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Globe and Mail
11-08-2025
- Business
- Globe and Mail
E-Green Electrical is Helping Sydney Residents Claim Massive Government Rebates on Heat Pumps and Save Up to 70% on Energy Bills
As rising energy costs continue to affect households across New South Wales, E-Green Electrical is proud to offer residents a smarter, more affordable, and environmentally friendly solution to their hot water needs. With government-rebated heat pump hot water systems now available across the Sydney metropolitan area, homeowners can now upgrade their existing systems and reduce hot water energy usage by up to 70%. A Game-Changing Opportunity for Sydney Homes E-Green Electrical has rapidly become a leading provider in heat pump hot water installation by combining industry-best products, seamless service, and access to substantial government rebates under the NSW Energy Savings Scheme. Whether replacing an old electric system or upgrading from gas or solar, the company ensures customers receive the lowest possible prices through approved rebates. This government-backed initiative enables eligible homeowners to replace outdated systems with modern, high-efficiency heat pumps, often for a fraction of the traditional cost. For standard upgrades, like replacing an outdoor electric water heater in the same location with a compliant switchboard, customers can qualify for significant financial support. World-Class Heat Pump Systems with Smart Features E-Green Electrical installs a range of market-leading brands, including Rinnai, iStore, Reclaim, and Emerald Energy, offering models designed for Australian homes with features such as: Smart Wi-Fi Timers Hybrid Operating Modes & Vacation Settings Eco-Friendly CO₂ Refrigerant Backup Heating Elements Auto Disinfection & Defrost Control Glass-Lined and Stainless Steel Tanks with up to 15-Year Warranties Every model is carefully selected to ensure silent operation, compact design, and maximum energy efficiency, making them ideal replacements for conventional electric systems. Backed by Expert Technicians and Trusted Service Known for its exceptional customer service and 278+ five-star reviews, E-Green Electrical delivers a complete end-to-end experience. Their licensed technicians handle everything, from consultation and installation to all paperwork required to secure NSW heat pump rebates. Customer reviews consistently highlight the team's professionalism, punctuality, and commitment to high standards. Clients such as Mai Attuell and Kylie Evans praised technician Abdul and his team for their reliability, communication, and quality workmanship. Others, including Jasmine Li and EJ Akall, applauded the company's transparent processes, competitive pricing, and smooth coordination across multiple energy upgrades like air conditioning and lighting installations. A Sustainable Choice with Long-Term Value Beyond the short-term savings, heat pump water heaters offer remarkable environmental benefits, reducing CO₂ emissions by up to 4 tonnes per household annually. They are among the most climate-friendly water heating options available, transferring ambient heat instead of generating it from electricity or fossil fuels. These systems not only lower electricity bills but also deliver durable, long-lasting performance, as many units last up to 20 years or more with proper maintenance. Their smart controls and digital interfaces also allow users to track energy use, optimize efficiency, and ensure a reliable hot water supply at all times. Serving Sydney with Professionalism and Speed E-Green Electrical serves households across Sydney's metropolitan area and offers free quotes, expert advice, and emergency installation services. Whether replacing an existing electric system or installing a completely new setup, customers can count on E-Green for: Fully qualified, licensed installers Access to maximum rebates and incentives Reliable post-installation support Friendly, professional, and fast service The company's streamlined process makes switching to a heat pump system easy. From helping customers select government-approved models to managing the entire rebate application and installation process, E-Green Electrical eliminates the stress and maximizes savings. How to Get Started To check eligibility for the NSW Heat Pump Rebate and request a free consultation, visit For any inquiry, call 1300 326 636 or email info@ Residents will be guided through: Choosing a government-approved heat pump Booking installation by an accredited E-Green technician Claiming the rebate either upfront or through post-installation documentation Enjoying reduced energy bills and long-term hot water comfort In the words of the company's representative, "Whether you are a homeowner, landlord, or property manager, E-Green Electrical can help you find the perfect hot water solution, and make the switch smoother and more affordable than ever before." About E-Green Electrical E-Green Electrical is a trusted Australian provider of energy-efficient solutions, specializing in heat pump hot water systems, air conditioning, LED lighting upgrades, and electrical installations. With a focus on sustainability, customer satisfaction, and rebate accessibility, the company has become one of the most respected names in energy-saving home upgrades across NSW.
