr. Al Khaili stated, 'The launch of Athar+ platform reflects the social sector's commitment to building an ecosystem that empowers third sector entities, including public benefit organisations and social enterprises—entities that have emerged from the community to serve the community. More than 150 third sector organisations are expected to benefit from this platform, offering unique services, programs, and initiatives to members of our society.' He added, 'We will spare no effort in strengthening Abu Dhabi's position as an enabling city for all institutions dedicated to serving the community and addressing social challenges with innovative and effective solutions.' Abdullah Humaid Al Ameri, Director-General, the Authority of Social Contribution – Ma'an, said, 'Athar+ comes as part of the Authority of Social Contribution – Ma'an's efforts to empower the third sector, promotes social entrepreneurship, and build a thriving ecosystem that enables this sector. The hub aims to accelerate the growth of non-profits, social enterprises and social initiatives through capacity-building, mentorship and fostering collaboration and networking opportunities. These efforts contribute to addressing social priorities in Abu Dhabi while building a more cohesive and inclusive community.' He also expressed his appreciation to the Abu Dhabi community members for their contributions to support this pioneering initiative, particularly commending Abu Dhabi Commercial Bank for its contribution, representing a model of effective collaboration between the public and private sectors in driving community-focused initiatives. He emphasised that such steadfast commitment serves as a cornerstone for achieving inclusive and sustainable development. With offerings such as capacity-building workshops, networking events, one-on-one advisory support, and flexible membership options, Athar+ reinforces the Authority's long-standing commitment to connecting the community and nurturing an active, empowered social sector. Through the launch of Athar+, the Authority of Social Contribution – Ma'an strengthens Abu Dhabi's position as a regional leader in social entrepreneurship as well as reflecting the Authority's broader vision of enabling a culture of giving, participation, and measurable social progress.

Athar+: Authority of Social Contribution – Ma'an launches new hub to empower social enterprises and non-profits in Abu Dhabi
Athar+: Authority of Social Contribution – Ma'an launches new hub to empower social enterprises and non-profits in Abu Dhabi

Zawya

timea day ago

  • Business
  • Zawya

Athar+: Authority of Social Contribution – Ma'an launches new hub to empower social enterprises and non-profits in Abu Dhabi

