Latest news with #ERG
Forbes
8 hours ago
- Business
- Forbes
How The Empathy Gap Became a $180 Billion Organizational Problem
Large group of business people sitting on a meeting in the office and having problems. getty Empathy isn't a nice to have anymore; it's a business essential. In a volatile market, organizations that prioritize empathy see higher levels of retention, increased employee engagement, and improved financial performance. Yet, companies still struggle to embed empathy into day-to-day operations. For 10 years now, HR and benefits technology and consulting firm Businessolver, a past podcast partner, has released an annual empathy report to track workplace sentiment across CEO's, HR professionals, and employees. This year's 2025 State of Workplace Empathy Report links $180 billion in annual attrition costs to the gap between how empathetic leaders think they are and how supported employees actually feel. And yet, many leaders assume they're still doing enough: 89% of CEOs agree that empathy drives financial performance But only 55% believe it is undervalued in their organizations This disconnect suggests that leaders understand the value of empathy in theory, but assume it's already embedded in their culture. Meanwhile, employees experience something very different. And from where they sit, perhaps leaders can't see they may be wrong: While 73% of employees say that their workplaces are empathetic, the 27% who disagree are sounding the alarm Over half of employees would take a pay cut to work somewhere more empathetic 72% say they'd consider changing roles, industries, or even careers The report also highlights the human toll behind these numbers: Employees in unempathetic organizations are three times more likely to perceive workplace toxicity They are 1.3 times more likely to struggle with their mental health This leads to burnout, absenteeism, and disengagement At the same time, a cultural shift around work expectations is underway: 72% of employees, 80% of HR leaders, and 85% of CEOs report being less willing to sacrifice their mental or physical well-being for their careers than they were before the pandemic Flexible work hours and remote options are viewed as key signs of empathy at work, according to 91% and 88% of employees, respectively 72% of all respondents say they'd work longer hours for an empathetic employer This reveals a bold workplace reckoning: Employees aren't just asking for empathy, they're willing to give more in return when they receive it. Overall, these numbers tell a story we cannot afford to ignore. Employees are asking for something deeper than perks; they want to be treated like whole people, not productivity machines. Here's what leaders can actually do with this data: Organizations often assume empathy is intuitive or unteachable. On the contrary, it thrives when it's deliberately developed through practice. Invest in professional development, workshops, and ERG talks on how to strengthen empathy and apply it practically in the workplace. One standout example is KKR's CEO Empathy Gyms , an immersive leadership development program that places senior leaders into frontline employees' experiences. When leaders truly understand the emotional, financial, and logistical realities their teams navigate daily, it becomes the difference between talking about empathy and actually building it. If we're not tracking how employees experience support, inclusion, and flexibility, we're missing what impacts all other KPIs. Leaders must measure what matters. And while measuring 'empathy' in and of itself is not the organization's ultimate goal, companies can track other KPIs and assess whether a lack of empathy is dragging them down or how operationalizing empathy and upskilling leaders can drive better results. As Businessolver's chief strategy officer, Rae Shanahan discussed on The Empathy Edge podcast , workplace empathy is built on three pillars: professional support, whole-person support, and community support. These offer leaders a practical framework for assessing where empathy is working and where it's falling short. Pair empathy with accountability Empathy and accountability aren't opposites; they're complementary. Empathetic leaders still set high expectations, but the difference is in how they motivate and manage performance. As I've previously written about what empathy is not : it's not about excusing poor performance or indulging mistakes, it's about seeing, hearing, and valuing people as full humans while holding them to high standards. What should every leader take away from this? When empathy is present in our organizations, employees stay, thrive, and contribute at higher levels. But when it's absent, they walk, along with their talent and trust. Leaders can no longer afford to view empathy as a 'nice-to-have' or mistake it for indulgence; rather, we must see it for the strategic opportunity it truly is, because frankly, both our people and our bottom lines are counting on it. As Businessolver CEO Jon Shanahan shares in the report, "Without empathy, there is only apathy. And I challenge you to find any leader who believes apathetic employees are good for business.'
