Latest news with #serviceProviders
South China Morning Post
13 hours ago
- Business
- South China Morning Post
It will pay Hong Kong's workers to check their savings after MPF shake-up
Hong Kong's retirement savings scheme has had its fair share of criticism over the years. The meagre compulsory monthly contributions and relatively high administration fees charged by private service providers mean many retirees are struggling to make ends meet. Thankfully, a revamp is under way. It is welcome news that fees charged under the Mandatory Provident Fund (MPF) have fallen by 36 per cent since the launch of a centralised electronic platform last year, one of the scheme's most significant reforms since its introduction in 2000. The fee currently set at 37 basis points (0.37 per cent), which is 36 per cent lower than the average of 58 basis points (0.58 per cent) charged by trustees before switching to the e-platform, is expected to decrease gradually. The cumulative savings from lower fees are estimated to reach HK$30 billion to HK$40 billion (US$3.8 billion to US$5.1 billion) over a 10-year period, representing a decrease of 41 to 55 per cent in fees, according to the MPF authority. The massive savings speak volumes for the inadequacies of the previous arrangements. The eMPF was launched last June to provide a centralised online platform that would replace the separate systems used by 12 different operators, allowing all service providers, 367,000 employers and 4.75 million members to manage fund assets worth HK$1.338 trillion on a single platform on their mobile phones or computers. A quarter of the small and medium-tier accounts would have migrated to the platform by August. The top four players that manage 70 per cent of the MPF's assets are slated to move over between September and December – a process described as very challenging.
Yahoo
2 days ago
- Business
- Yahoo
Fare increases planned for Ring and Ride buses
Fares for the region's Ring and Ride services are set to increase for the first time in eight years due to cost pressures. Charges for a single trip would rise from £1.30 to £2 if the plans are approved by West Midlands Combined Authority's (WMCA) board later this month. Board members are also expected to award contracts to operators which will guarantee the service for a minimum of five years from 1 December. Demand for Ring and Ride services has grown steadily, according to WMCA figures which show 2,487 people have taken a trip in the last six months. Bosses said the last week of March was the busiest since the start of 2020, when the service was hit by the Covid-19 pandemic. The authority currently provides a subsidy of nearly £6.5m per year to run the service but this is almost half the figure from 2010/11 when its budget was around £12 million. A WMCA report said income from fares brought in about £250,000 per year and that this was reinvested into the service. Despite rises in inflation, charges have remained the same since April 2017. The fees are much lower than the region's fixed route bus network – which will see fares increased further later this month – which has led to concerns people who do not need Ring and Ride might attempt to switch to it. "Fares are now significantly lower than the standard single bus fares despite the significantly higher level of customer service," the report said. "The current scenario could also potentially drive people who don't need this service to switch to it rather than using fixed route bus. "Without any fares adjustments the service will become increasingly unsustainable and place further pressure on the transport levy." If approved, the new Ring and Ride fare structure would be: £2 – Registered user aged 16+ / essential escort carer (up from £1.30) £1 – Registered user aged 5-15 (up from 65p) £2 – Adult travelling with registered user (down from £2.40) £1 – Child travelling with a registered user (up from 65p) Children under the age of 5 will still travel for free This news was gathered by the Local Democracy Reporting Service which covers councils and other public service organisations. Follow BBC Wolverhampton & Black Country on BBC Sounds, Facebook, X and Instagram. Hundreds of jobs saved at Ring and Ride service Strategy to improve bus network could cost £44m 'Ghost buses' and cut services: Passengers complain as bus cap rises WMCA Local Democracy Reporting Service
CTV News
28-05-2025
- General
- CTV News
Halifax Regional Municipality closes Geary Street encampment site
An encampment for people experiencing homelessness is seen in Dartmouth, N.S. The Halifax Regional Municipality (HRM) is closing and de-designating the Geary Street green space in Dartmouth, N.S., on Wednesday, according to a news release. The city has issued notices to vacate the site to those sheltering in the space. They have until June 22 to relocate and remove all their belongings from the site. The municipality said it is directing people sheltering at Geary Street to one of the available spaces at provincial shelters or another designated space. The municipality said it will offer resources and supports, including transporting people to other provincially-funded housing options or designated locations in HRM. It will also transport or store their belongings. HRM said the Geary Street site is the least-used designated encampment in recent months after three years of consistently low numbers. Service providers will work with people sleeping rough to determine which shelter is best for them, said the release. As of Friday, municipal housing and homelessness staff determined there were 51 tents and four trailers in the city's remaining designated locations. Those locations, established in July 2022, were always meant to be temporary, said the release. HRM said more designated locations will close and be de-designated as more indoor shelter spaces and supportive housing options become available. For more Nova Scotia news, visit our dedicated provincial page
