Latest news with #cyberattack
Yahoo
8 hours ago
- General
- Yahoo
Cellcom users in Door County were unable to call 911 to report a camper fire
A camper owner and a local Door County fire chief were repeatedly unable to contact emergency services by calling 911 through their Cellcom service provider during efforts to extinguish a camper fire May 27. Cellcom says 911 service should have been working as it continues to recover from a cyberattack that shut down most of its phone services since May 14. Southern Door Fire Department Chief Rich Olson said he received a call at about 12:20 a.m. May 27 from the owner of a property on County J in the town of Clay Banks, who knew Olson's personal cellphone number, about the camper fire. "(The property owner) told me (the camper owner) attempted to call 911 four times but could not get through," Olson said. After being told of the fire, Olson then tried calling 911 himself through his phone but also couldn't make contact. He said he then used the department's nonemergency paging system to dispatch responders to the scene of the fire. The camper owner's and Olson's phones use Cellcom, whose customers have been the victims of outages since the night of May 14 following what is now being reported as a cyberattack. Cellcom customers generally have been able to call other Cellcom users but not users of other phone service carriers. Cellcom and its parent company, Howard-based Nsight, issued a Facebook post May 19 that said 911 calls made through Cellcom were working, as well as SMS texts, internet service, other communication apps such as WhatsApp and calls to other Cellcom users. Customers continued to have difficulty making calls to non-Cellcom phone lines, although a May 27 update on the company website said, "Services, including both inbound and outbound calling and text messaging, are performing well for most customers following recent restoration efforts." It also said problems may crop up intermittently as stabilization of the system continues, and those having problems should try rebooting their phones before contacting customer support. In a statement issued following the camper fire, Cellcom didn't directly address the claims of being unable to call 911 but said it followed protocols from the federal government to maintain 911 access by rerouting those calls to other networks in case of an outage. "We are sorry to hear about the recent camper fire incident," the statement said. "There are longstanding, industry-wide federal protocols in place to protect access to 911 during any carrier-specific outage. These protocols ensure that emergency calls are rerouted through other available networks during any carrier outage. We followed those protocols in full and our systems remained in compliance since the outage began." Cellcom did not immediately respond to the Door County Advocate if the company was looking into the matter, or planning to do so. The camper is a total loss, and it's not known what started the fire. The owner, who asked not to be identified, said the camper, a new one he has owned for about a month and a half, was unoccupied and nothing was plugged in at the time. He said even if his first 911 call had connected, he thinks the camper would've been a total loss because it was engulfed by flames already. The owner said responders arrived within minutes, and Olson said five Southern Door firetrucks and 14 firefighters were on hand to fight the blaze for about an hour, with an assist from the Brussels-Union-Gardner Fire Department. Although the camper owner feels a successful 911 call wouldn't have saved the camper, both he and and Olson said they were disappointed the system failed them when they needed it. "My understanding is, it should have worked," Olson said. "It's disappointing that the 911 system didn't work. I hope (the outage is) resolved pretty soon." Contact Christopher Clough at 920-562-8900 or cclough@ MORE: Popular Door County performer raising funds for first new album in years MORE: Former Sister Bay health care building is now a small business center FOR MORE DOOR COUNTY NEWS: Check out our website This story was updated to add new information. This article originally appeared on Green Bay Press-Gazette: Cellcom users in Door County unable to call 911 to report a fire
Phone Arena
9 hours ago
- Business
- Phone Arena
T-Mobile settlement checks now going out and they appear to exceed expectations
After months of waiting, T-Mobile is finally sending out payments to its users affected by the 2021 data breach. In February, it was reported that the settlement checks would start going out soon, with an update on the settlement website pegging April as the target month. The website later said that the payment was delayed until May. In 2021, a cyberattack exposed the personal information of 76 million T-Mobile customers in the US. T-Mobile agreed to pay $350 million to settle a claim against it by customers for not adequately protecting sensitive information. It looks like notice of payments are now being sent to T-Mobile users affected by the breach. Some users have received a Virtual Prepaid Mastercard while others have had direct deposits into their Zelle accounts. The mode of payment depends on the payment option you chose. —rruhrruh, Reddit user, May 2025 —Iluvorlando407, Reddit user, May 2025 —lerriuqS_terceS, Reddit user, May 2025 Some customers aren't sure if the emails about the payments are legitimate, but according to the settlement website, the distribution of payments has indeed started. The website notes that the payments will be sent out over the following several weeks. — T-Mobile settlement website Customers who spent money to mitigate the impact of the breach were promised up to $25,000, while others were told to expect $25, or $100 if they lived in California on August 1, not clear how much each user has received, but two user say they got $56.54, which is more than $25 promised. This might be because there were fewer claims than expected. Of course, $56.54 isn't a huge amount, but it's important to remember that the $350 settlement fund will also be used for other expenses such as paying attorney's fees and providing identity defense services. Besides, the settlement payments aren't necessarily so much about compensating customers for what they went through as they are about serving as a statement about holding huge corporations accountable for their inactions and oversights. Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Buy at Total Wireless
Yahoo
11 hours ago
- Politics
- Yahoo
Russian hackers target Greek company
Nespresso customers in Greece received a notification on 21 May about a possible personal data leak following a cyberattack on its logistics partner, Orphee Beinoglou International Transportation. Source: Ekathimerini, as reported by European Pravda Details: In February 2025, a Russian-speaking ransomware group called Clop claimed responsibility for the attack. The compromised data may include the names, phone numbers, addresses, email addresses, and tax numbers of customers who submit invoices. Nespresso advised customers to be cautious about emails or phone calls asking for personal or financial information. They should also avoid opening links or attachments from unknown sources and use security software on their devices. A representative of Orphee Beinoglou confirmed the breach, stating that the company had notified its partners, ensured that no financial data had been leaked, and strengthened its security measures. The Clop group, which has been active since 2019, was brought to the FBI's attention in 2023 due to attacks on US federal agencies. Experts recorded 384 violations by Clop in 2023. The Greek Data Protection Authority and the National Cybersecurity Authority were informed. Separately, Adidas customers in Greece received similar messages. Background: On 29 May, Polish Prime Minister Donald Tusk announced the extension of the BRAVO and BRAVO–CRP alert levels due to increased hybrid threats from Russia and Belarus ahead of the second round of presidential elections. Krzysztof Gawkowski, Polish Deputy Prime Minister and Minister of Digital Affairs, said Russia was making an unprecedented attempt to interfere in the presidential election. Support Ukrainska Pravda on Patreon!
