Latest news with #dentalpractice
Daily Mail
09-08-2025
- Health
- Daily Mail
How you can land a £25,000 payout from the NHS if your dentist misses tooth decay or botches surgery. Our must-read guide to claiming the compensation YOU deserve
Civil servant Saira Malik had been attending the same NHS dental practice for nearly a decade and believed her teeth were in safe hands – until a catastrophic mistake almost ended her life. The 53-year-old first began visiting the clinic, in Surbiton, south-west London, in 2009.
Yahoo
03-08-2025
- Health
- Yahoo
MSP hails new government dentistry cash as new practice set to open in Greenock
INVERCLYDE'S MSP has welcomed new investment from the Scottish Government to help his constituents access NHS dentistry – as a new dental practice is set to open in Greenock. Stuart McMillan has been highlighting the barriers his constituents face in accessing NHS dentistry appointments since the pandemic, when an increasing number of practices prioritised private patients. Last week the Tele reported on shocking figures that show the number of young people attending A&E for emergency dental treatment, either at Inverclyde Royal or at the Royal Hospital for Children, had doubled in the last five years. Health board figures also show that in total 133 men, women and children attended Inverclyde Royal for dental care over that period of time. READ MORE: Soaring numbers of Inverclyde kids going to A&E for emergency dental treatment Revealed: Up to 25 children in Inverclyde caught up in human trafficking Fight to save the Samaritans in Greenock as charity announces branches to close Home support worker handed 12-month warning after Greenock misconduct incidents Find out how Greenock ladies are changing the lives of women and girls in Africa Mr McMillan has met with local practices as well as the British Dental Association to better understand the range of challenges facing the sector – and has subsequently written to both the Scottish and UK Governments on several occasions. He has also posed questions in the Scottish Parliament – and last summer, asked about the [[Scottish Government]]'s engagement with NHS Greater Glasgow and Clyde to improve the provision of NHS dentistry in [[Inverclyde]]. The Public Health Minister's response advised that plans were in place for a pilot to provide emergency dental services in Greenock health centre – and that Inverclyde qualified for national support schemes such as the Scottish Dental Access Initiative (SDAI). (Image: The SDAI pays out up to £100,000 for establishing, relocating or extending practices, and for recruitment and retention allowances, which pay up to £37,500 to new dentists in the first three years of practice. The scheme has enabled Dr Usman Ullah, owner of Merrylee Dental Practice in the south side of Glasgow, to progress plans for a new dental practice in Greenock's Waterfront Retail Park. Dr Ullah spoke to the Tele about his plans earlier this year. Mr McMillan said: 'Since the pandemic, dozens of constituents have contacted me saying they've been unable to see a dentist. This was due to many practices choosing to go private, which put additional pressure on practices that were providing NHS dentistry – and led to many people either being forced to pay for private treatment or forgo seeing a dentist at all. 'This deeply concerned me as regular dental checks are crucial for protecting people's oral health – especially for children. I therefore welcomed the Scottish Government's decision to make dentistry free for everyone aged under 26 in Scotland. Usman Ullah (Image: Contributed) 'However, the problem still exists for many adults who amid a cost of living crisis, often cannot afford for private dental care. READ MORE: Dentist reveals hopes for new Greenock practice - along with planned opening date 'I therefore welcomed the Scottish Government's pilot scheme to provide emergency dental services in Greenock health centre, as well as providing additional funding to encourage new practices to be established locally. Stuart McMillan MSP outside the Waterfront Retail Park unit soon to be home to a new Greenock dental practice. (Image: Contributed) 'This has led to a dentist from outside the area choosing to set up a new practice in Greenock, which is warmly welcome. "I understand Dr Ullah, who has been a dentist for 18 years, says that his new practice in Greenock will employ the latest in AI, laser and digital technology. 'This demonstrates how the Scottish Government is working with the dental sector to improve access to NHS dentistry and empowering businesses to provide high-quality care. 'I wish Dr Ullah all the best as he progresses his plans for a new Greenock practice, as this will help ensure more people in Inverclyde can access NHS dentistry.'
