Latest news with #concierge
Khaleej Times
6 days ago
- Business
- Khaleej Times
From doorstep to destination: The quiet luxury of a credit card that handles it all
Once a simple payment method, the credit card has evolved into something far more dynamic. Today, it serves as a travel companion, a planning tool, and at times, a problem-solver. Among Visa's premium cards, Visa Infinite is designed not just for spending, but for enhancing every step of the traveller's journey. From hotel bookings and car rentals to access to airport lounges and exclusive offers, the Visa Infinite card handles the details that can often slow things down. With built-in protections, it also adds reassurance throughout the journey. The value continues beyond travel. With concierge services, dining benefits, and enhanced security features, Visa Infinite offers practical support for both day-to-day convenience and memorable getaways. It's a credit card built to meet the needs of travelers who want reliability, comfort, and peace of mind – wherever they're going. Visa Infinite goes beyond the definition of a premium credit card. It serves as a gateway to elevated living, supporting everything from once-in-a-lifetime travel to the ease of everyday experiences. Whether facilitating a dream vacation with your family, streamlining a business trip, or enhancing daily routines, the card operates as a discreet yet powerful tool that enriches every aspect of modern life. Travel planning often comes with a long list of logistical challenges. Between coordinating bookings, navigating delays or cancellations, and juggling itineraries, it can quickly become overwhelming. Visa Infinite is designed to remove that friction. It acts as your seamless support system, working behind the scenes to eliminate friction so cardholders can truly enjoy the journey without the usual stress. For those planning a family trip to Disneyland Paris or the Warner Bros. Studio Tour in London, Visa's partnership with BookingBash, the region's first subscription-based e-ticketing platform for global attractions, provides exclusive access and discounts to top destinations. Getting there is not an issue either. Through partnerships with trusted providers such as Avis, SIXT, and GetTransfer, Visa Infinite cardholders receive special offers, enabling travelers to enjoy greater confidence behind the wheel. When it comes to accommodations, the value continues. Visa Infinite cardholders enjoy complimentary rooms and offers through IHG Hotels, and the Visa Luxury Hotel Collection (VLHC), which includes more than 900 handpicked properties around the world. Smarter airports and smoother takeoffs Frequent flyers, business travellers, or spontaneous adventurers alike benefit from Visa Infinite's airport advantages. With access to more than 1,300 airport lounges around the world, cardholders can step away from crowded terminals and relax in comfort. Lounge access is enabled through the Visa Airport Companion digital membership — a single tap opens the door to a more serene travel experience. Goodbye to reaching the airport hours in advance. Cardholders can take advantage of Visa Infinite's partnership with DUBZ, offering discounted home check-in and luggage delivery services for cardholders. That means no more dragging bags through busy terminals, just show up, breeze through, and board with ease. Concierge service that works around the clock Last-minute change in plans? Forgot to make the reservation? Instead of running around, cardholders get the help they need, right when they need it. Visa Infinite's 24/7 concierge service offers assistance when it is needed most, whether for restaurant recommendations, last-minute reservations, special gift arrangements, or travel coordination. Support is available via phone, email, WhatsApp, or through a fully responsive digital concierge portal, giving cardholders flexibility and convenience on the go. This high-touch service ensures that personal needs are met with minimal effort, even in the busiest of schedules. Dining and entertainment made rewarding In partnership with the 'xperience with the ENTERTAINER' app, Visa Infinite cardholders can access a wide array of buy-one-get-one-free offers and discounts across hundreds of retailers in the GCC. These benefits extend beyond dining, covering entertainment venues, spas, wellness treatments, and lifestyle experiences. From fine-dining restaurants and family attractions to luxury pampering and weekend escapes, the program turns everyday outings into elevated, rewarding moments. Security and peace of mind behind every transaction Visa Infinite is founded on the belief that true luxury lies in peace of mind. The card provides a robust suite of protection features designed to function quietly and consistently, offering cardholders a sense of confidence at every stage of their journey. Visa Infinite ensures a high level of security, no matter where cardholders are — at home or abroad — or what they are spending on. Many of its most valuable features work