Associated Press
4 days ago
- Business
- Associated Press
Emergency Response Group Expands Disaster Restoration Services Across North America
Toronto, Ontario--(Newsfile Corp. - July 25, 2025) - Emergency Response Group (ERG), a provider of disaster restoration and environmental remediation services, has announced continued expansion across North America, enhancing its capacity to respond to emergencies with a 1-hour response time in most regions. [ This image cannot be displayed. Please visit the source: ] Emergency Response Group Expands Disaster Restoration Services Across North America To view an enhanced version of this graphic, please visit: With over a decade of industry experience, ERG delivers a wide range of services, including water damage restoration, fire and smoke cleanup, mold remediation, biohazard response, and hazardous material handling. The company's response teams operate 24/7, offering rapid deployment to residential, commercial, and industrial sites across both the United States and Canada. 'We understand how critical time is during a disaster,' said a spokesperson for Emergency Response Group, Jeremy Kuyvenhoven. 'Our teams are equipped and trained to respond quickly, assess damage accurately, and begin restoration immediately to minimize disruption and health risks.' Company Capabilities Include: ERG's personnel are certified in specialized disaster recovery protocols, enabling them to manage complex incidents, including environmental spills and contamination events. The company's approach emphasizes safety, compliance, and efficiency, backed by a structured quality assurance process. In addition to its growing footprint, ERG attributes its growth to strong client satisfaction and industry referrals. The company works closely with insurance providers, property managers, and facility operators to streamline emergency response efforts and ensure transparent communication throughout the recovery process. Emergency Response Group continues to scale its operations, with new resources and personnel added across key metropolitan areas. The company remains focused on providing consistent, professional restoration services that prioritize safety and speed. For Immediate Assistance: Contact Person: Jeremy Kuyvenhoven Company Name: Emergency Response Group Mail : [email protected] Website : To view the source version of this press release, please visit
Yahoo
4 days ago
- Business
- Yahoo
Emergency Response Group Expands Disaster Restoration Services Across North America
Toronto, Ontario--(Newsfile Corp. - July 25, 2025) - Emergency Response Group (ERG), a provider of disaster restoration and environmental remediation services, has announced continued expansion across North America, enhancing its capacity to respond to emergencies with a 1-hour response time in most regions. Emergency Response Group Expands Disaster Restoration Services Across North America To view an enhanced version of this graphic, please visit: With over a decade of industry experience, ERG delivers a wide range of services, including water damage restoration, fire and smoke cleanup, mold remediation, biohazard response, and hazardous material handling. The company's response teams operate 24/7, offering rapid deployment to residential, commercial, and industrial sites across both the United States and Canada. "We understand how critical time is during a disaster," said a spokesperson for Emergency Response Group, Jeremy Kuyvenhoven. "Our teams are equipped and trained to respond quickly, assess damage accurately, and begin restoration immediately to minimize disruption and health risks." Company Capabilities Include: Water damage mitigation and structural drying Fire and smoke remediation Environmental and hazardous materials cleanup Biohazard and trauma scene decontamination Mold identification and remediation ERG's personnel are certified in specialized disaster recovery protocols, enabling them to manage complex incidents, including environmental spills and contamination events. The company's approach emphasizes safety, compliance, and efficiency, backed by a structured quality assurance process. In addition to its growing footprint, ERG attributes its growth to strong client satisfaction and industry referrals. The company works closely with insurance providers, property managers, and facility operators to streamline emergency response efforts and ensure transparent communication throughout the recovery process. Emergency Response Group continues to scale its operations, with new resources and personnel added across key metropolitan areas. The company remains focused on providing consistent, professional restoration services that prioritize safety and speed. For Immediate Assistance: Visit: Call 1-888-819-4588 for 24/7 emergency response in North America. Contact Person: Jeremy KuyvenhovenCompany Name: Emergency Response GroupMail : Info@ : To view the source version of this press release, please visit Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data
Daily Mirror
16-06-2025
- Entertainment
- Daily Mirror
UK's biggest Pride event is calling on allies for support and it's free to join
