Latest news with #passengerExperience
Zawya
27-05-2025
- Business
- Zawya
Airport International Group and Extime JCDecaux Airport sign agreement
Amman: Airport International Group and Extime JCDecaux Airport - a globally renowned airport advertising company - have inked an agreement set to redefine the advertising experience at Queen Alia International Airport (QAIA). Signed on Tuesday 20 May, 2025, this collaboration marks a pivotal step in modernizing the advertising infrastructure of QAIA, elevating both the airport environment and overall passenger journey. Extime JCDecaux Airport, the dedicated airport media brand launched by Extime Media, seeks to leverage its extensive global expertise in airport media and advertising to deliver world-class capabilities that enhance the passenger experience at QAIA. The deployment of a new broadcasting system, ISO 27001 certified, based on highly secure infrastructures will connect all digital assets across the airport and ensure real-time synchronisation, seamless content delivery and operational efficiency. The system will also be monitored round-the-clock to guarantee reliability and rapid issue detection and resolution, demonstrating a firm commitment to quality and compliance with local health, safety and environmental regulations. Emphasizing a shared vision for sustainable airport operations, the collaboration will also upgrade the static advertising structure. All lightboxes included in Extime JCDecaux Airport's media plan will be fitted with energy-efficient LED panels, reducing energy consumption and operational costs. Moreover, the airport's exterior media will be enhanced with large-format Skytouch portrait displays also featuring LED lighting. These units are designed for durability, safety, high-impact visibility and energy efficiency. Throughout QAIA, the advertising inventory will be overhauled with new, larger digital screens and creative solutions in high-traffic areas. This digitalization aims to improve the passenger experience and boost advertising revenue by offering brands a more engaging media environment. 'For us, every element of the airport journey - visual, operational and emotional - reflects our brand promise 'Feels Like Home'. As the first point of contact for millions arriving in Jordan, QAIA plays a vital role in shaping perceptions from the moment passengers arrive. Through our collaboration with Extime JCDecaux Airport, we are introducing a world-class visual environment that seamlessly combines innovation, sustainability and impactful brand storytelling. These enhancements are not only designed to create value for advertisers, but more importantly, to enrich the passenger experience at every touchpoint - making it more welcoming, engaging and aligned with the top-tier standards of Jordan's prime gateway to the world,' commented Airport International Group CEO, Nicolas Deviller. Isabelle Fourmentin, Extime JCDecaux Airport Managing Director, said, 'We are delighted to start this new chapter in advertising activities at Queen Alia International Airport, and I would like to warmly thank our partner, Airport International Group, for their trust and support. Our plan is to develop an eco-friendly advertising platform based on innovative, high-performance media solutions for advertisers, enhancing both brand advertising experiences and passenger journey.' Extime JCDecaux Airport will build on the global expertise of JCDecaux, which holds advertising concessions in 157 airports worldwide, including leading hubs such as Los Angeles International Airport, London Heathrow Airport, Paris Charles de Gaulle Airport, Dubai International Airport, Shanghai Hongqiao International Airport and Singapore Changi Airport. About Airport International Group Airport International Group is a Jordanian company comprising local and international investors with proven experience in airport rehabilitation, enhancement, operation and management. These include Groupe ADP (51%), Meridiam Eastern Europe Investments (32%), Mena Airport Holding Ltd. (12.25%) and Edgo Investment Holdings Ltd. (4.75%). In 2007, following a transparent and open international tender, the Government of Jordan awarded Airport International Group a Build-Operate-Transfer (BOT) concession agreement to manage the rehabilitation, expansion and operation of Queen Alia International Airport (QAIA); Jordan's prime gateway to the world. Since the agreement commenced, QAIA ranked first place for eight years in the Airport Service Quality Survey's 'Best Airport by Size and Region: Middle East' category for airports serving 5 to 15 million passengers; was amongst the top two in the 'Best Airport by Region: Middle East' category for four consecutive years; and was named 'Most Enjoyable Airport in the Middle East' twice. In 2022, QAIA became the first airport in the Middle East and the second in Asia Pacific to reach Level 4+ 'Transition' of the Airport Carbon Accreditation Program (valid until 2025), as well as the first airport in the Middle East to achieve Level 3 of the Airport Customer Experience Accreditation (renewed until February 2026). Moreover, in 2024, QAIA attained a 4-Star Airport Rating following its first-ever participation in the SKYTRAX World Airport Audit, signifying that staff service or product standards meet a good quality level. According to a comprehensive study commissioned by Airport International Group and conducted by International Air Transport Association (IATA) Consulting, in 2019, QAIA supported 238,000 jobs and JOD 2.5 billion (8.9%) in GDP. By 2032, these figures are expected to increase to 278,000 jobs and JOD 3.9 billion in GDP. Underscoring its socioeconomic significance and standing as the main entry point to the Kingdom, QAIA processes over 97% of passengers and 99% of cargo.
