Latest news with #customerexcellence
CNA
5 days ago
- Business
- CNA
DBS named world's best bank as part of global awards
SINGAPORE: DBS has been recognised as the world's best bank at the Euromoney Awards for Excellence 2025. This achievement marks the third time that the bank has received Euromoney's top accolade since 2019, said DBS on Friday (Jul 18). "The recognition is a testament to DBS' solid financial performance, unwavering commitment to customer excellence, relentless focus on innovation and strong sense of purpose," it added. Dominic O'Neill, the head of Banking at Euromoney, said in the citation for the award that DBS stood out because of "its future-forward approach, focus on trust and reliability, and proven ability to realise value from technology investments" at a time of economic uncertainty and rapid technological change. "The bank's agile-at-scale transformation has shown fruits in revenues and customer satisfaction, and low staff turnover rates are a result of investing in its employees throughout their careers, and of an underlying sense of purpose, including to social and environment causes," he said. "DBS has also demonstrated how banks can steer their organisations towards excellence in customer service. All this has had an impact on its financial results and shareholder returns, which have both reached record levels." Southeast Asia's largest bank was also awarded the titles of world's best bank for customer experience and world's best bank for corporate responsibility, for the first and second time, respectively. "Innovation and purpose are integral to the DBS culture, driven by our desire to make banking simpler and more effortless for customers, as well as to do real things for real people," said DBS CEO Tan Su Shan. "To be recognised for our commitment to customers and society, who are at the heart of everything we do at DBS, is very gratifying. We will continue to be that trusted, purpose-driven and transformative partner that everyone can count on." This latest recognition as the world's best bank marks the eighth time that DBS has been acknowledged for its global leadership. In 2024, DBS reported a total income of S$22.3 billion (US$17.3 billion) and a net profit of S$11.4 billion, both new records for the bank. Its return on equity of 18 per cent was one of the highest among developed market banks, it said in February.
National Post
23-06-2025
- Automotive
- National Post
HGreg Receives the Canadian Business Excellence Award for the Third Year in a Row
Article content MONTRÉAL — HGreg has been named recipient of the Canadian Business Excellence Award in the Private Sector for the third year in a row. Awarded by Excellence Canada, this prize recognizes the best practices in customer service, employee mobilization and innovation in the workplace among Canadian businesses. Article content 'This acknowledgment greatly affirms our company's vision and strategy, which are rooted in innovation and proactive customer service,' says John Hairabedian, President of HGreg. 'Being one of only a handful of companies to be honored nationwide is a testament not only to our performance, but also to the trust our customers place in us day after day.' Article content The winners will be honoured at an event held at Toronto's Eglinton Grand on September 23. The ceremony is part of Excellence Canada's Ruby Jubilee, marking 40 years dedicated to the promotion of organizational excellence across the country. Article content About HGreg Article content Founded in 1993, HGreg is committed to simplifying the vehicle-buying process through values of excellence, transparency, the judicious use of technology and a refreshingly customer-focused philosophy. Supported by a team of passionate car enthusiasts, HGreg operates dealerships in Québec and the United States, offering both new and pre-owned vehicles. Article content To find out more, visit About the Canadian Business Excellence Awards Each year, the Canadian Business Excellence Awards are presented nationwide by Excellence Canada in collaboration with PwC Canada. This special designation aims to recognize companies that employ a strategic approach to boost performance and meet their objectives, regardless of their industry. Article content Article content Article content Article content Article content Contacts Article content For further information:
Yahoo
23-06-2025
- Automotive
- Yahoo
HGreg Receives the Canadian Business Excellence Award for the Third Year in a Row
MONTRÉAL, June 23, 2025--(BUSINESS WIRE)--HGreg has been named recipient of the Canadian Business Excellence Award in the Private Sector for the third year in a row. Awarded by Excellence Canada, this prize recognizes the best practices in customer service, employee mobilization and innovation in the workplace among Canadian businesses. "This acknowledgment greatly affirms our company's vision and strategy, which are rooted in innovation and proactive customer service," says John Hairabedian, President of HGreg. "Being one of only a handful of companies to be honored nationwide is a testament not only to our performance, but also to the trust our customers place in us day after day." The winners will be honoured at an event held at Toronto's Eglinton Grand on September 23. The ceremony is part of Excellence Canada's Ruby Jubilee, marking 40 years dedicated to the promotion of organizational excellence across the country. About HGregFounded in 1993, HGreg is committed to simplifying the vehicle-buying process through values of excellence, transparency, the judicious use of technology and a refreshingly customer-focused philosophy. Supported by a team of passionate car enthusiasts, HGreg operates dealerships in Québec and the United States, offering both new and pre-owned vehicles. To find out more, visit About the Canadian Business Excellence AwardsEach year, the Canadian Business Excellence Awards are presented nationwide by Excellence Canada in collaboration with PwC Canada. This special designation aims to recognize companies that employ a strategic approach to boost performance and meet their objectives, regardless of their industry. View source version on Contacts For further information: Noémia L'Heureux-DaigneaultHGreg450 472-7272, ext. 1183noemia@ Aline BedrosTorchia Communications514-250-2332aline@
