Latest news with #talabat
Zawya
2 days ago
- Business
- Zawya
Talabat Egypt launches the third edition of 't-academy' to support the growth of local shops' partners
Training provided for 50 from local shops partners to enhance service quality talabat Egypt continues to support SMEs to boost their competitiveness Cairo – talabat Egypt, the leading technology platform for online ordering across the MENA, has announced the launch of the third edition of its training program 't-Academy' for local shops' partners, in collaboration with the German-Arab Chamber of Industry and Commerce. This reflects the platform's ongoing commitment to its strategy of supporting the sustainable growth of small and medium-sized enterprises by equipping them with the knowledge and tools necessary to enhance their competitiveness in the e-commerce sector. The program aims to train 50 of talabat's local shops' partners through a series of interactive workshops, mentoring sessions, and the exchange of best practices. These efforts are designed to improve their service quality and strengthen their market position. The German-Arab Chamber is contributing to the initiative with expert marketing professionals to deliver practical training content that supports the professional development of the partners and drives sustainable economic growth. The program serves as a comprehensive educational platform that empowers partners to grow their businesses, enhance customer engagement, and achieve tangible results through effective tools that align with market dynamics and evolving consumer behavior. Commenting on the launch, Hadeer Shalaby, Vice President and Managing Director of talabat Egypt, said:'We are proud to launch the third edition of t-Academy, a strategic initiative that extends our efforts to support our local shops' partners and enable them to scale their businesses within the e-commerce ecosystem. We believe in the vital role SMEs play in driving economic growth, and we are committed to providing everything they need to succeed and sustain that success.' She added:'Our main goal is to create a more efficient and sustainable e- commerce environment by investing in the training and development of our local shops' partners. This ensures them to offer the best possible customer experience and enhance their competitiveness in the market.' Niveen El-Far, Director of Grocery & Retail at talabat Egypt, stated:'We always strive to be present on the ground with our local shop partners, listen to their challenges, and work on providing practical, tailored tools that help improve their daily operations, increase their sales, and strengthen their customer engagement.' She continued: 'At talabat Egypt, our constant aim is to achieve high growth rates for our partners by empowering them with the best possible training resources. That's why t-Academy is a vital platform for knowledge exchange and mentorship opportunities, supporting their long-term business success.' The third edition of t-Academy reflects talabat's ongoing commitment to delivering a premium experience to app users in line with their expectations and the platform's organizational goals. The academy is designed to help partners deliver top-tier services that drive growth and excellence. This training marks an important step toward boosting the capabilities of our local partners and enabling them to thrive in the competitive e-commerce landscape, ultimately raising the standard of services delivered to customers and contributing to sustainable economic development. About talabat Egypt: talabat is a leading technology platform for online ordering, either food ordering, delivery, and convenience retail marketplace in the Middle East and North Africa. talabat operates in operates in the UAE, Kuwait, Qatar, Bahrain, Egypt, Oman, Jordan and Iraq. The company aims to support local businesses and provide a seamless shopping experience for customers, ensuring efficiency and convivence in the orders while offering multiple secure payment methods. talabat mart also provides a quick and easy online grocery shopping experience, with home delivery available in over 26 cities.