One of the UK's biggest pride events has launched a campaign calling on everyday people to spotlight their LGBTQ+ heroes and the everyday things they do to support the community The UK's biggest free Pride event, Pride in London, is back again for another year of celebrations, and their 2025 campaign carries a strong message. At the core of the LGBTQ+ movement has always been volunteering, and with that in mind, the organisers have have launched Volunqueer – their campaign for this year's event. According to ILGA-Europe's Rainbow Map, the UK government has been backsliding on LGBTQ+ rights since 2015, meaning that now more than ever, LGBTQ+ organisations need the support of the community and its allies. One of the best ways to do that is through volunteering. Pride in London are asking people to give their time and energy to support LGBTQ+ charities and organisations by calling on them to 'Volunqueer'. The campaign aims to shine a spotlight on those everyday heroes who undertake acts of selflessness for the community and asks others to join them in lending support. 'Volunqueering' doesn't have to be done in big grand gestures; the smallest of acts can make the biggest difference and inspire meaningful change. Pride in London's director of marketing, Tim Noblett, explained: "As the UK's status as a safe space for LGBTQ+ people comes increasingly into question, this campaign is a reminder of the resilience that lies at the heart of our community.' Their inspiration campaign champions people just like Saima, who runs Rainbow Chai, a support group for South Asian parents of LGBTQ+ children. Their organisation helps families grow in love and understanding towards their LGBTQ loved ones. Alongside them cast in the campaign is Eva, who fights for trans rights through real-life legal action. Eva has been a part of numerous public campaigns, police education, and youth advocacy. At the heart of all of their work, they centre community voices, and now it's time for their voice to be heard even louder. Josh is another star of the campaign, who volunteers with Pride in London to help organise the parade. Their work brings endless amounts of joy as well as the logistics behind the fun that helps bring people together on the biggest day of the year. They shared: 'Volunqueering brings me joy and fulfilment. "It's the seed you plant, even if you never see the flower grow." Help us improve our content by completing the survey below. We'd love to hear from you! Alongside them, cast in the inspirational campaign are Alexander, who is part of the LGBTQ+ ERG at TFL and supports multiple charities, and Dhiren, who supports LGBTQ+ people in crisis as a helpline volunteer for both Switchboard and London Friend. Faces of the 'volunqueer' message also include Jason, who is part of Not a Phase, creating vital spaces for trans people; Emy, who champions queer wellness by organising London's first LGBTQ+ wellness festival; and Rayyan. As a Just Like Us ambassador, Rayyan shares their personal story across schools to support young queer people and promote inclusion. In light of this new and exciting campaign, a new website has launched, with a number of helpful links, resources on organisations and initiatives and things to get involved in for vital community support. This site aims to help guide those interested in volunqueering opportunities but also to tell inspirational stories of those volunteers that already exist, tirelessly putting in the work helping to fight the good fight. The Mirror is the official media partner of Pride in London for the second year in a row. For all of our Pride content, click here.
New European
04-06-2025
- General
- New European
Matt Goodwin's curious definition of ‘white British people'
Goodwin's report claims that 'an analysis of migration, birth and death rates up to the end of the 21st century' predicts that 'white British people' will decline from their current position of 73 per cent of the population to 57 per cent by 2050 before becoming a minority by 2063. Matt Goodwin – the academic turned hard right rabble-rouser – is out stirring things up again, this time with an article in the (inevitably) Daily Telegraph claiming that 'white British people will be a minority in 40 years'. For the purposes of the report, Goodwin defines 'white British people' as 'people who do not have an immigrant parent' – a definition which not only has nobody actually ever used before, but is so broad as to include Winston Churchill, Nigel Farage's children (two born to his Irish first wife, two to his German second), England football captain Harry Kane, England cricket captain Ben Stokes, former ERG chairman Mark Francois, right-wing 'comedian' Jim Davidson, Sunday Telegraph editor Allister Heath and the actual King. Suggested Reading Matthew Goodwin finally sees the light Rats in a Sack Illustrating his findings with a back-of–a-fag-packet graph of when we will all be subsumed by alien races – the sort popular with 'great replacement' conspiracy types, and which does not add up to 100%, because he's strangely not included non-British white people – Goodwin dons his Morris dancer's uniform to bemoan 'the symbols, traditions, culture and ways of life of the traditional majority group'. 'By the year 2100, and again unless things change, our immediate descendants will be living in a country in which the white British will only comprise one third of the population,' writes Goodwin, fretting about the country he will live in when just 119 years old. Goodwin's Law of the 'white British people' is obviously complete racist nonsense, although its broad sweep has just single-handedly upped the diversity of a Last Night at the Proms audience. And if it allows us to deport Prince Andrew…