Forbes
21-07-2025
- Business
- Forbes
Inside Bugaboo's Parent-First Philosophy: Leadership Lessons From CCO Jeanelle Teves
Fox 5 Renew stroller While most children were on the playground, 9 year-old Jeanelle Teves was busy answering phones at her parents' dental practice, learning invaluable career lessons that would pay dividends years later as she is now the Chief Commercial Officer for North America at Bugaboo, the premium stroller brand for kids. "I had so much anxiety when I would have to answer the phone," she recalled. "I was thinking, they're going to know that I'm just a kid. What if I don't know the answer to their question?" But her mother's encouragement—"Ask them what they need. What is the problem that you're looking to solve?"—became the foundation for a career built on communication and customer-centric thinking. Jeanelle Teves, Chief Commercial Officer, NA The most powerful gift her parents gave her wasn't material—it was a mindset. "My parents always raised my brother and I with the mentality of 'why not you?'" she explained during our interview. 'You want to go to business school? Why not you? Go for it.' This philosophy became her north star, especially when facing the inevitable voices of doubt. "The world will tell you so many reasons that you can't do it—you're not good enough, you're not educated enough, you're too young, you're not experienced enough. But I watched my parents say, 'This is what we want to do. Why not us?'" Jeanelle's calling early on was to see the world, and education became her passport for that adventure. She booked a one-way ticket to Barcelona for graduate school, which later proved to be a life-changing decision because that's where she met her future husband who invited her to move to Amsterdam. That leap led to a role at Nike's European headquarters, where she spent nearly a decade traveling across Europe and eventually becoming the General Manager of Nike Women's in New York City. "You can only connect the dots looking backwards," Jeanelle reflected. "Now it makes so much sense that I'm working for a Dutch design company in North America." Nearly 5 years ago, Jeanelle was faced with a big decision. She was thriving at Nike, deeply embedded in the sports industry she enjoyed. Suddenly, she had an opportunity to join Bugaboo and the stars aligned: she had just become a new mother and was living the experience of Bugaboo's target customer, and she had spent years in the Netherlands, where Bugaboo was already a household name. "I was completely immersed in this new parent mentality. I understood the mindset, the market, the brand opportunity," she explains. "It was the perfect intersection of my personal life and professional runway." The transition from a global organization like Nike to a smaller company required courage. However, Jeanelle saw an opportunity to bring her experience to a company obsessed with solving real problems for parents. "If I was going to take a risk, this was the perfect intersection of two areas of my life coming together." Success at the executive level requires what Jeanelle calls "filling your cup." Her morning routine starts at 5 AM with what she calls the "3-3-3 exercise": three wins from the previous day, three things she's grateful for, and three priorities for the current day. "I sleep with a notebook next to my bed," she explains. "Some days those priorities might include conducting an interview like this, and other days it might be about ordering balloons for a birthday party.' If at the end of the day I've done those three things, it was a good day." This practice of focusing on "green shoots"—small positive signals even in challenging times—has become central to her leadership approach. 'When everything around you is signaling that it's going to be a tough quarter or tough year, you have to work hard to draw upon your emotions to fill your cup because everyone is looking at you to lead.' At Bugaboo, she oversees the growth of a brand famous for innovative design and engineering. But she's quick to clarify a common misconception: while celebrities are often photographed with Bugaboos, the brand's strength lies in its obsessive attention to quality and problem-solving. 'Sometimes product design is a multi-year process,' she explains. The company's durability tests are seven times higher than industry standards, reflecting what she calls a "rocket ship to space" level of precision. One of her proudest achievements has been bringing the Bugaboo Kangaroo to market—the first stroller specifically designed for parents who might want to expand their families. "It was built with a modular design that allowed you to place a second seat months or years later when you decide to have your second child." Bugaboo Fox 5 Renew in Deep Indigo The recent launch of the Fox 5 Renew (pictured above), is another milestone for the company as it's the intersection of premium design with quality that's built to last. It's been tested on over 4,000 miles of rough terrain to ensure the wheels don't puncture and it has a modular design which makes repairs easier. It's also built with sustainable materials and features an eco-friendly design (breathable, antibacterial) to make it comfortable for little ones. But her pride extends beyond products to policies. During her tenure, Bugaboo extended maternity leave to 16 weeks and introduced flexible return-to-work plans. "When we talk about empowering parents, it's not only about products we create as a company." When asked for career advice, Jeanelle champions the idea of small, consistent actions compounding over time. "Don't underestimate the power of relationships and mentors," she advises. "Think of your network as a bank account—you are constantly putting in deposits. Every once in a while, you'll make a withdrawal, and you're glad that you've put those deposits in over the years." Her second piece of advice is even more fundamental: 'Be known for being consistently good and that will take you very far. Being consistently good will take you much farther than being occasionally