Zawya
14-05-2025
- Business
- Zawya
Talabat and Bolt join forces to bring everyday savings and smarter mobility to UAE customers
Dubai, United Arab Emirates: talabat, the leading on-demand delivery platform in the MENA region, and Bolt, the global shared mobility leader, have entered into a strategic partnership aimed at enhancing everyday convenience and value for customers in the UAE. Through this collaboration, talabat pro subscribers will enjoy exclusive discounts on Bolt rides, reinforcing both brands' shared commitment to delivering seamless and integrated lifestyle experiences. talabat pro, talabat's loyalty program, is designed to enrich the customer experience with the best talabat has to offer, from free delivery on a wide variety of restaurants and shops, to exclusive deals on food, grocery and DineOut. With this new partnership, subscribers can now enjoy 10% off 10 Bolt rides, capped at AED 15 per ride - providing more accessible and affordable mobility solutions beyond food and grocery delivery. The initiative brings together two trusted daily-use platforms to deliver greater convenience - all within the apps customers already rely on. Tomaso Rodriguez, Chief Executive Officer at talabat, said 'At talabat, we believe in aligning ourselves with companies that not only drive meaningful impact but also actively support the communities we serve. This partnership with Bolt is just the start of enhanced benefits for our loyal talabat pro customers and a step towards exploring synergies that deliver greater value, innovation, and experiences.' Mansoor Alfalasi, CEO, Dubai Taxi Company said, 'At Bolt, we focus on making every ride simple, reliable, and affordable — from our transparent pricing and smooth app experience to real-time tracking and flexible ride options that fit every lifestyle. By partnering with talabat, a platform already woven into people's daily routines, we're meeting users where they are — whether they're ordering dinner, groceries, or heading out for the evening. This partnership allows us to offer even more value, making everyday mobility more accessible while supporting Dubai's vision for smarter, more connected urban living.' By leveraging the strength of both transport and delivery, both brands support a vision of integrated, convenient, and sustainable urban living that puts the user at the center, aligning with Dubai's 2040 Urban Master Plan to make Dubai the best city to live in. Bolt's ride-hailing services complement talabat's lifestyle ecosystem, offering users greater control and convenience in how they move, shop, and live - all through trusted easy-to-use digital platforms. Together, both brands are paving the way for a more connected, convenient, and rewarding lifestyle; one that is thoughtfully designed around the evolving needs of today's urban consumer. About talabat: talabat is the leading on-demand delivery platform in the Middle East and North Africa (MENA) region, offering customers a convenient and personalized way to order food, groceries, and other convenience products from a wide selection of restaurants and retailers. Founded in Kuwait in 2004, talabat has expanded its operations to the United Arab Emirates, Oman, Qatar, Bahrain, Jordan, Iraq, and Egypt, serving over six and a half million active customers as of December 2024. talabat is headquartered in Dubai, the United Arab Emirates and in December 2024, successfully completed its initial public offering on the Dubai Financial Market (DFM). As a subsidiary of Delivery Hero SE, talabat leverages global expertise to strengthen its market position and drive innovation in the on-demand delivery sector, focusing on expanding its product offerings and increasing market penetration across its operating regions. With a robust network of over thousands of partners and riders, talabat continues to solidify its leadership in the MENA region's on-demand delivery market, connecting customers, partners, and riders through its advanced technology platform. About Bolt: Bolt as DTC's partner in Dubai has operations in over 50 countries and 600 cities and provides shared mobility services including ride-hailing, scooter and e-bike rental and car rental to over 200 million lifetime customers. More than 4.5 million drivers use the Bolt platform around the world. The company seeks to accelerate the transition from owned cars to shared mobility, offering better alternatives for every use case. The company's products include ride-hailing, scooter and car rental services, food and grocery delivery and corporate mobility services. Media Enquiries: media@
Arabian Business
14-05-2025
- Business
- Arabian Business
EXCLUSIVE: talabat, Bolt announce ride services for ‘pro' Dubai customers in major partnership
Online food delivery giant talabat and Bolt have announced a new partnership. The partnership will integrate Bolt's ride-hailing services into the talabat Pro subscription programme. The agreement was unveiled during a joint press event in Dubai. talabat 'pro' customers to get 10% on Bolt rides The collaboration will give talabat 'pro' subscribers a 10 per cent discount on all Bolt rides via a seamless integration in the talabat app. The new feature was launched in order to build on talabat's subscription model to transform it more into a 'lifestyle,' the company's chief executive officer Tomaso Rodriguez told Arabian Business during the press conference. 'We started by offering free deliveries on food [for 'pro' members]. Then we started getting more benefits also on the grocery vertical, we started adding bank partnerships and other benefits, and also discounts on specific items on talabat Mart and more. So, I think now, for us, it's also time to focus on what's outside of our ecosystem. 'And when we think about all the possible options, we believe that our customers—especially talabat Pro customers, who are the heaviest users on the talabat app and who seek convenience to get their food delivered—can also seek convenience to get around the city in a smart and very smooth way, right? So, when we started talking with the Bolt team, we realised our values and the way we think about the business are very similar. We have a customer obsession.—we really want to make sure we deliver a fantastic product,' Rodriguez added.
