Scots gran almost missed out on Robbie Williams gig after leg amputation
Gillian Walker, 56, from Edinburgh purchased tickets to see the Angels megastar in 2024 whilst she was still capable of walking into Murrayfield.
A Scots gran who had her leg amputated feared she would be shutout of a Robbie Williams concert after gig bosses refused to change her ticket.
Gillian Walker, 56, from Edinburgh purchased tickets to see the Angels megastar in 2024 whilst she was still capable of walking into Murrayfield.
However, the gran - who suffers from diabetes and kidney problems - underwent a below-the-knee amputation in February 2025, confiding her to a wheelchair.
Still determined to see her hero perform at the home of rugby this weekend, Gillian attempted to change her tickets for disability-accessible seating. But she was told there was no longer anything available, Edinburgh Live reports.
However Ticketmaster made a U-turn after they were contacted by Edinburgh Live. The gigs and live events giant were able to offer Gillian new disability-accessible seats.
Gillian and her family want to spread the word about accessibility and the impact it can have when it is not provided. Edinburgh Live spoke to Gillian's daughter Laura about her mum's disappointment when she feared her disability would prevent her from attending.
She said: "This concert was something she had been looking forward to for a long time to have a normal day with he r two best friends, a celebration of her strength and perseverance.
"The disappointment was immeasurable, not only because she faced not being able to see one of her favourite artists live, but also because it highlighted the ongoing struggles individuals with disabilities face in accessing events that should be open to everyone.
"She's gone to every Robbie Williams show in Edinburgh or Glasgow for a long time with her friends. She's never missed one when he came to Scotland. This would've been the first time she'll be missing one."
Laura claimed Ticketmaster and Murrayfield Stadium were initially not willing to accommodate Gillian's change of circumstances despite Gillian and her two friends paying £180 each for their seats.
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Laura continued: "It feels like she can't do anything normal anymore. She feels isolated and penalised for it in a way. In lot of situations, it feels like a lot of things are not well adapted for wheelchair-users or people with disabilities. It's difficult to get around and doesn't feel quite normal.
"Mum is a very independent woman and got lot of self worth. It's been a big mental journey for her accepting the new life but there are obstacles along the way.
"It's super frustrating. I think anybody in life wants to have normal a life as possible and do things. She feels very different and not normal.
"My mum's brother has had a disability since birth so it's really normal in our family but it's always struggle for them to be seen as normal people. She didn't ask for this, all down to illness. And she's being penalised in a way for that."
Happily, Ticketmaster has since offered Gillian new disability-accessible seats following Edinburgh Live's appeal. Laura said her mum was "absolutely over the moon" and that she had "not heard her so excited in a long time".
She added: "She's absolutely thrilled to be able to go and have the day with her best friends. She can't believe she's able to go now."
A Ticketmaster spokesperson said: "At the time the request was made in April, we were advised by the venue that there were no accessible tickets available.
"Following further discussions with the venue, we've now been informed that a small number of previously held tickets have been released. We're pleased to share that these tickets have now been secured for Gillian and her family, and our team has personally contacted them with the good news."
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