Latest news with #Laserfiche
Al Bawaba
09-07-2025
- Business
- Al Bawaba
Laserfiche Recognized as a 2025 Gartner® Peer Insights™ 'Customers' Choice' for Document Management
Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named a Customers' Choice in the 2025 Gartner Peer Insights 'Voice of the Customer': Document Management report. This distinction is based on customer reviews. Vendors placed in the upper-right 'Customers' Choice' quadrant of the 'Voice of the Customer' have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). 'We're proud to be the only company recognized both as a Leader in the latest Magic QuadrantTM for Document Management and in the upper-right quadrant of the 'Voice of the Customer' report,' said Thomas Phelps IV, SVP of Corporate Strategy and Chief Information Officer at Laserfiche. 'We believe both of these recognitions highlight our unwavering commitment to customer-centric innovation and delivering on our core value: 'Drive Change, Deliver Results.'' In the Gartner report, Laserfiche received a 4.7-star rating based on 308 reviews as of March 31, 2025. Laserfiche had a 92% Willingness to Recommend from reviewers. Gartner Peer Insights is a public platform that offers verified, first-hand reviews of enterprise technology solutions by end-user professionals for end-user professionals. According to Gartner, 'Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document Management tools are critical to enterprise application strategies that need to support unstructured information or content.' 'Laserfiche is a best-in-class product that has been instrumental in our growth and innovation," said David Hixson, CIO at West-Mark. 'Laserfiche's data governance and automation tools have allowed us to cut processing times, optimize supply chain purchasing and avoid added costs for oversupplying components. As West-Mark expands, this level of efficiency will allow staff to stay focused on delivering high quality products and customer service.' Our highlights of Gartner® Peer Insights™ reviews include: • "Laserfiche is enabling us to create an enterprise approach to our records management, allowing my agency to use records in an efficient and actionable way. Laserfiche offers support around the clock, giving us the security we need and less to no down time, which is critical to my agency." — Chief Data Officer in Government • "Working with Laserfiche has truly been one of the better experiences. Our end users love the tool and every department at the school wants to use Laserfiche to automate their processes. To date the college has achieved savings by eliminating inefficiencies that accompany any manual process. Laserfiche has been a great fit for our organization." — Managing Director, Records & Information in Education • "We have been using Laserfiche for about two years and continue to be impressed by the robustness of the software and the continued development of additional features and components. Very powerful workflow is probably the highlight of the suite of software, but the Quick Fields scanning is the most impressive scanning software I've ever personally used." — Business Intelligence Director in Consumer Goods Industry Organizations optimize workflows, accelerate human productivity and strengthen information governance with Laserfiche. In June 2025, the company launched AI innovations to boost productivity and enable automation at scale. Smart Fields, an out-of-the-box intelligent capture tool, allows customers to extract data automatically using natural language instructions, no matter the source or format. Smart Chat provides an intuitive chat interface that enables users to quickly gain insights from your repository content using AI.
Business Wire
08-07-2025
- Business
- Business Wire
Laserfiche Recognized as a 2025 Gartner® Peer Insights™ 'Customers' Choice' for Document Management
LONG BEACH, Calif.--(BUSINESS WIRE)-- Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named a Customers' Choice in the 2025 Gartner Peer Insights 'Voice of the Customer': Document Management report. This distinction is based on customer reviews. Vendors placed in the upper-right 'Customers' Choice' quadrant of the 'Voice of the Customer' have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). 'Laserfiche is a best-in-class product that has been instrumental in our growth and innovation." — David Hixson, CIO, West-Mark Share 'We're proud to be the only company recognized both as a Leader in the latest Magic Quadrant TM for Document Management and in the upper-right quadrant of the 'Voice of the Customer' report,' said Thomas Phelps IV, SVP of Corporate Strategy and Chief Information Officer at Laserfiche. 'We believe both of these recognitions highlight our unwavering commitment to customer-centric innovation and delivering on our core value: 'Drive Change, Deliver Results.'' In the Gartner report, Laserfiche received a 4.7-star rating based on 308 reviews as of March 31, 2025. Laserfiche had a 92% Willingness to Recommend from reviewers. Gartner Peer Insights is a public platform that offers verified, first-hand reviews of enterprise technology solutions by end-user professionals for end-user professionals. According to Gartner, 'Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document Management tools are critical to enterprise application strategies that need to support unstructured information or content.' 'Laserfiche is a best-in-class product that has been instrumental in our growth and innovation," said David Hixson, CIO at West-Mark. 