Latest news with #fieldservice
National Post
12-08-2025
- Business
- National Post
Simpro Launches Marketplace to Elevate Field Service Operations with Integrated Partner Solutions
Article content Hundreds of trusted integrations are now available to help trades businesses automate workflows, improve efficiency, and accelerate growth Article content BROOMFIELD, Colo. — Simpro, a global leader in field service management solutions, is proud to announce the launch of its significantly expanded global Simpro Marketplace. This robust digital platform connects Simpro's ecosystem of trusted technology partners and integrations, offering hundreds of new solutions and services designed to help trade and field service businesses automate workflows, increase efficiency, and accelerate growth. Article content The Simpro Marketplace is a one-stop destination where businesses can explore, compare, and integrate tools tailored to their unique operational needs. Featuring detailed partner content, customer success stories, and real-world results, the Marketplace underscores how Simpro can enhance operations of all sizes while delivering measurable results. Article content According to Simpro's 2025 Trades Outlook report, 83% of service businesses using field management software attribute it to supporting company growth. Building on this insight, the expanded Marketplace empowers businesses to address critical challenges through scalable, efficient integrations that reduce manual tasks and drive profitability. Article content 'In conversations with some of our largest customers, it's clear they're looking for more than software — they need access to the trusted tools they already use, integrated seamlessly into their Simpro experience,' said Rachel Truair, Chief Marketing Officer at Simpro. 'At the same time, they're eager to explore new technologies and services that will keep them on the leading edge. The Simpro Marketplace is helping us deliver on both fronts — driving even more value for our customers and accelerating Simpro's success in the process.' Article content Expanded Partner Ecosystem Article content The Simpro Marketplace consolidates hundreds of trusted solutions in one place, from accounting and payments to fleet, IoT, and asset management. In addition to technology integration partners, the Marketplace includes vetted implementation specialists, business consultants, and enablement experts who help businesses improve adoption, speed time-to-value, and maximize their investment. Regionally relevant partner options allow Simpro's 25,000+ field service customers across North America, the UK, Australia and New Zealand to easily explore, compare, and connect with the right tools for their specific business needs and companies. Notable partners in the marketplace include: Article content Podium: AI-driven customer communication platform with two-way SMS messaging, automated review collection, and lead qualification QuickBooks: Cloud-based accounting integration for seamless financial data flow and real-time reporting Asana: Project management integration that syncs job details, tasks, and schedules to enhance collaboration and efficiency Acumatica: Enterprise resource planning integration through Integration Fox for comprehensive business management Sage 50: A two-way integration solution specifically built to simplify financial workflows and job management. ClockShark: Time tracking and workforce management solution designed specifically for field service teams with GPS-enabled timesheets and job costing Article content 'Running a trades business shouldn't feel like you need a computer science degree,' said Lindsey Traub, Vice President of Partnerships at Simpro. 'The Simpro Marketplace simplifies access to powerful integrations by bringing trusted partner solutions together in one place — no complex setup or technical deep dives required. It empowers our customers to solve problems faster, extend the value of their Simpro investment, and choose the tools that work best for their business, while enabling our partners to innovate and grow alongside them.' Article content The Marketplace marks a strategic milestone in Simpro's broader ecosystem and growth strategy, centered around three core goals: Article content Fostering Innovation: By providing a platform for partners to showcase their capabilities, Simpro accelerates collaboration and co-innovation across its ecosystem. Empowering Choice: Customers can now easily discover pre-vetted solutions that enhance their Simpro experience, ensuring flexibility and seamless integration. Driving Growth: The Marketplace streamlines customer decision-making, enhances visibility for partners, and amplifies Simpro's impact through third-party solutions. Article content 'Simpro's new Marketplace extends the platform's power, offering tools to work smarter and grow faster,' said Edward Tapley, Head of Business Development at Podium. 'Podium's AI-powered communication platform integrates with Simpro, helping trade businesses win more work. We're proud to be part of the Simpro ecosystem, which is vital to our business.' Article content With dozens of integrations live and more being added frequently, the Marketplace reflects Simpro's commitment to open architecture and customer success. Explore the Simpro Marketplace to continually discover new solutions that can transform your business. Article content Article content Article content Article content Contacts Article content Media Contacts Article content Article content Article content Article content
Associated Press
26-06-2025
- Business
- Associated Press
TieTechnology Brings Its Best-of-Business Telephony Solutions to ServiceTitan and PestPac CRM Installations
SARASOTA, Fla.--(BUSINESS WIRE)--Jun 26, 2025-- TieTechnology, today announced new integrations for ServiceTitan and PestPac — two of the most popular names in field service CRM software. These integrations further solidify TieTechnology's reputation and superior technology as the go-to business phone system provider when impeccable service, deep integration expertise, and reliability are essential. ServiceTitan and PestPac, both serve mission-critical roles for home services and pest control industries — relying on precise, always-on communications. TieTechnology's ability to integrate its phone systems seamlessly with these platforms — while delivering hands-on customer care – further proves why they are becoming the go-to provider for business voice and CRM integration. 'This entire industry has been trained to accept subpar service from phone providers. Our customers don't just need phones that work. They need phones that work with everything else — CRM, scheduling, dispatching, customer support — and they need them supported by someone who answers the call,' said Jim Eckes, Founder of TieTechnology. 