Latest news with #BA
Daily Mail
2 hours ago
- Business
- Daily Mail
BA won't refund £1,840 voucher issued during Covid that didn't work when I tried to use it: SALLY SORTS IT
I have been trying to get a refund that British Airways promised me in the autumn of last year. The airline first issued me an eVoucher after my husband and I couldn't take flights we'd booked to the US in 2020 during the Covid pandemic. But when I came to use the £1,840 vouchers in August last year towards a trip to the Dominican Republic there was a problem, and I ended up having to pay the full price on my credit card. BA promised I would be reimbursed for the voucher value to my credit card, but nothing happened, despite numerous emails and promises. Please help. S.G., Maidstone, Kent. Sally Hamilton replies: Five years on since the pandemic, I'm alarmed to still be receiving complaints involving BA eVouchers issued to customers unable to travel during that time. When Covid struck in spring 2020, BA initially provided vouchers for cancelled trips rather than refunds, which could be used against future BA flights or holidays. Many people accepted these rather than cash refunds to be supportive of the airline during such a difficult period. Deadlines were applied for using them, which were extended four times because so many were unable to spend them. That included me. I accepted £720 in vouchers after a planned six-week adventure to New York in March 2020 was scuppered. Since I was unable to find BA flights to suit my travel plans, I passed them on to one of my daughters, with the final slug spent last month, in time for the final deadline of September 30, 2025. I was sorry to read of your hassles, especially as you tried to apply the vouchers to your travel bill. You told me how ill your husband has become with dementia in the years since the Covid cancellation, leading to his move into a care home. You have faced much stress in that time but looked forward to the Dominican Republic break with three other members of your family. The holiday was a success, but you were left with a bad taste and a dented bank balance over the vouchers not being applied. Your daughter even stepped in to chase BA for the money. When you came to me you were desperate, so I went full throttle to get your complaint resolved. I am pleased to say BA swiftly arranged reimbursement, along with £400 as a gesture of goodwill. Meanwhile, K.Y., from east Cornwall, faced a wall of silence in trying to get his money back from BA for eVouchers he couldn't use. He and his wife were due to fly to Bangkok in December 2020 but cancelled due to Covid uncertainty in return for a £2,220 voucher. Unfortunately, his health then declined. He is unlikely to be able to use the voucher, and certainly not before September 30. He emailed customer service numerous times for help as well as writing a letter, but was ignored. On my intervention, BA agreed to refund him as a goodwill gesture. In his gratitude he kindly donated £100 to the Marfan Trust, a charity I support. BA reminded me that it has extended the expiry period on several occasions to offer flexibility. Unfortunately, people's health and family circumstances often do not always allow for flexibility. However, those in a similar position can consider transferring them to family or friends or even selling them, if they get their skates on. Rob Burgess, of travel rewards website Head For Points, says he doesn't blame BA for drawing a line under the voucher issue, especially after a fourth extension of the deadline. He says: 'BA has a huge European and long-haul network to spend the vouchers on so most people should have been able to use them up. 