Latest news with #consumerfeedback
Yahoo
17 hours ago
- Business
- Yahoo
3 in 4 consumers want property agents to stay updated by closing at least one deal a year: Survey
SINGAPORE - Three in four consumers expect property agents to facilitate at least one transaction per year so that they stay familiar with the latest rules and guidelines. A public perception survey of the real estate agency industry also showed a record high of 92 per cent consumer satisfaction with property agent services. While consumers were satisfied with the services, the survey found that they hoped property agents would improve in several areas, said Senior Minister of State for National Development Sun Xueling on June 18. One such area was conducting checks to ensure that property transactions are carried out in line with the laws and regulations, according to the survey by the Council for Estate Agencies (CEA). Ms Sun was speaking to property agents at the Singapore Estate Agents Conference held at the Lifelong Learning Institute in Paya Lebar. The conference is organised by the Singapore Estate Agents Association (SEAA). The survey found that 74 per cent of respondents expected property agents to close at least one deal each year. Ms Sun said consumers also wanted agents to improve their understanding of client needs and offer relevant professional advice, as well as negotiate better prices and terms for their clients. CEA said in December 2024 that it was assessing whether property agents should be required to facilitate a minimum number of transactions in order to renew their licence, following concerns raised during industry engagement sessions. When asked about the status of the review, a CEA spokesman referred The Straits Times to its December statement. More than 1,500 respondents participated in the CEA survey from October to November 2024. Of these, 1,004 respondents had engaged property agents in the year before the survey, and the remaining 505 respondents were considering to do so within two years. Consumer satisfaction was at a record high of 92 per cent, compared with 77 per cent in 2021 and 85 per cent in 2018. The survey is conducted every three years. Ms Sun said: 'This is the highest since the survey was first conducted in 2012, and is a testament to the industry's sustained efforts in uplifting professional standards and strengthening consumer trust.' Singapore must remain committed to combatting money laundering and terrorism financing in order to remain a clean and trusted financial centre for business and property transactions, she said. Property agencies and agents are crucial gatekeepers in protecting the real estate sector from illicit activities, which is why the Ministry of National Development in April passed a Bill to strengthen penalty frameworks, she added. The Anti-Money Laundering and Other Matters (Estate Agents and Developers) Bill was passed to impose the maximum penalties on a per-breach basis rather than a per-case basis. Property agencies and agents will also be required to conduct due diligence measures on unrepresented counterparts. Ms Sun also lauded efforts by property agents to use artificial intelligence apps and tools developed by their agencies to generate information for their clients, such as property trends and financial calculations. Agencies should also continue to digitalise and streamline the property transaction process to provide better and faster customer service, she said. At the conference, SEAA president Adam Wang announced that SEAA and the Institute of Estate Agents have merged to form a new industry body – the Singapore Institute of Estate Agents. With over 15,000 property agents and agency leaders as members, the body will represent their interests as well as work with the Government to advance professionalism and long-term industry sustainability, he added. SEAA said in a statement that the proposed name is currently pending approval from the Registry of Societies. There were a total of 36,058 registered property agents and 1,046 property agencies at the start of 2025, according to CEA's website. On June 18, a new platform to facilitate co-broking among the members of SEAA was launched. Co-broking refers to a situation where two or more salespersons, representing different parties in a transaction, work together to complete the deal. Mr Wang said the platform, which was developed by property portal EdgeProp, allows its members to post and collaborate on property listings in a secure space. 'It helps address rising operational costs for agents and reinforces SEAA's commitment to equipping our members with innovative, effective tools,' he said. The launch comes amid rising costs of agent packages over the years, with PropertyGuru's packages costing $1,400 to more than $20,000 in 2025. The platform by SEAA and EdgeProp will be free for members until the end of 2025. Thereafter, they will have to pay a subscription fee – at an affordable rate, said SEAA. Isabelle Liew is a journalist at The Straits Times. She covers housing issues in Singapore, with a focus on public housing. Source: The Straits Times © SPH Media Limited. Permission required for reproduction Discover how to enjoy other premium articles here
Associated Press
21-05-2025
- Health
- Associated Press
