Newlywed Brits say they had honeymoon from hell at five-star Greek hotel 'construction site' with deafening grinding tools beside the loungers and heavy machinery whizzing between the sunbeds
Phil and Hannah Perkins got married on May 9th and were excited to jet off to Rhodes, Greece, for their holiday two days later.
But, their romantic getaway soon took a turn for the worse when they arrived to find the hotel 'in shambles'.
The couple claim they sat down by the poolside on the first morning of their trip, hoping to relax, but were shocked to hear a 'deafening' noise from building works taking place.
Phil, 56, said he could hear drilling and banging all day long for the duration of their £1,080 holiday, while the noise was so bad it drowned out the music from the bar.
Builders reportedly worked in between the sunbeds with trucks and machines, leaving guests having to move their chairs out of the way while they installed glass panels on balconies above the pool.
The father claims he and his wife were unable to take any romantic photos due to the hotel being covered in concrete, leaving them feeling like they have not had a honeymoon.
While Phil says he tried to get in touch with the holiday rep, he reportedly never received a call back.
Phil, from Newport, Wales, said: 'We didn't really expect any problems with it being a five-star resort. When we got there, everything looked nice, on the coast, it was a big place.
'After breakfast, I could hear this constant noise, we had a wander about and there was some building work going on but it was right by the pool, which was called a "relax" pool.
'You had trucks coming through with cement and you had to move your beds to make way.
'I had it for a day and went to see the rep but was told they didn't when she would be back. I gave them my number but she never came back to me.
'It was constant, I watched them put some glass railings above the relax pool and there were people in the pool while they were putting the glass panels in.
'I thought this is not right. There was concrete everywhere. It was just in shambles.
'It was constant drilling, banging. I told my wife, "let's go to the bar and leave this relaxed nonsense", there was a bit of music and we wanted to chill, we thought the music would drown that out, but we could hear no music.
'It was all day every day, it was unbelievable, I've never experienced anything like that. It was a proper building site.
The father claims he and his wife were unable to take any romantic photos due to the hotel being 'in shambles' and covered in concrete, leaving them feeling like they have not had a honeymoon. Pictured: Construction workers making noise while working
'I wouldn't expect all the building work, they could've told us before we went, and they're still not advertising it. It ruined our honeymoon.
'We didn't even take one honeymoon photograph, looking around it was so dirty. It was ridiculous, crazy.'
But Phil claims the problems had started when the couple first entered their swim-out room and saw the 'brown' sunbeds, leaving them unable to use the pool.
After arriving home, the couple complained to EasyJet who reportedly offered them a £281 refund, which the couple initially refused, until it was increased to £381.
Phil said: 'We booked a swim-out room, for a little bit of extra. When we got to the room, I opened the curtain to see the swim-out area, and the beds were really grimy and dirty.
'I understand people use tan lotions but it was just brown, they were full of marks we didn't really want to see. It needed a good clean up, hence why we didn't go in there.
'I did go back and asked if there's any chance I could have another room, I wasn't really happy with what I could see. He pretty much said no.
'I get things can go wrong and you can't please everybody but I'm easily pleased.
Phil, from Newport, Wales, said: 'We didn't really expect any problems with it being a five-star resort. When we got there, everything looked nice, on the coast, it was a big place
'We went down to see if there was any evening entertainment, there might have been karaoke but there was nothing happening to be honest.
'I complained to EasyJet and a couple of weeks later they apologised £280, the holiday cost us £1,080.
'EasyJet then came back and said they'd offer £380. I just want to forget about it.
'My wife is really down about it; it's like we haven't had a honeymoon. We didn't even take a [honeymoon] photograph. It wasn't right at all.'
Phil posted footage from his holiday on social media.
One comment on the post said: 'They owe you a free holiday at the very least.'
Another said: 'B***** nightmare!!!!!'
Another said: 'That's f******* terrible. Like hell could I stay there another day. I've gone fishing and had better holiday than that buddy and didn't catch a thing.'
An easyJet holidays spokesman said: 'We're really sorry to hear that Mr Perkins was unhappy with his experience, especially on such a special holiday.
'Once Mr Perkins returned home and got in touch with us, we immediately offered a partial refund. Our team has since been back in touch with Mr Perkins to apologise for his experience and offer a further refund, which was accepted.'