'Laserfiche's data governance and automation tools have allowed us to cut processing times, optimize supply chain purchasing and avoid added costs for oversupplying components. As West-Mark expands, this level of efficiency will allow staff to stay focused on delivering high quality products and customer service.' Our highlights of Gartner® Peer Insights™ reviews include: "Laserfiche is enabling us to create an enterprise approach to our records management, allowing my agency to use records in an efficient and actionable way. Laserfiche offers support around the clock, giving us the security we need and less to no down time, which is critical to my agency." — Chief Data Officer in Government "Working with Laserfiche has truly been one of the better experiences. Our end users love the tool and every department at the school wants to use Laserfiche to automate their processes. To date the college has achieved savings by eliminating inefficiencies that accompany any manual process. Laserfiche has been a great fit for our organization." — Managing Director, Records & Information in Education "We have been using Laserfiche for about two years and continue to be impressed by the robustness of the software and the continued development of additional features and components. Very powerful workflow is probably the highlight of the suite of software, but the Quick Fields scanning is the most impressive scanning software I've ever personally used." — Business Intelligence Director in Consumer Goods Industry Organizations optimize workflows, accelerate human productivity and strengthen information governance with Laserfiche. In June 2025, the company launched AI innovations to boost productivity and enable automation at scale. Smart Fields, an out-of-the-box intelligent capture tool, allows customers to extract data automatically using natural language instructions, no matter the source or format. Smart Chat provides an intuitive chat interface that enables users to quickly gain insights from your repository content using AI. To learn more about how customers rated Laserfiche, download a complimentary copy of the 2025 Gartner Peer Insights 'Voice of the Customer': Document Management report here. About Gartner Peer Insights Gartner Peer Insights is a public platform that offers verified, first-hand reviews and ratings of enterprise technology solutions by end-user professionals for end-user professionals. The 'Voice of the Customer' is a document that applies a methodology to aggregated Gartner Peer Insights' reviews in a market to provide an overall perspective for IT decision makers. For more information, please visit Gartner Disclaimers Gartner, Voice of the Customer for Document Management, Peer Contributors, 26 June 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insights TM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. About Laserfiche Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Connect with Laserfiche:
National Post
08-07-2025
- Business
- National Post
Laserfiche Recognized as a 2025 Gartner® Peer Insights™ "Customers' Choice" for Document Management
Article content Laserfiche named a Customers' Choice for six years in a row. Article content LONG BEACH, Calif. — Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named a Customers' Choice in the 2025 Gartner Peer Insights 'Voice of the Customer': Document Management report. This distinction is based on customer reviews. Vendors placed in the upper-right 'Customers' Choice' quadrant of the 'Voice of the Customer' have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). Article content 'We're proud to be the only company recognized both as a Leader in the latest Magic Quadrant TM for Document Management and in the upper-right quadrant of the 'Voice of the Customer' report,' said Thomas Phelps IV, SVP of Corporate Strategy and Chief Information Officer at Laserfiche. 'We believe both of these recognitions highlight our unwavering commitment to customer-centric innovation and delivering on our core value: 'Drive Change, Deliver Results.'' Article content In the Gartner report, Laserfiche received a 4.7-star rating based on 308 reviews as of March 31, 2025. Laserfiche had a 92% Willingness to Recommend from reviewers. Article content Gartner Peer Insights is a public platform that offers verified, first-hand reviews of enterprise technology solutions by end-user professionals for end-user professionals. Article content According to Gartner, 'Gartner estimates that 70% to 80% of enterprise information is unstructured, posing a significant challenge for organizations that must unlock the potential and mitigate the risks of content. Document Management tools are critical to enterprise application strategies that need to support unstructured information or content.' Article content 'Laserfiche is a best-in-class product that has been instrumental in our growth and innovation,' said David Hixson, CIO at West-Mark. 'Laserfiche's data governance and automation tools have allowed us to cut processing times, optimize supply chain purchasing and avoid added costs for oversupplying components. As West-Mark expands, this level of efficiency will allow staff to stay focused on delivering high quality products and customer service.' Our highlights of Gartner® Peer Insights™ reviews include: Article content 'Laserfiche is enabling us to create an enterprise approach to our records management, allowing my agency to use records in an efficient and actionable way. Laserfiche offers support around the clock, giving us the security we need and less to no down time, which is critical to my agency.' — Chief Data Officer in Government 'Working with Laserfiche has truly been one of the better experiences. Our end users love the tool and every department at the school wants to use Laserfiche to automate their processes. To date the college has achieved savings by eliminating inefficiencies that accompany any manual process. Laserfiche has been a great fit for our organization.' — Managing