Latest news with #flightstrike
CTV News
16 hours ago
- Business
- CTV News
‘Cheaper for Air Canada to trick you': Many Canadians getting a raw deal on cancelled flights
Air Canada flights are once again taking off after a tentative deal was reached with the union representing flight attendants. CTV's Austin Lee reports. Air Canada flights are once again taking off after a tentative deal was reached with the union representing flight attendants. CTV's Austin Lee reports. A trip to visit friends in Penetanguishene, Ont., ended in frustration for Winnipeg couple Jennifer Raposo and Dwayne Toole. On Saturday night, just hours before their scheduled return home, their Air Canada flight out of Toronto was cancelled due to the ongoing flight attendant strike. Toole said the airline only offered a refund or credit. '[The Air Canada agent] was like, 'Would you like me to help you book with another airline?' I was like, 'Are you guys going to pay for it?' And he said, 'No,'" Toole explained. Air Canada strike leaves travelers stranded Jennifer Raposo and Dwayne Toole on their trip to Ontario. (Courtesy: Jennifer Raposo) Stranded, the couple paid $2,600 — nearly five times their original fare — to get home by Wednesday. Under Canada's Air Passenger Protection Regulations (APPR), airlines are required to rebook passengers on another carrier, including competitors, if they can't accommodate them on their own flights. 'Air Canada is trying to push refunds on passengers because it's way cheaper for Air Canada to trick you,' Gábor Lukács, president of the advocacy group, Air Passenger Rights, told CTV News. 'What Air Canada is doing is actually fraud. It's fraudulent.' CTV News has contacted Air Canada for comment on the situation. Lukács urges affected travellers who paid out-of-pocket for new flights, to demand payment from Air Canada within 30 days. 'If Air Canada refuses to pay within 30 days, the next step is serving Air Canada with small claims court papers,' Lukács said. Nigel Maxwell was supposed to fly home to Saskatchewan from Ottawa on Aug. 16, but like Toole and Raposo, his flight was cancelled. Maxwell said Air Canada only paid for new flights after he repeatedly refused a refund. 'But until I touch ground in Saskatoon, Saskatchewan and step in my car at the airport, I'm going to be holding my breath,' he said.
CBC
a day ago
- CBC
Girl Guide 'crushed' after U.K. trip cancelled due to Air Canada strike
Girl Guide 'crushed' after U.K. trip cancelled due to Air Canada strike News Duration 9:41 Arianna Anderson is supposed to be on a 10-day Girl Guide trip to the U.K. right now, but the trip was cancelled because of the Air Canada flight attendants' strike. The 17-year-old and her mother, Andrea, joined CBC News Network to talk about the anxious hours before and after learning the flight had been cancelled, and the thousands of dollars they fear they have lost.
BBC News
a day ago
- Business
- BBC News
Air Canada to resume flights after deal struck with union
Flight crew at Air Canada have ended a dispute with the airline which had grounded flights and stranded thousands of passengers since Saturday.A tentative agreement was announced by the union representing flight attendants and confirmed by the airline, which said flights will resume later on Tuesday. More than 10,000 staff had walked out in protest at pay and scheduling. The deal approved by the union has not been disclosed - it will now be presented to members to be ratified. The breakthrough came nine hours after talks began with the help of an approved mediator appointed by the government. The dispute had escalated when the Canadian Union of Public Employees (CUPE) rejected an order to return to work issued by the Canadian Industrial Relations Tuesday morning's news, the airline said the first flights would restart on Tuesday evening but it may take days to return to a full service because aircraft and crew are out of added that it would not comment on the terms of the agreed deal until it had been contract negotiations, Air Canada said it had offered flight attendants a 38% increase in total compensation over four years, with a 25% raise in the first said the offer was "below inflation, below market value, below minimum wage" and would still leave flight attendants unpaid for some hours of work, including boarding and waiting at airports ahead of flights.