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Telegraph
15 minutes ago
- Telegraph
The 21 best restaurants in Madrid
Madrid is one of the top gastronomic capitals in Europe, with more and more people going primarily for the food. Classic tapas bars and traditional restaurants are still as popular as ever, with some sticking to the local favourites and others giving a creative twist to their dishes. Get the feel of the city with a tapas crawl in the oldest parts of town below the Plaza Mayor and around Plaza de Santa Ana, then explore the gourmet hubs in and around Ponzano and Ibiza streets. While Madrid is all about spontaneity, you do need to plan ahead and book for popular and fancier places, particularly at weekends. All our recommendations below have been hand-selected and tested by our resident destination expert to help you discover the best restaurants in Madrid. Find out more below, or for more Madrid inspiration, see our guides to the city's best hotels, bars, shops, things to do and things to do for free. Find a restaurant by type: Best all-rounders Best for traditional food Best for cheap eats Best for fine dining Best for walk-ins Best for vegetarians and vegans Best all-rounders Angelita Book ahead at Angelita in Chueca, a gastrobar where the daily-changing menu features the best seasonal produce and more than 50 wines are available by the glass – and also the half glass, so you can try quite a few. Just let the waiters advise you both on what to order and what to drink with it. If you've been disappointed with vegetable dishes in Madrid, a lot of the produce here comes from the owners' farm and is superb quality. After dinner, just slide downstairs to the decadent bar for a classic or creative cocktail – maybe a Chido, a mix of mezcal, cranberry juice and rice vinegar. Bodega de los Secretos You would be very unlikely to stumble upon Bodega de los Secretos by chance, as the restaurant is not only on a quiet side street but is also hidden away in a labyrinth of underground wine cellars that date back to the 17th century. Tables in romantic arched alcoves ensure privacy and there is a great menu of modern Spanish dishes, such as steak from the Pyrenees, rice with prawns and octopus, tuna tataki, and pumpkin ravioli. There are more farflung influences too, such as ceviche with avocado, citrus marinade and mango cream. Murillo Café After walking miles around the Prado, this chic brasserie-style café behind the museum is the perfect place to rest your feet with a coffee – or drop in for breakfast before you start. Snacks include pizzetas with toppings such as ibérico ham or fontina cheese with mushrooms, but you might feel like settling in for a leisurely lunch of tuna tartare with chipotle mayonnaise, goat's cheese, quinoa and lentil salad or a vegetarian burger. If you are really exhausted, order a restorative passionfruit Daquiri to start with. Sunday brunch options include waffles and eggs Benedict. La Casa de Salesas Open all day every day until late, this is a great place to sink into the cool vibe of the Salesas neighbourhood. Kick off with a Bloody Barrio (tequila, tomato juice and a secret spice mix), then go for the grilled avocado with prawns, the oxtail brioche and sliders with Comté. You should also know about the sandwich Salesas, which is a croissant stuffed with chocolate cream and vanilla ice cream. Back to index Best for traditional food Botín According to the Guinness Book of Records, Botín is officially the oldest restaurant in the world. It opened in 1725 and is renowned for its roast suckling pig and lamb, which are cooked over vine shoots in the huge oven that has been there since it opened. Also good are the clams and the baby squid in its own ink. The dining rooms sprawl through the building, from the vaulted cellar to pretty tiled spaces on the upper floors. Unsurprisingly, Botín is very popular with visitors, but eating here is a quintessential Madrid experience so don't let that put you off. Ernest Hemingway fans can ask to sit at his favourite spot. Casa Ciriaco This supremely traditional bar and restaurant, a favourite of politicians, writers, bullfighters and celebrities, has been going for a century and has a rich history – which you can trace by looking at the photographs covering the walls. New owners have barely changed a thing, thank goodness, and Casa Ciriaco has lost nothing of its character. Order the delicious signature dish, gallina a la pepitoria - chicken in almond sauce – and maybe some meatballs. In summer, start with the melon gazpacho. Or just have a draught vermouth or beer in the tiled bar with some croquetas – a good option if you need to recharge your batteries after visiting the Royal Palace. Area: Plaza Mayor Nearest metro: Opera Website: Prices: ££ Reservations: Advisable for restaurant, not required for bar Taberna Los Huevos de Lucio Taberna Los Huevos de Lucio is a traditional tavern run by the younger generation of the family behind the renowned Casa Lucio across the road and is great for either a quick bite at the bar or