discreetly, supporting and safeguarding daily life without disruption. Among these benefits is comprehensive travel insurance, which covers trip cancellations, medical emergencies, and lost baggage for journeys lasting up to 90 days. Purchase Protection offers reassurance against theft, accidental damage, or non-delivery of eligible items. Extended Warranty coverage doubles the repair period provided by original manufacturers. In addition, Fraudulent Card Misuse Protection helps ensure cardholders are protected in the event of unauthorised transactions. Visa's payment infrastructure is built for both speed, security and worldwide acceptance. Processing nearly 300,000 transactions every minute, Visa applies advanced analytics to each one, evaluating more than 500 unique attributes in real time at every single transaction made at any of Visa's 150 million merchant partners globally. If any irregularities are detected, the system flags them immediately. This allows potential fraud to be addressed without unnecessary disruptions, operating much like a digital security team working around the clock. Underlying all of this is Visa's global commitment to innovation and trust. With more than $10 billion invested in artificial intelligence and cybersecurity, every Visa Infinite transaction is protected by some of the most advanced technology in the world. This constant innovation ensures that financial details remain secure, no matter where or how cardholders choose to spend. More than a card – A lifestyle companion Travel is no longer just about the destination. From the moment plans are made to the moment you return home, Visa Infinite takes the friction out of the process. In a time when convenience matters as much as comfort, and flexibility is as valuable as luxury, Visa Infinite delivers both. Whether you're navigating airports, booking the perfect stay, or simply trying to stay on top of your day, it's a quiet but capable companion that works in the background — so you can stay focused on the moments that matter most. From seamless travel logistics to around-the-clock concierge services and industry-leading security features, Visa Infinite provides cardholders with access to a world that is more efficient, more rewarding, and far more effortless. This is not just a means of payment — it is a passport to a life lived better.
Globe and Mail
27-05-2025
- Business
- Globe and Mail
Stratton Amenities Brings Elevated Concierge Services to Fort Lauderdale-Miami
Delivering Livable Luxury for Residential Communities Fort Lauderdale, FL - Stratton Amenities, the nationwide hospitality leader renowned for transforming everyday living into a seamless luxury experience, is proud to announce the expansion of its South Florida services to Fort Lauderdale and Miami. Building on its successful footprint in Naples, this move delivers Stratton's elevated amenity and vendor‑management expertise to multifamily high‑rises,mixed‑use developments, and condominiums across South Florida's most dynamic coastal markets. Going Beyond Traditional Concierge Services Stratton Amenities goes beyond conventional concierge offerings, delivering a tailored luxury framework that marries five‑star service delivery with genuine warmth. Professionally trained residential front‑desk teams, lifestyle databases, and vendor coordination operate with one guiding conviction: luxury lives in the details. By anticipating needs before they surface, Stratton Amenities concierge teams transform everyday living into an art form—securing last‑minute reservations, arranging a dog‑walker who knows every pup's favorite route, or orchestrating community events that create a sense of belonging. 'Luxury today means more than convenience; it's proactive, personalized service that enriches daily life,' says Christina Marshall, Director of Business Development. 'Our debut in Fort Lauderdale and Miami brings that elevated lifestyle to some of the country's most discerning residents.' A Multilayered Suite of Services Residential Front Desk Concierge Five‑star hospitality professionals who provide security, guest management, and polished first impressions at high‑rise, luxury, and mixed‑use residential communities. Our concierge team is always on hand to offer personalized assistance, ensuring residents feel at home and taken care of. Lifestyle Management Program A full‑service program designed to enhance residents' lives, from community marketing support and event planning to personalized lifestyle databases and vendor coordination. Whether it's curating exclusive events, managing community relations, or coordinating personal requests, our concierge teams tailor each request to meet residents' needs. Package Concierge A sophisticated package management system that ensures secure, timely delivery and retrieval of packages, offering both residents and property managers peace of mind and convenience. Courtesy Patrol Stratton's professionally trained patrol teams provide added security and service to residential communities. They ensure