'We don't just install systems. We create an enhanced customer experience and stand behind every call, every feature, every outage fix. That's why companies that use ServiceTitan, PestPac and many others trust us with their communication lifelines.' AC Warehouse, a longtime ServiceTitan user, echoed that sentiment. 'TieTechnology made our ServiceTitan integration seamless. We're now able to access customer data quicker and answer more calls. More importantly, when we had questions, someone answered — immediately. I would never go back. You just don't get that kind of care from big-name providers,' said Operations Manager Shalan DeMarco. With these new integrations, TieTechnology continues its expansion across verticals that demand not just functionality — but accountability, availability, and direct human support. Why Partners & Customers Trust TieTechnology: 'TieTechnology has grown because we've never strayed from what matters: getting it right and picking up the phone every time a user has an issue,' added Eckes. 'We're not just a phone company. We're your support system — literally.' As field service companies grow and modernize, reliable telephony integrated directly into business software becomes essential. TieTechnology isn't just keeping pace — they're setting the bar. For more information about TieTechnology's services or to request a consultation, visit About TieTechnology TieTechnology is a premier provider of communication and IT solutions, specializing in VoIP systems, managed IT services, and tailored solutions for small and medium-sized businesses. Founded on the principles of innovation and unmatched customer service, TieTechnology empowers businesses to thrive with cutting-edge tools and support. View source version on CONTACT: Media Contact: Peter Ramsay Global Results Communications [email protected] 949.307.5908 KEYWORD: UNITED STATES NORTH AMERICA FLORIDA INDUSTRY KEYWORD: DATA MANAGEMENT TECHNOLOGY VOIP TELECOMMUNICATIONS SOFTWARE INTERNET SOURCE: TieTechnology Copyright Business Wire 2025. PUB: 06/26/2025 08:00 AM/DISC: 06/26/2025 08:02 AM
National Post
25-06-2025
- Business
- National Post
Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences
Article content Zuper's native HubSpot Integration supports Transition Franchise Brands' mission to support older adults and their families while ensuring smooth and scalable operations for their franchisees Article content SEATTLE — Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optimize their operational workflows and enhance customer engagement strategies. Transition Franchise Brands, with over 25 years of experience in creating service-focused franchise brands, is dedicated to supporting the aging population and their loved ones. Article content Article content As Transition Franchise Brands continues its growth trajectory, it recognized the need for a robust field service management (FSM) solution that integrates seamlessly with its existing CRM, HubSpot, while enhancing operational efficiencies and customer satisfaction. The company selected Zuper for its intuitive interface, advanced features, and seamless integration, which enable efficient work order management and optimized use of marketing data. Article content 'Our commitment to providing efficient, compassionate services to aging adults and their families is at the heart of everything we do,' said Matt Paxton, Founder & CEO of Transition Franchise Brands. 'As our franchise model grows, Zuper's comprehensive field service management platform empowers our franchise teams with the tools they need to operate efficiently, scale seamlessly, and deliver exceptional care. This partnership ensures that we maintain the trust and high standards of service our customers have come to expect while supporting the operational needs of a rapidly expanding network of franchisees.' Article content Zuper's platform offers Transition Franchise Brands: Article content Seamless HubSpot Integration: Zuper integrates seamlessly with HubSpot, enabling the import of marketing data to optimize operational workflows and enhance customer engagement strategies. Article content Effortless Job Management: The platform empowers teams to track job progress, manage schedules efficiently, and capture detailed work data in real time, ensuring streamlined operations. Article content Advanced Reporting and Visualization: Zuper provides robust reporting capabilities, allowing Transition Franchise Brands to report on any data field and visualize insights directly within HubSpot for data-driven decision-making. Article content Customizable Templates: The platform offers highly customizable templates for reporting, invoicing, and customer interactions, ensuring adaptability to specific business needs and branding requirements. Article content Integrated Payroll and Invoicing: Zuper simplifies payroll and invoicing processes by capturing time and attendance data, integrating with QuickBooks, and handling project invoicing with ease. Article content 'We are honored to partner with Transition Franchise Brands, an organization that has dedicated decades to supporting older adults and their families through critical life transitions,' said Anand Subbraj, CEO-Founder of Zuper. 'By integrating our platform into their operations, we streamline workflows, improve efficiency, and expand their business without compromising their dedication to delivering compassionate care. Having worked successfully with leading franchises, Zuper is well-equipped to address the specific needs of franchise organizations, offering both consistency and flexibility. This partnership reflects our shared commitment to making meaningful impacts through innovative solutions.' Article content About Zuper Article content Zuper is redefining field service operations with the industry's most advanced and intelligent field service management platform. Trusted by thousands of users worldwide and integrated with more than 60 best-in-class tech solutions, Zuper is empowering field service organizations with technology their teams love to use, helping them boost operational efficiency, enhance profitability, and increase revenue. Zuper provides fast-growing businesses with a competitive advantage, enabling them to delight customers in every interaction and drive growth. Operating since 2020 and headquartered in Seattle, Zuper is on a mission to transform field teams into Zuper heroes. For more information, visit Article content About Transition Franchise Brands Article content Transition Franchise Brands focuses on franchises that help make life transitions easier for aging adults and the loved ones that support them. We have over 25 years of experience serving older adults and the people who love them. Combined with our national franchise expertise, our team has the winning combination to build a portfolio of successful brands. Our partnerships with industry leaders in estate settlement, senior living, and a robust network of service providers establishes Transition Franchise Brands as a powerhouse poised for rapid growth. Article content Article content Article content
