Latest news with #flightcancelled
Daily Mail
11-07-2025
- Daily Mail
Moment mother has complete meltdown at check-in staff and calls one a 'bi**h' before police drag her away after her Paris-New York flight is cancelled
This is the moment a passenger had a meltdown in an airport after learning her flight had been cancelled, swearing at staff before being detained by police. The irate female passenger, who has not been identified, can be seen in a white T-shirt and yellow bottoms cursing at staff for more than a minute in a video clip. She was among many left stranded after a Norse Atlantic Airways flight from Paris to New York was abruptly axed just before midnight on July 3. Fellow passenger Erianne Freign, 27, said the customer was frustrated that the airline would not provide hotel accommodation for her family. Video showed the woman screaming at an airline employee, calling her a 'bi**h' before being escorted behind the desk by security. She then threw the jumper around her waist to the floor and clenched her fists. The crowd gathering around the desk erupted with noise, startled. Erianne, a model from Paris, France, said: 'It was quite an intense reaction.' She explained that the woman had said she was diabetic and needed her medication, and was trying to find accommodation for her and her two children. 'You can tell she was in a panic, but I don't think she should have used such strong language. Especially because the people on the desk aren't responsible.' Passengers on flight N0301 from Paris to New York were notified via email that their flight had been cancelled due to technical issues just before midnight. Flight data from FlightAware shows a Norse Atlantic Airways 301 flight from Charles de Gaulle airport to John F Kennedy International was cancelled on Thursday, July 3. The aircraft was listed as a Boeing 787-9 Dreamliner. The next flight from Paris to New York, also on a B789, was also cancelled on July 4, data shows. A third, on July 5, was delayed more than two hours to 10:30pm, flightradar24 data shows. Upon receiving the email, many rushed to the desk to rebook or ask about accommodations. Erianne, who was among those trying to rebook, said passengers were told they'd have to cancel their original booking themselves and find new flights and accommodation on their own. 'I understand why she would be upset because the airline was being so unhelpful,' she said. 'She just wanted some accommodation for her and her two kids because they had cancelled the flight in the middle of the night.' Erianne eventually rebooked her flight with a different airline, paying double the price of her original ticket. Erianne said: 'I was able to rebook on a different flight, but it cost me £952 ($1,285) because it was so last minute. 'I still haven't gotten a refund from my original flight but I am emailing with them. 'I've just been really disappointed with how it was handled.' Erianne said that passengers, already at the airport, asked for solutions to rebook and sleep somewhere tonight. She said they were told by staff they had to cancel their flights themselves and then rebook another ticket from another airline. 'The prices were ridiculous,' she said. 'After that, the people that couldn't afford another flight were trying to find a hotel to sleep in. 'But because this happened during the night, that's not the easiest thing to do. 'Some of them slept at the airport with their kids, including this woman.'
Yahoo
16-06-2025
- Yahoo
Edinburgh-bound easyJet flight declares mid-air emergency after bird strike
An easyJet flight to Edinburgh had to declare a mid-air emergency on Sunday night after a bird strike. The flight from Geneva on Sunday was diverted back to the airport it took off from before passengers were informed the flight was cancelled. The flight left the Swiss airport around 6pm with Edinburgh its destination but it was forced to land again just 40 minutes later. The airline has since confirmed that the bird strike meant there was an issue with the plane that was unable to be resolved. An easyJet notice to passengers read: 'We're sorry that your flight has been cancelled. 'This is due to a bird strike that led to an aircraft default that could not be resolved. 'We understand that this will be disappointing news and we want to make it as easy as possible for you to make new plans, so here's everything you need to know about what to do next.'
Yahoo
27-05-2025
- Yahoo
Edinburgh United Airlines flight cancelled after 'mechanical fault' detected
A flight from Edinburgh to Newark was scrapped after a mechanical fault with the aircraft. United Airlines flight 162 was due to depart the capital at 1.50pm and land at 4.30pm local time in Newark. However an issue was detected with the Boeing 757 which led to the plane returning safely to the gate and later cancelled. READ MORE: West Lothian football games cancelled after group 'illegally camp' on grounds READ MORE: Edinburgh takeaway up in flames as emergency services race to scene Those travelling on the flight were rebooked onto a future flight to Newark. In a statement shared by a spokesperson for United Airlines: "United flight 162 from Edinburgh Airport to Newark returned safely to the gate and was cancelled due to a potential mechanical issue. Join Edinburgh Live's Whatsapp Community here and get the latest news sent straight to your messages. "Customers were rebooked onto the next available flight to Newark." The Civil Aviation Authority has offered advice for travellers seeking potential compensation who experience a severe delay or cancellation. On their site, they said: "If a flight you're booked on is delayed or cancelled you may be entitled to compensation. "Under UK law, airlines are required to pay compensation to passengers when their flights are delayed or cancelled. However, you only have the right to compensation in some circumstances. "There are two key factors: - How severely you have been inconvenienced. - For instance, if you have only been delayed slightly, you may not be entitled to compensation. Sign up for Edinburgh Live newsletters for more headlines straight to your inbox "The cause of the delay. - If the delay was caused by an 'extraordinary circumstance' you will not be entitled to compensation. "If you think you have a strong case for compensation, see how to lodge a claim with your airline here. "
Times
13-05-2025
- Times
My flight was cancelled in the Heathrow power outage — but BA wouldn't give a full refund
✉ On March 21 I was due to fly premium economy on a British Airways flight from Heathrow to Austin, Texas, for my best friend's birthday (and then home again a week later). On the morning of March 21 I woke to a message from BA saying that my flight was cancelled due to the Heathrow airport power outage. It told me not to travel to the airport and to await further news. I tried to rebook but there was nothing that would have got me where I needed to be in time. I tried to get BA on the phone but couldn't. When when I went online I saw a message saying that if I wanted my ticket refunded to click this button, which