the safety of the property while also offering services such as package pick‑up, general inquiries, and minor maintenance requests, blending security with guest service. Seasonal & Temporary Roles To meet the fluctuating needs of properties during high‑demand periods, Stratton offers seasonal and temporary staffing solutions. From holiday package concierge services to pool concierge services during the summer seasons, we adapt to ensure communities remain well-served year‑round. Setting a New Standard in Fort Lauderdale and Miami Stratton Amenities has built a strong reputation for providing bespoke amenity solutions that transform residential properties into vibrant, service-rich communities. With its recent expansion into South Florida, the company is excited to introduce its Fort Lauderdale concierge services. This new suite of offerings is designed to enhance everyday living in this lively coastal city, adding a touch of luxury and convenience to residents' daily routines. Meanwhile, Stratton Amenities' established presence in Naples serves as a testament to the company's dedication to excellence. The Naples concierge services have consistently raised the bar, offering residents unmatched convenience and an elevated lifestyle experience. These services exemplify Stratton's commitment to delivering exceptional standards in luxury living, setting a high benchmark for their new South Florida locations. Beyond Fort Lauderdale, Stratton Amenities is further expanding its footprint in Miami, a city known for its vibrant culture, luxury lifestyle, and stunning waterfront views. With the launch of concierge services in Miami, Stratton is poised to offer tailored experiences that cater to the diverse needs of this cosmopolitan city, ensuring a personalized touch for its sophisticated residents. Customized, Scalable Solutions Stratton rejects one‑size‑fits‑all models. Every engagement begins with an in‑depth property assessment, followed by bespoke staffing matrices, attire guidelines, scripting, and personalized lifestyle databases. Data‑backed service audits fuel continuous improvement, allowing boutique properties and expansive high‑rises alike to scale services in harmony with resident expectations and ownership objectives. Discover how Stratton Amenities can enhance your property and elevate the lifestyle of your residents. Media Contact Company Name: Stratton Amenities Email: Send Email Phone: 18664899919 Address: 12530 Lebanon Rd Suite 206 City: Frisco State: Texas Country: United States Website:
Travel Daily News
27-05-2025
- Business
- Travel Daily News
Hôtel Belles Rives to oversee concierge services at Riviera Residence Le Provençal
Caudwell partners with Hôtel Belles Rives to deliver luxury concierge services, lifestyle amenities, and exclusive experiences at Le Provençal, French Riviera. ANTIBES, FRANCE – Luxury developer Caudwell has agreed a partnership with the five-star Hôtel Belles Rives to manage the concierge at Le Provençal on the French Riviera, providing residents of the new £300 million plus (GDV) luxury residential address with concierge, lifestyle services, valet parking and the benefit of privileged reservation at the diverse gastronomy, activities and well-being on offer at Hôtel Belles Rives including its one-star Michelin restaurant, famed cocktail bar, spa corner and private beach club. At the gateway to Cap d'Antibes, located adjacent to Hôtel Belles Rives on Boulevard Edouard Baudoin, Le Provençal is the landmark former Hôtel Provençal, built in 1926-27 by architect Lucien Stable for American millionaire Frank Jay Gould, now converted to provide 41 residences, all with secure garaging. Complete with Art Deco styled public areas, cinema, health spa, restaurant, children's playroom, retail boutiques and six acres of landscaped gardens with a 30-metre swimming pool. Le Provençal offers gracious luxury living and amenities unrivalled on the Cote d'Azur. Under the new partnership Hôtel Belles Rives, which is renowned for its luxury and outstanding hospitality, will provide Le Provençal with a range of concierge services that are included in the service charges. The concierge staff will have bespoke uniforms designed to complement the restored iconic building. Managed from a dedicated concierge room the services include concie welcoming guests, valet parking, managing post and deliveries and operating and booking the health spa. Residents at Le Provençal will benefit from privileged reservations, subject to availability, at each of the restaurants at the Hôtel Belles Rives, from the Michelin-starred La Passagère, its beachfront La Plage, the famous Bar Fitzgerald, and Paseo, the convivial all-day dining at Hôtel Juana, as well as beach chairs available at the private beach. In addition, the luxury Swiss skincare house, Valmont, offers a jewel-box of a spa at the hotel where facials and body treatments are on offer. With snacks and drinks served at the water's edge the private beach includes loungers, and a pontoon with a private landing for tenders