Latest news with #ofWork
Yahoo
10-07-2025
- Business
- Yahoo
Unison Activates Its Virtual Acquisition Office (VAO) With Agentic AI
MCLEAN, Va., July 10, 2025 /PRNewswire/ -- Unison, the leading provider of federal business process and acquisition software, today announced the release of agentic AI in its Virtual Acquisition Office (VAO), advancing how acquisition professionals interact with VAO's templates, insights, and guidance. These new agentic AI capabilities follow Unison's acquisition of the AI startup, Bidscale, earlier this year. VAO has long served as the trusted SaaS platform for the development of the federal acquisition workforce, delivering expert-created content and training. With agentic AI now at the center of the VAO experience, that expertise becomes actionable, generating acquisition documents, identifying relevant policy, and completing complex tasks with greater accuracy and less manual effort. With no AI expertise required, VAO users can quickly utilize agentic AI capabilities to shift focus to the mission and spend less time drafting. Available as a new offering to subscribers, VAO's agentic AI is designed to work seamlessly alongside its existing tools and content to: Generate compliant documents: Create Statements of Objectives (SOOs), Statements of Work (SOWs), Limited Source Justifications, and many more acquisition lifecycle documentation. Get the right policy guidance at the right time: Policies are suggested based on your role, your agency, and the document you're working on. Let templates do more of the work: Work directly within context-aware templates that apply agency rules and standards automatically. Stay ahead of the process: Get proactive guidance on what's required next, so you're not waiting for checklists or chasing approvals. "This step moves Unison's VAO from a trusted reference to a dynamic part of the acquisition lifecycle," said Reid Jackson, CEO of Unison. "It's the difference between reading acquisition guidance and watching that guidance take shape in real time." A recent Federal News Network article highlighted the growing demand for AI that does more than automate routine steps. As the article notes, agentic AI offers a viable path toward reducing workload by completing acquisition tasks and helping agencies meet growing demands with limited staff. Last year, Unison introduced its generative AI tool, Ally, within VAO. Since then, Ally has been used by more than 72 federal agencies, answering over 60,000 questions. These new agentic AI capabilities build on that momentum, expanding the impact of Unison's AI across the federal government. For more information or to schedule a walkthrough, visit or email the company at ai@ About Unison Unison's products power the business of government to work smoother and smarter. Trusted by over 200,000 federal employees and government contractors, Unison's software, domain expertise, and federal focus drive efficiency, transparency, and compliance. The company's AI-infused technology is designed to simplify complex business processes and acquisitions. From contracting to budgeting, cost engineering, and program management, Unison's products reach every corner of federal business. To learn more about Unison, please visit View original content to download multimedia: SOURCE Unison
Yahoo
06-06-2025
- Business
- Yahoo
AI, Robotics, and Automation: Transforming the Future of Work in Aerospace and Defense
Explore the transformative future of work in aerospace and defense driven by AI, robotics, and automation. Address ethical concerns with AI in lethal autonomous weapons and leverage VR, AR, and drones for enhanced training and operations. Discover investment opportunities in emerging technologies. Dublin, June 06, 2025 (GLOBE NEWSWIRE) -- The "Strategic Intelligence - The Future of Work in Aerospace and Defense" report has been added to future of work in the aerospace, defense, and security sector is poised for significant transformation driven by advancements in technology, particularly AI, robotics, and automation. Artificial intelligence (AI) plays an important role in the analyst's future of work intelligence (AI) plays an important role in the analyst's future of work framework. The use of AI in workflows is increasing but raises serious ethical questions, particularly in the aerospace and defense industry. Lethal autonomous weapons (LAWs) represent the most ethically challenging application of AI in a combat role. Flawed image recognition by machine learning tools and a lack of effective legal accountability for misidentification make LAWs a significant concern for lawmakers and activists. Explainable AI models may alleviate these issues, but advanced regulation is required to ensure control and accountability. Integrating visualization technologies like virtual and augmented reality (VR and AR) can improve training and make forces comfortable with multi-domain operations (MDOs) that include land, maritime, air, space, and cyberspace. By including simulated assets, these technologies allow for realistic and immersive training scenarios, improving situational awareness and decision-making skills, which are crucial for successful