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Merseyrail 'tap-and-go' ticketing launched
Merseyrail 'tap-and-go' ticketing launched

BBC News

time3 days ago

  • Business
  • BBC News

Merseyrail 'tap-and-go' ticketing launched

A new contactless payment system for purchasing train tickets on the Merseyrail network has been "tap-and-go" system allows passengers to use a MetroCard linked to their bank account to make journeys across the Liverpool City said it will remove the need to queue for tickets and will guarantee the lowest fare on all journeys. The roll-out follows a two-month pilot region mayor Steve Rotheram said the new system is helping to make travel in the region "simple, affordable, and fit for the future". "No more queuing, no paper tickets, and no worrying about whether you've bought the right fare," he second phase will launch later this year and will see passengers able to use their bank card, or devices such as phones or watches, without the need for a managing director Neil Grabham said the technology is "a significant advancement in our efforts to make rail travel simpler, faster and accessible for all".This smart ticketing system is part of Rotheram's plan to create an integrated transport system across the region on buses, trains, and ferries. Listen to the best of BBC Radio Merseyside on Sounds and follow BBC Merseyside on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.

Merseyrail tap-and-go ticketing trial set to begin
Merseyrail tap-and-go ticketing trial set to begin

BBC News

time16-05-2025

  • Business
  • BBC News

Merseyrail tap-and-go ticketing trial set to begin

A new contactless system for purchasing train tickets on the Merseyrail network has taken a "big step forward" as it enters its testing phase, the region's metro mayor has new tap-and-go system was announced in 2024 and was originally intended to be introduced last part of a £10m investment in the network, passengers will be able to use a Metro Card linked to their bank account to make journeys across the Liverpool City Steve Rotheram said the system will guarantee travellers the most economic fare, and remove the need to queue for tickets. "The measure of any 21st century public transport system is how quickly, cheaply and easily it helps passengers get from A to B – and that starts by how people pay for their journey," he said."For too long, passengers in our region have been forced to contend with an outdated, antiquated and fragmented ticketing system that simply doesn't work in their favour."Our plans for a new tap-and-go system will make it easier than ever for passengers, removing unnecessary queues and ensuring they never have to pay over-the-odds to get about our region." Passengers at Liverpool's Central Station have welcomed the Boyce, who works in a coffee shop near to the station, said the move was "long overdue", an opinion echoed by Merseyrail-user Erin Armitage, who added the new system would be "very useful if it cuts down waiting in a queue for tickets".James Finney, who regularly travels by train, said the current system which requires a printed ticket, can "catch people out" when they are making connections."You expect tap-and-go now, from going to other stations," he said."And trying to get your ticket, sometimes you run out of time because you don't expect to have to queue." The first phase of the launch will see 50 volunteers test the system using a Metro Card on Northern and Wirral the second stage, expected later this year, rail users will be able to use bank cards and smart devices at the Rotheram, Mayor of the Liverpool City Region, said: "Moving to this testing stage is a big step forward towards rolling out this technology which will unlock so many benefits for our region - removing the need for unnecessary queues, ensuring that no one spends more than they need to get around our region – and protecting revenue streams for further investment in improvements." Listen to the best of BBC Radio Merseyside on Sounds and follow BBC Merseyside on Facebook, X, and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.

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