Consumers Find LivRing® Effectively Addresses Needs for Vaginal Dryness Relief
'I was particularly encouraged by the positive correlation between the reported increases in excitement and desire for intimacy connected to the use of the LivRing.'— Dr. Sheryl A. Kingsberg SALT LAKE CITY, UT, UNITED STATES, May 21, 2025 / / -- J3 Bioscience, a commercialization-stage women's health company, today announced consumer feedback results from LivRing® users that underscore the product's robust performance in providing long-lasting moisturization and lubrication. The findings demonstrate the effectiveness of LivRing in addressing symptoms commonly associated with vaginal dryness - the second most common symptom of menopause - offering a meaningful new option to women seeking clinically tested, non-hormonal, and readily accessible solutions. Summary of Feedback: In a recent consumer feedback review, participants evaluated their experience using a standardized 5-point Likert scale where a rating of (5) corresponded to 'Very Satisfied,' indicating a high level of satisfaction with positive statements regarding the attributes of LivRing, while a rating of (1) represented 'Very Unsatisfied' reflecting minimal or no perceived benefit. The consumer feedback data revealed consistently high levels of satisfaction across all key areas of measurement including: - Perception and First Impressions: Participants reported favorable initial responses, indicating that the product met or exceeded expectations in terms of appearance and physical dimensions. - Daily Use and Comfort: When asked whether they could feel LivRing during daily use, participants gave LivRing an average score approaching 5, and 91% of participants either never or almost never noticed it. - Confidence and Sexual Excitement: Participants reported that their confidence and excitement around sexual activity were positively impacted. - Overall Satisfaction and Advocacy: The overall experience score, along with participants' intent to continue using LivRing, and the likelihood to recommend LivRing all scored very high. J3 Bioscience Board member and Chief of Behavioral Medicine at University Hospitals Cleveland Medical Center, Dr. Sheryl A. Kingsberg added, 'I'm very encouraged by these data as they underpin some important benefits to women that are looking for a non-prescription product. Conditions like vaginal dryness can often have a negative impact on sexual arousal as well as a desire for intimacy. As a researcher in the field of sexual health and medicine, I was particularly encouraged by the positive correlation between the reported increases in excitement and desire for intimacy connected to the use of the LivRing.' 'These results validate our scientific approach to addressing unmet needs in women's health,' said John Fair, President and CEO of J3 Bioscience. 'LivRing is an FDA-cleared, fast-acting, long-lasting, hormone-free product designed to treat the symptoms commonly associated with vaginal dryness, and sets a new standard in the category. We are excited to offer a new treatment option to the millions of women seeking relief from this life-altering condition.' LivRing was designed to offer relief for women experiencing vaginal dryness, which presents with intimacy-related issues, such as lack of lubrication and moisturization, as well as non-intimacy concerns, including persistent and uncomfortable itch or irritation. LivRing is the first and only FDA-cleared, over-the-counter vaginal ring designed to provide a continuous benefit of up to 7-days for each ring, which is the longest in the category. About J3 Bioscience, Inc.: J3 Bioscience, Inc. is a commercialization-stage, specialty women's health and wellness company headquartered in Salt Lake City, Utah. Focused on conditions that impact women throughout the course of their lives, J3 Bioscience develops innovative solutions that address long-overlooked needs in women's health. With a strong commitment to clinical integrity, user-centered design, and long-term impact, J3 Bioscience is advancing a new standard of care in women's health. About LivRing: LivRing®, is the first and only intravaginal ring that is FDA-cleared as a vaginal lubricant and vaginal moisturizer. LivRing is available without a prescription and represents a new and effective solution for women experiencing vaginal dryness. For more information, please visit Media Contact: Madelyn De Los Santos Putnam Insights LLC [email protected] Legal Disclaimer: EIN Presswire provides this news content 'as is' without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
Daily Mail
16-05-2025
- Entertainment
- Daily Mail
Furious Aussie mum's explosive rant over 'changes' to Cadbury's Roses chocolates - and she's not alone: 'Please explain'