long-term defense initiatives. Drones are a versatile component of modern military operations, offering capabilities ranging from surveillance to direct engagement in combat scenarios. Drones already support armed forces for urban combat and at sea. 5G and AI will enable drones to significantly alter working relationships in the aerospace and defense sector as it transitions towards increasingly digitized and automated of emerging technological trends and their border impact on defense market. Analysis of the various future of work The key defense challenges that the ADS sector face is covered, and how certain future of work technologies resolve those challenges. The investment opportunities for armed forces, suppliers, and institutional investors, across the whole future of work value chain are covered. Highlights from the range different future of work related research and case studies. Key Topics Covered: Executive Summary Players The Future of Work Framework The Impact of the Future of Work on Aerospace and Defense Case Studies The Future of Work Timeline Signals Mergers and acquisitions Company filing trends Hiring trends Companies Leading future of work adopters in aerospace and defense Specialist future of work tech providers in aerospace and defense Sector Scorecard Defense sector scorecard Company Coverage: Airbus Augmenti BAE Systems Boeing Dassult Aviation Elbit Systems General Dynamics Northrop Grumman Rheinmettal Red6 RTX Adarga Anduril Avathon BlueHalo Cylance Lockheed Martin L3 Harris Technologies Percepto Shield AI Thales RocketChat Israel Aerospace Industries Hadean Leonardo Collins Aerospace NASA Rolls-Royce Spee3D For more information about this report visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Upturn
22-05-2025
- Business
- Business Upturn
Firstsource and Sanas partner to redefine customer conversations with AI
MUMBAI, India , May 22, 2025 /PRNewswire/ — Firstsource Solutions Limited (NSE:FSL ) ( BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world's first real-time speech understanding platform, to enable next-level customer conversations powered by AI. Aligned with Firstsource's UnBPO™ philosophy, the integration of Sanas' Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience. This seamless, speech-to-speech solution eliminates accent and language barriers—enhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively. As AI moves from pilot to performance, early adopters are already seeing the impact—128% more likely to report high ROI from their AI tools in CX. By embedding intelligent, unobtrusive tech into day-to-day operations, Firstsource is unlocking scalable, measurable value—boosting agent productivity, strengthening conversations, and delivering next-gen CX outcomes at speed and scale. 'At Firstsource, we seek partnerships that reflect our commitment to smart, scalable transformation—solutions that deliver maximum impact with minimal friction, improving both experience and outcomes. Our collaboration with Sanas is a powerful expression of the UnBPO™ philosophy: leveraging intelligent, human-centric technology to elevate performance and ROI. 'The Customer Experience (CX) landscape is undergoing a fundamental shift—from cost efficiency to outcome-driven impact. With Sanas' AI-powered Real-Time Accent Translation, we are enabling more inclusive, fluid customer conversations — irrespective of who the customer is — a consumer, a student, or a patient — without the need for hardware changes or system overhauls. It is an innovation that works in the background but transforms everything. 'This is the Future of Work in action—a seamless human-AI partnership where technology enhances connection, boosts responsiveness, and empowers agents to perform at their best,' said Ashish Chawla , President – CX and Consulting at Firstsource. The technology is industry-agnostic, enabling a host of benefits for enhanced communication across diverse industries. Early implementations of this technology in other enterprises have demonstrated significant performance results: 17% average increase in sales efficiency 21% improvement in Net Promoter Score (NPS) at a Fortune 20 global tech company at a Fortune 20 global tech company 18% average reduction in AHT Zero instances of customers asking to speak with another agent of customers asking to speak with another agent 22% average boost in Customer Satisfaction (CSAT) 95% agent adoption rate 'We're thrilled to partner with Firstsource to bring Sanas' Real-Time Accent Translation technology to their global operations. This collaboration marks a major milestone in our mission to make communication more inclusive and effortless. Our groundbreaking AI technology, combined with Firstsource's customer-first approach, enables contact center agents to have clearer, more effective conversations—regardless of accent or geography. Together, we are setting a new standard for exceptional agent and customer experiences alike,' said Sharath Keshava Narayana , CEO and co-founder, . About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL ) ( BSE: 532809 ) ( Reuters: ) ( Bloomberg: FSOL:IN), is a global leader providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India , Philippines , Mexico , Romania , Turkey , Trinidad & Tobago , South Africa , and Australia , we 'make it happen' for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ — our differentiated approach to reimagining traditional outsourcing — to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients. ( About Sanas Sanas provides the world's first Real-Time Speech Understanding Platform powered by its patented AI technologies. Born from a mission to power a kinder, more compassionate world, Sanas is pioneering a revolution in human connection by making global, real-time communication more inclusive. Today, Sanas offers Real-Time Accent Translation and Two-Way Noise Cancellation. Founded in 2020, Sanas is led by a team of exceptional co-founders, including CEO Sharath Keshava Narayana and CTO Shawn Zhang . ( Logo: View original content: Disclaimer: The above press release comes to you under an arrangement with PR Newswire. Business Upturn takes no editorial responsibility for the same.
Cision Canada
22-05-2025
- Business
- Cision Canada
Firstsource and Sanas partner to redefine customer conversations with AI
BRIDGEWATER, N.J., May 22, 2025 /CNW/ -- Firstsource Solutions Limited (NSE:FSL) (BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world's first real-time speech understanding platform, to enable next-level customer conversations powered by AI. Aligned with Firstsource's Un BPO™ philosophy, the integration of Sanas' Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience. This seamless, speech-to-speech solution eliminates accent and language barriers—enhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively. As AI moves from pilot to performance, early adopters are already seeing the impact— 128% more likely to report high ROI from their AI tools in CX. By embedding intelligent, unobtrusive tech into day-to-day operations, Firstsource is unlocking scalable, measurable value—boosting agent productivity, strengthening conversations, and delivering next-gen CX outcomes at speed and scale. "At Firstsource, we seek partnerships that reflect our commitment to smart, scalable transformation— solutions that deliver maximum impact with minimal friction, improving both experience and outcomes. Our collaboration with Sanas is a powerful expression of the Un BPO™ philosophy: leveraging intelligent, human-centric technology to elevate performance and ROI. "The Customer Experience (CX) landscape is undergoing a fundamental shift—from cost efficiency to outcome-driven impact. With Sanas' AI-powered Real-Time Accent Translation, we are enabling more inclusive, fluid customer conversations — irrespective of who the customer is — a consumer, a student, or a patient — without the need for hardware changes or system overhauls. It is an innovation that works in the background but transforms everything. "This is the Future of Work in action—a seamless human-AI partnership where technology enhances connection, boosts responsiveness, and empowers agents to perform at their best," said Ashish Chawla, President – CX and Consulting at Firstsource. The technology is industry-agnostic, enabling a host of benefits for enhanced communication across diverse industries. Early implementations of this technology in other enterprises have demonstrated significant performance results: 17% average increase in sales efficiency 21% improvement in Net Promoter Score (NPS) at a Fortune 20 global tech company 18% average reduction in AHT Zero instances of customers asking to speak with another agent 22% average boost in Customer Satisfaction (CSAT) 95% agent adoption rate "We're thrilled to partner with Firstsource to bring Sanas' Real-Time Accent Translation technology to their global operations. This collaboration marks a major milestone in our mission to make communication more inclusive and effortless. Our groundbreaking AI technology, combined with Firstsource's customer-first approach, enables contact center agents to have clearer, more effective conversations—regardless of accent or geography. Together, we are setting a new standard for exceptional agent and customer experiences alike," said Sharath Keshava Narayana, CEO and co-founder, About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL) (BSE: 532809) (Reuters: (Bloomberg: FSOL:IN), is a global leader providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, we 'make it happen' for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our inch-wide, mile-deep practitioners work collaboratively, leveraging Un BPO™ — our differentiated approach to reimagining traditional outsourcing — to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients. About Sanas Sanas provides the world's first Real-Time Speech Understanding Platform powered by its patented AI technologies. Born from a mission to power a kinder, more compassionate world, Sanas is pioneering a revolution in human connection by making global, real-time communication more inclusive. Today, Sanas offers Real-Time Accent Translation and Two-Way Noise Cancellation. Founded in 2020, Sanas is led by a team of exceptional co-founders, including CEO Sharath Keshava Narayana and CTO Shawn Zhang.