great.' Perhaps no practice has been more transformative for Jeanelle than her commitment to gratitude. She's maintained a running note on her phone simply titled "Gratitude," adding to it whenever she travels or needs perspective. "When I am feeling bad and I just open up this note, I am feeling abundant because I have the wind at my back," she explains. Today, as Chief Commercial Officer, Jeanelle is clear about her responsibilities: "I get to grow the business and brand in North America" by ensuring her team is "united and spending their energy and time on the same united goals." The loneliness that can come with executive leadership—having to project confidence even when facing uncertainty—is balanced by the privilege of impact. "It's an incredible privilege to play that role and to be in a position to lead others," she acknowledges. Jeanelle represents a different model of success—one built not on overnight breakthroughs, but on the compound effect of consistent excellence, authentic leadership, and the simple but powerful belief that when opportunity knocks, the answer should always be: "Why not me?" Click here to listen to the full interview with Jeanelle Teves
Daily Mail
17-06-2025
- Health
- Daily Mail
My new dentist says I need five fillings - can I get my old one to cover £900 bill? SALLY SORTS IT
I attended a private dental practice in Birmingham for two-and-a-half years and signed up for treatment via a Denplan payment plan, paying £35 a month to cover my dental costs. Very little was done to my teeth in that time. At the end of February 2024, before I moved to Somerset, I was presented with a leaving certificate from the dentist that said no work was required on my teeth. But to my horror when I signed up to a new dentist a few weeks later, I was told I needed five fillings at a cost of £902. I cannot afford this. I complained to the old dentist but have got nowhere. J.T., Somerset. Sally Hamilton replies: You came to me about your complaint in August last year and I contacted the Birmingham practice, asking the dentist involved to explain how you suddenly needed extensive treatment only weeks after leaving. I suggested that a suitable resolution would be refunding your Denplan payments (£910) or covering the £902 cost of the treatment that needed to be undertaken. Denplan is a popular scheme for dentists and their customers. The plan not only helps patients spread the cost of treatment but provides a predictable income for dentists signed up to it. A patient pays monthly charges based on the treatment a dentist expects a patient to require over the year. It took a week or two to receive a response from the Birmingham practice, but eventually your old dentist agreed to review your records, including those from your new practice, once they had been forwarded, and get back. In late October he replied, stating in his clinical view, your X rays did not suggest that fillings were required at the time he last saw you. He agreed one tooth looked as if it might have required further attention in due course. His defence was 'different dentists hold different clinical opinions'. But he added he didn't want any patient to be 'disappointed or disadvantaged' and offered you a £500 refund of the Denplan payments as a gesture of goodwill. You were not happy as this would still leave you £400 or so short in meeting the new bills, which you said you could not afford. He raised it to £766. Reluctantly you agreed, and requested the payment by cheque, but it did not materialise. You were becoming increasingly stressed, not helped by the fact you are recovering from breast cancer, and only wanted to begin treatment with your new dentist when you knew the funds were forthcoming. By February, the money had still not arrived. With your complaint unresolved, I contacted Denplan. Considering you had forked out for its payment plan all the time you had been with the Birmingham practice, and apparently received little care in return, I was hopeful it would have a view on the matter. You also called Denplan to explain your concerns. These actions seemed to finally do the trick. Denplan investigated and, in early March, came some good news. It thanked me for bringing your case to its attention and to 'ensure a speedy resolution' insisted you go ahead with the required treatment to make you dentally fit at your new practice, and that it would pay these bills on your behalf. It said it was working with your old dentist to recoup the £766 promised to you previously. On March 15, an unnamed person from reception at your previous dentist emailed me to say, 'We came to a resolution with J.T., hope she has contacted you.' While it took a painfully long time to extract payment, you were relieved that the battle with your old dentist was finally over. I agreed that I would not write up your case until your course of treatment was completed, which I am happy to say happened when the last tooth was filled on June 3. My £120 phone credit went down the toilet I'm 87 and had an accident with my simple pay-as-you-go mobile phone when it slipped out of my pocket and into the toilet. It was ruined. It had £120.46 credit on it with my provider Vodafone which I'd purchased with cash via a top up card at my Post Office. I have spent ages on the phone with Vodafone trying to obtain a refund, but they keep asking for a bank card number. I paid by cash, so I requested a cheque. It refused. This is most unfair. B.L., Lincoln. Scam Watch Households should beware a scam text impersonating the Department for Work and Pensions, consumer website Which? warns. Tricksters claim you are eligible for an 'energy allowance' of up to £300 – but this doesn't exist. The text prompts victims to click on a link to apply, states a deadline and claims your application will be void if it is late. But the link leads to a malicious website which aims to take your personal and financial data. Do not click on the link and instead forward the text to 7726. Sally Hamilton replies: You told me this incident happened as you had to keep your phone on you