Yahoo
09-06-2025
- Business
- Yahoo
$400 cash boost available for these Aussies in weeks: ‘Take back control'
A new $400 rebate will soon be available to Victorian households who install an efficient hot water system that's made in Australia. The cost-of-living measure is designed to boost local manufacturing and encourage households to switch to efficient hot water systems. The initiative will start on July 1 and will be on top of the existing rebate of up to $1,000 available for Aussies who upgrade or replace old water systems with electric or solar systems. That means households can get a higher rebate of up to $1,400. Installing a heat pump hot water system alone can save a household up to $330 a year on electricity bills, according to the Victorian government. Hot water systems account for up to 30 per cent of total energy use. RELATED Centrelink cash boost over 400,000 Aussies have weeks left to confirm Centrelink payment change happening next week: 'Will increase' Major Coles move to take on Chemist Warehouse, Bunnings, Amazon Minister for Energy and Resources Lily D'Ambrosio said the initiative would make it cheaper to install quality local products, while supporting local jobs. "We're on the side of Victorians — helping families cut energy costs and take back control of their bills,' she said. "We know there is a strong history of locally manufactured hot water products. We want to make sure local jobs are supported and that money spent in Victoria stays in Victoria." Manufacturers and unions will be consulted ahead of the July 1 rebate kicking in, including on how to define local content. The cost of buying and installing mid-size units typically ranges between $3,000 and $4,000. It comes ahead of electricity price rises on July 1, following the release of the final default market prices. Victoria price changes range from a drop of $26 to an increase of $90 across the five electricity zones operating in the state. The government set aside $30 million in the budget to support an extra 27,000 households installing electric heat pumps and solar hot water systems. The government also announced it would offer a new $100 energy bill rebate to concession cardholders. Victoria's hot water system rebate scheme is run by Solar Victoria. The rebate is 50 per cent of the purchase price of the system, up to the value of $1,000. It is available to households with taxable incomes of less than $210,000 per year, for properties valued under $3 million. The hot water system to be replaced must be at least three years old from the date of purchase. The additional $400 rebate for Australian-made products will be available from July 1. More information on the hot water rebate can be found in retrieving data Sign in to access your portfolio Error in retrieving data
The Sun
04-06-2025
- Business
- The Sun
Thousands to be left without HOT WATER due to energy meter switch-off
THOUSANDS of households are at risk of being left without heating and hot water in weeks due to a shortage of smart meter appointments. Homes with electricity meters that use the Radio Teleswitch Service (RTS) need to upgrade to a smart meter before June 30 - when the service is being switched off. 1 Some RTS meters automatically turn the heating and hot water system on and off at different times during the day. This means that once the signal is switched off households could find that these systems do not work properly. They could also end up running their heating permanently during peak time, which could cause huge bill hikes. But a shortage of smart meter appointments means that thousands of households will not be able to make the switch before this deadline. None of the major energy suppliers or industry regulator Ofgem were able to tell us how long customers could expect to wait for a smart meter appointment. More than 100,000 RTS meters are still in use, according to Energy Action Scotland. But the meters are only being replaced at a rate of around 1,000 a day, according to industry regulator Ofgem. As a result, some customers are being offered meter replacement dates well after the deadline. An Ofgem spokesperson said: "Suppliers need to do more and ensure customers are protected from detriment, which is why industry is putting in place a phased area-by-area shutdown beginning from 30 June. "We have made clear that the signal serving a specific area should not be switched off until suppliers have demonstrated that they are ready and able to respond quickly to any issues customers experience. From TV to energy... tips to save you money on 7 bills that are going up in April 'While this carefully managed phaseout should reassure customers that they will be protected, it remains crucial that these meters are replaced so I would urge customers to engage with their supplier when offered an appointment – even if it is after the 30 June date.' Forums online are now inundated with energy customers complaining about being unable to secure an appointment. One Ovo customer said he had been trying to upgrade his two RTS meters since October 2024. An engineer visited his home that month and tried to install the meter but there was a signal issue. How do I know if I have an RTS electricity meter? YOU'LL be able to tell if you have a meter that relies on the RTS quite easily. The oldest RTS-powered meters have a switch box labelled "Radio Teleswitch" located next to the physical electricity meter. Others may have the RTS switch box included within the electricity meter as a single box on the wall. If you're unsure about the type of electricity meter in your home - call your supplier as they'll usually have this information on hand. RTS is also sometimes called dynamically teleswitched (DTS). A fortnight ago his appointment was cancelled due to a system issue. He added: 'I tried to re-book an appointment today but all the appointments had gone and there is nothing left before 30th June. 