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Cadence
Cadence

Travel Weekly

time2 days ago

  • Business
  • Travel Weekly

Cadence

2024 sales: $326.5 million Previous ranking: 46 Employees: 88 full-time 7701 Herschel Ave. La Jolla, CA 92037 Phone: (858) 551-4000 Website $326.5 million4688 full-time7701 Herschel Jolla, CA 92037Phone: (858) 551-4000 Executives FOUNDER/CEO: Wendy Burk CHIEF OF STAFF: Eitan Geft CHAIRMAN: Harold Frysh COMPANY FACTS * Privately held. * Wendy Burk is majority shareholder. * A mix of hosting and direct travel management. * Works with 220 independent contractors. * 70% of sales completed by hosted advisors. * Sales: 70% leisure, 18% business, 12% meetings and incentives. * A member of Virtuoso and a Forbes Travel Guide-endorsed agency. DEVELOPMENTS * Doubled its dedicated host agency support team from 13 to 26 with new leadership. * Implemented TripSuite for its independent affiliate advisors and their teams to offer a comprehensive back-office/CRM platform that modernizes operations and business intelligence. * Expanded its preferred partner roster, totaling 135 by the end of the year. * Boasted a 99% client retention rate year over year in business travel management and its meetings and incentives divisions. * Planned its 10th annual industry event, the Magellan Award-winning, invitation-only Cadence Connects, which was held May 7 to 9, 2025, at the Hotel del Coronado near San Diego. LOOKING AHEAD * Accelerating development in its business travel management and meetings and incentive divisions. * Expanding its host agency membership. * Developing new partnerships with key suppliers to expand its preferred partner program. * Increasing the quantity and quality of advisor events and activations. * Enhancing its business coaching resources for advisors. * Cautiously optimistic for continued growth over 2024.

The Travel Society
The Travel Society

Travel Weekly

time2 days ago

  • Business
  • Travel Weekly

The Travel Society

2024 sales: $160.2 million Previous ranking: 59 Employees: 18 full-time 5675 DTC Blvd., Suite 150 Greenwood Village, CO 80111 Phone: (303) 321-0900 Website $160.2 million5918 full-time5675 DTC Blvd., Suite 150Greenwood Village, CO 80111Phone: (303) 321-0900 Executives OWNER/CEO: Randy Yaroch VP, OPERATIONS & SALES: Chris Herrington VP: Kim Luna DIRECTOR, FINANCE & ACCOUNTING: Susanne Todd CONTROLLER: Mariah Roberts COMPANY FACTS * Privately held host agency. * Works with more than 275 independent contractors. * 95% of sales completed by hosted advisors. * Owns Planning Partners International, a meetings planning company. * Sales: 75% leisure, 20% business, 5% other. * A member of Virtuoso, ASTA, CLIA, IATA, ASTA, the Professional Association of Travel Hosts, the Travel Institute and Travel Technology Initiative. DEVELOPMENTS * Record-breaking 36% of its advisor network achieved sales exceeding $1 million. * Surged with 26% increase in advisor membership. * Launched an online hotel-booking platform that integrates AI to streamline operations and enhance advisor productivity and profitability. * Partnered with Travefy to provide advisors with an all-in-one itinerary and CRM solution, increase advisor efficiency and elevate the client-service experience. * Introduced online communication forums, with five monthly educational sessions, to foster collaboration. * Expanded its in-house air-ticketing desk for advisors to maximize earnings and maintain control over their clients' air travel arrangements. LOOKING AHEAD * Launching a GDS platform and a comprehensive CRM platform to enhance operational efficiency for its advisors. * Cultivating a community of high-performing professionals through planning and mentoring. * Among the trends the company has identified: increased demand for experiential travel; the thriving luxury segment with clients willing to invest in premium experiences and personalized service; and the importance of integrating AI, CRM and advance booking platforms for advisor efficiency and client satisfaction. * Decidedly optimistic about 2025 with strong early-year performance and strategic initiatives designed to capitalize on emerging trends.

Avenue Two Travel
Avenue Two Travel

Travel Weekly

time2 days ago

  • Business
  • Travel Weekly

Avenue Two Travel

2024 sales: $194.7 million Previous ranking: 62 Employees: 31 full-time, 3 part-time 828 W. Lancaster Ave. Bryn Mawr, PA 19010 Phone: (610) 243-1100 Website $194.7 million6231 full-time, 3 part-time828 W. Lancaster Mawr, PA 19010Phone: (610) 243-1100 Executives CEO: Joshua Bush PRESIDENT/FOUNDER: Debbie Bush CHAIRMAN: Craig Bush CFO: Becky Eby COMPANY FACTS * Privately held, luxury host agency. * Joshua, Craig and Debbie Bush are majority shareholders. * Works with 68 independent contractors. * 70% of sales completed by hosted advisors. * Sales: 70% leisure, 20% business, 10% meetings/events. * A member of Virtuoso and Tzell. DEVELOPMENTS * Migrated to TripSuite as its CRM and back-office solution. * Implemented Atlas advisor and consumer booking engines. * Enhanced services and offerings to independent contractors. LOOKING AHEAD * Driving value to its independent contractors through culture, tools and service. * Enhancing education and business development programs for independent contractors. * Promoting group growth by offering experiences and destinations not otherwise possible in an FIT trip. * Anticipating continued increased demand by end consumers with double-digit growth.

