Latest news with #restaurantpartners
Yahoo
02-07-2025
- Business
- Yahoo
Swiggy brings budget-friendly meal options with 99 Store
Indian online food delivery platform Swiggy has added a new '99 Store' feature on its app. The service provides individual meals at a fixed cost of Rs99 ($1.15). It is accessible in more than 175 cities, including Bengaluru, Delhi, Hyderabad and Chennai. The 99 Store offer includes biryani, wraps and local specialities. Deliveries are handled through Swiggy's Eco Saver option, which minimises delivery expenses. It showcases single dishes to enhance user navigation, with the design aimed at streamlining the browsing process. Swiggy Food Marketplace CEO Rohit Kapoor stated: 'At Rs99, this isn't just a price point — it's a promise. A promise that good food can be both affordable and accessible, especially for our younger customers. 'The 99 Store is our way of making sure daily meals don't burn a hole in your wallet. We've worked closely with our restaurant partners and delivery teams to make everyday meals more affordable without cutting corners. 'This is a big step in making Swiggy a true everyday choice for millions. Whether you're on a college budget or just looking for a fuss-free lunch, this is Swiggy's most value-driven offering yet.' In November 2024, Swiggy launched three programmes to enhance support for its restaurant partners. It introduced kitchen equipment procurement support, hygiene audits and professional photoshoot services. These served are aimed at improving operational efficiency, maintaining hygiene standards and enhancing customer engagement. "Swiggy brings budget-friendly meal options with 99 Store" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Yahoo
19-06-2025
- Business
- Yahoo
HungerRush survey reveals high consumer expectations for QSRs
A new survey by HungerRush has revealed that brands that adopt technology to meet consumer needs are positioned to build loyalty and increase market share, even in a cost-conscious environment. The survey illustrates the evolving landscape of dining habits at quick-service and fast-casual restaurants (QSRs). The survey indicates that while diners are feeling the pinch of inflation, their expectations for digital engagement and personalised service are at an all-time high. HungerRush CEO Bill Mitchell stated: 'This new data confirms what our restaurant partners are experiencing every day. 'Consumers are still dining out, but they're more selective. Operators who use technology to reduce friction, personalise offers, and enhance speed of service will win both loyalty and repeat business.' Key findings from the survey reveal that 93% of consumers visit a QSR or fast-casual restaurant at least once a month. Despite this high frequency, 40% are dining out less often due to inflation, while 16% are turning to QSRs more frequently as a cost-saving measure. The main factors influencing their choice of QSRs include price (67%), convenience and location (51%), and speed of service (48%). The survey also uncovered a strong preference for more tailored communications from restaurants. 57% of respondents expressed a desire for personalised discounts based on their order history, compared to 34% who prefer generic offers. 40% of consumers are interested in increased use of technology for rewards and loyalty programmes. While price sensitivity remains a concern, the survey indicates that technology significantly influences dining decisions and repeat visits. 57% of diners report that mobile ordering apps have enhanced their dining experience. Other technological improvements valued by consumers include contactless payment options (40%), real-time order updates (69%) and faster service through technology (51%). 40% of respondents were inclined towards ordering from restaurants offering rewards or loyalty perks. Despite the inclination towards digital solutions, the survey also points to the importance of human interaction. The most popular ordering method remains in-store with human staff (38%), followed by drive-through (26%), highlighting that a balance between personal service and digital efficiency is crucial. The survey's findings also address customer pain points such as long wait times (42%), incorrect or missing items, and poor customer service. These issues can often be attributed to disconnected systems or labour challenges, which can be mitigated through integrated technology solutions. Mitchell added: 'Convenience without compromise is the new standard. By equipping staff with the right tools and automating behind-the-scenes processes, restaurants can meet demand without sacrificing experience.' In May 2025, HungerRush announced the integration of the Grubhub Marketplace with its POS system. This integration allows restaurants to manage Grubhub orders directly through the HungerRush POS platform, adding to existing partnerships with DoorDash and Uber Eats. "HungerRush survey reveals high consumer expectations for QSRs" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