Abu Dhabi: In a significant step to advance community-driven change, the Authority of Social Contribution – Ma'an, the Abu Dhabi Government's official channel to receive social contributions, operating under the Department of Community Development, announces the launch of Athar+ (Athar Plus), Abu Dhabi's first purpose-driven hub dedicated to accelerating social impact. This launch comes as part of the 'From the Community to the Community' label, an initiative launched during the 'Year of Community' by the Authority, aimed at promoting community engagement. Athar+ brings together social enterprises, non-profits, and impact makers into one collaborative ecosystem for social entrepreneurship. Funded by community contributions, Athar+ is an initiative by the Authority of Social Contribution – Ma'an, designed to enable impact-driven organisations to thrive. The hub provides designated workspaces, expert mentorship, professional services, and tailored growth programmes—all aimed at helping social enterprises and non-profits scale their missions and deepen their impact across Abu Dhabi. Located at Madar_39, Athar+ serves as a catalyst for collaboration, entrepreneurship, and inclusion; offering a dedicated workspace for impact-driven organisations to develop solutions, share knowledge, and access the resources they need to build a more inclusive and resilient future. On this occasion, His Excellency Dr. Mugheer Khamis Al Khaili, Chairman of the Department of Community Development, affirmed that the Authority of Social Contribution – Ma'an continues, throughout the 'Year of the Community,' to launch impactful initiatives and creating an enabling environment that supports the achievement of sustainable positive impact for Abu Dhabi's society. His Excellency Dr. Al Khaili stated: 'The launch of Athar+ platform reflects the social sector's commitment to building an ecosystem that empowers third sector entities, including public benefit organizations and social enterprises—entities that have emerged from the community to serve the community. More than 150 third sector organizations are expected to benefit from this platform, offering unique services, programs, and initiatives to members of our society.' He added: 'We will spare no effort in strengthening Abu Dhabi's position as an enabling city for all institutions dedicated to serving the community and addressing social challenges with innovative and effective solutions.' His Excellency Abdullah Humaid Al Ameri, Director General, the Authority of Social Contribution – Ma'an, said: 'Athar+ comes as part of the Authority of Social Contribution – Ma'an's efforts to empower the third sector, promotes social entrepreneurship, and build a thriving ecosystem that enables this sector. The hub aims to accelerate the growth of non-profits, social enterprises and social initiatives through capacity-building, mentorship and fostering collaboration and networking opportunities. These efforts contribute to addressing social priorities in Abu Dhabi while building a more cohesive and inclusive community.' His Excellency also expressed his appreciation to the Abu Dhabi community members for their contributions to support this pioneering initiative, particularly commending Abu Dhabi Commercial Bank for its contribution, representing a model of effective collaboration between the public and private sectors in driving community-focused initiatives. He emphasised that such steadfast commitment serves as a cornerstone for achieving inclusive and sustainable development. With offerings such as capacity-building workshops, networking events, one-on-one advisory support, and flexible membership options, Athar+ reinforces the Authority's long-standing commitment to connecting the community and nurturing an active, empowered social sector. Through the launch of Athar+, the Authority of Social Contribution – Ma'an strengthens Abu Dhabi's position as a regional leader in social entrepreneurship as well as reflecting the Authority's broader vision of enabling a culture of giving, participation, and measurable social progress. About the Authority of Social Contribution – Ma'an Established in 2019 by the Department of Community Development Abu Dhabi (DCD), The Authority of Social Contribution – Ma'an is the Abu Dhabi government's official channel to receive social contributions through a unified platform, dedicated to uniting community efforts and fostering a culture of giving by collecting contributions, directing them towards social priorities, empowering social enterprises, and promoting volunteering to build a cohesive community. The Authority supports projects that address social priorities in the health, education, environment, infrastructure, and social services, aiming to nurture a collaborative and active community by connecting individuals and entities in the public, private, and civil society spheres to support their communities. Contributions made to the Authority of Social Contribution - Ma'an are transparently deployed in full to social projects led by key partners meaning benefactors can maximise the impact their funds have in driving community engagement and providing access to essential resources, programmes, and funding for organisations across Abu Dhabi to achieve their Corporate Social Responsibility and sustainable development goals.

High school honoured with award
High school honoured with award

Yahoo

time3 days ago

  • Lifestyle
  • Yahoo

High school honoured with award

A high school has been recognised for its students' work within the community. Tottington High School has been honoured with Shaw Education Trust's Community Engagement Award. During the academic year, students have been involved in a range of community projects, including the spreading of festive cheer to staff and patients at Fairfield Hospital through the singing of Christmas carols and the delivery of presents. Students also undertook enrichment activities with residents at Abbeywood Residential Care Home, and donated a range of items to the Porchbox Appeal. The school played an important part in the dual ecological and historical project to redevelop Whitehead Gardens in Tottington. Working in partnership with Tottington Civic Pride, a VE Day celebration party for residents was arranged. Students supported the Tottington Litter Pickers in cleaning up the environment (Image: Supplied) Students helped to maintain the local environment in conjunction with the Tottington Litter Pickers. Fundraising also took place for Liv's Trust, a charity set up in memory of former Tottington High School student Olivia Campbell, 15, who tragically lost her life in the Manchester Arena bombing in 2017. Chair of trustees for Shaw Education Trust, Andrew Meehan, thanked all members of the trust. At Fairfield General Hospital, students sung Christmas carols, delivered Christmas cards and presents, and fundraised for the hospital (Image: Supplied) Personal development teacher Neil Wilson said: "This award is a testament to the amazing work that our students undertake in the community, and we would like to thank all of our community partners for their continued collaboration and support. "We look forward to establishing further community partnerships and continuing to support our students to become the changemakers of the future." More information about Shaw Education Trust is available at

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