KHM Travel Group
KHM Travel Group

Travel Weekly

time2 days ago

  • Business
  • Travel Weekly

KHM Travel Group

2024 sales: $409 million Previous ranking: 41 Employees: 66 full-time, 14 part-time 50 Pearl Road, Suite 300 Brunswick, Ohio 44212 Phone: (888) 227-0845 Website $409 million4166 full-time, 14 part-time50 Pearl Road, Suite 300Brunswick, Ohio 44212Phone: (888) 227-0845 Executives PRESIDENT/CEO: Rick Zimmerman VP, SALES AND MARKETING: Geoff Cox VP, FINANCE AND ADMINISTRATION: Karen Siburt VP, INDUSTRY RELATIONS: Anita Pagliasso VP, AGENT ENGAGEMENT: Bill Coyle COMPANY FACTS * Privately held host agency. * Owned by Rick Zimmerman. * Works with 5,334 independent contractors. * 99% of sales completed by hosted advisors. * Sales: 100% leisure. * A member of Travel Leaders Network. DEVELOPMENTS * Experienced a record-breaking year of paying weekly commissions with a single-week record of $1.6 million in June and 15 straight weeks paying more than $1 million. * Expanded one-on-one coaching to involve more team members in groups, marketing, social media and other sales. * Answered more than 10,000 support phone calls. * Added Extensions of Learning opportunities for those who attend its Boot Camp 1.0, Boot Camp 2.0 and Group Camp events to practice their skills and learn about new destinations, resorts and cruise lines. * Created educational courses about social media and Marketing Beyond the Screen. * Enhanced its agent-engagement efforts through events across the country, monthly webinars, check-in phone calls and resources for all levels of agents. LOOKING AHEAD * Developing a comprehensive luxury program that includes offerings from luxury suppliers, a monthly luxury travel newsletter, the Luxury Symposium at Hotel Cleveland in the fall and luxury travel education opportunities. * Expanding the number of trips offered to top-producing agents to include invitation-only travel experiences for its Diamond Elite, Diamond, Platinum, Gold and Silver Pinnacle agents. * Launching a partner membership option that enables advisors to pair up and work under the same brand. * Fostering leadership, community-building and networking for the next generation of travel professionals through the growth of its senior leadership team and new young professionals program. * Continuing the renovation of in-house training facilities to host Boot Camp events at the corporate office in Ohio to make in-person education (and virtual attendee options) more affordable and attainable for more advisors. * After a slower Wave season at the start of 2025, because of pricing and limited availability, company's outlook for the rest of the year and beyond is bright. * Seeing the biggest growth in elevated travel with value-added services and exclusive experiences. There's a strong demand for cruises because of capacity growth and the rise of interest in short cruises. * Anticipating larger growth on the cruise side (more than 15%) compared to land (2% to 5%).

Outside Agents
Outside Agents

Travel Weekly

time2 days ago

  • Business
  • Travel Weekly

Outside Agents

2024 sales: $948 million Previous ranking: 26 Employees: 29 full-time, 4 part-time 9125 Philips Highway Jacksonville, FL 32256 Phone: (866) 208-5604 Website $948 million2629 full-time, 4 part-time9125 Philips HighwayJacksonville, FL 32256Phone: (866) 208-5604 Executives CO-OWNER/PRESIDENT/CEO: Steve Muraca CO-OWNER, VP: Chad E. Burt EVP, DIRECTOR OF AGENT DEVELOPMENT, AGENT EDUCATION, SALES AND LIVE EVENTS: Dan Crutchfield CHIEF TECHNOLOGY OFFICER: Dave Whitlock VP, BUSINESS DEVELOPMENT: Jared Braunstein DIRECTOR OPULENCE LUXURY DIVISION: Andrea Wright COMPANY FACTS * Privately held host agency. * Works with 12,000 independent contractors. * Sales: 95% leisure, 2% business, 3% other. * 100% of sales completed by hosted advisors. * A member of CLIA, IATA, ASTA and Travel Leaders Network. DEVELOPMENTS * Launched luxury division, Opulence, piloted by Steve Muraca and Andrea Wright, the division's vice president.

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