Latest news with #e-services
Times of Oman
10-08-2025
- Business
- Times of Oman
Muscat Governorate raises awareness on e-payment service for traffic accident damage
Muscat: Muscat Governorate continues to raise awareness about e-services associated with the municipal sector. Requesting payment for damage service resulting from traffic accidents to public properties is one of the digital engagement activities implemented as part of the 2025 plan to support decision-making in digital transformation fields. This service allows beneficiaries to conveniently accomplish their transactions online through the unified government e-services portal, within the framework of the governorate's directives to promote digital transformation and simplify procedures. This service aims to issue a letter of clearance regarding the payment of damage costs to public properties, such as lighting poles, roads, and landscaping, in accordance with specific regulations. These regulations include providing a copy of the identity card of the person causing the accident or their representative, a substantial damages assessment form from the Royal Oman Police, and a technical report from the relevant entity at Muscat Municipality clarifying the damages. It is also required that there be no valid insurance and that the accident be resulting from cases not covered by insurance, such as certain exceptional conditions, including the accident occurring while the person responsible was in an abnormal state. To obtain the service, applicants should first submit their request online and attach the required documents. The specialist employee then reviews and approves the application, notifies the beneficiary to finalise the payment, and obtains the clearance letter. The transaction is completed within one to five working days, depending on the implementing the required documents and data. Applications can be submitted through the Unified Government e-services portal or through Sanad Service centres. The Muscat Governorate conducted a questionnaire to monitor public awareness of this service, followed by an awareness campaigns through its digital platforms, to clarify the procedures of benefit from the service, and simplify the application steps. Thus it enhances the acceptance of e-municipal services and improving the interaction with beneficiaries.
South China Morning Post
06-08-2025
- South China Morning Post
Hong Kong police to launch ‘super app' with 50 e-services and AI chatbot
Hong Kong police will launch a 'super app' equipped with an AI chatbot on Sunday to provide a one-stop platform offering about 50 e-services to the public. Senior Superintendent Swalikh Mohammed of the force's digital policing services bureau said on Monday that the mobile app offered six new functions, including an AI chatbot named 'Yes Sir'. 'This super app offers a one-stop service platform where residents can find around 50 different police services without having to go to various places,' he said. Users can log in to the new app through the Hong Kong Police Force's digital services platform or through iAM Smart – the government's digital identity platform that allows residents to access various services, auto-fill forms and perform legal digital signings. After logging in, icons representing different types of services will be displayed, including e-Report Centre, HKSOS for emergency rescue, and Scameter, a search engine to check suspicious or fraudulent links and phone numbers. 'The app's interface is more user-friendly so that the public can get the most commonly used police services that they need on a daily basis,' said Johnson Chan Joon-sun, the force's deputy commissioner. The first generation of the police mobile app was launched in 2012, and the new version was developed to integrate and further digitise the force's services.
Malay Mail
18-06-2025
- Business
- Malay Mail
Johor MB: Over RM2 million allocated to upgrade digital systems at state land office to ease transactions
JOHOR BARU, June 18 — The Johor government has allocated over RM2 million to upgrade the digital systems of the state's Land and Mines Office (PTG) to improve transaction processes, Menteri Besar Datuk Onn Hafiz Ghazi announced today. Of the total, RM1.55 million is earmarked for upgrading the Computerised Land Registration System (SPTB) portal. 'This includes enhancements to the Johor PTG's e-submission, e-search, and e-consent digital services. Online private searches for strata titles are now available and will soon be extended to landed titles as well,' he said in a statement. An additional RM500,000 has been allocated for developing the e-SBKS system, scheduled to launch in September. 'The e-SBKS system will significantly reduce the time required for land grant returns from 510 days to just 53 days per transaction,' Onn Hafiz said. He added that the state government is also considering raising the levy fee for property acquisition approvals by foreign interests to address operational costs. 'The proposed levy increase is from two per cent with a minimum of RM20,000 to three per cent with a minimum of RM30,000. 'Additionally, the registration fee for land transfer transactions involving properties valued at RM500,000 and above will see an additional RM500 charge for every RM100,000 increase in property valuation,' he explained. Onn Hafiz said the proposal was discussed with stakeholders, including the Johor Real Estate and Housing Developers Association of Malaysia (Rehda) and the Johor Bar Committee. He noted that the levy rate for foreign property acquisitions has remained unchanged since 2014, while land transfer registration fees have not been revised since 2004. 'This initiative demonstrates the state government's commitment to enhancing public service delivery, making it more efficient, transparent, and responsive to the people's needs,' he said. The improvements aim to ease processes for residents, expedite land transaction approvals, and bolster investor confidence in Johor's public service system. Onn Hafiz also highlighted additional work process enhancements by the Johor PTG, which have significantly shortened processing times. 'For instance, approvals for foreign interests have been reduced from 70 to 21 days, while local transactions have been cut from 14 to seven days,' he added.