An Aussie mum's brutal assessment of Cadburys Roses chocolate boxes has sparked a fierce debate online - and now, the iconic chocolate brand has weighed in too. Fiona Morris, a cleaning industry business coach from Newcastle, NSW, unleashed an expletive-laden tirade on TikTok, venting her disappointment about the 'lack of filling' in 'modern day Roses'. 'I'd like to speak directly to the head chocolate mother f****** at Cadbury,' Fiona said while brandishing a recently purchased box of the treats. 'We need to talk about modern day Roses chocolates. They're s***,' she continued in the viral video, which has been viewed over 537,000 times and received 29,000 likes. The entrepreneur proceeded to rant about her specific gripes with the revamped Cadbury Roses, which ultimately boiled down to a perceived overall decline in the quality of the product. The Cleaning Collective founder's biggest issue was with the reduced filling ratio within the individual treats - which she believed were now '90 per cent plain chocolate'. 'Now, I'm not a big fan of chocolate [alone]. I like the stuff in the middle,' she explained. To demonstrate her argument about the declined amount of filling, Fiona proceeded to unwrap and bite open a Turkish Delight flavoured chocolate, revealing a sliver of filling inside, which she added had 'no flavour'. 'It's 90 per cent f****** chocolate,' she argued. 'Cadbury, this is literally a block of chocolate dressed up in Santa Claus s***,' she added, gesturing to the brightly coloured individual wrappers. The video also saw Fiona call out the specific absence of formerly popular Roses flavoured chocolates, which she perceived to have been removed from the revamped boxes. Her major issue was with the lack of a Cherry Ripe flavoured chocolate. 'Where did the Cherry Ripe go? Please explain,' Fiona said. She also suggested the boxes were lacking in 'a proper caramel'. 'And where is the one with the nut in the middle?' she asked. The video shared to Fiona's @CleanBizCoach social media account also questioned the new inclusion of the Passionfruit Delight flavoured chocolate. 'What in the millennial… new age s*** is this?' she ranted. After tasting it, Fiona conceded that the passionfruit flavour was 'not terrible' – but took issue with the minimal amount of filling. 'Again, all chocolate,' she complained. The cleaning expert concluded her tirade with a jab about how Cadbury never previously marked down the price of Roses boxes. 'But now they're constantly half price because they're s***,' Fiona said. The current retail price of Cadbury Roses Boxed Chocolates 420g in both Woolworths and Coles is $20. At Coles, they're on sale this week at a 50 per cent discount, reduced to $10. The video has blown up online, with thousands of people chiming into the comments, largely in agreement with the Aussie mum's assessment. 'They're so disappointing now,' read one reply. 'They fill them with absolutely hideous flavours and literally zero flavour you're right,' read another. FEMAIL spoke to Fiona, who said she'd bought the chocolates for herself as a treat around Mother's Day because she had fond childhood memories of enjoying them with her late mother and grandmother. After posting the video, Fiona said she was stunned by 'the reaction of hundreds of people agreeing'. 'Clearly they've dropped the quality over the years,' she said. Despite her video specifically calling out Cadbury to address her feedback, Fiona confirmed that the iconic chocolate brand 'hasn't reached out'. As a small business owner who prides herself on providing a quality service to her clients and customers, Fiona added that she felt her experience serves as a 'timely reminder' to businesses of all sizes to strive to 'listen' to their customers and do 'better'. A Cadbury spokesperson told FEMAIL the team accepts that everyone has 'different tastes' but hopes to be 'treated with kindness and respect' from customers. 'For more than 75 years, Cadbury Roses have been a simple way to say thank you, share a moment, or show you care,' they said. 'We're always listening to our consumers and understand that everyone has different tastes - not every chocolate will be for everyone and that's okay. 'At the heart of Roses is a tradition of gratitude, generosity and sharing something special, and we hope that same spirit extends to how our team is treated, with kindness and respect.' With regard to specific issues raised by Fiona about the altered contents of Roses boxes, the Cadbury spokesperson confirmed: 'In 2023, we reintroduced some of the iconic soft centre flavours Australians told us they missed, like Strawberry, Orange and Peppermint Crèmes - alongside a new flavour, Passionfruit Delight'. Fiona's video attracted a swathe of comments, many wholeheartedly agreeing that they missed the filled chocolates from the original Roses box. 'Where's the strawberry cream? Orange cream? Mint cream?' questioned one commenter. 'They need to bring back the raspberry barrels from the 90s,' said another. 'Don't get me started on the peppermint chip trash replacing the old mint creme!' read another reply. 'The nut with the swirl … where he at?' added another. In response to the nut comment, another suggested they appeared to have been replaced with a chocolate with 'nut [that] is just crushed up and mixed through'. They added: '[T]hey should never have changed it as it's not the same.' Other commenters also offered an explanation to Fiona's claim about the missing cherry ripe flavour. 'It was called 'Cherry Heaven' because it wasn't the shape of a Cherry Ripe, but it was the exact same recipe,' read one reply. According to the reverse side of the box, Cadbury Roses currently contain ten flavours: Classic Milk, Strawberry Crème, Orange Crème, Peppermint Crème, Hazelnut Swirl, Passionfruit Delight, Classic Caramel, Turkish Delight, Vanilla Nougat and Caramel Deluxe.
