6 days ago
Moment McDonald's customer jumps over the counter and starts brawling with staff in London
An X post shows the shocking moment a McDonald's customer jumps over the counter to fight with members of staff.
The clash with workers appeared to take place in a branch of the fast-food restaurant in west London, and the clip filmed by a delivery driver showed a raging man as he initially violently threw something over the counter.
The angry man then jumped on top of the counter and over into the kitchen area, where he lunged for a particular member of staff and appeared to try to throw a punch at him as two others grappled with him to hold him back.
The workers raised their voices to reason with the man as startled onlookers scattered backwards as they watched on.
The customer then went in for another punch, which visibly frightened the staff member, whose colleague covered him with his arms to hold back the attacker.
Still holding on to each other, the two men slowly retreat into the kitchen but the enraged customer was relentless and pursued them.
The two workers were clearly keen to discourage further violence but things soon escalated even further, and the customer tackled the worker he originally threatened.
The other staff member tried to pull them apart but with the burly customer's back to him, he struggled to properly intervene.
Another worker rushed to help, with the two of them eventually managing to pull the man off of their colleague.
Desperate to bring the tussle to an end, they were forced to grab the customer's shirt to drag him away - which seemed to almost come off him amid his exertions.
A crowd of delivery drivers watched, seemingly lost for words by the suddenness of the fight, as others in the restaurant shouted in shock.
A female staff member called out for their help: 'Can you help us, please? Drivers, please! Drivers, can you help us?'
A McDonald's spokesperson said: 'The safety and security of our people and our customers is our utmost priority it is completely unacceptable to see anyone behaving this way.
'We have a zero-tolerance policy when it comes to violent and anti-social behavior, and we are currently assisting the police with their enquiries.'
