Latest news with #operationsdirector
TTG
07-08-2025
- Business
- TTG
Coconut Travel boss hires husband to lead new homeworking division
In a Facebook post announcing the move, Claire wrote: "We are absolutely thrilled to officially welcome James as our operations director at Coconut Travel. "With more than 30 years' experience in the global travel industry, James is a true expert in the field. He'll be leading our homeworking division and overseeing the day-to-day operations as we scale up and continue to innovate across the business. "Not only is James a seasoned professional, he also happens to be my husband — and I couldn't be prouder to take this next step together." 'So passionate about travel' Claire said her recruitment policy for the homeworking division would prioritise "quality over quantity", although she stressed that didn't mean the door was closed to new or unproven talent. "There are people that are passionate about travel but cannot get their foot in the door," she continued. "I ask applicants to describe why they want to come into travel. They've usually either done their travel and tourism qualifications and they cannot get a break, or they're new to travel." Claire said having homeworkers still felt "very new". "I say to the homeworkers, 'we're all in this journey together'. I'm totally honest with them. I'm so passionate about travel and training. If you were to cut me, planes and cruise ships would come out of me." Claire added: "One day, I want to set up a travel academy where we take on students and give them some experience. That's always been my aim in life but it's not going to happen any time soon." She highlights Liz Houghton, who started in Coconut's shop in May 2022 as an intern. "She messaged me randomly. I used to book her holidays. I said she could do some work for me, but that I couldn't promise a job. She had worked in retail but never in travel. "Liz worked for me without pay for nine to 10 months. At that time, I was the only person running the shop. When I told her that she had got a job at Coconut Travel, she was over the moon. She absolutely loved it."
Associated Press
14-06-2025
- Business
- Associated Press
Medical Chronology Outsourcing Improves with Stronger Client Communication, Expert Says
06/13/2025, New York // KISS PR Brand Story PressWire // As demand rises for fast and accurate medical chronologies in legal and insurance cases, experts are pointing to one key factor that makes outsourcing success: communication. Medical chronology outsourcing work has become a common solution for law firms, insurance companies, and Medical Examiners dealing with overwhelming volumes of medical records. But industry professionals say the quality of communication between clients and vendors directly influences outcomes impacting everything from accuracy to turnaround times. Collaboration Over Transaction 'Outsourcing doesn't work if it's treated like a hand-off,' says a legal nurse consultant in Chicago. 'It needs to be collaborative. You need two-way communication, regular updates, and shared understanding of what the case requires.' Service providers echo this sentiment. Many outsourcing teams now prioritize setting up detailed onboarding calls, using checklists to gather case-specific preferences, and scheduling progress reviews throughout the project. Reducing Errors and Delays Miscommunication or lack of communication can lead to costly mistakes. These may include missed injuries, incorrect timelines, or overlooked documents. Even minor errors in a medical chronology can delay litigation or settlements. 'Clear instructions and quick clarifications from clients help us work faster and more precisely,' said an operations director at a major medical chronology service provider. 'When we have questions, timely responses avoid delays and reduce the need for revisions.' Building Trust with Transparency Security and transparency are also communication-driven. Clients want to know how records are handled, how data is protected, and what steps are taken at each stage of the process. Frequent, open communication builds trust and ensures compliance with strict privacy regulations like HIPAA. LezDo TechMed, a leading provider of medical chronology services, is streamlining case preparation for personal injury attorneys, insurance companies, and medical experts. Known for its collaborative approach, the company emphasizes clear communication and consistently delivers detailed, high-quality medical chronologies tailored to legal needs. The Competitive Advantage In a competitive field where turnaround time and accuracy can define success, firms that invest in structured communication with their outsourcing partners are seeing better results. As outsourcing continues to grow across the legal-medical field, industry experts agree: communication isn't just helpful but it's essential. Those who communicate clearly, frequently, and securely will be the ones who lead the future of medical chronology services. Media Details: Contact Person: Robert Smith Organisation: LezDo TechMed Email: [email protected] Country: USA