ferrying guests arriving from superyachts berthed in the Bay of Golfe-Juan. With professional lifeguards on duty daily the private beach can also provide on a tariff basis Le Provençal guests with swimming lessons, water-skiing, pedalos and paddleboards. On a tariff basis, residents of Le Provençal can also benefit from apartment cleaning, bed linen clean and turn down and the provision of flowers. Other concierge services include restaurant bookings, the organisation of museum visits, day trips and cultural tours; the hire of a chauffeur driven Bentley Flying Spur or Mercedes S-class limousine for airport transfer or other Riviera journeys; access to an exclusive collection of Ferrari, Mercedes and BMW sportscars that can be rented during a stay and the hire of skippered motoryachts. Golf enthusiasts can have access to the world-renowned Mougins Golf & Country Club and Golf Club Cannes-Mandelieu whilst teenagers and children can benefit from personalised sports and leisure activities including tennis lessons, dance, games, gym, art classes and French language lessons. The new partnership reunites two iconic buildings which have a unique shared heritage. Hôtel Belles Rives and Hôtel Provençal (now Le Provençal) helped provide the glamorous backdrops for American author F. Scott Fitzgerald's life on the French Riviera during the 1920s and 1930s, which had a key influence on The Great Gatsby, completed in 1925, ironically celebrating the centennial of its release this year, and Tender is the Night which he penned between 1925 and 1933. Hôtel Belles Rives was originally a private residence known as Villa St. Louis which was rented in the summer of 1926 by Fitzgerald, his wife Zelda and their daughter Scottie where the couple socialised with their bohemian circle who included Gertrude Stein, Picasso, Dorothy Parker and Ernest Hemingway. One evening Fitzgerald persuaded musicians performing at a restaurant in Juan-les-Pins to come to Villa St. Louis and perform until dawn, an event that helped to inspire the creation of the hotel's famous Bar Fitzgerald. In 1929 the Villa St. Louis was extended and remodelled into the now iconic Hôtel Belles Rives. The adjacent Hôtel Provençal, opened in 1927, provided another Riviera setting where Fitzgerald, Zelda, and their famous friends liked to socialise, the cocktail bar hosting the Fitzgeralds, Picasso, Ernest Hemingway and Sir Winston Churchill. Hôtel Provencal closed for refurbishment in 1977 and never reopened, its future uncertain until it was acquired in 2014 by luxury developer Caudwell. For the restoration Caudwell has worked alongside Parisian architecture and interior design house Affine Design, renowned for the renovation of celebrated hotels such as the Hôtel de Crillon, Hôtel de Paris and Hôtel Shangri-La Paris. Le Provençal is scheduled for completion in summer 2025 with the building's restored public areas including a porte cochère, grand reception lobby and a rotunda with an Ottoman style domed gold leaf ceiling. There is also an Art Deco inspired 16-seat cinema and a 2,155 (200 sq.m.) health spa. Inside the spa a serene sanctuary of wellness beckons with a semi-circular tinted mosaic spa pool with a feature waterfall and jets, an inviting Jacuzzi, vitality pool and submersed beds. Complemented by a sauna, a hammam, a cold plungepool, an ice fountain, hydrotherapy jets and soothing hot stone benches for a deeply rejuvenating experience. There is also a gymnasium, treatment room, fitness studio and a separate female steam room and sauna in the ladies changing rooms. Residents will be able to book health, beauty and spa treatments and private fitness and gym coaching through the concierge. The 41 residences are up to 9,440 (877 sq.m.) in size, and include lateral apartments, penthouses and garden houses/villas. Most of the residences offer outside terraces and views of the sea, with most also benefitting from views of the Alps. Located across the 8th to 11th floors the three penthouses, each with six bedroom suites, all have a private mosaic lined swimming pool and offer panoramic views along the French Riviera including views of Cap d'Antibes, Nice, Monaco, Cannes and the Alps. John Caudwell, British businessman, philanthropist and Founder of Caudwell says: 'The partnership with the Hôtel Belles Rives provides Le Provençal with outstanding 5-star concierge and lifestyle services, valet parking and the benefit of privileged reservation at the Hótel Belles Rives restaurants, cocktail bar and private beach. The concierge security and services such as apartment cleaning, bed linen clean and turn down and airport transfer provide Le Provençal with the perfect lock-up-and-leave offering for second home owners and a premium buy-to-let opportunity for investors.' Stéphane Vuillaume, Director & General Manager at Hôtel Belles Rives, says, 'For nearly a century, Hôtel Belles Rives has embodied the golden age of Riviera hospitality, where timeless elegance meets the refined art of personalized service. Our conciergerie upholds the storied tradition of the grand hotels of Europe, anticipating every need and crafting experiences that capture the effortless glamour of the Côte d'Azur. Residents of Le Provençal will have access to this unparalleled level of service, along with world-class wellness, leisure, and cultural offerings—including our renowned private beach, a cherished retreat on Cap d'Antibes that has welcomed discerning travelers for generations.'