a proper sit-down meal. Huevos rotos – fried eggs 'broken' over a pile of chips – is the signature dish, as it is in Casa Lucio, and is a must-try in Madrid. Here it's elevated to gourmet heights, with additions such as chistorra sausage or pisto vegetables (like a Spanish ratatouille). The slow-cooked ibérico pork cheeks are fabulous too. Order a few things to share. Taberna La Carmencita La Carmencita, with its tiled walls and zinc bar, opened in 1854 and is one of the oldest restaurants in Madrid – once a favourite of Federico García Lorca and Pablo Neruda. Now in the hands of a dynamic restaurant group with origins in Santander, the menu mixes traditional Madrilenian dishes with specialities from the north of Spain, using a lot of organic produce. Have a vermouth while you look over the menu. The meatballs in amontillado sauce with chips are always a good idea. Area: Chueca Nearest metro: Chueca Website: Price: ££ Reservations: Recommended at weekends. Back to index Best for families Cabreira This tapas bar and restaurant with traditional décor and terrace tables on Plaza Dos de Mayo in the boho Malasaña area is a popular local haunt. Have the patatas a la churri (sautéed potatoes with scrambled egg, onion and garlic), delicate coquina clams, monkfish goujons, fried aubergine with honey and the gambas al ajillo (prawns sizzling in oil with lots of garlic and chilli). Or go for one of the steaks with chips if you're in that sort of mood. The draught beer is excellent here and there is a good range of reasonably-priced wines by the glass or bottle. The friendly waiters speak good English and they open every day with food served all day. Area: Malasaña Nearest metro: Bilbao or Tribunal Website: Prices: £ Reservations: Recommended at weekends Mama Campo On Plaza de Olavide, where there is a playground and a string of bars and restaurants with outdoor tables, Mama Campo is a relaxed, attractive place to eat where they use a lot of organic produce. There are options to suit all ages and tastes – the menu usefully marks dishes for various allergies – including plenty of tasty things to share, burgers (gluten-free available), salads, plant-based choices and great cakes. Area: Chamberí Nearest metro: Iglesia, Quevedo or Bilbao Website: Price: £ Reservations: Not usually needed Villa Verbena On a fine day – of which there are many in Madrid – it is worth venturing across the Manzanares river for a leisurely lunch by the lake in the Casa de Campo park. There's something for everyone on the menu, including tuna and avocado on toast and oxtail cannelloni. The aromas floating from the grill mean you won't be able to resist ordering a plate of sardines, octopus or a steak. The kids will happily tuck into plates of ham croquetas, chicken strips and chips. With plenty of terrace tables and floor-to-ceiling windows inside, you get a good view wherever you sit. Back to index Best for walk ins Taberna La Elisa Taberna La Elisa, decorated with pretty blue and yellow tiles, dates back more than century but is now run by the talented young team behind the highly successful Triciclo restaurant nearby. Here they serve up modern versions of Spanish classics, such as rich oxtail with silky butter beans. Grab a stool or a marble table in the bar or eat in the dining room at the back. The kitchen is open all day and this is a good bet for a late lunch after visiting the Prado, Thyssen-Bornemisza or Reina Sofia museums. Area: Barrio de las Letras Nearest metro: Antón Martín Website: Prices: £ Reservations: Not required for bar tables but recommended for dining room at weekends Casa Dani The Mercado de La Paz is one of Madrid's smartest food markets with proper stalls where the well-heeled locals shop. Casa Dani is easy to spot as there is usually a bit of a queue – worth joining as it moves fast. This busy bar (with tables too) is famed for making one of the best tortillas in town. Ordering a slice of the golden, gooey potato omelette is a must, but there is a lot more on offer, such as croquetas, cuttlefish, meatballs and tomato and tuna salad. La Dichosa Hidden away on a quiet street in the quietly cool Conde Duque area, local favourite La Dichosa is a laidback bar and restaurant with striking blue, black and white décor where you share plates of croquettes, grilled octopus, baby broad beans with sobrasada sausage, artisan cheeses and charcuterie. There is a changing range of interesting wines by the glass as well as the bottle and a selection of craft beers too – check out the blackboards to see what's on offer or just ask Eva or David behind the bar, who will be happy to advise you. Area: Conde Duque Nearest metro: Plaza de España or Noviciado Website: Prices: ££ Reservations: Not usually necessary, except for dinner at weekends Back to index Best for cheap eats La Sanabresa Madrid's traditional casas de comida (basic restaurants) are dying out, but this jolly, unpretentious place does a roaring trade every day; waiters charge around and old friends are engaged in animated conversations in the gloriously unreconstructed