'The vouchers are also transferable, and therefore also sellable on marketplaces such as eBay.' Scam Watch Investors should watch out for a scam investment peddled on messaging app Telegram, consumer website Which? warns. Fraudsters add victims to a group chat and claim they have been chosen to participate in a Bitcoin or cryptocurrency trading advice group. Victims are given the number of a 'senior financial adviser' to call – but this is a scam and fraudsters will attempt to get you to part with your money, Which? says. If you are added to one of these groups, click 'report spam and leave' at the top of the group chat page. Late wife's insurance plan won't pay out My late wife paid monthly into a SunLife life insurance plan. When I informed the firm about my loss and enclosed the death certificate, I was told I would receive £935. When I chased, I received a letter from the insurer saying that since a premium had been missed in September 2024, the payout could not be made. I was confused as my wife had not been in a position to cancel a payment. R.B., Manchester. Sally Hamilton replies: Your wife was paying into an over 50s life policy, which is different from a standard term life insurance plan in that no medical questionnaire is required and it promises to pay out as long as premiums are paid continuously. With standard life insurance plans (where medical questionnaires are necessary) there is usually a grace period offered of typically 30 days or so if a policyholder misses a payment in which to catch up. Not so with most over 50s plans. However, it seemed to me any skipped payments must have been an error and I thought SunLife, whose policies are managed by Phoenix, could have shown more benevolence. I asked them to investigate and can reveal there had been a breakdown in communication within the firm and the payout has been made. A spokesperson for Phoenix says: 'We are deeply sorry for the distress R.B. experienced following the passing of his wife. 'We understand how important it is for families to feel supported during such a difficult time, and we regret that our handling of his claim fell short of the standards we strive to uphold. 'Although the policy had lapsed due to missed payments, we recognised the exceptional circumstances and made the decision to reinstate the policy and honour the claim in full. 'Unfortunately, we did not confirm the payout with R.B. when he made a claim, and when he contacted us for an update, he was incorrectly informed that the claim would not be paid.' Phoenix has apologised and added a goodwill gesture on top of the payout. Straight to the point I bought a pair of hearing aids from Specsavers last year for £1,995. My husband died not long after so the aids were the last thing on my mind. Once I started to wear them, I found that they fell out easily when I moved around. I was offered an extra arm to be fitted but I would have to pay £150. I want a refund as I can't wear these outside the house in case I lose them. S.V., via email. Specsavers says you were happy with the hearing aids when you bought them but you had a later appointment to help with the fitting issue, which you did not attend. It has arranged for you to have a fresh trial of modified hearing aids. *** I have not been able to log into my PayPal account for five months. I have phoned and emailed only to receive messages that say 'log in to read messages'. I have more than £100 in my account but cannot get to it nor use it to pay for anything. I feel like I'm going around in circles. J.M., West Lothian. Paypal says a limitation has been placed on the account to keep it safe. It is contacting you to help you gain access to your account and has issued a goodwill gesture. *** In June I asked my supplier Octopus Energy to produce a reduced night-time electricity rate so I could charge my hybrid car over the winter months, when my solar panels won't work so well. But when my next bill arrived my daily rate had shot up by more than 25 per cent. I didn't know of this potential increase and no one at Octopus has explained to me why my daily rate has been hiked. K.T., Cheshire. Octopus Energy says that you asked to move to a night-time tariff but did not realise your daytime rates would go up as a result. It also billed you for the night-time tariff earlier than it should have. It has now returned your overpayment and given you a £100 goodwill gesture. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@ — include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Please do not send original documents as we cannot take responsibility for them. No legal responsibility can be accepted by the Daily Mail for answers given.