Associated Press
24-05-2025
- Business
- Associated Press
The Future of Getting Things Done: Clevertone Launches 24/7 Concierge Support for Everyday Life
Clevertone revolutionizes personal and business concierge services with AI-powered, password-secured support, offering plans starting at $25/month worldwide. United States, May 24, 2025 -- Clevertone Revolutionizes Personal and Business Concierge Services with 24/7 AI-Enhanced Support What was once a luxury is now a necessity for modern life. Clevertone, co-founded by entrepreneur John Daniel, is transforming how individuals and businesses manage daily demands by offering real human concierge support, enhanced by proprietary AI technology, around the clock. Headquartered in Miami, Florida, with global offices in Peru, India, Israel, and Portugal, Clevertone makes professional task management accessible and secure for a wide range of clients starting at just $25 per month. Tailored Plans Designed for Diverse Clientele Clevertone serves a broad spectrum of customers with plans that meet unique lifestyle and business needs. Busy mothers rely on Clevertone for meal ordering, online shopping, and event planning. Elderly clients benefit from emergency contact management and SOS support. Entrepreneurs and small businesses utilize Clevertone for booking travel, making dinner reservations, handling back-office tasks, and appointment scheduling. For business clients, Clevertone operates a 24/7 BPO call center that supports multiple industries and departments, offering scalable solutions for enterprise-level operations. This service enables businesses to streamline customer support, manage appointments, and oversee operational functions efficiently. Simple, Secure, and Seamless: How Clevertone Works Using Clevertone's software is straightforward. Clients connect their communication channels—phone, email, text, or app—and Clevertone's live agents, backed by AI, take over task management without the need to share passwords. The proprietary platform is 100% password-secured, ensuring client information remains private while allowing secure delegation of sensitive tasks. 'Clevertone was built on one belief: people shouldn't have to sacrifice their time to keep up with life,' says co-founder John Daniel. 'We created a service that's as personal as it is powerful—so anyone can delegate the small stuff and focus on what truly matters.' Empowering Both Individuals and Businesses Clevertone's hybrid approach combines live human support with advanced AI tools to provide rapid responses and customized solutions 24/7. Whether it's a personal errand or a complex business function, Clevertone's team is equipped to handle requests with efficiency and discretion. For SMBs and Enterprise, Clevertone offers scalable solutions for major enterprises, handling functions such as content moderation, digital customer experience, administrative and back-office support, sales and conversion optimization, digital transformation, data annotation and model training, data structuring and management, automation and process optimization, collection management, compliance monitoring, and talent acquisition outsourcing. Supported by a global network of agents, these services help reduce operational overhead and improve client engagement, contributing to increased productivity and service quality. About Clevertone Clevertone is a personal and business concierge service offering affordable, secure, and comprehensive 24/7 support powered by live agents and proprietary AI technology. Founded by co-founder John Daniel, the company is headquartered in Miami, Florida, and maintains offices in Peru, India, Israel, and Portugal. Clevertone aims to simplify life and work for individuals and businesses across industries through a combination of human expertise and innovative software. Media Contact Clevertone Team Co-founder, Clevertone Phone: +1 (415) 687-0415 Email: [email protected] Clutch: Contact Info: Name: Clevertone Team Email: Send Email Organization: Clevertone Website: Release ID: 89160852 In case of detection of errors, concerns, or irregularities in the content provided in this press release, or if there is a need for a press release takedown, we strongly encourage you to reach out promptly by contacting [email protected] (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Our efficient team will be at your disposal for immediate assistance within 8 hours – resolving identified issues diligently or guiding you through the removal process. We take great pride in delivering reliable and precise information to our valued readers.