CNET
23-05-2025
- Business
- CNET
Breaking Up With Your Broadband Provider? Here's How to Cancel Your Internet in 5 Simple Steps
Calling to cancel your internet service can be incredibly stressful and confusing. While most internet service providers will let you sign up for service online, many ISPs require you to call if you want to cancel. If you pick up the phone unprepared, you may find yourself talked into extending service for another year. But all is not lost. You're not in this alone. A recent CNET survey found that 63% of US adults are paying more for internet service than a year ago, leading one in five to consider switching or canceling service altogether. Below is a general step-by-step guide to canceling your internet service. Want to skip the steps? Click down to your specific internet provider for customer service numbers, potential fees, equipment return policies and more. After all, breaking up with your broadband provider and moving on to a better service shouldn't be stressful. Cancel your internet service with these easy steps There are five steps you'll need to follow: 1. Shop your internet options. 2. Plan for your cancellation. 3. Call to cancel. 4. Return all equipment. 5. Set up your new internet service. Locating local internet providers Simple enough, right? If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Of course, we've not listed every possible ISP (that would require over 2,000 separate entries!), so you may not see yours, but you'll find most of the top providers. Meanwhile, if you need more clarification on each step, we've gone more in-depth below. 1. Shop your other internet options Whether you're moving or thinking about switching providers, understanding your options is the first step toward moving on from your current internet service. It's daunting to compare all the different plans and providers available to you, but first, determine what kind of speeds you want, what your budget is and whether or not you can get a good deal. If you're looking for a lightning-fast fiber connection or you want to cut the cord and switch to a wireless internet service, you have options. Some tips on shopping for new internet service Use a full address instead of a ZIP code. ISPs vary by location Evaluate more than plans and pricing. There's a lot to consider when signing up for internet service. Beyond the basics of your monthly bill, things like contracts data caps internet connection type There's a lot to consider when signing up for internet service. Beyond the basics of your monthly bill, things like Transferring service is better than canceling and starting over at a new address with the same provider. It'll give you a more seamless experience and should carry over any special promotions or deals you have. 2. Plan for your cancellation Getty Images OK, you're set on canceling with your provider. Now what? Figure out when exactly you want to terminate service, and do a little research beforehand so you know what to expect when the time comes. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Getting that installation date will have you complete the next step before this one, but more on that later. Are you under contract? Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Early termination fees can run well over a hundred dollars, depending on the provider and how far into your contract you are when you cancel. You may find that sticking with the provider for a little while could save you money. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. It's good to be aware of these fees ahead of time, so take time to review your service agreement or call customer service to inquire about them. There is no need to explain your intentions. Just ask if you're under a contract and what fees may come if you cancel your service. Helpful tips on planning your cancellation Be mindful of when the next billing cycle starts. Some providers may charge the next billing cycle in full when you cancel -- it'd be unfortunate to pay for an entire month of service if you'll only use it for a couple of days. Some providers may charge the next billing cycle in full when you cancel -- it'd be unfortunate to pay for an entire month of service if you'll only use it for a couple of days. If under contract, look for contract buyout offers. Spectrum Optimum T-Mobile 5G Home Internet Verizon Fios See what your current provider will do to keep your business. If you're switching providers for a cheaper rate or faster plan, call your current provider to see if you can negotiate a better deal Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. If you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. 3. Pick up the phone and call your provider Here we are, the most crucial step in canceling your internet service: actually canceling. Getty Images/CNET There's a slight chance you may be able to cancel online, but don't count on it. Most providers will make you call in to attempt to keep you as a customer. As with any customer service line, you can expect to be on hold for a bit. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Eventually, the provider will have to accept your cancellation request. Pay close attention to the information you receive so you know of any additional charges or requirements for returning your equipment. Helpful tips on calling to cancel your internet service Have a pen and paper handy. You'll get vital information, including the name of the person who processed your cancellation, a confirmation number and details about fees and returning equipment. Write it all down, and also ask if the company can email it to you. You'll get vital information, including the name of the person who processed your cancellation, a confirmation number and details about fees and returning equipment. Write it all down, and also ask if the company can email it to you. Be firm in your request, but stay polite. Yes, the attempts to keep your business can be annoying, but it's their job. Remember, they're people on the other end of the line, too. As a CNET colleague shared in his story about negotiating with ISPs Yes, the attempts to keep your business can be annoying, but it's their job. Remember, they're people on the other end of the line, too. As a Don't give up on hold. I won't make any direct accusations, but it's plausible to assume that once a customer reveals their intent to cancel, the call is devalued in terms of priority. You may be on hold longer than you would if you wanted to pay your bill or upgrade your service. 4. Return all equipment The breakup is complete. The only thing left is to box up and return any belongings. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Are those items worth what your ISP charges in fees? Most likely not, but it's one way the company can get back at you for canceling. Don't let it have that satisfaction. Joe Supan / CNET Helpful tips on returning your equipment If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may be out of the way, but doing it in person will ensure a successful return, and you'll get a receipt for the transaction. Most providers have local stores where you can return your equipment. It may be out of the way, but doing it in person will ensure a successful return, and you'll get a receipt for the transaction. See if your ISP will provide shipping materials and cover the costs. Your provider doesn't have to, but it's good customer service practice to make returning equipment as painless as possible. Ask for it if your ISP doesn't offer to send packing materials and cover the shipping cost. You may not get it, but it never hurts to ask. Your provider doesn't have to, but it's good customer service practice to make returning equipment as painless as possible. Ask for it if your ISP doesn't offer to send packing materials and cover the shipping cost. You may not get it, but it never hurts to ask. Pay the fees and any other outstanding charges. If you miss the return date, see if you can still send the equipment back and get the fee waived (it's not worth keeping the equipment as it likely won't be compatible with your new internet service). If not, or if you have other outstanding charges on the account, try to get them removed or make plans to pay. Failure to pay your account balance will likely hurt your credit score and make things harder to return to the provider down the road. 5. Set up your new service You can call customer service to sign up with your new ISP, but most providers let you sign up online. Some, including AT&T, Kinetic and Verizon Fios, run exclusive promotions only when you order online. Helpful tips on setting up your new service Come prepared. Have the internet plan and Wi-Fi setup (if applicable, some providers offer basic Wi-Fi and mesh systems Have the internet plan and Wi-Fi setup (if applicable, some providers offer basic Wi-Fi and See if self-installation is an option. Not only will it allow you to install equipment on your terms, self-installation is also often cheaper if not completely free. Not only will it allow you to install equipment on your terms, self-installation is also often cheaper if not completely free. Be prepared for potentially far-out install dates. If you decline self-install or it's not an option, don't be surprised if installation isn't available for a week or more after you place your order. Labor shortages and supply chain issues affect everyone. Cancellation details by ISP The process for canceling your internet service is pretty much the same with any internet provider, but there may be some minor differences between them. Below, you'll find those details, along with contact information for many providers. Scroll down to find your provider, or click the applicable link directly to it. Again, not every possible ISP is listed here, so yours may not be shown. Sarah Tew/CNET How to cancel Astound internet Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. You will need to call Astound customer service to cancel your internet. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None Equipment return: By mail or in-person on the day of cancellation or before Fee for late or no return: Varies by device(s) Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" the day of or before the cancellation date. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. You can drop your equipment off at a local Astound office but make sure when you're on the phone to cancel service you confirm whether or not that location will accept an equipment return. You also have the option of dropping the equipment off at a FedEx location. Astound will provide a prepaid shipping label -- all you have to do is find a FedEx to drop it off. For more information, visit Astound's equipment return policy page. Sarah Tew/CNET How to cancel AT&T internet AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Customer service number: 800-288-2020 Hours: 24 hours a day, seven days a week Early termination fee: Up to $180 Equipment return: By mail only, UPS or FedEx within 21 days Fee for late or no return: $150 AT&T makes it pretty easy to return your equipment. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. You don't even have to box it up. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Visit AT&T's cancel service page. Sarah Tew/CNET How to cancel CenturyLink internet CenturyLink doesn't require a contract with its DSL, nor does its fellow Lumen Technologies brand Quantum Fiber, so there are no early termination fees to expect when canceling. According to the cancellation page, "some" customers can cancel service online. Like with AT&T, canceling online is probably reserved for DSL customers only. For everything else, you'll need to call CenturyLink customer service or "Chat to Cancel." to cancel your internet. Customer service number: The correct number to call varies by location and CenturyLink makes it difficult to figure out how exactly to cancel your service. If you navigate to CenturyLink customer support you can scroll down to find a phone number for existing customers. There's also a "Chat now" option but that link wasn't working when we tried it out. Calling is your best option. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None Equipment return: By mail within 30 days of canceling Fee for late or no return: $200 CenturyLink will email a prepaid label to you, which you will have to print off. Don't have a printer? You can show the email to the employee at the UPS store where you're returning your equipment and they will print the label for you. Visit the CenturyLink cancel service page. Sarah Tew/CNET How to cancel Cox internet Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Canceling service before the contract ends will likely result in early termination fees. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. Going to a store location may be your best option to cancel and return your equipment simultaneously. Find a Cox store. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Early termination fee: Up to $360 Equipment return: Drop off in-store or mail by UPS within 15 days Fee for late or no return: Up to$200 Cox has the highest potential early termination fees of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Most customers will see a max of $240, but the fee may be much lower if you cancel further into your contract. To return your equipment, you can go either to a Cox store near you or to a UPS store. You don't need a box or a shipping label. Visit the Cox cancel service page. Sarah Tew/CNET How to cancel EarthLink internet All EarthLink internet plans come with a one-year contract. Canceling before the contract is up may result in an early termination fee. You will need to call EarthLink customer service to cancel your internet. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. ET Early termination fee: Up to $200 Equipment return: By mail within 30 days of canceling. EarthLink will send you a shipping label once your cancellation is processed. Fee for late or no return: Varies, up to $400 EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. Learn more at the EarthLink terms and conditions page. Sarah Tew/CNET How to cancel Frontier internet Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. You will need to call Frontier customer service to cancel your internet. Customer service number: 866-786-6693 Hours: 24 hours a day, seven days a week Early termination fee: None Equipment return: By mail within 30 days of canceling service. Take to an official UPS store with the QR code provided by Frontier. Fee for late or no return: Up to $150 per device Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Nothing wrong with that, and totally understandable. Just be prepared for it when you call. On the plus side, you don't need a box or a shipping label when you drop your equipment off at a UPS store -- just the QR code Frontier texted or emailed when you canceled. Visit the Frontier cancel service page. Sarah Tew/CNET How to cancel Google Fiber internet Google Fiber does not require a contract and there are no fees for canceling your service. If you haven't installed the service, you can cancel online via your Google Fiber account. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Customer service number: 888-837-4645 Hours: 24 hours a day, seven days a week Early termination fee: None Equipment return: In person at a Google Fiber Space or FedEx store within 60 days Fee for late or no return: Up to $280 for ONT device and router Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. Like other providers, you don't need a box or a label. You can drop the equipment off at a Google Fiber Space, a FedEx drop box location (with a prepaid shipping label) or a FedEx store. Visit the Google Fiber cancel service page. Sarah Tew/CNET How to cancel Hughesnet internet All Hughesnet plans come with a two-year contract and a potentially hefty fee for canceling service early. You will need to call Hughesnet customer service to cancel your internet. Customer service number: 866-347-3292 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400 Equipment return: By mail within 45 days Fee for late or no return: $300 Canceling with Hughesnet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Hughesnet typically supplies a "return kit" with a box for all equipment, detailed instructions for removing your equipment, a cancellation letter, tape to seal the box and a pre-paid UPS return label. For more information about equipment return fees and ETFs, visit the Hughesnet service terms and conditions page. Sarah Tew/CNET How to cancel Kinetic internet Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. Find a Kinetic store here. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m. to 7 p.m. ET. Early termination fee: None Equipment return: Call customer service for details. Fee for late or no return: Up to $100 but call customer service for details. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. For more contact information, visit the Kinetic customer support page. Sarah Tew/CNET How to cancel Mediacom internet Mediacom contracts vary by plan and location, but most customers will have to sign a one-year contract when signing up for Mediacom internet. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. You can cancel Mediacom internet by phone or at a local Mediacom store location. Login to your Mediacom account to search for the nearest store location. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement Equipment return: By mail or in person at a store location. Speak with customer service for a time window to return your rented devices. Fee for late or no return: Call customer service for details. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. The customer service representative will tell you what to do with your modem/router when you cancel, but if not, be sure to ask. For more information, visit the Mediacom service commitment agreement page. Sarah Tew/CNET How to cancel Optimum internet Optimum does not require a contract for home internet service and there are no early termination fees. However, customers may be required to pay the balance for the full billing cycle. You will need to call to cancel your internet. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle Equipment return: "Promptly" by mail or in person at a store location. Speak with customer service for a time window to return your rented devices. Fee for late or no return: Call customer service for details. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." Additionally, there is no indication of what the fee is if you fail to "promptly" return your device, the terms of service only state that "Optimum may impose a charge for unreturned Equipment to be determined in accordance with Optimum's then current schedule of charges." You will have to supply your own box, make sure you add a copy of your Optimum bill with your information and account number on it. Optimum will supply a pre-paid label that you can print or bring to a Walgreens or FedEx location. For more information visit the Optimum terms of service Sarah Tew/CNET How to cancel Spectrum internet Spectrum does not require a contract and does not charge early termination fees. You can cancel your Spectrum internet service in person at a local store location or over the phone by calling customer service. Find a Spectrum store location near you. Customer service number: 833-267-6094 Hours: 24 hours a day, seven days a week Early termination fee: None Equipment return: By mail UPS or FedEx or in person at a Spectrum store location Fee for late or no return: Call customer service for details. Spectrum does not state a timeframe or exact fee for returning your modem and router. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. While you can easily return your equipment by bringing your modem or router to a Spectrum store, you can also drop equipment off at a UPS store or request a return kit. Visit the Spectrum cancel service page. How to cancel Starlink service Canceling your Starlink service is a slightly easier process. You can cancel online by logging into your Starlink account. Your equipment is due within 30 days of cancellation. Starlink issues a pre-paid shipping label and instructions for returning equipment upon cancellation. The new Verizon logo. Sarah Tew/CNET How to cancel Verizon internet Verizon internet does not require a contract, so there are no early termination fees when canceling your service. You will need to call Verizon customer service to cancel your internet. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Early termination fee: None Equipment return: By mail within 30 days of canceling service Fee for late or no return: Varies by device, up to $210 or more Verizon is protective of its equipment. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Get that equipment in on time. For both Verizon 5G Home Internet and Verizon Fios, you'll have to bring your equipment to a UPS store -- no need for a box or label. Visit Verizon's equipment return page for more information. Sarah Tew/CNET How to cancel Viasat internet Viasat plans require a two-year contract. Canceling early will result in an early termination fee. The exact amount of your fee will depend on the number of remaining months in your contract. You will need to call Viasat customer service to cancel your internet. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360 Equipment return: By mail within 60 days, recently updated from 30 days Fee for late or no return: Up to $300 Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Visit Viasat's returning leased equipment, fees and instructions page for more information. Sarah Tew/CNET How to cancel Xfinity internet Xfinity is different from most providers in that service may come with a contract in some locations to qualify for the lowest introductory pricing, whereas other locations will require no contract at all. If you are under contract, be aware of where you are in that contract before canceling as early termination fees will apply. Xfinity gives you a few options when it comes to canceling. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Find an Xfinity store location. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location Fee for late or no return: Varies by equipment, up to $300 or more Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Visit the Xfinity cancel service page. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked.
ABC News
21-05-2025
- ABC News
Relief has arrived for commuters at Lidcombe Station
Trains are starting to return, with services beginning to depart to the city for the first time this morning.