Muscat Daily
12-05-2025
- Automotive
- Muscat Daily
Pact signed to start food delivery using e-bikes in Muscat
Muscat – EVO, Oman's green mobility provider, and talabat, a regional on-demand delivery platform, have signed a memorandum of understanding to launch a six-month pilot of swappable battery e-bikes, marking Oman's first large-scale electric last-mile delivery trial. The signing ceremony – held under the patronage of H E Eng Khamis bin Mohammed al Shamakhi, Undersecretary for Transport at the Ministry of Transport, Communications and IT, on Monday – came during the ministry's participation in the Green Mobility Exhibition, part of Oman Sustainability Week 2025, which began on Monday at the Oman Convention and Exhibition Centre (OCEC) and runs until Wednesday. The event, which aligns with Oman's long-term target of achieving net-zero emissions by 2050, is billed as the country's largest platform for showcasing smart and sustainable transport technologies. The wilayat of Bausher has been selected as the first phase of implementation. Under the project, EVO will provide 10 e-bikes and three battery swapping and charging stations to talabat's logistics partners. Thuraiya al Wahaibi, logistics operation specialist at the Ministry of Transport Communication and IT (MTCIT) said, 'This long-awaited pilot project for food and ready-meal delivery using electric bikes marks a significant step toward sustainable and efficient last-mile services.' She added that the ministry plays a central role in regulating the sector and facilitating procedures related to electric vehicles and consistently seeks integration and collaboration with the private sector in various initiatives under its mandate. An official from MTCIT said the project aims to cut emissions in the transport sector while supporting last-mile logistics through low-emission delivery services. The ministry said the collaboration with Talabat and EVO aims to create practical, scalable models for environmentally friendly logistics in Oman's urban areas. The MTCIT's pavilion features projects including electric vehicle solutions, charging infrastructure, intelligent transport systems, and digital transformation initiatives in the mobility sector. The ministry further participated in a panel discussion focused on advancing green mobility in Oman. The discussions highlighted national and regional initiatives, with contributions from the Net Zero team presenting key strategies.
Qatar Tribune
07-05-2025
- Business
- Qatar Tribune
talabat wins Qatar CSR Award 2025
Tribune News Network Doha talabat, the leading on-demand delivery platform in the MENA region, has been recognised as a winner of the Qatar CSR Awards 2025, following its successful participation as a sponsor of the Qatar CSR Summit, hosted by Qatar University from April 28 to 30. At a gala held on April 30, talabat was honoured with the CSR Award in recognition of its long-standing commitment to sustainability and social responsibility across its operations. The award was given in acknowledgement of key initiatives such as the 'Together for Gaza' and 'Together for Lebanon' campaigns, launched in partnership with Qatar Red Crescent Society (QRCS), which raised QR1.1 million in November 2024. Earlier in August 2024, talabat also collaborated with Qatari brand Freshqa to launch an exclusive 'watermelon and feta cheese' product on talabat mart, with 100 percent of proceeds donated to Gaza via QRCS. These efforts further solidify talabat's role as a trusted partner in emergency relief and humanitarian support. Commenting on the award, Francisco Miguel De Sousa, managing director of talabat Qatar, stated:'We are honoured to be recognised among Qatar's leading CSR contributors. Our partnerships with local charities and brands reflect our values and purpose: to use our platform as a driver for good. At talabat, we see this not only as a responsibility, but as a core value in our operations. We remain committed to creating meaningful change and positive impact within our community.' As part of the summit programme, Mariam Hammad, director of logistics at talabat Qatar, also delivered an engaging presentation on the role of electric vehicles in advancing CSR within food delivery, highlighting talabat's ongoing efforts. talabat remains steadfast in its commitment to supporting Qatar's sustainability goals and will continue to lead through innovation, collaboration, and community focused initiatives.