Yahoo
17-05-2025
- Business
- Yahoo
Concierge firm founded by Queen's nephew hunts buyer
Quintessentially, the luxury concierge service founded by the Queen's nephew, is in talks to find a buyer months after it warned of "material uncertainty" over its future. Sky News has learned that the company, which was set up by Sir Ben Elliot and his business partners in 1999, is working with advisers on a process aimed at finding a new owner or investors. City sources said this weekend that Quintessentially was already in discussions with prospective buyers and was anticipating receipt of a number of firm offers. Sir Ben, the former Conservative Party co-chairman under Boris Johnson, owns a significant minority stake in the company. The Quintessentially group operates a number of businesses, although its core activity remains the provision of lifestyle support to high net worth individuals including celebrities, royalty, and leading businesspeople. It also counts major companies among its clients and offers services such as organising private jet flights and performances by top musicians. The sale process is being overseen by a firm called Beyond, although further details, including the price that the business might fetch, were unclear on Saturday. One insider said parties who had been contacted by Beyond were being offered the option to buy a controlling interest in Quintessentially. This could be implemented through a combination of the repayment of outstanding loans, an injection of new funding into the business, and the purchase of existing shareholders' interests, they added. Quintessentially's founders, including Sir Ben, are thought to be keen to retain an equity interest in the company after any deal. In January 2022, newspaper reports suggested that Quintessentially had been put up for sale with a valuation of £140m. Deloitte, the accountancy firm, was charged with finding a buyer at the time but a transaction failed to materialise. Sir Ben, who was knighted in Mr Johnson's resignation honours list, turned to one of Quintessentially's shareholders for financial support during the pandemic. World Fuel Services, an energy and aviation services company, is owed £15.5m as well as £3.5m in accrued interest, according to one person close to the process. The loan is said to include a warrant to convert it into equity upon repayment. Read more from Sky News: Quintessentially does not disclose the number or identities of many of its clients, although it said in annual accounts filed at Companies House in January that it had increased turnover to £29.6m in the year to 30 April 2024. The accounts suggested the company was seeing growth in demand from clients internationally. "During the last year, we have not only renewed important corporate contracts like Mastercard, but have also expanded by adding new corporate clients like Swiss4 in the UK, R360 in India, and Visa in the Middle East and South America," they said. In its experiences and events division, it won a contract to work with the Red Sea Film Festival and to provide corporate concierge services to the Saudi Premier League. It added that Allianz, the German insurer, BMW, and South African lender Standard Bank were among other clients with which it had signed contracts. The accounts included the warning of a "risk that the pace and level at which business returns could be materially less than forecast, requiring the group and company to obtain external funding which may not be forthcoming and therefore this creates material uncertainty that may cast ultimately cast doubt about the … ability to continue as a going concern". This weekend, a Quintessentially spokesman declined to comment on the sale process.