Director, Records & Information in Education 'We have been using Laserfiche for about two years and continue to be impressed by the robustness of the software and the continued development of additional features and components. Very powerful workflow is probably the highlight of the suite of software, but the Quick Fields scanning is the most impressive scanning software I've ever personally used.' — Business Intelligence Director in Consumer Goods Industry Article content Organizations optimize workflows, accelerate human productivity and strengthen information governance with Laserfiche. In June 2025, the company launched AI innovations to boost productivity and enable automation at scale. Smart Fields, an out-of-the-box intelligent capture tool, allows customers to extract data automatically using natural language instructions, no matter the source or format. Smart Chat provides an intuitive chat interface that enables users to quickly gain insights from your repository content using AI. Article content To learn more about how customers rated Laserfiche, download a complimentary copy of the 2025 Gartner Peer Insights 'Voice of the Customer': Document Management report here. Article content About Gartner Peer Insights Article content Gartner Peer Insights is a public platform that offers verified, first-hand reviews and ratings of enterprise technology solutions by end-user professionals for end-user professionals. Article content The 'Voice of the Customer' is a document that applies a methodology to aggregated Gartner Peer Insights' reviews in a market to provide an overall perspective for IT decision makers. For more information, please visit Article content Gartner Disclaimers Article content Gartner, Voice of the Customer for Document Management, Peer Contributors, 26 June 2025. Article content GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Article content Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner® Peer Insights TM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. Article content About Laserfiche Article content is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Article content | Article content X Article content | Article content LinkedIn Article content | Article content Facebook Article content | Article content Article content Article content Article content Article content Contacts Article content Media contact: Article content Article content Linda Domingo Article content Article content Article content
Al Bawaba
11-06-2025
- Business
- Al Bawaba
Info-Tech Research Group Names Laserfiche a Leader in Enterprise Content Management
Laserfiche has been named a Champion for the enterprise category in the Enterprise Content Management Emotional Footprint 2025 Report by Info-Tech Research Group. Laserfiche — the leading enterprise platform that helps organizations manage their most critical content and workflows — was recognized based on reviews provided by end users. Laserfiche was named a Champion for having great customer relationships and a product that delivers a strong return on investment.'We are excited to be recognized as a 2025 Emotional Footprint Champion,' said Thomas Phelps, CIO and SVP of corporate strategy at Laserfiche. 'Out of 416 customers who completed Info-Tech surveys this year, 99% shared they plan to renew.'Our customers have recognized us not only for delivering innovative, high-impact solutions, but for building trust and providing an exceptional customer experience.'Info-Tech Research Group's Emotional Footprint report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. Laserfiche received a Net Emotional Footprint of 94 and a CX score of 9.3. It was the highest scoring vendor in the categories of Integrity, Fairness, Security and Unique Emotional Footprint reports from Info-Tech Research Group are based on authentic user-review data. Laserfiche reviews include the following:• 'You will be amazed to discover how Laserfiche is one of the best products in its category and supported by real professionals.' – C-Level in Construction• 'Laserfiche offers excellent ways to onboard new clients and access to company documents.' – C-Level in Finance• 'My favorite aspect of Laserfiche is its seamless integration of document management with workflow automation, allowing for greater efficiency and collaboration across teams. The ability to automate processes while maintaining compliance and security is particularly impressive.' – IT Manager in Finance• 'You won't regret buying this product. The business value it has given our business has enabled us to automate a lot of processes internally and the clients love how things are streamlined. Do your homework on what this solution can enable in your business and the more you can think outside the box, the more you will see that Laserfiche can do almost anything that you want it to do.' – IT Manager in EducationLaserfiche empowers organizations to automate processes, enhance collaboration and support compliance. The company recently announced new AI features to further boost productivity and unlock business value. These included Smart Fields for intelligent data capture and Smart Chat for instant insights from documents using natural language. 'Our organizational mission is to provide science-based stewardship for the health and prosperity of all North Carolinians,' said Miriam Patrocinio, chief data officer at the North Carolina Department of Environmental Quality. 'Laserfiche's ease of use, robust forms and workflow automation, and leading AI-driven features enable us to achieve that mission by enhancing the efficiency and scalability of our work, allowing us to stay focused on serving citizens.' © 2000 - 2025 Al Bawaba ( Signal PressWire is the world's largest independent Middle East PR distribution service.
