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Richard Smith nominated to FedEx's board of directors
Richard Smith nominated to FedEx's board of directors

Yahoo

time35 minutes ago

  • Business
  • Yahoo

Richard Smith nominated to FedEx's board of directors

Richard Smith may soon have some more responsibilities at FedEx. The FedEx executive and son of the company's late founder, Fred Smith, has been nominated for the company's board of directors. The Memphis-based logistics giant's annual stockholders meeting is Sept. 29. Richard Smith currently serves as chief operating officer, International, and chief executive officer, Airline, at FedEx. He started at FedEx in May 2005. His jobs at the company have included serving as president and CEO of FedEx Express. "Richard possesses extensive FedEx experience and will represent the legacy and values of his father and family on the Board of Directors," R. Brad Martin, chairman of the FedEx board of directors, said in a letter. Fred Smith died of natural causes on June 21 in Memphis. A celebration of life event in honor of Smith was held on Aug. 11 at FedExForum in Downtown Memphis. FedEx hosted the event that was open to the public to celebrate the life of Smith on what would have been his 81st birthday. Memphis Mayor Paul Young presented a key to the City of Memphis to Fred Smith's family. Young also declared Aug. 11 as "Fred W. Smith Day." During the event, Richard Smith reassured Memphians that FedEx isn't going anywhere. Corey Davis is the Collierville and Germantown reporter with The Commercial Appeal. He can be reached at or 901-293-1610. To keep up with the latest news from the Shelby County suburbs, sign up here for our Suburban Pulse weekly newsletter. This article originally appeared on Memphis Commercial Appeal: Richard Smith nominated to FedEx's board of directors Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data

Council invests in new plane to support isles connectivity
Council invests in new plane to support isles connectivity

The Herald Scotland

time16 hours ago

  • Business
  • The Herald Scotland

Council invests in new plane to support isles connectivity

The council is also set to purchase a landing craft vessel to provide flexible support across the internal ferry network and a runway roller/compactor to improve the maintenance of island airfields. The new aircraft will provide resilience for the islands as well as additional capacity by reducing the number of shared flights, while the landing craft will provide essential cover during ferry outages and peak periods. The roller/compactor will enable in-house teams to maintain airfields, ensuring compliance with the Civil Aviation Authority. READ MORE: Scotgov commits millions to support Orkney ferry fleet Airline to deliver 'world's first commercial hydrogen route' Highland Council backs plans for major windfarm off Orkney The full package is aimed at ensuring continuity for island residents and businesses, reducing service vulnerability and mitigating operational risks. With the proposals for the purchase agreed by Elected Members at Full Council in July, the council said it can now move to procurement and consulting with North Isles communities on the inter-island air services timetable based on a three aircraft operation. Council Leader Heather Woodbridge has welcomed the backing of her fellow Elected Members on the proposals, describing the decision as an "historic moment" for Orkney Islands Council in its ongoing work to meet isles connectivity challenges. She said: 'This investment represents a vital step forward in securing the future of our lifeline transport services. By taking a proactive approach, we're not only addressing current challenges but also building resilience for the years ahead. 'These assets will help ensure that our island communities remain connected, supported, and sustainable. The support from the Scottish Government in meeting these aims is hugely welcomed and testament to the good work that is taking place through our meetings with ministers and officials. Together these positive relationships and effective collaboration means we can tackle the challenges our communities face across our transport networks. 'The decision by Elected Members to use the funding in this way and take the huge step of purchasing an aircraft is an historic moment for this Council and I'm proud that we are making smart use of this one-off funding to deliver real, lasting benefits for Orkney.' Scottish Government Finance Secretary Shona Robison said: 'We recognised the unique challenges faced by island communities and the importance of targeted support to improve connectivity for people in Orkney. This funding helps the local community to develop solutions to these challenges whilst delivering on the ambitions of the National Islands Plan.'

What to do if you miss a connecting flight, in 7 steps
What to do if you miss a connecting flight, in 7 steps

Washington Post

time21-07-2025

  • Washington Post

What to do if you miss a connecting flight, in 7 steps

Flight delays can be a headache. But when there's a connecting flight to catch, even an hour-long delay can mean the difference between getting to your destination or spending the night in an airport hotel midway through your journey. I spent much of a flight from Portland, Oregon, to Atlanta earlier this year messaging my airline, texting my husband, imploring a flight attendant and searching for alternate options after a departure delay meant I would almost certainly miss my late-night connection — and my kids' morning routines. Even though it is my job to know how to deal with travel snafus, my ultimate success came down to luck and an airport sprint.

Jet2holidays and Jet2.com ranked in UK Customer Satisfaction Index
Jet2holidays and Jet2.com ranked in UK Customer Satisfaction Index

Yahoo

time17-07-2025

  • Business
  • Yahoo

Jet2holidays and Jet2.com ranked in UK Customer Satisfaction Index

A holiday company has been recognised in a customer satisfaction index. Jet2holidays and were ranked 12th, and joint 19th, respectively for customer service in the July 2025 UK Customer Satisfaction Index. The index, published by The Institute of Customer Service, saw Jet2holidays appear as the only tour operator in the top 20 - with the company achieving a customer satisfaction score of 84.3. This placed the company above the tourism sector average of 80.5. customer satisfaction score, meanwhile, was 83.1. This made it the highest-ranked airline in the study, and the only airline to feature in the top 50. It was also the only company from the transport sector to make the top 50, and it outperformed the national transport sector average of 73.9. The UK Customer Satisfaction Index is published twice a year and is based on around 60,000 experiences that 15,000 customers have had with more than 250 organisations across 13 sectors. It uses more than 25 different metrics to calculate customer satisfaction, which is grouped into five dimensions (one of which is 'Emotional Connection'). Steve Heapy, CEO of and Jet2holidays, said: "The UK Customer Satisfaction Index provides a definitive insight into how customers feel about different companies and how those companies treat their customers, so we are delighted to be recognised once again as the best airline and tour operator for customer satisfaction. "Our teams put an enormous amount of investment and hard work into providing the best customer service in the industry, and that is reflected not only in this latest study, but also in the number of people who book with us time and time again. "From a happy greeting at check-in through to our customer-friendly policy of providing 10kg of free hand luggage in addition to a free under-seat bag, we are obsessed with looking after our customers and making them feel like a VIP." Jo Causon, CEO of The Institute of Customer Service, said: "Within a volatile operating environment, and Jet2holidays have shown remarkable resilience and consistency when it comes to their reputation with customers, topping their respective sectors in the UK Customer Satisfaction Index. "This shows the value of long-term investment in service and the customer experience, which is essential to driving up satisfaction, bringing with it greater levels of trust, repeat business, and financial returns." For further information on the study, visit

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