dining room. Come here for a bargain fixed-price lunch after the Prado or Reina Sofía museums. There is plenty to choose from, with no standing on ceremony, and you may well have to wait, but the queue moves quickly. Have a big bowl of soup, aubergine fritters, a salad, roast lamb, spare ribs, meatballs – whatever you fancy basically. Area: Barrio de las Letras Nearest metro: Antón Martín Address: Calle Amor de Dios 12 Website: Prices: £ Reservations: Walk-ins only El Bierzo El Bierzo is a much-loved, family-run place for people who live and work in and around Chueca. Nothing much has changed in the half-century it's been open – unlike the neighbourhood, which has shifted from scruffy to chichi over the years. Come for the set-price, three-course lunch, which features a choice of Spanish classics, usually including a tasty lentil or bean stew to start with and maybe hake and salad or eggs, morcilla sausage and chips for main. There are enough options for vegetarians to put a meal together. Back to index Best for fine dining La Tasquita de Enfrente It is easy to stroll straight past tiny La Tasquita de Enfrente, which is one of Madrid's best restaurants and an unlikely haven of discreet elegance on a boisterous nightlife street. Chef Juanjo López Bedmar has been at the helm for 25 years and creates different dishes every day, depending on the best produce available, drawing on the more than 300 recipes in his repertoire. It is all about clean flavours and inspired combinations here. You can choose from two tasting menus or à la carte. Book well ahead. Ramon Freixa Tradición Ramon Freixa, who had two Michelin stars at his previous Madrid restaurant, has gone back to his roots in 2025 with Tradición, where the emphasis is on the produce. While the menu features traditional Spanish dishes, everything has the exquisite, sensual touch you would expect from one of Spain's most renowned chefs. Share the turbot with pilpil sauce or the lobster with fried eggs and potatoes and you will have a big smile on your faces. The spectacular space screams special occasion – definitely one to dress up for. It's open all day from 1pm, so early dinners are no problem. Corral de la Morería With the renowned chef David García at the helm, the restaurant at this legendary flamenco venue has been awarded a Michelin star. An evening here, in the oldest and most characterful part of Madrid, is really special as it combines enjoying creative cuisine with seeing performances by the top flamenco artists in Spain. For the full Michelin experience, book one of the four tables in the gastronomic dining space. After dinner, you move to a reserved table close to the action when the show starts. Most people eat in the less formal setting of Tablao, the area around the stage. Several fixed-price menus are available, including vegan and gluten free. Back to index Best for vegetarians and vegans El Invernadero Leading chef Rodrigo de la Calle has won a Michelin star at this restaurant where the focus is on creative, plant-based cuisine but meat, fish and dairy also feature on the menu (there are four multi-course, fixed-price options). If you are vegan or have a gluten or other allergy, there is no problem here, but bear in mind that the set menu you choose must be served to everyone on the table. Not cheap, but the food is superb and you will have a truly memorable experience. Zíngara Zíngara is bohemian, fashionable and romantic – and also happens to be vegetarian (with vegan and gluten-free dishes flagged on the menu). Start with one of the legendary cocktails then try the seaweed fritters with almond alioli, the mushroom papillote with Indian spices or the sweet potato noodles with kimchi. Open for dinner only, except at weekends when the decadence begins at 1pm. Low lighting, sumptuous decor and great music create a clubby vibe. Area: Salesas Nearest metro: Chueca or Colón Website: Price: ££ Reservations: Recommended How we choose Every restaurant in this curated list has been tried and tested by our destination expert, who has visited to provide you with their insider perspective. We cover a range of budgets, from neighbourhood favourites to Michelin-starred restaurants – to best suit every type of traveller's taste – and consider the food, service, best tables, atmosphere and price in our recommendations. We update this list regularly to keep up with the latest opening and provide up to date recommendations. Annie Bennett has been living in Madrid on and off for more than 30 years. She never gets tired of exploring the oldest parts of the Spanish capital and discovering new tapas bars.
The Sun
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- The Sun
‘Expensive-looking weekend bag at bargain price' goes viral as it's big enough for 2 people & could be a hospital bag
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The Sun
15 minutes ago
- The Sun
Travel industry applauds Sun investigation into celeb ‘get rich' scheme pushed by Strictly star… while agents protest
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