Daily Mail
24-05-2025
- Business
- Daily Mail
'Fart zone' fears as air passengers weigh in on latest seating concepts
From bicycle-style standing seats to double-decker recliners, airplane seating concepts have been intriguing and mortifying passengers in equal measure recently. In February European manufacturer Airbus revealed it was working with a Spanish start-up, Chaise Longue, on a two-level seating system. But the idea of some passengers staring at the lower backside of fliers on raised platforms sparked controversy online, with one social media user writing: 'Last thing I want when flying is being stuck in someone's fart zone.' It comes after news this week that several budget airlines are set to introduce standing-only seat options. The bike-style padded seats allow passengers to lean at an angle without completely sitting down – and could be introduced as early as 2026. However, it's the double-decker idea - which features one row of seats on a raised platform, followed by one row at a normal level, and so on - that has caused unease among the flying public. For passengers up top, worrying about the etiquette of reclining will be a thing of the past, with no one directly behind to complain about it. Meanwhile, bottom passengers would be able to stretch their legs more and even put their legs up slightly, thanks to added space under the chair in front. The dual level concept is courtesy of Alejandro Nunez Vicente, CEO and founder of Chaise Longue, who said his firm is exploring 'early stage concepts' with Airbus. 'After 4 exciting years pursuing my dream of improving the passenger experience and giving passengers what they truly deserve, today I am very excited to make [this] announcement,' Vicente said in a LinkedIn post. 'It's the dawn of a new era for commercial aviation, so I hope that you are as excited as we are with this announcement and that soon, you can be crossing the skies in a more comfortable, spacious and two-level seat.' However, the initial images have raised fears about people passing gas in the cabin. One person on X said: 'The nice thing about this arrangement, is that farts from the higher seats in front of you will hit you right in the mouth so you don't have to wonder where they came from.' In response, Vicente said: 'With some common sense and maturity you should be able to find your answer.' He added: 'Gas in general doesn't go through solid objects like seat cushions, seat covers and plastic shells.' It's unclear when the two parties are aiming to roll the design out to aircraft; has contacted them for more information. Vicente, who studied industrial engineering at Brunel University of London, started building his first plane seat prototype by hand in 2021 using just a 'bunch of planks.' Chaise Longue has provided a digital model online of the layout, which lets web users control a Sim-like figure in a mock-up of an aircraft cabin. According to the concept – which has also piqued the interest of Emirates – passengers would decide whether they were booking top seats or bottom seats. From the promo images, it seems passengers in the bottom seats would have ample legroom – but less space behind them to recline. Conversely, the top passengers would have lots of room to stretch back but not quite as much legroom. However, considering the bottom passenger would have their head directly behind a fellow flier's backside, the top seats may prove more popular. What's more, bottom passengers would have the back of someone's chair looming high over them, which could either increase the sense of privacy, or claustrophobia. Everyone would have space under their own seat to put their baggage – but the bottom row passengers would get a little extra space in front of them too. Another said 'soon they will be packing us in with the luggage', adding: 'I will NOT fly in a double decker seating arrangement' Yet another said: 'The day this seating arrangement goes into planes is the day I start travelling only as far as I can drive' Notably, the design gets rid of the overhead luggage compartments in order to utilize the plane cabin's height as much as possible. Vicente told CNN he's not on a mission to eradicate normal airplane seating. Instead, he envisages a cabin where his concept is in the middle, flanked by two rows of traditional airplane seating, but he admitted 'there is still a long development ahead'. He also said he's thankful Airbus sees 'the true potential of two-level seating', while adding he's 'open for collaboration' with other aviation companies. Airbus confirmed the collaboration but offered scant further details about the project. An Airbus spokesperson said: 'Chaise Longue is exploring some early stage concepts with Airbus on two-level seating solutions for Airbus commercial aircraft.' 'Given the nature of this early phase level,' the spokesperson added, Airbus preferred 'not to further comment at this stage'.
Zawya
08-05-2025
- Business
- Zawya
Smiths Detection awarded contract by DAEP to provide cutting-edge checkpoint screening technology for Dubai International Airport
DUBAI, United Arab Emirates--(BUSINESS WIRE/AETOSWire)-- Smiths Detection, a global leader in threat detection and screening technologies, has been awarded a contract by Dubai Aviation Engineering Projects (DAEP) to deliver state-of-the-art checkpoint screening solutions across all terminals at Dubai International Airport (DXB). This initiative marks a significant step in advancing security operations and enhancing the passenger experience at one of the world's busiest airports. 'As part of this contract, Smiths Detection will provide its latest, most advanced technologies for checkpoint screening, including the HI-SCAN 6040 CTiX Model-S, an industry-leading computed tomography (CT) screening system," said Smiths Detection President Jerome de Chassey. "We are proud to be awarded this contract, and the deployment of this cutting-edge technology will significantly enhance both the security and efficiency of passenger screening processes.' The new systems, powered by artificial intelligence (AI) and machine learning capabilities, offer superior image resolution, automatic detection, and quicker, more accurate threat identification. These innovations will contribute to a seamless travel experience while ensuring the highest standards of safety for all passengers. DAEP continues to lead the way in adopting innovative technologies that improve operational efficiency and security. The introduction of advanced screening solutions aligns with its ongoing commitment to providing a secure, seamless, and world-class airport experience. Smiths Detection's innovative approach to airport security is backed by decades of expertise in delivering solutions that meet the dynamic needs of the aviation industry. Their cutting-edge technology will continue to shape the future of air travel, ensuring safe and secure skies for millions of passengers worldwide. About Smiths Detection Smiths Detection is a global leader in the development and delivery of advanced security technologies, providing solutions that ensure safety and security in a wide range of applications including airports, borders, and critical infrastructure. Smiths Detection's product portfolio spans from screening systems and chemical detectors to mobile solutions that enhance security across diverse environments.