all day awaiting a call from social services. You had been in the garden admiring the surroundings when nature of a different kind called. This was when the phone slid out of your pocket and into the toilet bowl. You fished it out and tried to get it working but all efforts failed. Despite getting the credit amount checked and verified by Vodafone, and spending a long time on the phone to them, they would not send you a cheque. You rightly asked me why it wasn't easier for vulnerable, elderly people like you, who pay with cash to top up their phones, to resolve the situation. You felt bereft after having to give up on your 'faithful friend of 20 years' – a phone that was easy to use with just a couple of buttons – and aggravated you couldn't even get back the money you were owed. Cash users often feel like second-class citizens in such circumstances. I asked Vodafone to dial up its efforts to help you, which it has now done. Its customer care team got in touch directly with you – requesting further information and photos of yourself – before finally sending a cheque. Apparently, refunds aren't usually made by cheque to unregistered pay-as-you-go accounts due to strict anti-money laundering policies. This seems a bit heavy handed for such a small sum, but rules are rules, I suppose. You have purchased a new phone which you find more complicated than your trusty old device. You say your daughter, who works for Age UK, is organising a few lessons for you with the charity on how to use it. Straight to the point In January I organised an office collection for a colleague who had recently become a father and bought a £120 gift voucher for a department store with the money. When he tried to spend it, the balance was £0. The store says it was spent in February on a laptop and they won't be refunding the balance. A.H., West Midlands. The department store apologises but says each gift card has a unique number and a Pin, which only the customer has access to. It is not refunding you. *** I ordered a kitchen from Wickes in 2023 which cost almost £18,500. But last year the work surface started peeling around the tap and draining grooves. Wickes says the damage may have been caused by excessive heat, standing water or my cleaning regime – and the warranty doesn't cover this. It's clear that the damage is only where holes have been drilled and around the draining grooves. C.Q., Wolverhampton. Wickes apologises and is replacing your worktop for you. *** During the storm in January the roof of a nearby shelter for bicycles was blown off and landed on my car bonnet. My car was repaired but my insurer Direct Line demanded I pay the £400 excess, which I did. Since then the owners of the shelter have admitted liability but I have not had the £400 repaid by their insurers. N.L., Newton Mearns. Direct Line apologises and says as it mistakenly led you to believe your excess may be reimbursed by a third-party insurer, it has refunded you the excess. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@ — include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Please do not send original documents as we cannot take responsibility for them. No legal responsibility can be accepted by the Daily Mail for answers given.
Yahoo
18-05-2025
- Business
- Yahoo
Plans lodged for new dentist, takeaway and shop signs
Plans for a new dental practice, hot food takeaway and shop amendments have been submitted to Oxford City Council planning officers this week. Shapour Sarabi has submitted an application to convert an existing residential property into a dental practice in Woodstock Road. The scheme also includes the conversion of a garage to provide a three-bed maisonette, as well as a two-storey extension, three windows, a rooflight and sub-division of a rear garden. The application's planning papers said: "The building itself is currently unoccupied but was most recently in use as a large single-family dwelling. "It is constructed of brick masonry with rendered elements and a concrete tiled roof. "It features a flat-roofed side extension over a garage, which is proposed to be revised to a more appropriate pitched form. "We trust the council will consider this application positively, and we remain open to continued dialogue to ensure this scheme delivers on both planning objectives and public service priorities." READ MORE: KNEAD Bakery opening in Oxford High Street this summer Plans have been lodged by an applicant listed as Mr N Ahmed for a current hairdressers in Grays Road, Headington, to change it into a hot food takeaway. The planning application also includes a rear storage shed, new shop sign, bin and cycle storage. Its planning statement said: "The works involve of new service counter, installation of new canopy hood or extraction, upgrading existing electrical installation, new floor and wall covering, takeaway menu signage and small external covered area to the rear including refurbishing the existing toilet. "The works and proposed use of property have no adverse impact upon the property." Applicant Eyup Odemis has submitted amended plans for alterations to the shopfront and new window frames at a property in High Street. The plan is for a cafe called Camela to move into the building. The planning papers said: "Great weight and importance has been given to desirability of preserving this Grade II listed building, surrounding listed buildings, and the Central Conservation Area as designated heritage assets. "The proposals would be sympathetic to the character and appearance of the listed building and would not cause harm to its special architectural or historic interest, nor that of surrounding buildings or Conservation Area in which it is situated." Plans have been lodged by Abdul Rashid for the sub-division of a home in St Thomas Street from two one-bed flats to create one two-bed flat. It also includes a single storey rear extension, three rooflights and bin and cycle storage. A planning application has been submitted by Brasenose College for the installation of a new accessible entrance door from the Old Quad.
