Grab blames 'temporary system issue' for very high prices, some above S$1,000, wrongly displayed on its app
Users in both Singapore and Malaysia reported these sky-high fares appearing on Grab's app. It is not clear if any payments at this level were charged to any riders.
The glitch was reported by some users around noon and it has not been confirmed how long the problem lasted.
In response to queries from CNA, a company spokesperson said the issue has since been resolved.
"We encountered a temporary system issue that led to abnormally high prices being wrongly displayed in our app," said the Grab spokesperson.
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