CBC
a day ago
- Politics
- CBC
N.L. privacy commissioner investigating government response to school cyberattack
The province's information and privacy commissioner is investigating a security breach that saw hackers steal the private information of nearly 300,000 current and former students and teachers in Newfoundland and Labrador. In a news release sent Friday afternoon, Privacy Commissioner Kerry Hatfield said part of that investigation will look at whether the Education Department has taken enough action in the wake of the PowerSchool attack to make sure it doesn't happen again. "Before launching this investigation I felt it was appropriate to give the department sufficient time to assess the impact of the breach, notify those who were impacted, and take steps to adjust its policies and practices," she said in the release. "It has now had ample opportunity to do so." The late-December cyberattack struck PowerSchool, the data management software used by the English, French and Indigenous school systems — along with other school districts across North America. According to the Education Department, on Dec. 28 hackers stole the information of approximately 271,000 students and 14,400 teachers across Newfoundland and Labrador's English, French, and Indigenous school systems. The stolen data includes contact information, date of birth, MCP numbers, medical alert information, custodial alert information, some social insurance numbers and other related information. Some of that data dates back to 1995. The department said about 75 per cent of the stolen student data belongs to people who are no longer in the K-12 system. The company offered two years of free identity and credit monitoring to any of the victims, and has since hired Experian and TransUnion to provide those services. "The purpose of my investigation is not only to assess whether the department has responded adequately to the breach, but also to ensure that measures taken by the department to prevent future occurrences of this nature are sufficient," said Hatfield. "People have a right to expect that when a public body collects their sensitive personal information that it will do so in accordance with the law."
Daily Mail
2 days ago
- Business
- Daily Mail
Victoria's Secret takes down website after cyber attack
Global retail giant Victoria's Secret shut down its website and paused all online orders after the company was hit by a crippling cyber attack. The popular lingerie company posted a message warning of a 'security incident' on its website Wednesday with no links or other functionalities available. 'Valued customer, we identified and are taking steps to address a security incident. We have taken down our website and some in-store services as a precaution,' the retailer said. 'Our team is working around the clock to fully restore operations. We appreciate your patience during this process. In the meantime, our Victoria's Secret and PINK stores remain open and we look forward to serving you.' Because of the glitch, the Ohio-based company has informed its corporate employees not to come into work Tuesday or Wednesday until the issue is resolved. They are also not allowed to log into their accounts. While the company's website remains down, physical Victoria's Secret stores remain open, but some functionalities are not working correctly. Stores have not been able to process gift cards, rewards, online orders, returns or store credit cards because of the complication. One staff member, who chose to remain anonymous, told WSYX she and her coworkers fear they won't get paid while the issue continues. 'We're concerned if we're gonna get paid for these days off and if we're even gonna get our paycheck on Friday,' she said. It remains unknown when the issue will be resolved and when corporate employees can return to work. A spokesperson with the company said they hired third-party experts to try and fix the problem, but did not comment further about the specifics of the cyber security attack, NBC News reported. The company operates about 1,350 stores across 70 countries. It's shares closed down about seven percent at $20.99 Wednesday, according to Reuters. contacted Victoria's Secret for comment. News of the attack comes just days after another famed global brand was breached. Adidas confirmed the German sportswear company was hit by a cyber attack Friday. Officials said the cyber criminals were able to steal 'certain consumer data' through a 'third-party customer service provider.' Thankfully, the affected data did not contain passwords, credit card, or any other payment-related information, the brand confirmed. Instead, it mainly consisted of contact information relating to customers who had contacted Adidas' customer service help desk in the past. After becoming aware of the incident last week, Adidas said it 'immediately took steps to contain the incident.' 'We immediately took steps to contain the incident and launched a comprehensive investigation, collaborating with leading information security experts,' it explained on its website. It explained that any customers who have potentially been affected have been contacted. 'Adidas is in the process of informing potentially affected consumers as well as appropriate data protection and law enforcement authorities consistent with applicable law,' it explained.