National Post
10-06-2025
- Business
- National Post
Info-Tech Research Group Names Laserfiche a Leader in Enterprise Content Management
Article content LONG BEACH, Calif. — Laserfiche has been named a Champion for the enterprise category in the Enterprise Content Management Emotional Footprint 2025 Report by Info-Tech Research Group. Laserfiche — the leading enterprise platform that helps organizations manage their most critical content and workflows — was recognized based on reviews provided by end users. Laserfiche was named a Champion for having great customer relationships and a product that delivers a strong return on investment. Article content 'We are excited to be recognized as a 2025 Emotional Footprint Champion,' said Thomas Phelps, CIO and SVP of corporate strategy at Laserfiche. 'Out of 416 customers who completed Info-Tech surveys this year, 99% shared they plan to renew. Article content 'Our customers have recognized us not only for delivering innovative, high-impact solutions, but for building trust and providing an exceptional customer experience.' Info-Tech Research Group's Emotional Footprint report quantifies the end-user experience and value provided by a specific product and the relationship end users have with the provider. Laserfiche received a Net Emotional Footprint of 94 and a CX score of 9.3. It was the highest scoring vendor in the categories of Integrity, Fairness, Security and Unique Features. Article content The Emotional Footprint reports from Info-Tech Research Group are based on authentic user-review data. Laserfiche reviews include the following: Article content 'You will be amazed to discover how Laserfiche is one of the best products in its category and supported by real professionals.' – C-Level in Construction 'Laserfiche offers excellent ways to onboard new clients and access to company documents.' – C-Level in Finance 'My favorite aspect of Laserfiche is its seamless integration of document management with workflow automation, allowing for greater efficiency and collaboration across teams. The ability to automate processes while maintaining compliance and security is particularly impressive.' – IT Manager in Finance 'You won't regret buying this product. The business value it has given our business has enabled us to automate a lot of processes internally and the clients love how things are streamlined. Do your homework on what this solution can enable in your business and the more you can think outside the box, the more you will see that Laserfiche can do almost anything that you want it to do.' – IT Manager in Education Article content Laserfiche empowers organizations to automate processes, enhance collaboration and support compliance. The company recently announced new AI features to further boost productivity and unlock business value. These included Smart Fields for intelligent data capture and Smart Chat for instant insights from documents using natural language. Article content 'Our organizational mission is to provide science-based stewardship for the health and prosperity of all North Carolinians,' said Miriam Patrocinio, chief data officer at the North Carolina Department of Environmental Quality. 'Laserfiche's ease of use, robust forms and workflow automation, and leading AI-driven features enable us to achieve that mission by enhancing the efficiency and scalability of our work, allowing us to stay focused on serving citizens.' Article content About Info-Tech Research Group Article content Info-Tech Research Group is one of the world's leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. To learn more about Info-Tech's divisions, visit SoftwareReviews for software buying insights or McLean & Company for HR research and advisory services. Article content Laserfiche Article content is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes — from startups to Fortune 500 enterprises — Laserfiche empowers teams to boost productivity, foster collaboration, and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe, and Asia. Article content | Article content X Article content | Article content LinkedIn Article content | Article content Facebook Article content | Article content Article content Article content Article content Article content Contacts Article content Media Contact: Article content Linda Domingo Article content Article content Article content Article content