Yahoo
5 hours ago
- Business
- Yahoo
Board of Advisors to Host National Q3 Event for High-Growth Entrepreneurs and Investors in Dallas, Aug.18-22
Elite private community is expanding to additional locations and a growing set of programs to facilitate deal flow, high-power networking, and strategic support for company growth TAMPA, Fla. and DALLAS , July 29, 2025 (GLOBE NEWSWIRE) -- On the heels of its 10-year celebration, Board of Advisors (BA), the premier private network for high-growth entrepreneurs, investors, and visionaries, is continuing its bold growth announced in Q2. BA's national Q3 2025 event is coming to the Dallas Ritz Carlton in Irving, TX on August 18-22. Members and qualifying applications can RSVP at Discounted conference rate rooms at the Ritz Carlton are available here until August 4. In August, BA will also welcome all in the region who are interested to attend The Texas Mixer event on Tuesday, August 19 at 6:30 – 10:00 p.m. (for invite and location details go to In addition to the Dallas event, BA's national footprint is continuing to expand through regional BA X events in Los Angeles, New York, Jacksonville, Tampa and a growing list of other strategic locations. The upcoming New York session of BA X is today, July 29, 2025 (info here) and the next LA BA X event will take place on August 3-4, 2025 (info here). Jimmy Ralph, incoming CEO of BA has been a founding member of the 10-year-old organization and within that time has accomplished two company exits. Together with Founder and Chairman Mike Calhoun and his 28-year experienced 'dream team' Kevin Killoran, COO, and Chris DiPasquale, CFO, he is leading BA to a new gold standard in entrepreneurial communities. Ralph credits the BA culture of collaboration, generosity and high-impact contribution for serving as the 'force multiplier' that helped his companies to achieve massive growth and to produce the outcomes he is continuing to share and instill in the next era of successful entrepreneurs. 'The real catalyst for BA is its culture,' he says. 'We are growing through the addition of serious founders, executives, visionary leaders and investors who show up ready to give, grow, and build lasting success together.' 'Our expanded team and new programs are solidifying our role as America's premier CEO community, Calhoun adds. 'We're coming full circle as members become leaders, leaders become partners, and our growing roster of partners are fueling our national growth.' The Q3 event will feature the following experiences: Focused Keynotes and Hot Seat Q&A presentations will feature existing and new BA members Mastermind Sessions will be led by consummate experts and leaders and best-in-class serial entrepreneurs Board of Advisor Panels invite entrepreneurs who have an opportunity, an idea or a challenge to present their business models to a curated panel of BA experts for strategic input, along with suggestions and reactions from the BA audience. VIP Receptions, Power Lunches and Networking Dinners give all participants to collaborate and form working relationships and lasting friendships that will benefit all involved long beyond the time spent together during the days of the Q3 event. Opportunities to be featured in BA Magazine and in BA Podcasts, to provide inspiration and guidance to the BA membership base as well as to current and aspiring entrepreneurs in a variety of industries throughout the U.S. and the world. Participants will open their rolodexes to share contacts and relationships with each other in BA referral parties, both in Dallas and in online sessions. BA members or anyone interested in applying or getting more information can find additional information here. About Board of Advisors Board of Advisors (BA) is an exclusive, invite-only business community designed for elite entrepreneurs, CEOs, and executives across diverse industries. Founded in 2015 and headquartered in Tampa, FL, the organization is establishing itself as the definitive platform for deal flow, profit enhancement, strategic connections and collaborative growth throughout its membership base. Members are carefully selected thought leaders and industry disruptors who are committed to helping each other overcome business challenges and achieve significant growth. Board of Advisors hosts quarterly events, such as the Q3 2025 gathering in Dallas, TX, and regional sessions where members engage in intensive networking, knowledge sharing, and strategic planning sessions. In all, BA serves as a high-impact platform for accomplished business leaders seeking a collaborative environment to accelerate their ventures. For more information, visit BA at and on LinkedIn. The names 'BA' 'Board of Advisors' and 'BA Community' and their accompanying logos are the exclusive trademarks and property of Board of Advisors, LLC #Dealflow #CEOcommunity #EntrepreneurEduation #CEOnetwork #BusinessMastermind PR Contact:SnappConner PRCheryl Conner801-806-0150cheryl@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Upturn