'I was told by the operator that because it is not my fault the meters have not been changed that I would not lose electricity supply - I have little faith in this happening and dread an electric bill after the 30th of June.' Another said their parents are in a similar position. They said: 'My parents are with Utility Warehouse but their electric supply is through Eon Next. Neither of them have contacted them about the RTS switch off.' They added that when they called Utility Warehouse customer services they were unable to speak to anyone. They tried to book an appointment online but every time were told: 'we're not able to provide you with a smart meter right now. Register interest and we'll get in touch when we can.' Another said: 'I am a British Gas 'customer' on a fixed price tariff. Last October BG advised that my electricity meter was one of the soon to be obsolete RTS type. 'I dutifully signed into my account and tried to request a smart meter … no appointments available. "Since then I have regularly tried to request an install … no appointments.' Andrew Bartlett, chief executive of Advice Direct Scotland, said customers are "in the dark" about the RTS switch. He added: "People are being given dates well after the June 30 deadline for the replacement of their RTS meters with a smart meter, even into August. 'Customers are doing the right thing by contacting suppliers to arrange their fitting, only to be given dates more than a month after the deadline. 'We are also aware anecdotally of people being wrongly told that they have nothing to fear as the cut off won't happen until 2028.' How long do I need to wait for an appointment? Ovo Energy Ovo Energy said it has appointments available to install a meter as soon as possible. However, the availability of these appointments may vary depending on where you live. If you are unsure of what to do or are vulnerable then you should contact Ovo as soon as possible so it can ensure you have an appointment booked in. Customers will be able to choose which tariff they switch to and its specialist team will be on hand to help find the most appropriate one. Octopus Energy Octopus Energy said it has contacted every customer it thinks has an RTS meter that may not work effectively after the switch off. It is installing nearly 20,000 meters a week and said it has the capacity to prioritise anyone who thinks they might lose their heating after the switch off. A spokesperson said: 'It's really important that customers with RTS meters get in touch with us - but we also want them not to worry. Our team is working 7 days a week, and we'll do our very best to make sure that no-one is left without power.' said it will prioritise RTS upgrade appointments and has reserved engineers to ensure it has the capacity to deliver these upgrades. It said all RTS customers should not delay. You should book your smart meter upgrade appointment as soon as possible to make sure your heating and hot water continues to run smoothly. How can I improve my chance of getting an appointment? You should regularly check your supplier's website to see if they have released any new slots. Most suppliers will only let you book an appointment in the next six weeks. You can also ask your supplier how often they release new slots and on which day of the week. For example, Octopus Energy releases new slots on a Monday but you will need to get online early to secure a space. Most suppliers will let you register your interest online so they can notify you when new slots become available. You can do this online through your account. A spokesperson for Energy UK said: "We would only suggest that anyone with an RTS meter contacts their supplier as soon as possible. "Booking a meter replacement appointment now will ensure a smooth change that enables your heating and hot water to continue operating in the same way. "If you are worried that you have an appointment booked after 30 June, this has been taken into account as part of the phase out plan.' Can I keep my RTS tariff? In most cases, RTS customers will be offered a smart meter. The smart meter operates in the same way as an RTS meter on a multi-rate tariff such as Economy 7 or Economy 10. If that is not possible then suppliers must take all reasonable steps to provide a similar tariff, so customers do not see their bills increase. Meanwhile, upgrading an RTS meter to a smart one should give customers access to a wide choice of smart meter only tariffs that should save them money. If your supplier has not contacted you already then you do not need to wait for a letter or email asking you to switch. Get in touch with your supplier directly as soon as you can. What energy bill help is available? There's a number of different ways to get help paying your energy bills if you're struggling to get by. If you fall into debt, you can always approach your supplier to see if they can put you on a repayment plan before putting you on a prepayment meter. This involves paying off what you owe in instalments over a set period. If your supplier offers you a repayment plan you don't think you can afford, speak to them again to see if you can negotiate a better deal. Several energy firms have schemes available to customers struggling to cover their bills. But eligibility criteria vary depending on the supplier and the amount you can get depends on your financial circumstances. For example, British Gas or Scottish Gas customers struggling to pay their energy bills can get grants worth up to £2,000. British Gas also offers help via its British Gas Energy Trust and Individuals Family Fund. You don't need to be a British Gas customer to apply for the second fund. EDF, Octopus Energy and Scottish Power all offer grants to struggling customers too. Thousands of vulnerable households are missing out on extra help and protections by not signing up to the Priority Services Register (PSR). The service helps support vulnerable households, such as those who are elderly or ill. Some of the perks include being given advance warning of blackouts, free gas safety checks and extra support if you're struggling. Get in touch with your energy firm to see if you can apply.