Yahoo
22-05-2025
- Business
- Yahoo
Firstsource and Sanas partner to redefine customer conversations with AI
MUMBAI, India, May 22, 2025 /PRNewswire/ -- Firstsource Solutions Limited (NSE:FSL) (BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world's first real-time speech understanding platform, to enable next-level customer conversations powered by AI. Aligned with Firstsource's UnBPO™ philosophy, the integration of Sanas' Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience. This seamless, speech-to-speech solution eliminates accent and language barriers—enhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively. As AI moves from pilot to performance, early adopters are already seeing the impact—128% more likely to report high ROI from their AI tools in CX. By embedding intelligent, unobtrusive tech into day-to-day operations, Firstsource is unlocking scalable, measurable value—boosting agent productivity, strengthening conversations, and delivering next-gen CX outcomes at speed and scale. "At Firstsource, we seek partnerships that reflect our commitment to smart, scalable transformation—solutions that deliver maximum impact with minimal friction, improving both experience and outcomes. Our collaboration with Sanas is a powerful expression of the UnBPO™ philosophy: leveraging intelligent, human-centric technology to elevate performance and ROI. "The Customer Experience (CX) landscape is undergoing a fundamental shift—from cost efficiency to outcome-driven impact. With Sanas' AI-powered Real-Time Accent Translation, we are enabling more inclusive, fluid customer conversations — irrespective of who the customer is — a consumer, a student, or a patient — without the need for hardware changes or system overhauls. It is an innovation that works in the background but transforms everything. "This is the Future of Work in action—a seamless human-AI partnership where technology enhances connection, boosts responsiveness, and empowers agents to perform at their best," said Ashish Chawla, President – CX and Consulting at Firstsource. The technology is industry-agnostic, enabling a host of benefits for enhanced communication across diverse industries. Early implementations of this technology in other enterprises have demonstrated significant performance results: 17% average increase in sales efficiency 21% improvement in Net Promoter Score (NPS) at a Fortune 20 global tech company 18% average reduction in AHT Zero instances of customers asking to speak with another agent 22% average boost in Customer Satisfaction (CSAT) 95% agent adoption rate "We're thrilled to partner with Firstsource to bring Sanas' Real-Time Accent Translation technology to their global operations. This collaboration marks a major milestone in our mission to make communication more inclusive and effortless. Our groundbreaking AI technology, combined with Firstsource's customer-first approach, enables contact center agents to have clearer, more effective conversations—regardless of accent or geography. Together, we are setting a new standard for exceptional agent and customer experiences alike," said Sharath Keshava Narayana, CEO and co-founder, About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL) (BSE: 532809) (Reuters: (Bloomberg: FSOL:IN), is a global leader providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, we 'make it happen' for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ — our differentiated approach to reimagining traditional outsourcing — to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for our clients. ( About Sanas Sanas provides the world's first Real-Time Speech Understanding Platform powered by its patented AI technologies. Born from a mission to power a kinder, more compassionate world, Sanas is pioneering a revolution in human connection by making global, real-time communication more inclusive. Today, Sanas offers Real-Time Accent Translation and Two-Way Noise Cancellation. Founded in 2020, Sanas is led by a team of exceptional co-founders, including CEO Sharath Keshava Narayana and CTO Shawn Zhang. ( Logo: View original content: Sign in to access your portfolio