6 hours ago
- Business
- Business Upturn
Board of Advisors to Host National Q3 Event for High-Growth Entrepreneurs and Investors in Dallas, Aug.18-22
TAMPA, Fla. and DALLAS , July 29, 2025 (GLOBE NEWSWIRE) — On the heels of its 10-year celebration, Board of Advisors (BA), the premier private network for high-growth entrepreneurs, investors, and visionaries, is continuing its bold growth announced in Q2. BA's national Q3 2025 event is coming to the Dallas Ritz Carlton in Irving, TX on August 18-22. Members and qualifying applications can RSVP at Discounted conference rate rooms at the Ritz Carlton are available here until August 4. In August, BA will also welcome all in the region who are interested to attend The Texas Mixer event on Tuesday, August 19 at 6:30 – 10:00 p.m. (for invite and location details go to In addition to the Dallas event, BA's national footprint is continuing to expand through regional BA X events in Los Angeles, New York, Jacksonville, Tampa and a growing list of other strategic locations. The upcoming New York session of BA X is today, July 29, 2025 (info here) and the next LA BA X event will take place on August 3-4, 2025 (info here). Jimmy Ralph, incoming CEO of BA has been a founding member of the 10-year-old organization and within that time has accomplished two company exits. Together with Founder and Chairman Mike Calhoun and his 28-year experienced 'dream team' Kevin Killoran, COO, and Chris DiPasquale, CFO, he is leading BA to a new gold standard in entrepreneurial communities. Ralph credits the BA culture of collaboration, generosity and high-impact contribution for serving as the 'force multiplier' that helped his companies to achieve massive growth and to produce the outcomes he is continuing to share and instill in the next era of successful entrepreneurs. 'The real catalyst for BA is its culture,' he says. 'We are growing through the addition of serious founders, executives, visionary leaders and investors who show up ready to give, grow, and build lasting success together.' 'Our expanded team and new programs are solidifying our role as America's premier CEO community, Calhoun adds. 'We're coming full circle as members become leaders, leaders become partners, and our growing roster of partners are fueling our national growth.' The Q3 event will feature the following experiences: Focused Keynotes and Hot Seat Q&A presentations will feature existing and new BA members and presentations will feature existing and new BA members Mastermind Sessions will be led by consummate experts and leaders and best-in-class serial entrepreneurs will be led by consummate experts and leaders and best-in-class serial entrepreneurs Board of Advisor Panels invite entrepreneurs who have an opportunity, an idea or a challenge to present their business models to a curated panel of BA experts for strategic input, along with suggestions and reactions from the BA audience. invite entrepreneurs who have an opportunity, an idea or a challenge to present their business models to a curated panel of BA experts for strategic input, along with suggestions and reactions from the BA audience. VIP Receptions, Power Lunches and Networking Dinners give all participants to collaborate and form working relationships and lasting friendships that will benefit all involved long beyond the time spent together during the days of the Q3 event. give all participants to collaborate and form working relationships and lasting friendships that will benefit all involved long beyond the time spent together during the days of the Q3 event. Opportunities to be featured in BA Magazine and in BA Podcasts, to provide inspiration and guidance to the BA membership base as well as to current and aspiring entrepreneurs in a variety of industries throughout the U.S. and the world. and in to provide inspiration and guidance to the BA membership base as well as to current and aspiring entrepreneurs in a variety of industries throughout the U.S. and the world. Participants will open their rolodexes to share contacts and relationships with each other in BA referral parties, both in Dallas and in online sessions. BA members or anyone interested in applying or getting more information can find additional information here. About Board of Advisors Board of Advisors (BA) is an exclusive, invite-only business community designed for elite entrepreneurs, CEOs, and executives across diverse industries. Founded in 2015 and headquartered in Tampa, FL, the organization is establishing itself as the definitive platform for deal flow, profit enhancement, strategic connections and collaborative growth throughout its membership base. Members are carefully selected thought leaders and industry disruptors who are committed to helping each other overcome