Daily Mail
22-05-2025
- Politics
- Daily Mail
Beware the great energy switch off - families at risk of power meltdown amid meter upgrade chaos
Around 125,000 Scots are still at risk of losing their heating and hot water when their meters are switched off next month. New figures show that large numbers of households across Scotland still have Radio Teleswitching System (RTS) meters which are due to be deactivated at the end of June. A major rush is taking place to ensure they are replaced in time but energy firms are only currently dealing with 5,000 households per fortnight. It has led to concerns that many of the homes could lose their heating and hot water if their meter is not replaced in time. According to Ofgem figures provided to Liberal Democrat MSP Beatrice Wishart by Energy Action Scotland, 124,864 of the RTS meters still needed to be replaced across Scotland as at April 18. The figure had only fallen from 129,814 on April 4 and 134,829 on March 21. Ms Wishart, who represents Shetland where 4,204 meters still need to be replaced out of 10,600 households, said: 'The RTS switch-off has been depressing, frustrating and entirely avoidable. Frankly it is a national disgrace. 'We have weeks until the deadline but the energy companies are still so far behind. No one should be left without basic hot water or heating. 'In Shetland and across Scotland, it will take over a year for all remaining RTS meters to be exchanged. We have been promised technological fixes in advance of the switch off, yet we are, at the 59th minute of the eleventh hour, still finding that there has been limited development in technology or greater connectivity to the smart meter signal. 'I urge local authorities and local resilience partnerships to ready themselves for any potential adverse outcomes of the RTS switch-off which may include thousands of homes without heating and hot water.' The figures show there are still 22,579 of the RTS meters in Glasgow, and 17,175 in Edinburgh. The UK Government is facing calls to require energy suppliers to compensate any household that requested a replacement meter before the switch-off but did not receive it in time. Andrew Bartlett, chief executive of Advice Direct Scotland, said: 'With less than six weeks to go until the deadline, these figures lay bare the scale of the challenge ahead. The replacement rate simply isn't fast enough and must urgently speed up. 'We are continuing to see a rise in the number of calls from worried households and expect this to increase as we get nearer to June 30. 'The system isn't working as it should, putting thousands at risk of losing heating or hot water. 'Anyone who thinks they might be affected should act now and contact their supplier. If you know someone with an RTS meter, especially if vulnerable, encourage them to act.' Some parts of Scotland with a large rural population are more likely to have households which use the meters for hot water and heating because they are off the gas grid. The RTS system - a feature of older electricity meters which controls heating and hot water - uses a longwave radio frequency to switch between peak and off-peak rates. But the technology is becoming obsolete and energy companies have a deadline to change their customers' meters by June 30. Charlotte Friel, director for retail pricing and systems for Ofgem, said: 'We have been continually monitoring the industry's efforts to replace RTS meters as this ageing infrastructure reaches the end of its life. Last year we decided more needed to be done so convened the sector and made clear to suppliers they have to move faster. Following that intervention, the rate of meter replacements has increase from around 1,000 a month to more than 1,000 a day. 'However suppliers need to do more and ensure customers are protected from detriment, which is why industry is putting in place a phased area-by-area shutdown beginning from 30 June. We have made clear that the signal serving a specific area should not be switched off until suppliers have demonstrated that they are ready and able to respond quickly to any issues customers experience. 'While this carefully managed phaseout should reassure customers that they will be protected, it remains crucial that these meters are replaced so I would urge customers to engage with their supplier when offered an appointment - even if it is after the 30 June date that marks the beginning of the process.'