business challenges and achieve significant growth. Board of Advisors hosts quarterly events, such as the Q3 2025 gathering in Dallas, TX, and regional sessions where members engage in intensive networking, knowledge sharing, and strategic planning sessions. In all, BA serves as a high-impact platform for accomplished business leaders seeking a collaborative environment to accelerate their ventures. For more information, visit BA at and on LinkedIn. The names 'BA' 'Board of Advisors' and 'BA Community' and their accompanying logos are the exclusive trademarks and property of Board of Advisors, LLC #Dealflow #CEOcommunity #EntrepreneurEduation #CEOnetwork #BusinessMastermind PR Contact: SnappConner PRCheryl Conner801-806-0150 [email protected]
Yahoo
6 hours ago
- Business
- Yahoo
Boeing's Q2 beat signals turnaround is 'continuing to progress'
Boeing (BA) released second quarter results showing a sales beat and a loss per share that was less significant than expected. Yahoo Finance Senior Reporter Pras Subramanian and Bloomberg Intelligence senior aerospace defense and airlines industry analyst George Ferguson take a closer look at the earnings print and what it signals about Boeing's turnaround efforts. To watch more expert insights and analysis on the latest market action, check out more Market Catalysts here. Boeing beating second quarter expectations as the company slashed costs and aircraft deliveries picked up. This is CEO Kelly Ortberg continues his turnaround playing plan saying the jet maker can quote make 2025 our turnaround year. Joining me now Yahoo Finances Pras Subramanian and George Ferguson Bloomberg Intelligence, Senior Aerospace Defense and Airlines industry analyst. Guys, thanks for being here. Pras, I want to start with you. Sort of give us the the bullet point takeaways on these results and what we need to know. Yeah, I mean, I think the turnaround plan like that that Ortberg has mentioned is it is working. I mean, revenue up 35% compared to a year ago. Uh narrower core loss per share than expected, but big is that I think the big point is a cash burn cut to 200 million in Q2. A massive improvement compared to the 2.3 billion burned last quarter and 4.3 billion burned a year ago in the same quarter. So that's really changing the dynamics there. What's helping there is they're delivering more planes. Finally, 150, 150 deliveries in Q2. They hit 38 737 Max planes per month in Q2. So, you know, Ortberg optimistic here saying that the start of the second half of the year, we're moving in the right direction ahead of where I thought we'd be in a recovery. If we continue to tackle the important work ahead of us and focus on safety, quality and stability, we can navigate the dynamic global environment, make 2025 our turnaround year. So strong statements here for a company that a year ago was was struggling pretty much. And and it's also kind of remarkable, George, that the cash burn that has turned around now and was positive on an operating business in the core, on an operating basis in the quarter. How did they achieve that and can they sustain that? Yes, so I agreed. I think that, you know, that cash generation number is I think is one of the most key metrics to watch for Boeing. Uh it was all about deliveries, right? Deliveries are rising. Uh most importantly the 737 Max, that's their money maker. Uh they had what a bit over 100 deliveries this quarter. We think they could have 135 or so of those deliveries next quarter. We're looking for them to double those deliveries this year. Um that's going to help them continue to generate cash. They've got a lot of inventory in the balance sheet, $89 billion, tens of billions of dollars above where it should be. And as they deliver these airplanes, we think that they won't bring the suppliers up as quickly as they start to deliver airplanes and bring down that inventory and continue to unlock cash. And that cash is, you know, is going going to help them improve the balance sheet. So everything I saw in the quarter looked like uh the turnaround is uh is continuing to progress. George, I'm curious how much of that deliveries boost was a result of some of the strong arming on the part of the US administration trying to increase deliveries from from other countries. And if so, you know, how sustainable is that? Yeah, I mean, I think they they dial in these deliveries, you know, um I think they actually start cutting sort of airplanes and building components a couple years out, some of the long lead time items. So I think it'd be hard for the the Trump administration to sort of strong arm and get and get these deliveries sort of pushed up in in short order. I mean, one of the concerns though around deliveries would be the tariff situation. Boeing has a really important customer in uh Europe, Ryanair. We didn't see any deliveries in in the last month. Um and you know, it seems like the tariff situation is sorting itself out. And I think as long as that tariff situation continues to sort itself out, you won't see Boeing building airplanes and parking them on the tarmac, right? They need to get them delivered to the customer to get the cash. That's the one thing I think, you know, we're a little bit concerned about, but so far it seems to be working fine. So I mean, I'm uh I I think they're I think they're going to do all right getting deliveries out the door this year. Related Videos Market's 'fuel' for further P/E expansion is 'nearing empty' AstraZeneca CFO talks tariffs & shifting focus to US market Nvidia's TSMC order, Eli Lilly & Novo Nordisk sink, JPMorgan & Apple card Fed expected to hold rates steady, but 2 officials might dissent Se produjo un error al recuperar la información Inicia sesión para acceder a tu portafolio Se produjo un error al recuperar la información Se produjo un error al recuperar la información Se produjo un error al recuperar la información Se produjo un error al recuperar la información
Yahoo
9 hours ago
- Business
- Yahoo
Boeing Q2 results beat expectations as plane maker slashes costs
Boeing (BA) reported second quarter earnings on Tuesday that topped expectations and stemmed the tide of cash burn that has plagued the company since early last year as CEO Kelly Ortberg continues his turnaround of the beleaguered jet maker. Boeing reported revenue of $22.7 billion vs. $21.68 billion analysts had forecast, according to Bloomberg data, and a 35% jump compared to a year ago. Last year, the company was mired in a production slowdown stemming from the door plug blowout of an Alaska Airlines 737 Max jet. The company posted an adjusted loss per share of $1.24, less than the $1.40 forecast, while its operating loss came in at $176 million, deeper than the expected $161.1 million. Most importantly, Boeing's cash burn was cut to $200 million during the quarter, a massive improvement from the $2.3 billion cash burn seen last quarter and the $4.3 billion it went through in the same quarter last year. "With the start of the second half of the year, we are moving in the right direction and ahead of where I thought we would be in our recovery," CEO Kelly Ortberg said in a memo to employees. "If we continue to tackle the important work ahead of us and focus on safety, quality, and stability, we can navigate the dynamic global environment and make 2025 our turnaround year." Boeing stock was up over 2% in early trade. Read more: Live coverage of corporate earnings Boeing, once the world's largest plane maker, is in the process of turning its business around following a disastrous 2024, which began with the aforementioned door plug blowout in January. Issues with its supplier Spirit AeroSystems (SPR) and various whistleblower complaints stemming from both production of the 737 Max jet and widebody 787 Dreamliner eventually cost then-CEO Dave Calhoun his job, with Kelly Ortberg named the new CEO in late July and starting on Aug. 8. Ortberg began his turnaround plan deliberately, slowing production of Boeing's jets to hammer out production issues and slowly boosting production in close conjunction with FAA regulators. Earlier this month, Boeing announced that commercial deliveries hit 150 jets vs. 130 delivered in the first quarter and 92 delivered in the year-ago quarter. Of Q2 deliveries, 102 were 737 Max jets (compared to 69 delivered a year ago), 24 were 787s (nine last year), 13 were 777s (seven last year), and nine were 767s (six last year). As for cranking up its 737 Max production, Ortberg said in late May that Boeing's goal was to reach a rate of 42 per month by midyear and to be in a position at the end of the year to review readiness for a rate of 47 per month. Boeing said 737 production hit 38 planes per month in Q2. "Boeing continues to show great progress, but the ramp-up may be more gradual than our prior view," William Blair analyst Louie DiPalma wrote shortly after Ortberg's comments. "Our earlier note indicated that a 47 monthly production rate was possible by the end of 2025. Our new view is that the 47 aircraft per month target is more likely in mid-2026." Boeing faced another crisis in June when an Air India 787 Dreamliner crashed shortly after takeoff from Ahmedabad Airport. Initial reports, however, suggest pilot error may have caused the crash, with the engine fuel control switches moved to the "cut-off" position. Investigators are still trying to determine why that was the case. President Trump's announcement of a trade deal with the EU is seen as a positive for both the autos and aviation sectors, as there was an expectation that the EU would have retaliated with punitive tariffs on aviation products and parts coming from the US. Pras Subramanian is the lead auto reporter for Yahoo Finance. You can follow him on X and on Instagram. Sign in to access your portfolio
